KLM Flight Delay and Cancellation Compensation

Yurii Moskalenko
07.08.2024
Updated 05.05.2025

Dealing with flight disruptions can be quite upsetting. However, the bright side is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can come in handy if your flight gets messed up.

Understanding your rights can make managing travel problems less stressful. While it won’t speed up your journey, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

If your flight has problems in the EU, you’ll get help. EU laws ensure airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Refreshments and snacks
  • A hotel room if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Don’t forget to ask airline workers about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.

KLM Flight Delay Compensation

Travel setbacks from KLM can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.

The amount you receive depends on how far you’re flying. A brief trip won’t get you as much money as a long one, even if they’re both delayed for the same duration.

Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

KLM Flight Cancellation Compensation

The European Union has regulations to protect you if your flight gets cancelled. Here’s what you need to know:

If your flight gets cancelled within two weeks of your planned travel date, you could be eligible for compensation as much as €600. But keep in mind – the airline can avoid paying if they can get you on another flight that doesn’t mess up your plans too much.

The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept another flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.

How much money you might get is based on two things:

  1. How far you’re flying
  2. The time difference between the scheduled and actual arrival

As a result, even if you arrive later than planned, you could still be eligible for compensation.

Refer to the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from KLM

It’s crucial to be aware of how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:

  • Complete this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will strive to get you your compensation. You only pay us if we win your case.

Remember that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you are entitled to compensation.

Which KLM Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are far-reaching. They cover any flight taking off from a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also cover airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s good to understand these regulations – they exist to help you if issues arise with your flight. They guarantee you’re not abandoned when your travel plans don’t work out.

When You Are Not Entitled to Compensation

KLM isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like severe weather conditions or unforeseen issues.

For example, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, KLM is not liable. These are called “extraordinary circumstances” that the airline has no control over.

When these situations occur, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

29.05.202522:15

KLM

3765

Xiamen (XMN)

Changsha (CSX)

delayed

Claim Refund

29.05.202519:35

KLM

3396

Seoul (ICN)

Busan (PUS)

delayed

Claim Refund

29.05.202519:10

KLM

9160

Seoul (ICN)

Sydney (SYD)

delayed

Claim Refund

29.05.202518:25

KLM

4249

Seoul (ICN)

Busan (PUS)

delayed

Claim Refund

29.05.202517:45

KLM

6481

Seattle (SEA)

San Francisco (SFO)

delayed

Claim Refund

29.05.202517:00

KLM

1369

Amsterdam (AMS)

Budapest (BUD)

delayed

Claim Refund

29.05.202516:30

KLM

2056

Tel Aviv Yafo (TLV)

Paris (CDG)

delayed

Claim Refund

29.05.202515:35

KLM

6208

Seattle (SEA)

Ontario (ONT)

delayed

Claim Refund

29.05.202515:30

KLM

5992

Spokane (GEG)

Seattle (SEA)

delayed

Claim Refund

29.05.202514:35

KLM

8724

Lanzhou (LHW)

Shanghai (PVG)

delayed

Claim Refund

29.05.202514:25

KLM

4172

Nairobi (NBO)

Entebbe (EBB)

delayed

Claim Refund

29.05.202514:10

KLM

5061

Seattle (SEA)

Los Angeles (SMF)

delayed

Claim Refund

29.05.202514:10

KLM

6499

San Jose (SJC)

Seattle (SEA)

delayed

Claim Refund

29.05.202513:55

KLM

4301

Shenyang (SHE)

Yichun (LDS)

delayed

Claim Refund

29.05.202513:50

KLM

5943

Boise (BOI)

Seattle (SEA)

delayed

Claim Refund

29.05.202513:45

KLM

5028

Seattle (SEA)

Portland (PDX)

delayed

Claim Refund

29.05.202512:29

KLM

6573

Vancouver (YVR)

Seattle (SEA)

delayed

Claim Refund

29.05.202511:30

KLM

1365

Amsterdam (AMS)

Budapest (BUD)

delayed

Claim Refund

29.05.202511:30

KLM

1325

Amsterdam (AMS)

Krakow (KRK)

delayed

Claim Refund

29.05.202510:30

KLM

4590

Johannesburg (JNB)

Bulawayo (BUQ)

delayed

Claim Refund

29.05.202510:25

KLM

2084

Paris (CDG)

Seattle (SEA)

delayed

Claim Refund

29.05.202510:20

KLM

6033

Amsterdam (AMS)

Seattle (SEA)

cancelled

Claim Refund

29.05.202509:38

KLM

6558

New York (JFK)

