KLM Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Dealing with flight disruptions can be quite upsetting. However, the bright side is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can come in handy if your flight gets messed up.

Understanding your rights can make managing travel problems less stressful. While it won’t speed up your journey, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

If your flight has problems in the EU, you’ll get help. EU laws ensure airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Refreshments and snacks
  • A hotel room if you’re stranded overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Don’t forget to ask airline workers about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.

KLM Flight Delay Compensation

Travel setbacks from KLM can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.

The amount you receive depends on how far you’re flying. A brief trip won’t get you as much money as a long one, even if they’re both delayed for the same duration.

Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

KLM Flight Cancellation Compensation

The European Union has regulations to protect you if your flight gets cancelled. Here’s what you need to know:

If your flight gets cancelled within two weeks of your planned travel date, you could be eligible for compensation as much as €600. But keep in mind – the airline can avoid paying if they can get you on another flight that doesn’t mess up your plans too much.

The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you accept another flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.

How much money you might get is based on two things:

  1. How far you’re flying
  2. The time difference between the scheduled and actual arrival

As a result, even if you arrive later than planned, you could still be eligible for compensation.

Refer to the following table to understand better:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from KLM

It’s crucial to be aware of how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:

  • Complete this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will strive to get you your compensation. You only pay us if we win your case.

Remember that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you are entitled to compensation.

Which KLM Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are far-reaching. They cover any flight taking off from a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These laws also cover airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s good to understand these regulations – they exist to help you if issues arise with your flight. They guarantee you’re not abandoned when your travel plans don’t work out.

When You Are Not Entitled to Compensation

KLM isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like severe weather conditions or unforeseen issues.

For example, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, KLM is not liable. These are called “extraordinary circumstances” that the airline has no control over.

When these situations occur, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

31.03.202510:30

KLM

4590

Johannesburg (JNB)

Bulawayo (BUQ)

delayed

Refunds

31.03.202508:50

KLM

2005

Tokyo (HND)

Paris (CDG)

delayed

Refunds

31.03.202505:00

KLM

3658

New Delhi (DEL)

Indore (IDR)

delayed

Refunds

30.03.202523:55

KLM

4153

Nairobi (NBO)

Addis Ababa (ADD)

cancelled

Refunds

30.03.202522:05

KLM

8554

Oslo (OSL)

Oslo (KSU)

delayed

Refunds

30.03.202522:00

KLM

2298

Paris (CDG)

Tokyo (HND)

delayed

Refunds

30.03.202519:55

KLM

2784

Bergen (BGO)

Oslo (KSU)

delayed

Refunds

30.03.202518:58

KLM

5006

Westchester County (HPN)

Atlanta (ATL)

cancelled

Refunds

30.03.202518:53

KLM

6672

Minneapolis (MSP)

Seattle (SEA)

delayed

Refunds

30.03.202518:52

KLM

6678

Minneapolis (MSP)

Los Angeles (SMF)

delayed

Refunds

30.03.202518:50

KLM

3775

Xiamen (XMN)

Harbin (HRB)

delayed

Refunds

30.03.202518:35

KLM

9541

Copenhagen (CPH)

Sorv?gur (FAE)

delayed

Refunds

30.03.202518:34

KLM

5790

Milwaukee (MKE)

Detroit (DTW)

delayed

Refunds

30.03.202518:25

KLM

6232

San Jose (SJC)

Seattle (SEA)

delayed

Refunds

30.03.202518:10

KLM

6053

Seattle (SEA)

Amsterdam (AMS)

delayed

Refunds

30.03.202517:59

KLM

7194

Seattle (SEA)

Phoenix (PHX)

delayed

Refunds

30.03.202517:58

KLM

7295

Newark (EWR)

Atlanta (ATL)

delayed

Refunds

30.03.202517:50

KLM

6774

Los Angeles (LAX)

Las Vegas (LAS)

delayed

Refunds

30.03.202517:45

KLM

3820

Edinburgh (EDI)

Orkney Island (KOI)

delayed

Refunds

30.03.202517:35

KLM

5704

Las Vegas (LAS)

Los Angeles (LAX)

delayed

Refunds

30.03.202517:35

KLM

4089

Kuala Lumpur (KUL)

Ho Chi Minh City (SGN)

delayed

Refunds

30.03.202517:25

KLM

3738

Bangkok (BKK)

Phnom Penh (SAI)

delayed

Refunds

30.03.202517:24

KLM

5087

Westchester County (HPN)

Detroit (DTW)

cancelled

Refunds

30.03.202517:23

KLM

6798

Los Angeles (LAX)

