Handling flight issues can be very annoying. However, the good news is that the European Union has regulations to support travelers when things don’t go as planned. If you’re flying in the EU, it’s smart to be aware of these regulations. They can be useful if your flight goes off course.
Being aware of your options can make dealing with travel complications a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Don’t forget to ask airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
SAS Flight Delay Compensation
Flight delays from SAS can be very frustrating. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
SAS Flight Cancellation Compensation
The European Union has laws to assist you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled less than two weeks before your planned travel date, you might get compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they rebook you on a different flight that aligns closely with your original schedule.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.
The amount you could receive is based on a couple of points:
- The distance of your flight
- How late you arrive
As a result, even if you arrive later than planned, you may still receive some compensation.
Refer to the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from SAS
It’s important to understand how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which SAS Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving an airport in an EU member state and any flight coming into an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline to, within, or from Europe, you likely have these rights. It’s good to be aware of these regulations – they’re there to assist you if problems occur with your flight. They make sure you’re not left on your own when your trip arrangements fall through.
When You Are Not Entitled to Compensation
SAS isn’t always responsible when flights are delayed or cancelled. At times, things happen that the airline can’t control, like extreme weather or unforeseen issues.
For instance, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, SAS isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202508:00 | SAS 9483 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202517:25 | SAS 3985 | London (LHR) Seattle (SEA) | delayed | Refunds |
08.05.202513:49 | SAS 3387 | Minneapolis (MSP) Newark (EWR) | delayed | Refunds |
08.05.202513:20 | SAS 8150 | Warsaw (WAW) Krakow (KRK) | delayed | Refunds |
08.05.202512:45 | SAS 983 | Copenhagen (CPH) Tokyo (HND) | delayed | Refunds |
08.05.202511:45 | SAS 1042 | Stockholm (ARN) Kiruna (KRN) | delayed | Refunds |
08.05.202509:45 | SAS 9482 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
08.05.202509:30 | SAS 9738 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
08.05.202509:10 | SAS 4490 | Oslo (OSL) Longyearbyen (LYR) | delayed | Refunds |
07.05.202522:49 | SAS 3539 | Atlanta (ATL) Mobile (MOB) | delayed | Refunds |
07.05.202522:00 | SAS 9997 | Paris (CDG) Tokyo (HND) | delayed | Refunds |
07.05.202519:10 | SAS 3432 | New York (JFK) Seattle (SEA) | delayed | Refunds |
07.05.202517:25 | SAS 3985 | London (LHR) Seattle (SEA) | delayed | Refunds |
07.05.202516:20 | SAS 3257 | Memphis (MEM) Atlanta (ATL) | delayed | Refunds |
07.05.202513:55 | SAS 1045 | Kiruna (KRN) Stockholm (ARN) | delayed | Refunds |
