Whenever flights are cancelled or delayed, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in such situations. Under EU 261, if your flight is cancelled or delayed, the airline has to provide you with compensation and assistance. This article will focus on Royal Air Maroc flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
The EU 261 is the regulation that covers the rights of air passengers. In particular, this law covers different situations, including flight cancellations, delays, rebooking, etc., and obligates airlines to handle individual cases with care and fairness. If the incident happens as a result of the airline’s fault, any passenger who underwent certain inconveniences is entitled to obtain compensation. Moreover, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
The EU 261 contains regulations concerning the process of compensation, including assistance for passengers who suffered from air travel disruptions. In particular, the amount of compensation you can be eligible for is up to 600 euros per person. This sum varies, according to your specific case.
Royal Air Maroc Flight Cancellation Compensation
First and foremost, passengers need to know that the airline must inform them about the cancellation of their flight. If the airline notifies you under fourteen days before your flight date and does not provide any alternative flight, the airline, according to the EU 261, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but reaches his destination later than the original flight was supposed to, the passenger might be entitled to compensation. The table below shows the airline’s obligations depending on the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Royal Air Maroc Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is obligated to provide compensation. If the flight is delayed for 5 hours or more, the passenger can expect a ticket refund or an alternative flight to the final destination.
Furthermore, in such situations, the airline also must provide a passenger with beverages, some food, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care pertains to a specific aspect of EU Regulation 261/2004, which sets out regulations on assistance and compensation for travelers in cases of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261/2004 obliges airlines to provide certain services and assistance to passengers facing significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger receives an alternative flight, it is important to understand upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for instance, you had Economy but were upgraded to Business class), you won’t have to pay extra for this upgrade.
Regarding downgrading in class (in case you booked a Business class flight, but were downgraded to Economy), you are entitled to receive reimbursement. In this case, you should be aware that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights cover every flight within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for cancelled or delayed flights. Specifically, we refer to extraordinary circumstances that are not within the airline’s control. Some of the examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Moreover, if the airline potentially could have done something to avoid problems with the flight and failed to handle the situation, you may be eligible for compensation.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from European Union airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Royal Air Maroc is not a European airline. Therefore, they aren’t required to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Royal Air Maroc Compensation
Flight cancellation or delay can be a frustrating experience that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight cancellation or delay should understand the steps to claim compensation. To apply for compensation, follow these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202521:45 | Royal Air Maroc 9188 | Rome (FCO) Napoli (NAP) | Delayed | Claim Refund |
07.11.202520:30 | Royal Air Maroc 9453 | Istanbul (IST) Nairobi (NBO) | Delayed | Claim Refund |
07.11.202519:55 | Royal Air Maroc 5495 | Madrid (MAD) Vienna (VIE) | Delayed | Claim Refund |
07.11.202518:50 | Royal Air Maroc 951 | Rome (MXP) Casablanca (CMN) | Delayed | Claim Refund |
07.11.202517:55 | Royal Air Maroc 5350 | Madrid (MAD) Badajoz (BJZ) | Delayed | Claim Refund |
07.11.202517:45 | Royal Air Maroc 640 | Marrakech (RAK) Paris (ORY) | Delayed | Claim Refund |
07.11.202517:40 | Royal Air Maroc 5082 | Tampa (TPA) Miami (MIA) | Delayed | Claim Refund |
07.11.202516:05 | Royal Air Maroc 5494 | Madrid (MAD) Vienna (VIE) | Delayed | Claim Refund |
07.11.202514:45 | Royal Air Maroc 950 | Casablanca (CMN) Rome (MXP) | Delayed | Claim Refund |
07.11.202513:20 | Royal Air Maroc 643 | Paris (ORY) Marrakech (RAK) | Delayed | Claim Refund |
07.11.202512:40 | Royal Air Maroc 5808 | Beirut (BEY) Doha (DOH) | Delayed | Claim Refund |
07.11.202512:05 | Royal Air Maroc 749 | Paris (ORY) Marrakech (RAK) | Delayed | Claim Refund |
07.11.202509:00 | Royal Air Maroc 9071 | Sao Paulo (GRU) Sao Paulo (GIG) | Delayed | Claim Refund |
06.11.202520:35 | Royal Air Maroc 209 | Montreal (YUL) Casablanca (CMN) | Delayed | Claim Refund |
06.11.202520:05 | Royal Air Maroc 679 | Nador (NDR) Tangier (TNG) | Delayed | Claim Refund |
06.11.202519:10 | Royal Air Maroc 9057 | Sao Paulo (CNF) Sao Paulo (GRU) | Cancelled | Claim Refund |
06.11.202516:40 | Royal Air Maroc 765 | Paris (ORY) Casablanca (CMN) | Delayed | Claim Refund |
06.11.202516:20 | Royal Air Maroc 230 | Casablanca (CMN) (PKX) | Delayed | Claim Refund |
06.11.202516:20 | Royal Air Maroc 740 | Marrakech (RAK) Paris (ORY) | Delayed | Claim Refund |
06.11.202514:10 | Royal Air Maroc 770 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
06.11.202512:20 | Royal Air Maroc 764 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
06.11.202512:05 | Royal Air Maroc 749 | Paris (ORY) Marrakech (RAK) | Delayed | Claim Refund |
06.11.202509:15 | Royal Air Maroc 9073 | Sao Paulo (GRU) Goiania (GYN) | Delayed | Claim Refund |
05.11.202523:10 | Royal Air Maroc 1400 | Casablanca (CMN) Oujda (OUD) | Delayed | Claim Refund |
05.11.202522:50 | Royal Air Maroc 579 | Casablanca (CMN) Banjul (BJL) | Delayed | Claim Refund |
05.11.202522:45 | Royal Air Maroc 501 | Casablanca (CMN) (DSS) | Delayed | Claim Refund |
05.11.202513:45 | Royal Air Maroc 5703 | Amman (AMM) Doha (DOH) | Delayed | Claim Refund |
05.11.202511:25 | Royal Air Maroc 5308 | Madrid (MAD) Tangier (TNG) | Delayed | Claim Refund |
05.11.202509:20 | Royal Air Maroc 5364 | La Coruna (LCG) Madrid (MAD) | Delayed | Claim Refund |
04.11.202522:45 | Royal Air Maroc 501 | Casablanca (CMN) (DSS) | Delayed | Claim Refund |
