Whenever flights get delayed or cancelled, it can be frustrating and inconvenient for passengers. However, the European Union has a regulation 261 that helps protect passengers in such situations. According to EU 261, if your flight is delayed or cancelled, the airline has to provide you with compensation and assistance. This article will focus on Kuwait Airways flight compensation, explaining when you may be entitled to it and how to claim it.
Passenger Rights Under EU 261/2004
European Union Regulation 261 is the law that deals with air passengers’ rights. Specifically, this legislation covers diverse cases, including flight cancellations, delays, rebooking, etc., and requires airlines to handle individual cases with care and fairness. If the situation occurs due to the airline’s fault, any traveler who experienced certain inconveniences is entitled to get compensation. Furthermore, passengers can receive certain benefits, which we will discuss further in the article.
Right to Compensation
European Union Regulation 261 includes rules regarding the process of compensation, including aid to people experiencing flight problems. In particular, the amount of compensation you can expect to receive is up to 600 euros per passenger. This sum varies, depending on your specific case.
Kuwait Airways Flight Cancellation Compensation
First and foremost, passengers need to know that the airline must inform them about the flight cancellation. If the airline notifies you under fourteen days before your flight date and does not offer any alternative flight, the airline, according to the EU 261, is obligated to compensate you compensation of 250 – 600 euros.
At the same time, if a passenger is provided with an alternative flight but arrives at his destination later than the scheduled arrival time of the original flight, the passenger may also be entitled to compensation. The table below shows the airline’s obligations based on the length of the delay:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Kuwait Airways Flight Delay Compensation
The amount of compensation you may receive depends on the delay time, with longer delays generally resulting in higher compensation amounts. When a flight is delayed for 3+ hours, the airline is obligated to provide compensation. If the flight is delayed for 5 hours or more, the passenger is entitled to a ticket refund or an alternative flight to the final destination.
Furthermore, this is the case when the airline must also provide a passenger with refreshments, meals, and accommodation. See essential details on compensation in the table below:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
When submitting a compensation claim for a delayed flight, providing accurate flight details is essential to support your case.
Right to Care
Right to Care refers to a specific aspect of European Union Regulation 261/2004, which establishes common rules on assistance and compensation to passengers in the event of long delays, denied boarding, or flight cancellations.
The “Right to Care” under EU 261/2004 obliges airlines to provide certain services and assistance to passengers facing significant delays or cancellations. These include:
- Snacks and beverages appropriate for the waiting time
- Hotel accommodation if an overnight stay becomes necessary
- Transport between the airport and the hotel
- Two free phone calls, emails, or faxes
Upgrading and Downgrading
In situations where a passenger receives an alternative flight, it is important to be aware of upgrading and downgrading the flight’s class.
In cases, when the airline provides you with an upgraded class (for instance, you booked Economy but were upgraded to Business class), you will not have to pay additional fees for this upgrade.
Regarding downgrading in class (if you had a Business class ticket, but were downgraded to Economy), you can get reimbursement. Here, it’s important to note that the amount of compensation is determined by the distance of a flight:
- 30% of the flight tickets cost for a 1,500 km distance or less;
- 50% of the flight tickets cost (specifically, for intra-EU flights that are over 1,500 km and all other flights with a 1,500 km and 3,500 km distance;
- 75% of the ticket price for flights with a 3,500+ km distance.
Keep in mind that these rights apply to all flights within the European Union, as well as flights departing from or arriving in the European Union operated by airlines based in the EU.
When Are You Not Entitled to Compensation?
Unfortunately, there are cases, when passengers will not receive compensation for delayed or cancelled flights. Specifically, we refer to extraordinary circumstances that are beyond the airline’s control. A few examples are as follows:
- Bad weather conditions and natural disasters;
- Political circumstances (related security risks, terrorist attacks);
- A collision of the aircraft and foreign objects (birds, for instance);
- Unruly or very ill passengers;
- Strikes (that are not caused by the airline’s crew).
Furthermore, if the airline might have been able to do something to prevent issues regarding the flight and failed to handle the situation, you may be eligible for compensation.
Which Flights are Covered by EU 261/2004?