07.05.202512:45 | SAS 983 | Copenhagen (CPH) Tokyo (HND) | delayed | Refunds |
07.05.202511:55 | SAS 3644 | Seattle (SEA) Los Angeles (LAX) | delayed | Refunds |
07.05.202511:45 | SAS 1042 | Stockholm (ARN) Kiruna (KRN) | delayed | Refunds |
07.05.202511:15 | SAS 8459 | Brussels (BRU) Athens (ATH) | delayed | Refunds |
07.05.202510:20 | SAS 594 | Brussels (BRU) Copenhagen (CPH) | delayed | Refunds |
07.05.202510:10 | SAS 1736 | Krakow (KRK) Copenhagen (CPH) | delayed | Refunds |
07.05.202508:30 | SAS 9487 | Tokyo (CTS) Tokyo (HND) | delayed | Refunds |
06.05.202519:10 | SAS 3432 | New York (JFK) Seattle (SEA) | delayed | Refunds |
06.05.202514:10 | SAS 6691 | Stuttgart (STR) Amsterdam (AMS) | delayed | Refunds |
06.05.202512:45 | SAS 983 | Copenhagen (CPH) Tokyo (HND) | delayed | Refunds |
06.05.202511:45 | SAS 1042 | Stockholm (ARN) Kiruna (KRN) | delayed | Refunds |
06.05.202509:45 | SAS 9482 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
05.05.202520:30 | SAS 6716 | Amsterdam (AMS) Zurich (BSL) | delayed | Refunds |
05.05.202520:00 | SAS 8455 | Brussels (BRU) Athens (ATH) | delayed | Refunds |
05.05.202519:45 | SAS 1679 | Copenhagen (CPH) Berlin (BER) | delayed | Refunds |
05.05.202518:15 | SAS 8047 | Singapore (SIN) Denpasar (DPS) | delayed | Refunds |
05.05.202517:35 | SAS 1218 | Aalborg (AAL) Copenhagen (CPH) | delayed | Refunds |
05.05.202517:30 | SAS 1203 | Copenhagen (CPH) Aalborg (AAL) | delayed | Refunds |
05.05.202517:30 | SAS 7186 | Dublin (DUB) Oslo (OSL) | delayed | Refunds |
05.05.202516:45 | SAS 6762 | Amsterdam (AMS) Bremen (BRE) | delayed | Refunds |
05.05.202516:40 | SAS 8460 | Athens (ATH) Brussels (BRU) | delayed | Refunds |
05.05.202516:00 | SAS 4496 | Oslo (OSL) Longyearbyen (LYR) | delayed | Refunds |
05.05.202515:50 | SAS 3384 | Detroit (DTW) (ORD) | delayed | Refunds |
05.05.202515:40 | SAS 4116 | Oslo (OSL) Bodo (BOO) | delayed | Refunds |
05.05.202515:14 | SAS 3382 | Detroit (DTW) New York (IAD) | delayed | Refunds |
05.05.202514:55 | SAS 780 | Budapest (BUD) Copenhagen (CPH) | delayed | Refunds |
05.05.202514:35 | SAS 6767 | Bremen (BRE) Amsterdam (AMS) | delayed | Refunds |
05.05.202514:04 | SAS 3322 | Detroit (DTW) Boston (BOS) | delayed | Refunds |
05.05.202513:50 | SAS 1593 | Copenhagen (CPH) Brussels (BRU) | delayed | Refunds |
05.05.202513:49 | SAS 3763 | Nashville (BNA) Atlanta (ATL) | delayed | Refunds |
05.05.202513:40 | SAS 9984 | Paris (CDG) Dubai (DXB) | delayed | Refunds |
05.05.202513:35 | SAS 2678 | Berlin (BER) Stockholm (ARN) | delayed | Refunds |
05.05.202513:00 | SAS 7186 | Cairo (CAI) Dublin (DUB) | delayed | Refunds |
05.05.202512:55 | SAS 4112 | Oslo (OSL) Bodo (BOO) | delayed | Refunds |
05.05.202512:50 | SAS 8107 | Budapest (BUD) Warsaw (WAW) | delayed | Refunds |
05.05.202512:45 | SAS 983 | Copenhagen (CPH) Tokyo (HND) | delayed | Refunds |
05.05.202512:31 | SAS 3575 | Boston (BOS) Newark (EWR) | cancelled | Refunds |
05.05.202512:30 | SAS 6712 | Amsterdam (AMS) Zurich (BSL) | delayed | Refunds |
05.05.202512:05 | SAS 9737 | Paris (CDG) Zurich (BSL) | delayed | Refunds |
05.05.202511:45 | SAS 1042 | Stockholm (ARN) Kiruna (KRN) | delayed | Refunds |
05.05.202510:55 | SAS 3304 | Nashville (BNA) Boston (BOS) | delayed | Refunds |
05.05.202510:20 | SAS 594 | Brussels (BRU) Copenhagen (CPH) | delayed | Refunds |
05.05.202510:10 | SAS 1630 | Dusseldorf (DUS) Copenhagen (CPH) | delayed | Refunds |