Los Angeles (SMF)

delayed

Refunds

30.03.202517:23

KLM

6798

Los Angeles (LAX)

Los Angeles (SMF)

delayed

Refunds

30.03.202517:20

KLM

2887

Aalborg (AAL)

Copenhagen (CPH)

delayed

Refunds

30.03.202517:00

KLM

2782

Bergen (BGO)

Oslo (KSU)

delayed

Refunds

30.03.202516:59

KLM

7192

Atlanta (ATL)

Los Angeles (SMF)

delayed

Refunds

30.03.202516:59

KLM

5580

Milwaukee (MKE)

Detroit (DTW)

delayed

Refunds

30.03.202516:40

KLM

9533

Oslo (OSL)

Sorv?gur (FAE)

delayed

Refunds

30.03.202516:29

KLM

5008

Westchester County (HPN)

Atlanta (ATL)

cancelled

Refunds

30.03.202516:20

KLM

3819

Orkney Island (KOI)

Aberdeen (ABZ)

delayed

Refunds

30.03.202516:10

KLM

4026

Ambon (AMQ)

Jakarta (CGK)

delayed

Refunds

30.03.202516:05

KLM

917

Amsterdam (AMS)

Aberdeen (ABZ)

delayed

Refunds

30.03.202516:00

KLM

3324

Madrid (MAD)

Arrecife (ACE)

delayed

Refunds

30.03.202515:39

KLM

5183

Milwaukee (MKE)

Atlanta (ATL)

delayed

Refunds

30.03.202515:35

KLM

6304

Salt Lake City (SLC)

Los Angeles (SMF)

delayed

Refunds

30.03.202515:30

KLM

7695

Vancouver (YVR)

Seattle (SEA)

delayed

Refunds

30.03.202515:25

KLM

6712

Salt Lake City (SLC)

Burbank (BUR)

delayed

Refunds

30.03.202515:20

KLM

589

Amsterdam (AMS)

Accra (ACC)

delayed

Refunds

30.03.202515:10

KLM

7472

Minneapolis (MSP)

Los Angeles (LAX)

delayed

Refunds

30.03.202515:00

KLM

5055

Westchester County (HPN)

Atlanta (ATL)

cancelled

Refunds

30.03.202514:35

KLM

4575

Skukuza (SZK)

Johannesburg (JNB)

delayed

Refunds

30.03.202514:34

KLM

7569

Harlingen (HRL)

Minneapolis (MSP)

cancelled

Refunds

30.03.202514:30

KLM

3473

Napoli (NAP)

Rome (LIN)

cancelled

Refunds

30.03.202513:55

KLM

8662

Copenhagen (CPH)

Kiruna (KRN)

delayed

Refunds

30.03.202513:25

KLM

7669

San Diego (SAN)

Seattle (SEA)

delayed

Refunds

30.03.202513:11

KLM

7079

San Jose (SJC)

Los Angeles (LAX)

delayed

Refunds

30.03.202512:45

KLM

5936

Minneapolis (MSP)

Los Angeles (LAX)

delayed

Refunds

30.03.202512:35

KLM

2155

Napoli (NAP)

Paris (CDG)

delayed

Refunds

30.03.202512:31

KLM

7417

Aspen (ASE)

Los Angeles (LAX)

delayed

Refunds

30.03.202512:05

KLM

1933

Amsterdam (AMS)

Geneva (GVA)

delayed

Refunds

30.03.202511:55

KLM

1167

Amsterdam (AMS)

Bergen (BGO)

delayed

Refunds

30.03.202511:50

KLM

1431

Amsterdam (AMS)

Lyon (LYS)

delayed

Refunds

30.03.202511:50

KLM

1200

Oslo (OSL)

Amsterdam (AMS)

delayed

Refunds

30.03.202511:50

KLM

915

Amsterdam (AMS)

Aberdeen (ABZ)

delayed

Refunds

30.03.202511:40

KLM

2701

Amsterdam (AMS)

Bucharest (OTP)

delayed

Refunds

30.03.202511:20

KLM

3081

Amsterdam (AMS)

Zagreb (ZAG)

delayed

Refunds

30.03.202511:20

KLM

6397

Redmond (RDM)

Seattle (SEA)

delayed

Refunds

30.03.202511:20

KLM

1652

Florence (FLR)

Amsterdam (AMS)

delayed

Refunds

30.03.202511:15

KLM

896

Shanghai (PVG)

Amsterdam (AMS)

delayed

Refunds

30.03.202510:55

KLM

1219

Amsterdam (AMS)