EU Regulation 261 covers all flights departing from EU airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Kuwait Airways is not a European airline. Therefore, they don’t have to pay compensation if their flights operate outside of the European Union. This is true even for their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from the EU airports | ✔️ Yes |
| Flights arriving at the EU airports | ❌ No |
How to Claim Kuwait Airways Compensation
Flight cancellation or delay is an unpleasant situation that can not only upset you but also ruin all your travel plans. Passengers who unfortunately encounter a flight cancellation or delay should be aware of the process to claim compensation. To apply for compensation, follow these steps:
- Fill in this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws thoroughly and will strive to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202509:25 | Kuwait Airways 6005 | Male (MLE) Colombo (CMB) | Delayed | Claim Refund |
07.11.202507:20 | Kuwait Airways 6004 | Colombo (CMB) Male (MLE) | Delayed | Claim Refund |
06.11.202523:25 | Kuwait Airways 201 | Kuwait City (KWI) Lahore (LHE) | Delayed | Claim Refund |
06.11.202522:50 | Kuwait Airways 205 | Kuwait City (KWI) Islamabad (ISB) | Delayed | Claim Refund |
06.11.202514:50 | Kuwait Airways 158 | Istanbul (SAW) Kuwait City (KWI) | Delayed | Claim Refund |
06.11.202513:20 | Kuwait Airways 672 | Dubai (DXB) Kuwait City (KWI) | Delayed | Claim Refund |
06.11.202509:10 | Kuwait Airways 6332 | Addis Ababa (ADD) Entebbe (EBB) | Delayed | Claim Refund |
06.11.202508:40 | Kuwait Airways 6917 | Addis Ababa (ADD) Cotonou (COO) | Delayed | Claim Refund |
06.11.202508:00 | Kuwait Airways 6939 | Bangkok (BKK) Singapore (SIN) | Delayed | Claim Refund |
05.11.202523:25 | Kuwait Airways 411 | Kuwait City (KWI) Bangkok (BKK) | Delayed | Claim Refund |
05.11.202519:00 | Kuwait Airways 301 | Kuwait City (KWI) Mumbai (BOM) | Delayed | Claim Refund |
05.11.202518:10 | Kuwait Airways 6138 | New York (IAD) Riyadh (RUH) | Delayed | Claim Refund |
05.11.202516:05 | Kuwait Airways 6110 | Riyadh (RUH) Kuwait City (KWI) | Delayed | Claim Refund |
05.11.202514:55 | Kuwait Airways 6936 | Bangkok (BKK) Singapore (SIN) | Delayed | Claim Refund |
03.11.202519:30 | Kuwait Airways 373 | Kuwait City (KWI) Hyderabad (HYD) | Delayed | Claim Refund |
03.11.202518:10 | Kuwait Airways 6138 | New York (IAD) Riyadh (RUH) | Delayed | Claim Refund |
03.11.202514:50 | Kuwait Airways 158 | Istanbul (SAW) Kuwait City (KWI) | Delayed | Claim Refund |
01.11.202518:45 | Kuwait Airways 6335 | Entebbe (EBB) Addis Ababa (ADD) | Delayed | Claim Refund |
01.11.202515:45 | Kuwait Airways 6334 | Addis Ababa (ADD) Entebbe (EBB) | Delayed | Claim Refund |
01.11.202508:00 | Kuwait Airways 6939 | Bangkok (BKK) Singapore (SIN) | Delayed | Claim Refund |
31.10.202523:25 | Kuwait Airways 411 | Kuwait City (KWI) Bangkok (BKK) | Delayed | Claim Refund |
31.10.202510:40 | Kuwait Airways 6113 | Kuwait City (KWI) Riyadh (RUH) | Delayed | Claim Refund |
31.10.202506:25 | Kuwait Airways 6771 | Kuwait City (KWI) Istanbul (IST) | Delayed | Claim Refund |
31.10.202502:00 | Kuwait Airways 6773 | Kuwait City (KWI) Istanbul (IST) | Delayed | Claim Refund |
31.10.202501:45 | Kuwait Airways 285 | Kuwait City (KWI) Dhaka (DAC) | Delayed | Claim Refund |
30.10.202518:15 | Kuwait Airways 776 | Riyadh (RUH) Kuwait City (KWI) | Delayed | Claim Refund |
30.10.202516:35 | Kuwait Airways 6943 | Bangkok (BKK) Singapore (SIN) | Delayed | Claim Refund |
