Passengers of American Airlines who have experienced a delayed or cancelled flight are legally entitled to compensation. Under EU Regulation 261/2004, an airline is obliged to compensate passengers when there is a significant disruption. Here, we will look at your rights and the steps you need to take to get the compensation you have a right to from the airline.
American Airlines Flight Delay or Cancellation Compensation
Before claiming the American Airlines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.
American Airlines Compensation for Flight Delay
According to UK and EU laws, passengers are eligible for up to €600 in compensation per person if their flight is delayed. It’s essential to note that this flight delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim is the actual time you arrive at your destination airport.
Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation is determined by several factors, including the duration of the delay and the distance of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Be aware you may not be compensated for every flight delay. American Airlines is not obliged to pay compensation when extraordinary circumstances outside their control happen. This includes bad weather, airport issues, or a strike by air traffic controllers. In these cases, you will usually not be given compensation as it is not the airline’s fault.
American Airlines Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines are required to notify passengers of cancellations at least 14 days before departure. If the airline fails to notify you in time, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, based on the flight distance. However, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting a different flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The amount of compensation is calculated based on two criteria: the flight distance and the duration of the delay, in line with the table provided below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
American Airlines is not obliged to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline staff goes on strike.
Are American Airlines Flights Covered By EU 261/2004?
EU Regulation 261 covers all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, American Airlines is not a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from American Airlines
If your travel plans have been affected by a flight cancellation or delay with American Airlines, it’s essential to be aware that you might be entitled to compensation under EU regulations. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will make every effort to secure your compensation. You only pay us if we win your case.
These steps will assist you in filing your claim quickly and increase your chances of getting the compensation you’re entitled to. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
American Airlines goes the extra mile to support passengers during travel interruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions happen, American Airlines is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: American Airlines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, American Airlines arranges hotel accommodation. This also includes transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for immediate assistance.
Rebooking and Refunds
When American Airlines cancels a flight, passengers can choose to receive a full refund or rebook on another flight. This flexibility is crucial for minimizing travel interruptions and helping passengers to handle unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, American Airlines shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, American Airlines will arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, American Airlines will assist in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
12.07.202507:20 | American Airlines 8396 | Tokyo (HND) Fukuoka (FUK) | Delayed | Claim Refund |
11.07.202523:05 | American Airlines 8494 | Ho Chi Minh City (SGN) Tokyo (HND) | Delayed | Claim Refund |
11.07.202519:55 | American Airlines 8483 | Tokyo (HND) Nagoya (NGO) | Delayed | Claim Refund |
11.07.202519:40 | American Airlines 8489 | Tokyo (HND) Okayama (OKJ) | Delayed | Claim Refund |
11.07.202519:10 | American Airlines 8441 | Tokyo (HND) Tokyo (ITM) | Cancelled | Claim Refund |
11.07.202519:00 | American Airlines 8343 | Manila (MNL) Tokyo (HND) | Delayed | Claim Refund |
11.07.202518:40 | American Airlines 9084 | Shanghai (PVG) Changchun (CGQ) | Delayed | Claim Refund |
