Passengers of Precision Air who have experienced a flight cancellation or delay have a legal right to compensation. According to EU 261/2004, airlines must compensate passengers if there’s a significant disruption. In this article, we will look at your rights and the actions you need to take to get the compensation you are entitled to from the airline. Precision Air Flight Delay or Cancellation Compensation Before claiming the Precision Air compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation. Precision Air Compensation for Flight Delay In line with UK and EU laws, passengers can receive up to €600 in compensation per person if their flight is delayed. It’s essential to note, that this delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you land at your final destination. Let’s take a look at how much compensation you can get if your flight is delayed. The amount of compensation varies based on several factors, including the duration of the delay and the route length of your flight: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km Keep in mind you might not be compensated for every flight delay. Precision Air isn’t required to compensate passengers when extraordinary circumstances outside their control arise. This includes bad weather, problems at the airport, or a strike by air traffic controllers. In these instances, you will generally not be compensated as it is not the airline’s fault. Precision Air Compensation for Flight Cancellation EU Regulation 261/2004 states that airlines have to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline fails to notify you in time, you may be entitled to compensation of between €250 and €600 per passenger, depending on the flight distance. Nevertheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight Even when accepting another flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two factors: the distance of the flight and the length of the delay, according to the table below: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km Precision Air is not obliged to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike. Are Precision Air Flights Covered By EU 261/2004? EU Regulation 261 covers all flights departing from European Union airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland. However, Precision Air isn’t a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU. ItineraryCovered by EU 261Flights departing from EU airports✔️ YesFlights arriving at EU airports❌ No How to Claim Compensation from Precision Air If your travel plans have been affected by a flight cancellation or delay with Precision Air, it’s important to understand that you might be entitled to compensation under EU regulations. That’s why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do: Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will do our best to get you your compensation. You are only charged if we win your case. These steps will help you file your claim quickly and increase your chances of obtaining the compensation you’re owed. You might have plenty of time after your flight to make a claim, but it’s best to do it as soon as you can while you still remember all the details. What You Can Get Besides EU Flight Compensation Precision Air goes the extra mile to support passengers during travel interruptions by providing services that complement flight compensation. Right to Care When flight disruptions happen, Precision Air is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, becomes applicable when flight delays exceed two hours. The services provided include: Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks. Communication: Precision Air offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts. Accommodation: If the delay extends for the night or requires an additional stay, Precision Air arranges hotel accommodation. This covers transportation to and from the airport and the hotel. Special Assistance: Extra care is given to passengers with reduced mobility or special needs. To access these services, you can simply approach airport staff at the airport for instant assistance. Rebooking and Refunds When Precision Air cancels a flight, passengers can choose to receive a full refund or rebook on another flight. This flexibility is crucial for minimizing travel interruptions and helping passengers to manage unforeseen circumstances efficiently. Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance. Rebooking: if you choose to continue your trip, Precision Air shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Precision Air will arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option. It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Furthermore, if your booking includes connecting flights, Precision Air will assist in rebooking your entire journey, not only the cancelled segment. Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.