Bering Air Compensation for Flight Delays and Cancellations

Yurii Semikopenko
08.08.2024

Passengers of Bering Air who have faced a flight delay or cancellation are legally entitled to compensation. According to EU Regulation 261/2004, airlines must compensate passengers when there is a significant disruption. Here, we’ll examine your rights and the actions you should follow to receive the compensation you deserve from the airline.

Bering Air Flight Delay or Cancellation Compensation

Before claiming the Bering Air compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.

Bering Air Compensation for Flight Delay

According to UK and EU regulations, passengers may be entitled to up to €600 in compensation per person if their flight arrives late. It’s important to note, that this delay compensation is based on the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you land at your destination airport.

Here’s an overview of how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by various criteria, such as the duration of the delay and the route length of your flight:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Be aware you may not always receive compensation for every flight delay. Bering Air isn’t required to pay compensation when extraordinary circumstances beyond their control arise. This covers severe weather conditions, airport issues, or a strike by air traffic controllers. In such situations, you will usually not be given compensation as it is not the airline’s fault.

Bering Air Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines must notify passengers of cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you may be entitled to compensation of between €250 and €600 per passenger, according to the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it may avoid compensation for the cancelled flight if the following conditions are met:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting another flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two criteria: the distance of the flight and the duration of the delay, according to the table provided below:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Bering Air doesn’t have to compensate you if they offer an alternative flight that departs and arrives near the same time as your original flight. Additionally, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.

Are Bering Air Flights Covered By EU 261/2004?

European Union Regulation 261 covers all flights departing from European Union airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

Nevertheless, Bering Air isn’t a European airline. Consequently, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Claim Compensation from Bering Air

If your travel plans have been affected by a flight delay or cancellation with Bering Air, it’s essential to be aware that you might be entitled to compensation under EU laws. This is why it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

  • Fill in our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will make every effort to secure your compensation. You are only charged if we win your case.

These steps will assist you in filing your claim quickly and increase your chances of getting the compensation you’re owed. You might have plenty of time after your flight to submit a claim, but it’s best to complete it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Bering Air goes the extra mile to help passengers during travel disruptions by offering services that complement flight compensation.

Right to Care

When flight disruptions happen, Bering Air is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:

  • Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
  • Communication: Bering Air offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
  • Accommodation: If the delay extends for the night or requires an additional stay, Bering Air arranges hotel accommodation. This also covers transportation between the airport and the hotel.
  • Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for instant assistance.

Rebooking and Refunds

When Bering Air cancels a flight, passengers have the option to receive a full refund or rebook on an alternative flight. This flexibility is crucial for minimizing travel interruptions and helping passengers to manage unforeseen circumstances effectively.

  • Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
  • Rebooking: if you choose to continue your journey, Bering Air will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Bering Air shall arrange accommodation and transfers as needed. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Bering Air shall help in rebooking your entire journey, not just the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to ensure this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

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