11.07.202518:20 | American Airlines 8455 | Tokyo (HND) Hiroshima (HIJ) | Delayed | Claim Refund |
11.07.202517:45 | American Airlines 8390 | Tokyo (HND) Kumamoto (KMJ) | Delayed | Claim Refund |
11.07.202517:35 | American Airlines 8457 | Tokyo (HND) Tokyo (ITM) | Delayed | Claim Refund |
11.07.202517:30 | American Airlines 8406 | Tokyo (HND) Tokyo (CTS) | Delayed | Claim Refund |
11.07.202517:15 | American Airlines 8420 | Tokyo (HND) Misawa (MSJ) | Delayed | Claim Refund |
11.07.202516:55 | American Airlines 8462 | Tokyo (HND) Okinawa (OKA) | Delayed | Claim Refund |
11.07.202516:30 | American Airlines 8398 | Tokyo (HND) Tokyo (ITM) | Delayed | Claim Refund |
11.07.202516:00 | American Airlines 8449 | Tokyo (CTS) Tokyo (HND) | Delayed | Claim Refund |
11.07.202515:55 | American Airlines 8451 | Tokyo (HND) Okinawa (OKA) | Delayed | Claim Refund |
11.07.202515:35 | American Airlines 9396 | Seattle (SEA) Calgary (YYC) | Delayed | Claim Refund |
11.07.202515:35 | American Airlines 8450 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
11.07.202515:33 | American Airlines 7461 | Seattle (SEA) Ketchikan (KTN) | Delayed | Claim Refund |
11.07.202515:08 | American Airlines 7505 | Seattle (SEA) San Jose (SJC) | Delayed | Claim Refund |
11.07.202515:05 | American Airlines 8344 | Tokyo (HND) Manila (MNL) | Delayed | Claim Refund |
11.07.202514:40 | American Airlines 727 | Dallas (DFW) Seattle (SEA) | Delayed | Claim Refund |
11.07.202514:36 | American Airlines 7440 | Kelowna (YLW) Seattle (SEA) | Delayed | Claim Refund |
11.07.202514:05 | American Airlines 8467 | Hiroshima (HIJ) Tokyo (HND) | Delayed | Claim Refund |
11.07.202513:58 | American Airlines 7483 | Wenatchee (EAT) Seattle (SEA) | Delayed | Claim Refund |
11.07.202513:10 | American Airlines 8463 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
11.07.202512:46 | American Airlines 9443 | Seattle (SEA) St Louis (STL) | Delayed | Claim Refund |
11.07.202512:45 | American Airlines 8471 | Fukuoka (FUK) Tokyo (HND) | Delayed | Claim Refund |
11.07.202512:30 | American Airlines 8391 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
11.07.202512:30 | American Airlines 7440 | Seattle (SEA) Kelowna (YLW) | Delayed | Claim Refund |
11.07.202512:30 | American Airlines 8389 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
11.07.202512:29 | American Airlines 757 | Dallas (DFW) Seattle (SEA) | Delayed | Claim Refund |
11.07.202512:27 | American Airlines 9394 | Seattle (SEA) Wenatchee (EAT) | Delayed | Claim Refund |
11.07.202512:15 | American Airlines 8492 | Okayama (OKJ) Tokyo (HND) | Delayed | Claim Refund |
11.07.202512:00 | American Airlines 8477 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
11.07.202511:52 | American Airlines 7621 | Ketchikan (KTN) Seattle (SEA) | Delayed | Claim Refund |
11.07.202511:41 | American Airlines 7629 | Anchorage (ANC) Seattle (SEA) | Cancelled | Claim Refund |
11.07.202511:23 | American Airlines 7599 | Calgary (YYC) Seattle (SEA) | Delayed | Claim Refund |
11.07.202511:03 | American Airlines 1884 | Memphis (MEM) Dallas (DFW) | Delayed | Claim Refund |
11.07.202510:55 | American Airlines 8425 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
11.07.202510:50 | American Airlines 8386 | Kagoshima (KOJ) Tokyo (HND) | Delayed | Claim Refund |
11.07.202510:46 | American Airlines 1672 | Seattle (SEA) Chicago (ORD) | Cancelled | Claim Refund |
11.07.202510:30 | American Airlines 8397 | Tokyo (HND) Tokyo (ITM) | Delayed | Claim Refund |
11.07.202509:41 | American Airlines 3016 | Memphis (MEM) Dallas (DFW) | Delayed | Claim Refund |
11.07.202509:31 | American Airlines 2407 | Charlotte (CLT) Seattle (SEA) | Delayed | Claim Refund |
11.07.202509:15 | American Airlines 9356 | San Francisco (SFO) Seattle (SEA) | Delayed | Claim Refund |
11.07.202508:55 | American Airlines 8392 | Tokyo (HND) Tokyo (CTS) | Delayed | Claim Refund |
11.07.202508:25 | American Airlines 8428 | Tokyo (ITM) Tokyo (HND) | Delayed | Claim Refund |
11.07.202507:30 | American Airlines 8490 | Tokyo (HND) Tokyo (ITM) | Delayed | Claim Refund |
11.07.202507:25 | American Airlines 8426 | Tokyo (ITM) Tokyo (HND) | Cancelled | Claim Refund |
11.07.202507:20 | American Airlines 2101 | Chicago (ORD) Seattle (SEA) | Cancelled | Claim Refund |
11.07.202507:19 | American Airlines 7515 | Newark (EWR) Seattle (SEA) | Delayed | Claim Refund |
11.07.202507:15 | American Airlines 8442 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
11.07.202507:00 | American Airlines 8394 | Fukuoka (FUK) Tokyo (HND) | Cancelled | Claim Refund |
11.07.202506:30 | American Airlines 7473 | Milwaukee (MKE) Seattle (SEA) | Delayed | Claim Refund |
11.07.202506:25 | American Airlines 8470 | Tokyo (HND) Fukuoka (FUK) | Delayed | Claim Refund |
10.07.202523:05 | American Airlines 8494 | Ho Chi Minh City (SGN) Tokyo (HND) | Delayed | Claim Refund |
10.07.202522:40 | American Airlines 3714 | Dallas (DFW) Texarkana (TXK) | Delayed | Claim Refund |
10.07.202522:30 | American Airlines 1487 | Dallas (DFW) Seattle (SEA) | Delayed | Claim Refund |
10.07.202521:59 | American Airlines 7409 | Seattle (SEA) Fairbanks (FAI) | Delayed | Claim Refund |
10.07.202521:05 | American Airlines 3029 | Chicago (ORD) Seattle (SEA) | Delayed | Claim Refund |
10.07.202520:45 | American Airlines 1809 | Dallas (DFW) Seattle (SEA) | Delayed | Claim Refund |
10.07.202520:16 | American Airlines 1471 | Seattle (SEA) Miami (MIA) | Delayed | Claim Refund |
10.07.202519:56 | American Airlines 9395 | Chicago (MCI) Seattle (SEA) | Delayed | Claim Refund |
10.07.202519:32 | American Airlines 9443 | St Louis (STL) Seattle (SEA) | Delayed | Claim Refund |
10.07.202519:30 | American Airlines 7546 | Austin (AUS) Seattle (SEA) | Delayed | Claim Refund |
10.07.202519:15 | American Airlines 9916 | Springfield (SPI) Wichita (ICT) | Delayed | Claim Refund |
10.07.202519:10 | American Airlines 8441 | Tokyo (HND) Tokyo (ITM) | Cancelled | Claim Refund |
10.07.202518:13 | American Airlines 9349 | New York (IAD) Seattle (SEA) | Delayed | Claim Refund |
10.07.202518:10 | American Airlines 7534 | Seattle (SEA) Milwaukee (MKE) | Delayed | Claim Refund |
10.07.202518:05 | American Airlines 751 | Charlotte (CLT) Seattle (SEA) | Delayed | Claim Refund |
10.07.202517:49 | American Airlines 3105 | Chicago (ORD) Seattle (SEA) | Delayed | Claim Refund |
10.07.202517:45 | American Airlines 8446 | Tokyo (NRT) Seattle (SEA) | Delayed | Claim Refund |
10.07.202517:44 | American Airlines 7602 | Nashville (BNA) Seattle (SEA) | Delayed | Claim Refund |
10.07.202517:40 | American Airlines 7498 | Seattle (SEA) Fairbanks (FAI) | Delayed | Claim Refund |
10.07.202517:30 | American Airlines 8406 | Tokyo (HND) Tokyo (CTS) | Delayed | Claim Refund |
10.07.202516:40 | American Airlines 506 | Charlotte (CLT) Seattle (SEA) | Delayed | Claim Refund |
10.07.202516:30 | American Airlines 6908 | London (LHR) Seattle (SEA) | Delayed | Claim Refund |
10.07.202516:27 | American Airlines 5019 | Birmingham (BHM) Charlotte (CLT) | Cancelled | Claim Refund |
10.07.202516:25 | American Airlines 8447 | Tokyo (ITM) Tokyo (HND) | Delayed | Claim Refund |
10.07.202516:20 | American Airlines 9023 | Helsinki (HEL) Seattle (SEA) | Delayed | Claim Refund |
10.07.202516:00 | American Airlines 8449 | Tokyo (CTS) Tokyo (HND) | Delayed | Claim Refund |
10.07.202515:35 | American Airlines 8450 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
10.07.202515:24 | American Airlines 7468 | St Louis (STL) Seattle (SEA) | Delayed | Claim Refund |
10.07.202514:56 | American Airlines 7584 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
10.07.202514:50 | American Airlines 7570 | Milwaukee (MKE) Seattle (SEA) | Delayed | Claim Refund |
10.07.202514:40 | American Airlines 8454 | Fukuoka (FUK) Tokyo (HND) | Delayed | Claim Refund |
10.07.202514:40 | American Airlines 727 | Dallas (DFW) Seattle (SEA) | Delayed | Claim Refund |
10.07.202514:10 | American Airlines 5652 | Birmingham (BHM) Philadelphia (PHL) | Delayed | Claim Refund |
10.07.202514:05 | American Airlines 8467 | Hiroshima (HIJ) Tokyo (HND) | Delayed | Claim Refund |
10.07.202513:10 | American Airlines 8463 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
10.07.202513:03 | American Airlines 7553 | Victoria (YYJ) Seattle (SEA) | Delayed | Claim Refund |
10.07.202512:57 | American Airlines 7612 | Los Angeles (SMF) Seattle (SEA) | Delayed | Claim Refund |
10.07.202512:45 | American Airlines 8471 | Fukuoka (FUK) Tokyo (HND) | Delayed | Claim Refund |
10.07.202512:30 | American Airlines 8389 | Nagasaki (NGS) Tokyo (HND) | Delayed | Claim Refund |
10.07.202512:30 | American Airlines 8391 | Kumamoto (KMJ) Tokyo (HND) | Delayed | Claim Refund |
10.07.202512:29 | American Airlines 757 | Dallas (DFW) Seattle (SEA) | Delayed | Claim Refund |
10.07.202512:15 | American Airlines 3071 | Miami (MIA) La Romana (LRM) | Delayed | Claim Refund |
10.07.202512:15 | American Airlines 8492 | Okayama (OKJ) Tokyo (HND) | Delayed | Claim Refund |
10.07.202512:10 | American Airlines 1319 | Miami (MIA) Camaguey (CMW) | Delayed | Claim Refund |
