Whenever flights are cancelled or delayed, it can be frustrating and inconvenient for passengers. However, the EU has a regulation 261 that helps protect passengers in such situations. Under EU 261, if your flight is cancelled or delayed, the airline has to provide you with compensation and assistance. This article will focus on Royal Air Maroc flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
The EU 261 is the regulation that covers the rights of air passengers. In particular, this law covers different situations, including flight cancellations, delays, rebooking, etc., and obligates airlines to handle individual cases with care and fairness. If the incident happens as a result of the airline’s fault, any passenger who underwent certain inconveniences is entitled to obtain compensation. Moreover, passengers may be entitled to certain benefits, which we will discuss further in the article.
Right to Compensation
The EU 261 contains regulations concerning the process of compensation, including assistance for passengers who suffered from air travel disruptions. In particular, the amount of compensation you can be eligible for is up to 600 euros per person. This sum varies, according to your specific case.
Royal Air Maroc Flight Cancellation Compensation
First and foremost, passengers need to know that the airline must inform them about the cancellation of their flight. If the airline notifies you under fourteen days before your flight date and does not provide any alternative flight, the airline, according to the EU 261, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but reaches his destination later than the original flight was supposed to, the passenger might be entitled to compensation. The table below shows the airline’s obligations depending on the duration of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Royal Air Maroc Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for three or more hours, the airline is obligated to provide compensation. If the flight is delayed for 5 hours or more, the passenger can expect a ticket refund or an alternative flight to the final destination.
Furthermore, in such situations, the airline also must provide a passenger with beverages, some food, and accommodation. See key information on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care pertains to a specific aspect of EU Regulation 261/2004, which sets out regulations on assistance and compensation for travelers in cases of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261/2004 obliges airlines to provide certain services and assistance to passengers facing significant delays or cancellations. These include:
- Food and drinks appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the place of accommodation
- Emails or faxes and two free phone calls
Upgrading and Downgrading
When a passenger receives an alternative flight, it is important to understand upgrading and downgrading the flight’s class.
In situations, when the airline provides you with an upgraded class (for instance, you had Economy but were upgraded to Business class), you won’t have to pay extra for this upgrade.
Regarding downgrading in class (in case you booked a Business class flight, but were downgraded to Economy), you are entitled to receive reimbursement. In this case, you should be aware that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Be aware that these rights cover every flight within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are situations, when passengers won’t get compensation for cancelled or delayed flights. Specifically, we refer to extraordinary circumstances that are not within the airline’s control. Some of the examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Moreover, if the airline potentially could have done something to avoid problems with the flight and failed to handle the situation, you may be eligible for compensation.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from European Union airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Royal Air Maroc is not a European airline. Therefore, they aren’t required to pay compensation if their flights operate outside of the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Royal Air Maroc Compensation