30.10.202515:50 | Kuwait Airways 775 | Kuwait City (KWI) Riyadh (RUH) | Delayed | Claim Refund |
30.10.202514:55 | Kuwait Airways 6936 | Bangkok (BKK) Singapore (SIN) | Delayed | Claim Refund |
30.10.202510:50 | Kuwait Airways 6638 | Salalah (SLL) Muscat (MCT) | Delayed | Claim Refund |
29.10.202523:25 | Kuwait Airways 411 | Kuwait City (KWI) Bangkok (BKK) | Delayed | Claim Refund |
29.10.202519:10 | Kuwait Airways 6138 | New York (IAD) Riyadh (RUH) | Delayed | Claim Refund |
29.10.202518:35 | Kuwait Airways 6111 | Kuwait City (KWI) Riyadh (RUH) | Delayed | Claim Refund |
29.10.202516:05 | Kuwait Airways 6110 | Riyadh (RUH) Kuwait City (KWI) | Delayed | Claim Refund |
29.10.202508:40 | Kuwait Airways 161 | Kuwait City (KWI) Geneva (GVA) | Delayed | Claim Refund |
28.10.202520:40 | Kuwait Airways 353 | Kuwait City (KWI) Bangalore (BLR) | Delayed | Claim Refund |
28.10.202519:50 | Kuwait Airways 6013 | Singapore (SIN) Colombo (CMB) | Delayed | Claim Refund |
28.10.202518:15 | Kuwait Airways 776 | Riyadh (RUH) Kuwait City (KWI) | Delayed | Claim Refund |
28.10.202508:45 | Kuwait Airways 6809 | Addis Ababa (ADD) Johannesburg (JNB) | Delayed | Claim Refund |
28.10.202502:05 | Kuwait Airways 6875 | Abu Dhabi (AUH) Johannesburg (JNB) | Delayed | Claim Refund |
27.10.202520:55 | Kuwait Airways 6006 | Male (MLE) Colombo (CMB) | Delayed | Claim Refund |
27.10.202520:45 | Kuwait Airways 373 | Kuwait City (KWI) Hyderabad (HYD) | Delayed | Claim Refund |
26.10.202508:45 | Kuwait Airways 6935 | Bangkok (BKK) Kuala Lumpur (KUL) | Delayed | Claim Refund |
26.10.202508:00 | Kuwait Airways 6939 | Bangkok (BKK) Singapore (SIN) | Delayed | Claim Refund |
25.10.202515:50 | Kuwait Airways 775 | Kuwait City (KWI) Riyadh (RUH) | Delayed | Claim Refund |
25.10.202513:15 | Kuwait Airways 6208 | Rome (FCO) Turin (TRN) | Delayed | Claim Refund |
24.10.202520:50 | Kuwait Airways 6934 | Singapore (SIN) Bangkok (BKK) | Delayed | Claim Refund |
24.10.202517:25 | Kuwait Airways 6227 | Rome (FCO) Bologna (BLQ) | Delayed | Claim Refund |
09.10.202515:45 | Kuwait Airways 6334 | Addis Ababa (ADD) Entebbe (EBB) | Delayed | Claim Refund |
09.10.202512:05 | Kuwait Airways 6333 | Entebbe (EBB) Addis Ababa (ADD) | Delayed | Claim Refund |
09.10.202509:10 | Kuwait Airways 6332 | Addis Ababa (ADD) Entebbe (EBB) | Delayed | Claim Refund |
09.10.202502:15 | Kuwait Airways 6813 | Abu Dhabi (AUH) Casablanca (CMN) | Delayed | Claim Refund |
08.10.202523:35 | Kuwait Airways 303 | Kuwait City (KWI) Mumbai (BOM) | Delayed | Claim Refund |
08.10.202518:55 | Kuwait Airways 301 | Kuwait City (KWI) Mumbai (BOM) | Delayed | Claim Refund |
08.10.202517:20 | Kuwait Airways 6231 | Rome (FCO) Trieste (TRS) | Delayed | Claim Refund |
08.10.202517:20 | Kuwait Airways 6236 | Rome (FCO) Turin (TRN) | Delayed | Claim Refund |
08.10.202511:05 | Kuwait Airways 6638 | Salalah (SLL) Muscat (MCT) | Delayed | Claim Refund |
08.10.202510:45 | Kuwait Airways 6302 | Addis Ababa (ADD) Nairobi (NBO) | Delayed | Claim Refund |
06.10.202518:00 | Kuwait Airways 541 | Kuwait City (KWI) Cairo (CAI) | Delayed | Claim Refund |
06.10.202511:05 | Kuwait Airways 6638 | Salalah (SLL) Muscat (MCT) | Delayed | Claim Refund |
06.10.202505:35 | Kuwait Airways 206 | Islamabad (ISB) Kuwait City (KWI) | Delayed | Claim Refund |
06.10.202503:55 | Kuwait Airways 544 | Cairo (CAI) Kuwait City (KWI) | Delayed | Claim Refund |
05.10.202523:10 | Kuwait Airways 411 | Kuwait City (KWI) Bangkok (BKK) | Delayed | Claim Refund |
