Dealing with flight disruptions can be quite upsetting. However, the bright side is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can come in handy if your flight gets messed up.
Understanding your rights can make managing travel problems less stressful. While it won’t speed up your journey, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the EU, you’ll get help. EU laws ensure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to ask airline workers about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
KLM Flight Delay Compensation
Travel setbacks from KLM can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What counts is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on how far you’re flying. A brief trip won’t get you as much money as a long one, even if they’re both delayed for the same duration.
Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
KLM Flight Cancellation Compensation
The European Union has regulations to protect you if your flight gets cancelled. Here’s what you need to know:
If your flight gets cancelled within two weeks of your planned travel date, you could be eligible for compensation as much as €600. But keep in mind – the airline can avoid paying if they can get you on another flight that doesn’t mess up your plans too much.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept another flight from the airline, you can still receive compensation. The most important thing is your arrival time at your destination.
How much money you might get is based on two things:
- How far you’re flying
- The time difference between the scheduled and actual arrival
As a result, even if you arrive later than planned, you could still be eligible for compensation.
Refer to the following table to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from KLM
It’s crucial to be aware of how to request the compensation you deserve under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will strive to get you your compensation. You only pay us if we win your case.
Remember that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you are entitled to compensation.
Which KLM Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover any flight taking off from a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s good to understand these regulations – they exist to help you if issues arise with your flight. They guarantee you’re not abandoned when your travel plans don’t work out.
When You Are Not Entitled to Compensation
KLM isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline is powerless against, like severe weather conditions or unforeseen issues.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, KLM is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
08.05.202518:35 | KLM 9541 | Copenhagen (CPH) Sorv?gur (FAE) | delayed | Refunds |
08.05.202518:35 | KLM 3716 | Lampang (LPT) Bangkok (BKK) | delayed | Refunds |
08.05.202516:25 | KLM 3980 | Bangkok (BKK) Lampang (LPT) | delayed | Refunds |
08.05.202515:30 | KLM 5028 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
08.05.202515:25 | KLM 6650 | Minneapolis (MSP) Omaha (OMA) | delayed | Refunds |
08.05.202515:25 | KLM 7358 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
08.05.202515:21 | KLM 6878 | Minneapolis (MSP) Atlanta (ATL) | delayed | Refunds |
08.05.202515:20 | KLM 6463 | Minneapolis (MSP) Louisville (SDF) | delayed | Refunds |
08.05.202515:15 | KLM 6690 | Minneapolis (MSP) Winnipeg (YWG) | delayed | Refunds |