05.05.202510:10 | SAS 6765 | Bremen (BRE) Amsterdam (AMS) | cancelled | Refunds |
05.05.202509:35 | SAS 9738 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
05.05.202508:45 | SAS 6758 | Amsterdam (AMS) Bremen (BRE) | cancelled | Refunds |
05.05.202508:20 | SAS 3608 | Newark (EWR) Boston (BOS) | delayed | Refunds |
05.05.202508:15 | SAS 6710 | Amsterdam (AMS) Zurich (BSL) | delayed | Refunds |
05.05.202508:05 | SAS 593 | Copenhagen (CPH) Brussels (BRU) | delayed | Refunds |
05.05.202507:00 | SAS 3631 | (ORD) Boston (BOS) | delayed | Refunds |
05.05.202506:15 | SAS 3334 | Memphis (MEM) Boston (BOS) | delayed | Refunds |
04.05.202522:35 | SAS 3355 | New York (JFK) Buffalo (BUF) | cancelled | Refunds |
04.05.202522:30 | SAS 3539 | Atlanta (ATL) Mobile (MOB) | delayed | Refunds |
04.05.202522:29 | SAS 3590 | New York (JFK) Burlington (BTV) | cancelled | Refunds |
04.05.202521:40 | SAS 60 | Stockholm (ARN) Sundsvall (SDL) | delayed | Refunds |
04.05.202521:18 | SAS 3293 | Atlanta (ATL) Tucson (TUS) | delayed | Refunds |
04.05.202520:00 | SAS 8455 | Brussels (BRU) Athens (ATH) | delayed | Refunds |
04.05.202519:00 | SAS 4746 | Brussels (BRU) Oslo (OSL) | delayed | Refunds |
04.05.202518:25 | SAS 8109 | Krakow (KRK) Warsaw (WAW) | delayed | Refunds |
04.05.202518:25 | SAS 6721 | Zurich (BSL) Amsterdam (AMS) | delayed | Refunds |
04.05.202517:51 | SAS 3640 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
04.05.202517:20 | SAS 1210 | Aalborg (AAL) Copenhagen (CPH) | delayed | Refunds |
04.05.202516:50 | SAS 8152 | Warsaw (WAW) Krakow (KRK) | delayed | Refunds |
04.05.202516:40 | SAS 8460 | Athens (ATH) Brussels (BRU) | delayed | Refunds |
04.05.202516:25 | SAS 4745 | Oslo (OSL) Brussels (BRU) | delayed | Refunds |
04.05.202516:05 | SAS 1215 | Copenhagen (CPH) Aalborg (AAL) | delayed | Refunds |
04.05.202514:03 | SAS 3516 | Baton Rouge (BTR) Atlanta (ATL) | delayed | Refunds |
04.05.202513:05 | SAS 9737 | Paris (CDG) Zurich (BSL) | delayed | Refunds |
04.05.202511:35 | SAS 984 | Tokyo (HND) Copenhagen (CPH) | delayed | Refunds |
04.05.202510:00 | SAS 1630 | Dusseldorf (DUS) Copenhagen (CPH) | delayed | Refunds |
04.05.202509:45 | SAS 9482 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
04.05.202509:45 | SAS 1208 | Aalborg (AAL) Copenhagen (CPH) | delayed | Refunds |
04.05.202509:35 | SAS 9738 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
04.05.202508:30 | SAS 1207 | Copenhagen (CPH) Aalborg (AAL) | delayed | Refunds |
04.05.202508:05 | SAS 1629 | Copenhagen (CPH) Dusseldorf (DUS) | delayed | Refunds |
04.05.202506:00 | SAS 3777 | Buffalo (BUF) New York (JFK) | cancelled | Refunds |
03.05.202522:30 | SAS 3590 | New York (JFK) Burlington (BTV) | delayed | Refunds |
03.05.202522:30 | SAS 3539 | Atlanta (ATL) Mobile (MOB) | delayed | Refunds |
03.05.202517:25 | SAS 3985 | London (LHR) Seattle (SEA) | delayed | Refunds |
03.05.202517:00 | SAS 6656 | Amsterdam (AMS) Budapest (BUD) | delayed | Refunds |
03.05.202516:25 | SAS 9740 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
03.05.202516:05 | SAS 4496 | Oslo (OSL) Longyearbyen (LYR) | delayed | Refunds |
03.05.202515:30 | SAS 7382 | Chania (CHQ) Harstad-narvik (EVE) | delayed | Refunds |
03.05.202514:35 | SAS 6654 | Amsterdam (AMS) Budapest (BUD) | delayed | Refunds |
03.05.202512:45 | SAS 983 | Copenhagen (CPH) Tokyo (HND) | delayed | Refunds |
