Mesa Airlines Compensation for Flight Delays and Cancellations

Passengers of Mesa Airlines who have experienced a flight cancellation or delay are legally entitled to compensation. According to EU 261, airlines must compensate passengers when there is a significant disruption. Here, we’ll examine your rights and the steps you should follow to get the compensation you deserve from the airline.

Mesa Airlines Flight Delay or Cancellation Compensation

Before claiming the Mesa Airlines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.

Mesa Airlines Compensation for Flight Delay

In line with UK and EU laws, passengers can receive up to €600 in compensation per person if their flight experiences a delay. It’s essential to note that this flight delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim hinges on the actual time you arrive at your final destination.

Let’s take a look at how much compensation you may receive if your flight is delayed. The amount of compensation is determined by several factors, including the duration of the delay and the distance of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Be aware you may not be compensated for every flight delay. Mesa Airlines isn’t required to pay compensation when extraordinary circumstances they cannot control occur. This covers severe weather conditions, problems at the airport, or air traffic controller strikes. In such situations, you will usually not be given compensation as it is not the airline’s fault.

Mesa Airlines Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines have to notify passengers of flight cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you could qualify for flight cancellation compensation ranging from €250 to €600 per passenger, depending on the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Even when accepting an alternative flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The amount of compensation is determined according to two criteria: the flight distance and the duration of the delay, in line with the table below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Mesa Airlines doesn’t have to compensate you if they provide an alternative flight that departs and arrives around the same time as your original flight. Moreover, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.

Are Mesa Airlines Flights Covered By EU 261/2004?

European Union Regulation 261 covers all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.

However, Mesa Airlines isn’t a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Mesa Airlines

If your travel plans have been affected by a flight cancellation or delay with Mesa Airlines, it’s important to know that you might be entitled to compensation under EU regulations. For this reason, it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Complete our form. You’ll need to provide details like your flight number, date, and what went wrong.
• Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will make every effort to secure your compensation. You only pay us if we win your case.

These steps will help you file your claim quickly and increase your chances of getting the compensation you’re owed. You might have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Mesa Airlines goes the extra mile to support passengers during travel disruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions happen, Mesa Airlines is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:

• Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Mesa Airlines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Mesa Airlines arranges hotel accommodation. This also covers transportation between the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airline staff at the airport for immediate assistance.

Rebooking and Refunds

When Mesa Airlines cancels a flight, passengers can choose to get a full refund or rebook on another flight. This option is crucial for minimizing travel disruptions and assisting passengers to handle unforeseen circumstances effectively.

• Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your journey, Mesa Airlines shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Mesa Airlines will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Furthermore, if your booking includes connecting flights, Mesa Airlines will assist in rebooking your entire journey, not just the cancelled segment.

Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations