Linear Air Compensation for Flight Delays and Cancellations

Yurii Semikopenko
08.08.2024

Passengers of Linear Air who have experienced a delayed or cancelled flight are legally entitled to compensation. Under EU 261, airlines must compensate passengers in case of a significant disruption. In this article, we will look at your rights and the steps you should follow to obtain the compensation you are entitled to from the airline.

Linear Air Flight Delay or Cancellation Compensation

Before claiming the Linear Air compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.

Linear Air Compensation for Flight Delay

According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s essential to note, that this delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim is the actual time you reach your destination airport.

Here’s an overview of how much compensation you can get if your flight is delayed. The amount of compensation is determined by several factors, such as the duration of the delay and the distance of your flight:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Remember you may not be compensated for every flight delay. Linear Air is not obliged to pay compensation when extraordinary circumstances beyond their control occur. This covers bad weather, problems at the airport, or a strike by air traffic controllers. In these cases, you will usually not be given compensation as it is not the airline’s fault.

Linear Air Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines are required to notify passengers of cancellations at least 14 days before departure. If the airline fails to notify you in time, you might be eligible for compensation of between €250 and €600 per passenger, according to the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting another flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two criteria: the distance of the flight and the duration of the delay, according to the table provided below:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Linear Air isn’t required to compensate you if they offer an alternative flight that departs and arrives around the same time as your original flight. Additionally, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.

Are Linear Air Flights Covered By EU 261/2004?

EU 261 applies to all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

Nevertheless, Linear Air isn’t a European airline. Therefore, they are not obliged to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Claim Compensation from Linear Air

If your travel plans have been affected by a flight delay or cancellation with Linear Air, it’s crucial to understand that you might be entitled to compensation under EU laws. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

  • Complete our form. You’ll need to provide details like your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We know the EU laws well and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.

These steps will help you file your claim quickly and increase your chances of obtaining the compensation you’re entitled to. You might have plenty of time after your flight to make a claim, but it’s best to do it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Linear Air goes the extra mile to support passengers during travel disruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions happen, Linear Air is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:

  • Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
  • Communication: Linear Air offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
  • Accommodation: If the delay extends for the night or requires an additional stay, Linear Air arranges hotel room accommodation. This also includes transportation between the airport and the hotel.
  • Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for instant assistance.

Rebooking and Refunds

When Linear Air cancels a flight, passengers have the option to receive a full refund or rebook on a different flight. This flexibility is essential for minimizing travel disruptions and helping passengers to manage unforeseen circumstances successfully.

  • Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
  • Rebooking: if you choose to continue your trip, Linear Air shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Linear Air shall arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.

It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Linear Air shall help in rebooking your entire journey, not just the cancelled segment.

Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.

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