Air Wisconsin Compensation for Flight Delays and Cancellations

Yurii Semikopenko
08.08.2024

Passengers of Air Wisconsin who have experienced a delayed or cancelled flight have a legal right to compensation. According to EU Regulation 261/2004, airlines must compensate passengers in case of a significant disruption. In this article, we will look at your rights and the steps you should follow to obtain the compensation you are entitled to from the airline.

Air Wisconsin Flight Delay or Cancellation Compensation

Before claiming the Air Wisconsin compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.

Air Wisconsin Compensation for Flight Delay

In line with UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s crucial to note, that this delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim relies on the actual time you land at your destination airport.

Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by several factors, including the duration of the delay and the route length of your flight:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Be aware you may not always be compensated for every flight delay. Air Wisconsin is not obliged to pay compensation when extraordinary circumstances they cannot control happen. This includes severe weather conditions, airport issues, or a strike by air traffic controllers. In these instances, you will usually not be given compensation as it is not the airline’s fault.

Air Wisconsin Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines are required to notify passengers of flight cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you might be eligible for compensation of between €250 and €600 per passenger, according to the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Even when accepting a different flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is determined according to two factors: the flight distance and the duration of the delay, according to the table below:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Air Wisconsin isn’t required to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Additionally, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.

Are Air Wisconsin Flights Covered By EU 261/2004?

EU Regulation 261 applies to all flights departing from EU airports. It also covers flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

However, Air Wisconsin isn’t a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Claim Compensation from Air Wisconsin

If your travel plans have been affected by a flight delay or cancellation with Air Wisconsin, it’s crucial to be aware that you might be entitled to compensation under EU laws. That’s why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

  • Fill in our form. You’ll need to provide details like your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will take over. We know the EU laws thoroughly and will make every effort to secure your compensation. You only incur a fee if we win your case.

These steps will help you file your claim quickly and increase your chances of getting the compensation you’re owed. You may have plenty of time after your flight to make a claim, but it’s best to do it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Air Wisconsin goes the extra mile to help passengers during travel interruptions by offering services that complement flight compensation.

Right to Care

When flight disruptions happen, Air Wisconsin is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, becomes applicable when flight delays exceed two hours. The services provided include:

  • Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
  • Communication: Air Wisconsin offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
  • Accommodation: If the delay extends for the night or requires an additional stay, Air Wisconsin provides hotel accommodation. This covers transportation between the airport and the hotel.
  • Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airline staff at the airport for instant assistance.

Rebooking and Refunds

When Air Wisconsin cancels a flight, passengers can choose to get a full refund or rebook on another flight. This flexibility is crucial for minimizing travel inconveniences and assisting passengers to handle unforeseen circumstances effectively.

  • Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
  • Rebooking: if you choose to continue your trip, Air Wisconsin will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Air Wisconsin shall arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.

It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Air Wisconsin shall help in rebooking your entire journey, not only the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.

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