04.11.202520:30 | Royal Air Maroc 9254 | Casablanca (CMN) Riyadh (RUH) | Delayed | Claim Refund |
04.11.202519:45 | Royal Air Maroc 5906 | Madrid (MAD) Hamburg (HAM) | Delayed | Claim Refund |
04.11.202517:35 | Royal Air Maroc 811 | Frankfurt (FRA) Casablanca (CMN) | Delayed | Claim Refund |
04.11.202515:00 | Royal Air Maroc 5126 | Miami (MIA) New York (JFK) | Cancelled | Claim Refund |
04.11.202514:15 | Royal Air Maroc 770 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
04.11.202512:05 | Royal Air Maroc 749 | Paris (ORY) Marrakech (RAK) | Delayed | Claim Refund |
04.11.202511:05 | Royal Air Maroc 9199 | Bologna (BLQ) Rome (FCO) | Delayed | Claim Refund |
04.11.202510:15 | Royal Air Maroc 5206 | London (LHR) Bucharest (OTP) | Delayed | Claim Refund |
04.11.202509:20 | Royal Air Maroc 9148 | Rome (FCO) Venice (VCE) | Delayed | Claim Refund |
04.11.202509:15 | Royal Air Maroc 9129 | Rome (FCO) Bologna (BLQ) | Delayed | Claim Refund |
04.11.202509:15 | Royal Air Maroc 1435 | Casablanca (CMN) Goulimime (GLN) | Delayed | Claim Refund |
04.11.202500:25 | Royal Air Maroc 214 | Sao Paulo (GRU) Casablanca (CMN) | Delayed | Claim Refund |
03.11.202523:10 | Royal Air Maroc 1400 | Casablanca (CMN) Oujda (OUD) | Delayed | Claim Refund |
03.11.202522:45 | Royal Air Maroc 5431 | Madrid (MAD) Canary (TFS) | Delayed | Claim Refund |
03.11.202521:45 | Royal Air Maroc 9616 | New York (JFK) Rochester (ROC) | Delayed | Claim Refund |
03.11.202520:35 | Royal Air Maroc 9504 | New York (JFK) New York (MCO) | Delayed | Claim Refund |
03.11.202520:00 | Royal Air Maroc 5075 | New York (JFK) New York (DCA) | Delayed | Claim Refund |
03.11.202519:25 | Royal Air Maroc 1439 | Tangier (TNG) Al Hoceima (AHU) | Delayed | Claim Refund |
03.11.202518:30 | Royal Air Maroc 776 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
03.11.202518:20 | Royal Air Maroc 771 | Paris (ORY) Casablanca (CMN) | Delayed | Claim Refund |
03.11.202517:45 | Royal Air Maroc 640 | Marrakech (RAK) Paris (ORY) | Delayed | Claim Refund |
03.11.202516:50 | Royal Air Maroc 1402 | Casablanca (CMN) Oujda (OUD) | Delayed | Claim Refund |
03.11.202516:20 | Royal Air Maroc 5478 | Madrid (MAD) Munich (MUC) | Delayed | Claim Refund |
03.11.202514:25 | Royal Air Maroc 770 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
03.11.202512:40 | Royal Air Maroc 5808 | Beirut (BEY) Doha (DOH) | Delayed | Claim Refund |
03.11.202501:50 | Royal Air Maroc 5720 | Doha (DOH) Hanoi (HAN) | Delayed | Claim Refund |
03.11.202501:10 | Royal Air Maroc 272 | Casablanca (CMN) Cairo (CAI) | Delayed | Claim Refund |
02.11.202523:00 | Royal Air Maroc 1446 | Casablanca (CMN) Er-Rachidia (ERH) | Delayed | Claim Refund |
02.11.202522:17 | Royal Air Maroc 5041 | Miami (MIA) Raleigh (RDU) | Delayed | Claim Refund |
02.11.202519:45 | Royal Air Maroc 9438 | Istanbul (IST) Milas (BJV) | Delayed | Claim Refund |
02.11.202518:30 | Royal Air Maroc 776 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
02.11.202518:00 | Royal Air Maroc 5113 | Jacksonville (JAX) Miami (MIA) | Delayed | Claim Refund |
02.11.202516:20 | Royal Air Maroc 740 | Marrakech (RAK) Paris (ORY) | Delayed | Claim Refund |
02.11.202516:20 | Royal Air Maroc 503 | Casablanca (CMN) (DSS) | Delayed | Claim Refund |
02.11.202515:55 | Royal Air Maroc 5356 | Madrid (MAD) Granada (GRX) | Delayed | Claim Refund |
