Allegiant Air Compensation for Flight Delays and Cancellations

Yurii Semikopenko
08.08.2024

Passengers of Allegiant Air who have faced a flight cancellation or delay have a legal right to compensation. Under EU 261, an airline is obliged to compensate passengers when there is a significant disruption. In this article, we will look at your rights and the steps you should follow to get the compensation you deserve from the airline.

Allegiant Air Flight Delay or Cancellation Compensation

Before claiming the Allegiant Air compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.

Allegiant Air Compensation for Flight Delay

According to UK and EU laws, passengers are eligible for up to €600 in compensation per person if their flight is delayed. It’s important to note, that this delay compensation is calculated using the flight’s landing time, not the departure time, so the key to your claim is the actual time you reach your final destination.

Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation is determined by various criteria, including the duration of the delay and the route length of your flight:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Remember you may not receive compensation for every flight delay. Allegiant Air is not obliged to pay compensation when extraordinary circumstances beyond their control happen. This covers severe weather conditions, problems at the airport, or a strike by air traffic controllers. In these cases, you will usually not be given compensation as it is not the airline’s fault.

Allegiant Air Compensation for Flight Cancellation

European Union Regulation 261/2004 states that airlines are required to notify passengers of cancellations at least 14 days before the scheduled flight. If the airline fails to notify you in time, you may be entitled to compensation of between €250 and €600 per passenger, depending on the flight distance. However, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting a different flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is calculated according to two factors: the distance of the flight and the length of the delay, in line with the table provided below:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Allegiant Air isn’t required to compensate you if they offer an alternative flight that departs and arrives around the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline staff goes on strike.

Are Allegiant Air Flights Covered By EU 261/2004?

EU 261 applies to all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.

However, Allegiant Air isn’t a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Claim Compensation from Allegiant Air

If your travel plans have been affected by a flight cancellation or delay with Allegiant Air, it’s crucial to understand that you might be entitled to compensation under EU regulations. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

  • Complete this form. You’ll need to provide details like your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will take over. We know the EU laws well and will do our best to get you your compensation. You only incur a fee if we win your case.

These steps will assist you in filing your claim quickly and increase your chances of getting the compensation you’re owed. You might have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Allegiant Air goes the extra mile to support passengers during travel disruptions by offering services that complement flight compensation.

Right to Care

When flight disruptions happen, Allegiant Air is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:

  • Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
  • Communication: Allegiant Air offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
  • Accommodation: If the delay extends for the night or requires an additional stay, Allegiant Air arranges hotel room accommodation. This includes transportation to and from the airport and the hotel.
  • Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for instant assistance.

Rebooking and Refunds

When Allegiant Air cancels a flight, passengers can choose to receive a full refund or rebook on another flight. This option is essential for minimizing travel interruptions and helping passengers to manage unforeseen circumstances successfully.

  • Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
  • Rebooking: if you choose to continue your journey, Allegiant Air shall provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Allegiant Air will arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.

It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Furthermore, if your booking includes connecting flights, Allegiant Air shall help in rebooking your entire journey, not only the cancelled segment.

Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.

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