05.10.202522:55 | Kuwait Airways 285 | Kuwait City (KWI) Dhaka (DAC) | Delayed | Claim Refund |
05.10.202517:35 | Kuwait Airways 6244 | Rome (FCO) Bari (BRI) | Delayed | Claim Refund |
05.10.202516:40 | Kuwait Airways 6219 | Rome (FCO) Zurich (ZRH) | Delayed | Claim Refund |
04.10.202517:20 | Kuwait Airways 6236 | Rome (FCO) Turin (TRN) | Delayed | Claim Refund |
04.10.202510:00 | Kuwait Airways 511 | Kuwait City (KWI) Mashad (MHD) | Delayed | Claim Refund |
04.10.202509:20 | Kuwait Airways 6322 | Addis Ababa (ADD) Mombasa (MBA) | Delayed | Claim Refund |
03.10.202523:30 | Kuwait Airways 6121 | Jeddah (JED) Addis Ababa (ADD) | Cancelled | Claim Refund |
03.10.202517:20 | Kuwait Airways 6236 | Rome (FCO) Turin (TRN) | Delayed | Claim Refund |
03.10.202516:40 | Kuwait Airways 6219 | Rome (FCO) Zurich (ZRH) | Delayed | Claim Refund |
03.10.202509:10 | Kuwait Airways 6332 | Addis Ababa (ADD) Entebbe (EBB) | Delayed | Claim Refund |
02.10.202516:30 | Kuwait Airways 6189 | New York (IAD) Rome (FCO) | Cancelled | Claim Refund |
02.10.202509:05 | Kuwait Airways 6812 | Casablanca (CMN) Abu Dhabi (AUH) | Delayed | Claim Refund |
01.10.202502:55 | Kuwait Airways 6621 | Kuwait City (KWI) Addis Ababa (ADD) | Delayed | Claim Refund |
30.09.202509:50 | Kuwait Airways 6876 | Johannesburg (JNB) Abu Dhabi (AUH) | Delayed | Claim Refund |
30.09.202508:45 | Kuwait Airways 6809 | Addis Ababa (ADD) Johannesburg (JNB) | Delayed | Claim Refund |
28.09.202510:40 | Kuwait Airways 6909 | Addis Ababa (ADD) Bamako (BKO) | Delayed | Claim Refund |
26.09.202522:20 | Kuwait Airways 6650 | Salalah (SLL) Muscat (MCT) | Delayed | Claim Refund |
26.09.202515:35 | Kuwait Airways 6207 | Rome (FCO) Athens (ATH) | Delayed | Claim Refund |
26.09.202512:05 | Kuwait Airways 6193 | Palermo (PMO) Rome (FCO) | Delayed | Claim Refund |
26.09.202512:00 | Kuwait Airways 6195 | Athens (ATH) Rome (FCO) | Delayed | Claim Refund |
26.09.202511:40 | Kuwait Airways 6126 | Tunis (TUN) Jeddah (JED) | Delayed | Claim Refund |
26.09.202511:20 | Kuwait Airways 6202 | Bari (BRI) Rome (FCO) | Delayed | Claim Refund |
26.09.202511:20 | Kuwait Airways 6204 | Nice (NCE) Rome (FCO) | Delayed | Claim Refund |
26.09.202511:15 | Kuwait Airways 6179 | Brindisi (BDS) Rome (FCO) | Delayed | Claim Refund |
26.09.202510:05 | Kuwait Airways 6260 | Palermo (PMO) Rome (FCO) | Delayed | Claim Refund |
26.09.202508:45 | Kuwait Airways 6825 | Abu Dhabi (AUH) Male (MLE) | Delayed | Claim Refund |
26.09.202508:30 | Kuwait Airways 6174 | London (LCY) Rome (FCO) | Delayed | Claim Refund |
26.09.202507:50 | Kuwait Airways 6198 | Catania (CTA) Rome (FCO) | Delayed | Claim Refund |
26.09.202507:20 | Kuwait Airways 6192 | Palermo (PMO) Rome (FCO) | Delayed | Claim Refund |
26.09.202506:30 | Kuwait Airways 6228 | Bologna (BLQ) Rome (FCO) | Delayed | Claim Refund |
26.09.202502:50 | Kuwait Airways 302 | Mumbai (BOM) Kuwait City (KWI) | Delayed | Claim Refund |
25.09.202522:20 | Kuwait Airways 6001 | Kuwait City (KWI) Colombo (CMB) | Delayed | Claim Refund |
25.09.202521:20 | Kuwait Airways 6114 | Riyadh (RUH) Kuwait City (KWI) | Delayed | Claim Refund |
25.09.202518:50 | Kuwait Airways 6136 | New York (IAD) Jeddah (JED) | Delayed | Claim Refund |
25.09.202518:05 | Kuwait Airways 108 | London (LHR) Kuwait City (KWI) | Delayed | Claim Refund |
25.09.202518:00 | Kuwait Airways 128 | Amsterdam (AMS) Kuwait City (KWI) | Delayed | Claim Refund |
25.09.202514:15 | Kuwait Airways 174 | Munich (MUC) Kuwait City (KWI) | Delayed | Claim Refund |