08.05.202514:37 | KLM 6741 | Minneapolis (MSP) Windsor Locks (BDL) | delayed | Refunds |
08.05.202514:25 | KLM 6704 | Seattle (SEA) Medford (MFR) | delayed | Refunds |
08.05.202514:00 | KLM | Amsterdam (AMS) Aarhus (AAR) | delayed | Refunds |
08.05.202514:00 | KLM 4557 | Hoedspruit (HDS) Cape Town (CPT) | delayed | Refunds |
08.05.202513:49 | KLM 6926 | Minneapolis (MSP) Newark (EWR) | delayed | Refunds |
08.05.202513:45 | KLM 6699 | Minneapolis (MSP) Norfolk (ORF) | delayed | Refunds |
08.05.202512:51 | KLM 7344 | Minneapolis (MSP) Jacksonville (JAX) | delayed | Refunds |
08.05.202511:50 | KLM 1324 | Krakow (KRK) Amsterdam (AMS) | delayed | Refunds |
08.05.202511:45 | KLM 8622 | Stockholm (ARN) Kiruna (KRN) | delayed | Refunds |
08.05.202511:30 | KLM 6467 | Minneapolis (MSP) Kalispell (FCA) | delayed | Refunds |
08.05.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
08.05.202510:25 | KLM 2084 | Paris (CDG) Seattle (SEA) | delayed | Refunds |
08.05.202510:20 | KLM 1284 | Aalborg (AAL) Amsterdam (AMS) | cancelled | Refunds |
08.05.202509:40 | KLM 4059 | Jakarta (CGK) Ambon (AMQ) | delayed | Refunds |
08.05.202509:10 | KLM 5273 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
08.05.202508:35 | KLM 1283 | Amsterdam (AMS) Aalborg (AAL) | cancelled | Refunds |
08.05.202506:15 | KLM 5231 | Lewiston (LWS) Seattle (SEA) | delayed | Refunds |
07.05.202522:49 | KLM 5644 | Atlanta (ATL) Mobile (MOB) | delayed | Refunds |
07.05.202522:45 | KLM 9661 | Honolulu (HNL) Vancouver (YVR) | delayed | Refunds |
07.05.202522:00 | KLM 2298 | Paris (CDG) Tokyo (HND) | delayed | Refunds |
07.05.202519:50 | KLM 6236 | Seattle (SEA) Los Angeles (SMF) | delayed | Refunds |
07.05.202518:45 | KLM 5547 | Denver (DEN) Seattle (SEA) | delayed | Refunds |
07.05.202518:40 | KLM 5574 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
07.05.202517:50 | KLM 4571 | Richards Bay (RCB) Johannesburg (JNB) | delayed | Refunds |
07.05.202517:40 | KLM 6105 | Tampa (TPA) Amsterdam (AMS) | delayed | Refunds |
07.05.202517:34 | KLM 5698 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
07.05.202517:25 | KLM 3738 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
07.05.202517:25 | KLM 6022 | London (LHR) Seattle (SEA) | delayed | Refunds |
07.05.202516:20 | KLM 7795 | Memphis (MEM) Atlanta (ATL) | delayed | Refunds |
07.05.202516:00 | KLM 6122 | Paris (CDG) Seattle (SEA) | delayed | Refunds |
07.05.202515:35 | KLM 2787 | Molde (MOL) Bergen (BGO) | cancelled | Refunds |
07.05.202515:25 | KLM 6214 | Seattle (SEA) Pasco (PSC) | delayed | Refunds |
07.05.202514:40 | KLM 6038 | Amsterdam (AMS) Seattle (SEA) | delayed | Refunds |
07.05.202514:35 | KLM 8800 | Shanghai (XIY) Karamay (KRY) | delayed | Refunds |
07.05.202513:55 | KLM 7669 | San Diego (SAN) Seattle (SEA) | delayed | Refunds |
07.05.202513:55 | KLM 8637 | Kiruna (KRN) Stockholm (ARN) | delayed | Refunds |
07.05.202511:45 | KLM 8622 | Stockholm (ARN) Kiruna (KRN) | delayed | Refunds |
07.05.202511:35 | KLM 3983 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
07.05.202511:25 | KLM 6935 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
07.05.202510:55 | KLM | London (SEN) Den Helder (DHR) | delayed | Refunds |
07.05.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
07.05.202510:23 | KLM 6879 | Memphis (MEM) Detroit (DTW) | delayed | Refunds |
07.05.202509:40 | KLM 4059 | Jakarta (CGK) Ambon (AMQ) | delayed | Refunds |