Buffalo (BUF)

delayed

Claim Refund

29.05.202509:35

KLM

9582

Calgary (YYC)

Brandon (YBR)

delayed

Claim Refund

29.05.202509:30

KLM

2172

Paris (CDG)

Tokyo (HND)

delayed

Claim Refund

29.05.202509:15

KLM

1323

Amsterdam (AMS)

Krakow (KRK)

delayed

Claim Refund

29.05.202509:10

KLM

5273

Portland (PDX)

Seattle (SEA)

delayed

Claim Refund

29.05.202509:10

KLM

6571

Vancouver (YVR)

Seattle (SEA)

delayed

Claim Refund

29.05.202509:05

KLM

6581

Spokane (GEG)

Seattle (SEA)

delayed

Claim Refund

29.05.202508:46

KLM

5715

Boise (BOI)

Seattle (SEA)

delayed

Claim Refund

29.05.202508:10

KLM

6621

Atlanta (ATL)

Chicago (ECP)

delayed

Claim Refund

29.05.202507:35

KLM

4164

Nairobi (NBO)

Entebbe (EBB)

delayed

Claim Refund

29.05.202507:30

KLM

6515

Santa Ana (SNA)

Seattle (SEA)

delayed

Claim Refund

29.05.202501:35

KLM

4188

Nairobi (NBO)

Entebbe (EBB)

cancelled

Claim Refund

28.05.202523:15

KLM

2277

(DSS)

Paris (CDG)

cancelled

Claim Refund

28.05.202523:05

KLM

2910

Copenhagen (CPH)

Aalborg (AAL)

delayed

Claim Refund

28.05.202522:00

KLM

2298

Paris (CDG)

Tokyo (HND)

delayed

Claim Refund

28.05.202521:40

KLM

7274

Seattle (SEA)

Medford (MFR)

delayed

Claim Refund

28.05.202519:01

KLM

7407

Tallahassee (TLH)

Atlanta (ATL)

delayed

Claim Refund

28.05.202519:00

KLM

Groningen (GRQ)

Groningen (GRQ)

delayed

Claim Refund

28.05.202518:45

KLM

5988

Denver (DEN)

Seattle (SEA)

delayed

Claim Refund

28.05.202518:40

KLM

5574

Seattle (SEA)

Boise (BOI)

delayed

Claim Refund

28.05.202518:20

KLM

9155

Philipsburg (SXM)

Nevis (NEV)

cancelled

Claim Refund

28.05.202517:38

KLM

6242

Seattle (SEA)

Vancouver (YVR)

delayed

Claim Refund

28.05.202517:25

KLM

1368

Budapest (BUD)

Amsterdam (AMS)

delayed

Claim Refund

28.05.202517:00

KLM

2278

Paris (CDG)

(DSS)

delayed

Claim Refund

28.05.202517:00

KLM

2782

Bergen (BGO)

Oslo (KSU)

delayed

Claim Refund

28.05.202516:00

KLM

6122

Paris (CDG)

Seattle (SEA)

delayed

Claim Refund

28.05.202515:50

KLM

9384

Sao Paulo (GRU)

Ilheus (IOS)

delayed

Claim Refund

28.05.202514:40

KLM

6038

Amsterdam (AMS)

Seattle (SEA)

delayed

Claim Refund

28.05.202514:35

KLM

8800

Shanghai (XIY)

Karamay (KRY)

delayed

Claim Refund

28.05.202514:20

KLM

427

Amsterdam (AMS)

Dubai (DXB)

delayed

Claim Refund

28.05.202513:45

KLM

5682

San Francisco (SFO)

Seattle (SEA)

delayed

Claim Refund

28.05.202513:45

KLM

7881

Phoenix (PHX)

Seattle (SEA)

delayed

Claim Refund

28.05.202513:05

KLM

9032

Mexico City (MEX)

Chetumal (CTM)

delayed

Claim Refund

28.05.202511:50

KLM

1294

Billund (BLL)

Amsterdam (AMS)

delayed

Claim Refund

28.05.202510:40

KLM

5811

Anchorage (ANC)

Seattle (SEA)

delayed

Claim Refund

28.05.202510:30

KLM

4590

Johannesburg (JNB)

Bulawayo (BUQ)

delayed

Claim Refund

28.05.202509:30

KLM

2172

Paris (CDG)

Tokyo (HND)

delayed

Claim Refund

28.05.202508:00

KLM

3156

Dubai (DXB)

Manama (BAH)

delayed

Claim Refund

28.05.202505:30

KLM

3562

Tunis (TUN)

