LEVEL Flight Delay and Cancellation Compensation

Dealing with flight disruptions can be very annoying. However, the positive thing is that the European Union has regulations to support travelers when things get messed up. If you’re traveling by air in the EU, it’s a good idea to be aware of these protections. They can be useful if your flight gets messed up.

Knowing what you’re entitled to can make dealing with travel issues a lot simpler. While it won’t get you to your destination quicker, it can make you more relaxed when things don’t go as planned.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

• Food and drinks
• Accommodation if you’re stuck overnight
• Transportation to and from the hotel
• Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also get:

• A refund
• A different flight option
• Compensation to make up for the inconvenience

Don’t forget to inquire with airline staff about these entitlements if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.

LEVEL Flight Delay Compensation

Delays with flights from LEVEL can be really annoying. However there’s a bright side: if you’re stranded for more than three hours due to the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are on your side. You could get up to €600 per person. What is important is when you reach your destination, not when you take off. So keep an eye on your arrival time if you want to seek flight delay compensation.

Your compensation depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed equally.

Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

LEVEL Flight Cancellation Compensation

The European Union has regulations to protect you if your flight gets cancelled. Here’s the important information:

If your flight gets cancelled less than two weeks before your scheduled departure, you may be entitled to compensation of up to €600. But there’s a catch – the airline doesn’t have to pay if they rebook you on a different flight that doesn’t mess up your plans too much.

The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board a different flight from the airline, you’re still eligible for compensation. The most important thing is when you reach your final destination.

Your potential compensation is determined by a couple of points:

1. The length of your flight
2. The time difference between the scheduled and actual arrival

As a result, even if the new flight doesn’t get there on time, you may still receive some compensation.

Refer to the following table for more information:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.

How to Claim Compensation from LEVEL

It’s important to know how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:

• Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
• Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.

Keep in mind that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational reasons or technical issues, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you qualify for compensation.

Which LEVEL Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are comprehensive in scope. They cover any flight taking off from a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.

Itinerary	Covered by EU 261
Flights departing EU airports	✅ Covered
Flights arriving at EU airports	✅ Covered

These regulations also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline within, to, or from Europe, you most likely have these rights. It’s important to know about these regulations – they exist to help you if issues arise with your flight. They make sure you’re not stranded when your travel plans go awry.

When You Are Not Entitled to Compensation

LEVEL isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, events occur that the airline is powerless against, like really bad weather or unforeseen issues.

For example, if there’s unexpected severe weather, an airport emergency, or a strike by air traffic controllers, LEVEL cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.

When these events take place, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties arise.

Recent Flight Delays and Cancellations