Flight cancellation or delay can be a frustrating experience that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight cancellation or delay should understand the steps to claim compensation. To apply for compensation, follow these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to obtain your rightful compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202622:05 | Royal Air Maroc 1491 | (VIL) (AGA) | Delayed | Claim Refund |
07.01.202621:50 | Royal Air Maroc 429 | (CMN) (AGA) | Delayed | Claim Refund |
07.01.202619:35 | Royal Air Maroc 5805 | (BEY) (DOH) | Delayed | Claim Refund |
07.01.202619:25 | Royal Air Maroc 1439 | (TNG) (AHU) | Delayed | Claim Refund |
07.01.202618:40 | Royal Air Maroc 534 | (ABJ) (CMN) | Delayed | Claim Refund |
07.01.202616:45 | Royal Air Maroc 984 | (CMN) (AGP) | Delayed | Claim Refund |
07.01.202616:10 | Royal Air Maroc 425 | (CMN) (AGA) | Delayed | Claim Refund |
07.01.202616:00 | Royal Air Maroc 960 | (CMN) (BCN) | Delayed | Claim Refund |
07.01.202615:20 | Royal Air Maroc 1438 | (CMN) (AHU) | Delayed | Claim Refund |
07.01.202614:15 | Royal Air Maroc 5201 | (EDI) (LHR) | Delayed | Claim Refund |
07.01.202614:10 | Royal Air Maroc 535 | (CMN) (ABJ) | Delayed | Claim Refund |
07.01.202613:20 | Royal Air Maroc 832 | (CMN) (BRU) | Delayed | Claim Refund |
06.01.202623:20 | Royal Air Maroc 1460 | (CMN) (OZZ) | Delayed | Claim Refund |
06.01.202623:05 | Royal Air Maroc 267 | (CMN) (LBV) | Delayed | Claim Refund |
06.01.202622:55 | Royal Air Maroc 431 | (CMN) (AGA) | Delayed | Claim Refund |
06.01.202621:45 | Royal Air Maroc 9221 | (FCO) (TRS) | Delayed | Claim Refund |
06.01.202615:00 | Royal Air Maroc 9153 | (FLR) (FCO) | Delayed | Claim Refund |
06.01.202614:10 | Royal Air Maroc 9217 | (CTA) (FCO) | Delayed | Claim Refund |
06.01.202613:20 | Royal Air Maroc 832 | (CMN) (BRU) | Delayed | Claim Refund |
06.01.202613:20 | Royal Air Maroc 9147 | (FCO) (VCE) | Delayed | Claim Refund |
06.01.202612:40 | Royal Air Maroc 9166 | (ATH) (FCO) | Delayed | Claim Refund |
06.01.202611:00 | Royal Air Maroc 5025 | (JFK) (LAX) | Delayed | Claim Refund |
06.01.202609:30 | Royal Air Maroc 5044 | (JFK) (LAX) | Delayed | Claim Refund |
05.01.202623:00 | Royal Air Maroc 5441 | (MAD) (VLC) | Delayed | Claim Refund |
05.01.202623:00 | Royal Air Maroc 1446 | (CMN) (ERH) | Delayed | Claim Refund |
05.01.202623:00 | Royal Air Maroc 403 | (CMN) (RAK) | Delayed | Claim Refund |
05.01.202622:35 | Royal Air Maroc 593 | (CMN) (OXB) | Delayed | Claim Refund |
05.01.202621:50 | Royal Air Maroc 401 | (CMN) (RAK) | Delayed | Claim Refund |
05.01.202621:25 | Royal Air Maroc 5603 | (LHR) (KUL) | Delayed | Claim Refund |
05.01.202621:10 | Royal Air Maroc 5216 | (LHR) (EDI) | Delayed | Claim Refund |
05.01.202621:00 | Royal Air Maroc 5210 | (LHR) (GLA) | Delayed | Claim Refund |
05.01.202620:50 | Royal Air Maroc 1427 | (VIL) (RBA) | Delayed | Claim Refund |
05.01.202620:15 | Royal Air Maroc 639 | (CDG) (RAK) | Delayed | Claim Refund |
05.01.202620:00 | Royal Air Maroc 5215 | (LHR) (EDI) | Delayed | Claim Refund |
05.01.202619:40 | Royal Air Maroc 5204 | (LHR) (HAM) | Delayed | Claim Refund |
05.01.202618:55 | Royal Air Maroc 5753 | (DOH) (NBO) | Delayed | Claim Refund |
05.01.202617:50 | Royal Air Maroc 1496 | (RAK) (VIL) | Delayed | Claim Refund |
05.01.202617:05 | Royal Air Maroc 5213 | (LHR) (EDI) | Delayed | Claim Refund |
05.01.202617:05 | Royal Air Maroc 413 | (CMN) (RAK) | Delayed | Claim Refund |
05.01.202616:20 | Royal Air Maroc 740 | (RAK) (ORY) | Delayed | Claim Refund |
05.01.202615:45 | Royal Air Maroc 796 | (CMN) (TLS) | Delayed | Claim Refund |
05.01.202615:30 | Royal Air Maroc 5211 | (LHR) (EDI) | Delayed | Claim Refund |
05.01.202614:15 | Royal Air Maroc 770 | (CMN) (ORY) | Delayed | Claim Refund |
05.01.202613:59 | Royal Air Maroc 5126 | (MIA) (JFK) | Delayed | Claim Refund |
05.01.202612:40 | Royal Air Maroc 5808 | (BEY) (DOH) | Delayed | Claim Refund |
05.01.202612:25 | Royal Air Maroc 774 | (CMN) (ORY) | Delayed | Claim Refund |
05.01.202612:25 | Royal Air Maroc 5486 | (OPO) (MAD) | Delayed | Claim Refund |