Stockholm (ARN)

delayed

Refunds

30.03.202510:55

KLM

4588

Johannesburg (JNB)

Harare (HRE)

delayed

Refunds

30.03.202510:45

KLM

655

Amsterdam (AMS)

Minneapolis (MSP)

delayed

Refunds

30.03.202510:35

KLM

6027

Amsterdam (AMS)

Salt Lake City (SLC)

delayed

Refunds

30.03.202510:35

KLM

591

Amsterdam (AMS)

Johannesburg (JNB)

delayed

Refunds

30.03.202510:30

KLM

1710

Luxembourg (LUX)

Amsterdam (AMS)

delayed

Refunds

30.03.202510:30

KLM

4590

Johannesburg (JNB)

Bulawayo (BUQ)

delayed

Refunds

30.03.202510:25

KLM

615

Amsterdam (AMS)

Portland (PDX)

delayed

Refunds

30.03.202510:15

KLM

3077

Amsterdam (AMS)

Sofia (SOF)

delayed

Refunds

30.03.202510:15

KLM

1406

Paris (CDG)

Amsterdam (AMS)

delayed

Refunds

30.03.202510:10

KLM

1762

Bremen (BRE)

Amsterdam (AMS)

cancelled

Refunds

30.03.202510:10

KLM

2845

Amsterdam (AMS)

Vilnius (VNO)

delayed

Refunds

30.03.202510:00

KLM

777

Amsterdam (AMS)

Philipsburg (SXM)

delayed

Refunds

30.03.202510:00

KLM

Amsterdam (AMS)

London (PIK)

delayed

Refunds

30.03.202510:00

KLM

1031

Amsterdam (AMS)

Manchester (MAN)

delayed

Refunds

30.03.202510:00

KLM

3091

Amsterdam (AMS)

Riga (RIX)

delayed

Refunds

30.03.202509:55

KLM

755

Amsterdam (AMS)

Quito (UIO)

delayed

Refunds

30.03.202509:55

KLM

2843

Amsterdam (AMS)

Tallinn (TLL)

delayed

Refunds

30.03.202509:55

KLM

1313

Amsterdam (AMS)

Warsaw (WAW)

delayed

Refunds

30.03.202509:55

KLM

1840

N?rnberg (NUE)

Amsterdam (AMS)

cancelled

Refunds

30.03.202509:55

KLM

743

Amsterdam (AMS)

Lima (LIM)

delayed

Refunds

30.03.202509:55

KLM

661

Amsterdam (AMS)

Chicago (IAH)

delayed

Refunds

30.03.202509:50

KLM

1088

Cardiff (CWL)

Amsterdam (AMS)

cancelled

Refunds

30.03.202509:50

KLM

972

Humberside (HUY)

Amsterdam (AMS)

cancelled

Refunds

30.03.202509:50

KLM

601

Amsterdam (AMS)

Los Angeles (LAX)

delayed

Refunds

30.03.202509:50

KLM

1185

Amsterdam (AMS)

Kristiansand (KRS)

delayed

Refunds

30.03.202509:50

KLM

1231

Amsterdam (AMS)

Gothenburg (GOT)

delayed

Refunds

30.03.202509:45

KLM

1419

Amsterdam (AMS)

Nantes (NTE)

delayed

Refunds

30.03.202509:45

KLM

2885

Aalborg (AAL)

Copenhagen (CPH)

delayed

Refunds

30.03.202509:45

KLM

1269

Amsterdam (AMS)

Copenhagen (CPH)

delayed

Refunds

30.03.202509:45

KLM

1828

Stuttgart (STR)

Amsterdam (AMS)

cancelled

Refunds

30.03.202509:40

KLM

6065

Amsterdam (AMS)

Minneapolis (MSP)

delayed

Refunds

30.03.202509:40

KLM

4059

Jakarta (CGK)

Ambon (AMQ)

delayed

Refunds

30.03.202509:35

KLM

1043

Amsterdam (AMS)

Birmingham (BHX)

delayed

Refunds

30.03.202509:30

KLM

2172

Paris (CDG)

Tokyo (HND)

delayed

Refunds

30.03.202509:30

KLM

1498

Barcelona (BCN)

Amsterdam (AMS)

cancelled

Refunds

30.03.202509:25

KLM

1151

Amsterdam (AMS)

Trondheim (TRD)

delayed

Refunds

30.03.202509:25

KLM

1441

Amsterdam (AMS)

Bordeaux (BOD)

delayed

Refunds

30.03.202509:20

KLM

1902

Vienna (VIE)

Amsterdam (AMS)

delayed

Refunds

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