Paris (CDG)

delayed

Claim Refund

27.05.202523:13

KLM

3056

Panama City (PTY)

Santo Domingo (SDQ)

delayed

Claim Refund

27.05.202522:59

KLM

6868

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202522:55

KLM

8556

Copenhagen (CPH)

Klaipeda (PLQ)

delayed

Claim Refund

27.05.202522:50

KLM

5866

New York (JFK)

Buffalo (BUF)

delayed

Claim Refund

27.05.202522:42

KLM

5686

Atlanta (ATL)

Tulsa (TUL)

delayed

Claim Refund

27.05.202521:45

KLM

9247

San Juan (UAQ)

(EZE)

delayed

Claim Refund

27.05.202521:20

KLM

5622

Atlanta (ATL)

Des Moines (DSM)

delayed

Claim Refund

27.05.202520:50

KLM

7024

Salt Lake City (SLC)

Tucson (TUS)

delayed

Claim Refund

27.05.202520:45

KLM

5090

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202520:40

KLM

7026

Salt Lake City (SLC)

Twin Falls (TWF)

delayed

Claim Refund

27.05.202520:33

KLM

6496

Atlanta (ATL)

Tucson (TUS)

delayed

Claim Refund

27.05.202519:55

KLM

6406

Atlanta (ATL)

Burlington (BTV)

delayed

Claim Refund

27.05.202519:45

KLM

5096

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202519:40

KLM

1370

Budapest (BUD)

Amsterdam (AMS)

delayed

Claim Refund

27.05.202518:59

KLM

6822

Los Angeles (LAX)

Tucson (TUS)

delayed

Claim Refund

27.05.202518:45

KLM

5988

Denver (DEN)

Seattle (SEA)

delayed

Claim Refund

27.05.202518:13

KLM

6756

Tulsa (TUL)

Salt Lake City (SLC)

delayed

Claim Refund

27.05.202517:59

KLM

5330

Atlanta (ATL)

Chicago (ECP)

delayed

Claim Refund

27.05.202517:50

KLM

6840

Seattle (SEA)

Salt Lake City (SLC)

delayed

Claim Refund

27.05.202517:50

KLM

8420

Stockholm (ARN)

Kalmar (KLR)

delayed

Claim Refund

27.05.202517:00

KLM

1369

Amsterdam (AMS)

Budapest (BUD)

delayed

Claim Refund

27.05.202517:00

KLM

5684

Atlanta (ATL)

Tulsa (TUL)

delayed

Claim Refund

27.05.202516:30

KLM

5088

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202516:00

KLM

6122

Paris (CDG)

Seattle (SEA)

delayed

Claim Refund

27.05.202515:20

KLM

1327

Amsterdam (AMS)

Krakow (KRK)

delayed

Claim Refund

27.05.202514:35

KLM

4575

Skukuza (SZK)

Johannesburg (JNB)

delayed

Claim Refund

27.05.202514:35

KLM

1367

Amsterdam (AMS)

Budapest (BUD)

delayed

Claim Refund

27.05.202514:30

KLM

4559

Hoedspruit (HDS)

Johannesburg (JNB)

delayed

Claim Refund

27.05.202514:18

KLM

6820

Los Angeles (LAX)

Tucson (TUS)

delayed

Claim Refund

27.05.202514:00

KLM

4557

Hoedspruit (HDS)

Cape Town (CPT)

delayed

Claim Refund

27.05.202513:45

KLM

5682

San Francisco (SFO)

Seattle (SEA)

delayed

Claim Refund

27.05.202513:00

KLM

4358

(PKX)

Shenzhen (SZX)

delayed

Claim Refund

27.05.202512:05

KLM

6609

Buffalo (BUF)

Atlanta (ATL)

delayed

Claim Refund

27.05.202511:50

KLM

6273

Medford (MFR)

Seattle (SEA)

delayed

Claim Refund

27.05.202511:50

KLM

3593

Tunis (TUN)

Paris (CDG)

delayed

Claim Refund

27.05.202510:55

KLM

3210

Rome (LIN)

Bari (BRI)

delayed

Claim Refund

27.05.202510:35

KLM

4566

Johannesburg (JNB)

Richards Bay (RCB)

delayed

Claim Refund

27.05.202510:30

KLM

4590

Johannesburg (JNB)

Bulawayo (BUQ)

delayed

Claim Refund

27.05.202510:25

KLM

2084

Paris (CDG)

Seattle (SEA)

delayed

Claim Refund
Yurii Moskalenko
2296 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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