05.01.202612:20 | Royal Air Maroc 764 | (CMN) (ORY) | Delayed | Claim Refund |
05.01.202612:05 | Royal Air Maroc 749 | (ORY) (RAK) | Delayed | Claim Refund |
05.01.202608:10 | Royal Air Maroc 780 | (RBA) (ORY) | Delayed | Claim Refund |
05.01.202608:10 | Royal Air Maroc 760 | (CMN) (ORY) | Delayed | Claim Refund |
05.01.202607:55 | Royal Air Maroc 946 | (CMN) (BLQ) | Delayed | Claim Refund |
05.01.202607:45 | Royal Air Maroc 932 | (CMN) (GVA) | Delayed | Claim Refund |
05.01.202601:50 | Royal Air Maroc 5720 | (DOH) (HAN) | Delayed | Claim Refund |
04.01.202623:00 | Royal Air Maroc 1446 | (CMN) (ERH) | Delayed | Claim Refund |
04.01.202623:00 | Royal Air Maroc 1446 | (CMN) (ERH) | Delayed | Claim Refund |
04.01.202623:00 | Royal Air Maroc 1446 | (CMN) (ERH) | Delayed | Claim Refund |
04.01.202623:00 | Royal Air Maroc 1446 | (CMN) (ERH) | Delayed | Claim Refund |
04.01.202623:00 | Royal Air Maroc 1446 | (CMN) (ERH) | Delayed | Claim Refund |
04.01.202622:45 | Royal Air Maroc 5431 | (MAD) (TFS) | Delayed | Claim Refund |
04.01.202620:20 | Royal Air Maroc 5738 | (DOH) (MEL) | Delayed | Claim Refund |
04.01.202620:15 | Royal Air Maroc 639 | (CDG) (RAK) | Delayed | Claim Refund |
04.01.202617:20 | Royal Air Maroc 9183 | (FCO) (GOA) | Delayed | Claim Refund |
04.01.202616:55 | Royal Air Maroc 208 | (CMN) (YUL) | Delayed | Claim Refund |
04.01.202616:15 | Royal Air Maroc 503 | (CMN) (DSS) | Delayed | Claim Refund |
04.01.202615:59 | Royal Air Maroc 9500 | (JFK) (MCO) | Delayed | Claim Refund |
04.01.202615:15 | Royal Air Maroc 5079 | (MCO) (MIA) | Delayed | Claim Refund |
04.01.202615:15 | Royal Air Maroc 247 | (DXB) (CMN) | Delayed | Claim Refund |
04.01.202615:05 | Royal Air Maroc 529 | (CMN) (CKY) | Delayed | Claim Refund |
04.01.202613:55 | Royal Air Maroc 231 | (PKX) (CMN) | Delayed | Claim Refund |
04.01.202613:08 | Royal Air Maroc 5009 | (CLT) (JFK) | Delayed | Claim Refund |
04.01.202612:40 | Royal Air Maroc 5808 | (BEY) (DOH) | Delayed | Claim Refund |
04.01.202610:20 | Royal Air Maroc 9000 | (CMN) (DSS) | Delayed | Claim Refund |
04.01.202610:15 | Royal Air Maroc 5719 | (CMB) (DOH) | Delayed | Claim Refund |
04.01.202608:30 | Royal Air Maroc 5806 | (DOH) (MCT) | Delayed | Claim Refund |
04.01.202608:20 | Royal Air Maroc 5728 | (DOH) (LCA) | Delayed | Claim Refund |
04.01.202608:10 | Royal Air Maroc 5600 | (DOH) (KUL) | Delayed | Claim Refund |
04.01.202607:55 | Royal Air Maroc 206 | (CMN) (YUL) | Delayed | Claim Refund |
04.01.202606:10 | Royal Air Maroc 9635 | (BUF) (JFK) | Delayed | Claim Refund |
04.01.202602:30 | Royal Air Maroc 246 | (CMN) (DXB) | Delayed | Claim Refund |
03.01.202622:50 | Royal Air Maroc 579 | (CMN) (BJL) | Delayed | Claim Refund |
03.01.202622:35 | Royal Air Maroc 593 | (CMN) (OXB) | Delayed | Claim Refund |
03.01.202622:30 | Royal Air Maroc 501 | (CMN) (DSS) | Delayed | Claim Refund |
03.01.202621:35 | Royal Air Maroc 9231 | (FCO) (TRN) | Delayed | Claim Refund |
03.01.202619:45 | Royal Air Maroc 502 | (DSS) (CMN) | Delayed | Claim Refund |
03.01.202619:20 | Royal Air Maroc 9055 | (CWB) (GRU) | Delayed | Claim Refund |
03.01.202619:10 | Royal Air Maroc 9057 | (CNF) (GRU) | Delayed | Claim Refund |
03.01.202619:10 | Royal Air Maroc 9060 | (FLN) (GRU) | Delayed | Claim Refund |
03.01.202617:20 | Royal Air Maroc 9240 | (FCO) (TRS) | Delayed | Claim Refund |
03.01.202617:15 | Royal Air Maroc 9230 | (FCO) (TRN) | Delayed | Claim Refund |
03.01.202616:50 | Royal Air Maroc 9005 | (CSK) (DSS) | Delayed | Claim Refund |
03.01.202616:40 | Royal Air Maroc 9053 | (CGB) (GRU) | Delayed | Claim Refund |
03.01.202616:35 | Royal Air Maroc 215 | (CMN) (GRU) | Delayed | Claim Refund |
03.01.202616:20 | Royal Air Maroc 970 | (CMN) (MAD) | Delayed | Claim Refund |
03.01.202616:15 | Royal Air Maroc 503 | (CMN) (DSS) | Delayed | Claim Refund |
03.01.202616:00 | Royal Air Maroc 5443 | (MAD) (SDR) | Delayed | Claim Refund |
03.01.202615:55 | Royal Air Maroc 5356 | (MAD) (GRX) | Delayed | Claim Refund |
03.01.202615:50 | Royal Air Maroc 5343 | (MAD) (BIO) | Delayed | Claim Refund |
03.01.202615:50 | Royal Air Maroc 5371 | (MAD) (LEI) | Delayed | Claim Refund |
03.01.202615:45 | Royal Air Maroc 5921 | (MAD) (LCG) | Delayed | Claim Refund |