02.11.202515:50 | Royal Air Maroc 5343 | Madrid (MAD) Bilbao (BIO) | Delayed | Claim Refund |
02.11.202515:45 | Royal Air Maroc 5423 | Madrid (MAD) Canary (TFN) | Delayed | Claim Refund |
02.11.202511:20 | Royal Air Maroc 5091 | Los Angeles (LAX) Miami (MIA) | Delayed | Claim Refund |
02.11.202508:10 | Royal Air Maroc 780 | Rabat (RBA) Paris (ORY) | Delayed | Claim Refund |
02.11.202508:10 | Royal Air Maroc 760 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
02.11.202507:55 | Royal Air Maroc 206 | Casablanca (CMN) Montreal (YUL) | Delayed | Claim Refund |
02.11.202506:30 | Royal Air Maroc 641 | Paris (ORY) Marrakech (RAK) | Delayed | Claim Refund |
01.11.202522:40 | Royal Air Maroc 519 | Casablanca (CMN) Douala (DLA) | Delayed | Claim Refund |
01.11.202518:40 | Royal Air Maroc 9092 | Salvador (SSA) Sao Paulo (GRU) | Delayed | Claim Refund |
01.11.202516:15 | Royal Air Maroc 503 | Casablanca (CMN) (DSS) | Delayed | Claim Refund |
01.11.202515:30 | Royal Air Maroc 5119 | Miami (MIA) San Antonio (SAT) | Delayed | Claim Refund |
01.11.202512:05 | Royal Air Maroc 749 | Paris (ORY) Marrakech (RAK) | Delayed | Claim Refund |
01.11.202502:05 | Royal Air Maroc 5724 | Doha (DOH) Singapore (SIN) | Delayed | Claim Refund |
01.11.202501:50 | Royal Air Maroc 5722 | Doha (DOH) Ho Chi Minh City (SGN) | Delayed | Claim Refund |
01.11.202501:50 | Royal Air Maroc 5720 | Doha (DOH) Hanoi (HAN) | Delayed | Claim Refund |
01.11.202501:45 | Royal Air Maroc 591 | Praia (RAI) Bissau (OXB) | Delayed | Claim Refund |
31.10.202522:40 | Royal Air Maroc 545 | Casablanca (CMN) Ouagadougou (OUA) | Delayed | Claim Refund |
31.10.202522:30 | Royal Air Maroc 523 | Casablanca (CMN) Bamako (BKO) | Delayed | Claim Refund |
31.10.202522:25 | Royal Air Maroc 507 | Casablanca (CMN) Douala (DLA) | Delayed | Claim Refund |
31.10.202521:55 | Royal Air Maroc 265 | Casablanca (CMN) Kinshasa (FIH) | Delayed | Claim Refund |
31.10.202521:00 | Royal Air Maroc 5023 | New York (JFK) Raleigh (RDU) | Delayed | Claim Refund |
31.10.202519:40 | Royal Air Maroc 5914 | Madrid (MAD) San Sebastian (EAS) | Delayed | Claim Refund |
31.10.202517:50 | Royal Air Maroc 997 | Porto (OPO) Casablanca (CMN) | Delayed | Claim Refund |
31.10.202517:00 | Royal Air Maroc 1402 | Casablanca (CMN) Oujda (OUD) | Delayed | Claim Refund |
31.10.202516:52 | Royal Air Maroc 5187 | Norfolk (ORF) New York (JFK) | Cancelled | Claim Refund |
31.10.202516:45 | Royal Air Maroc 5207 | Bucharest (OTP) London (LHR) | Delayed | Claim Refund |
31.10.202514:15 | Royal Air Maroc 770 | Casablanca (CMN) Paris (ORY) | Delayed | Claim Refund |
31.10.202512:30 | Royal Air Maroc 5060 | San Diego (SAN) Miami (MIA) | Delayed | Claim Refund |
31.10.202512:10 | Royal Air Maroc 5304 | Madrid (MAD) Marrakech (RAK) | Delayed | Claim Refund |
31.10.202512:05 | Royal Air Maroc 749 | Paris (ORY) Marrakech (RAK) | Delayed | Claim Refund |
31.10.202511:45 | Royal Air Maroc 665 | Paris (ORY) Agadir (AGA) | Delayed | Claim Refund |
31.10.202510:10 | Royal Air Maroc 408 | Marrakech (RAK) Casablanca (CMN) | Delayed | Claim Refund |
31.10.202509:20 | Royal Air Maroc 9073 | Sao Paulo (GRU) Goiania (GYN) | Delayed | Claim Refund |
31.10.202509:00 | Royal Air Maroc 9071 | Sao Paulo (GRU) Sao Paulo (GIG) | Delayed | Claim Refund |
31.10.202508:40 | Royal Air Maroc 9070 | Sao Paulo (GRU) Fortaleza (FOR) | Delayed | Claim Refund |