07.05.202509:40 | KLM 7127 | Salt Lake City (SLC) Jackson (JAC) | delayed | Refunds |
07.05.202509:30 | KLM 2172 | Paris (CDG) Tokyo (HND) | delayed | Refunds |
07.05.202509:25 | KLM 7009 | Salt Lake City (SLC) Kalispell (FCA) | delayed | Refunds |
07.05.202509:00 | KLM 2783 | Molde (MOL) Bergen (BGO) | cancelled | Refunds |
07.05.202507:25 | KLM 4198 | Nairobi (NBO) Lusaka (LUN) | delayed | Refunds |
07.05.202502:55 | KLM 4157 | Antananarivo (TNR) Nairobi (NBO) | delayed | Refunds |
06.05.202521:45 | KLM 9247 | San Juan (UAQ) (AEP) | delayed | Refunds |
06.05.202521:35 | KLM 7264 | Seattle (SEA) Eugene (EUG) | delayed | Refunds |
06.05.202520:45 | KLM 9599 | Kelowna (YLW) Vancouver (YVR) | delayed | Refunds |
06.05.202519:50 | KLM 6230 | Seattle (SEA) San Jose (SJC) | delayed | Refunds |
06.05.202519:45 | KLM 5998 | Vancouver (YVR) Seattle (SEA) | delayed | Refunds |
06.05.202519:10 | KLM 9160 | Seoul (ICN) Sydney (SYD) | delayed | Refunds |
06.05.202519:05 | KLM 9662 | Vancouver (YVR) Kelowna (YLW) | delayed | Refunds |
06.05.202518:25 | KLM 4249 | Seoul (ICN) Busan (PUS) | delayed | Refunds |
06.05.202518:10 | KLM 6005 | New York (JFK) Nice (NCE) | delayed | Refunds |
06.05.202518:05 | KLM 5574 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
06.05.202517:53 | KLM 9067 | Matamoros (MAM) Mexico City (MEX) | delayed | Refunds |
06.05.202517:50 | KLM 4817 | New York (IAD) London (LHR) | cancelled | Refunds |
06.05.202517:40 | KLM 7282 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
06.05.202517:25 | KLM 3738 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
06.05.202516:25 | KLM 3980 | Bangkok (BKK) Lampang (LPT) | delayed | Refunds |
06.05.202515:10 | KLM 9599 | Kelowna (YLW) Vancouver (YVR) | delayed | Refunds |
06.05.202514:40 | KLM 9040 | Mexico City (MEX) Matamoros (MAM) | delayed | Refunds |
06.05.202514:30 | KLM 4559 | Hoedspruit (HDS) Johannesburg (JNB) | delayed | Refunds |
06.05.202513:55 | KLM 5026 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
06.05.202513:55 | KLM 5470 | Las Vegas (LAS) Seattle (SEA) | delayed | Refunds |
06.05.202511:45 | KLM 8622 | Stockholm (ARN) Kiruna (KRN) | delayed | Refunds |
06.05.202511:35 | KLM 3983 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Refunds |
06.05.202510:35 | KLM 4566 | Johannesburg (JNB) Richards Bay (RCB) | delayed | Refunds |
06.05.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Refunds |
06.05.202510:25 | KLM 2084 | Paris (CDG) Seattle (SEA) | delayed | Refunds |
06.05.202510:20 | KLM 6033 | Amsterdam (AMS) Seattle (SEA) | delayed | Refunds |
06.05.202510:00 | KLM | Amsterdam (AMS) Aarhus (AAR) | delayed | Refunds |
06.05.202509:40 | KLM 4059 | Jakarta (CGK) Ambon (AMQ) | delayed | Refunds |
06.05.202509:30 | KLM 2172 | Paris (CDG) Tokyo (HND) | delayed | Refunds |
06.05.202502:15 | KLM 878 | Mumbai (BOM) Amsterdam (AMS) | cancelled | Refunds |
05.05.202522:35 | KLM 3535 | Denpasar (DPS) Sydney (SYD) | delayed | Refunds |
05.05.202521:50 | KLM 3415 | Rome (FCO) Bari (BRI) | delayed | Refunds |
05.05.202521:50 | KLM 2727 | Bucharest (OTP) Suceava (SCV) | delayed | Refunds |
05.05.202521:40 | KLM 3778 | Xiamen (XMN) Tianjin (TSN) | delayed | Refunds |
05.05.202521:30 | KLM 1707 | Amsterdam (AMS) Brussels (BRU) | delayed | Refunds |
05.05.202520:35 | KLM 836 | Denpasar (DPS) Singapore (SIN) | delayed | Refunds |
05.05.202520:35 | KLM 1331 | Amsterdam (AMS) Krakow (KRK) | delayed | Refunds |
05.05.202520:00 | KLM 3537 | Perth (PER) Denpasar (DPS) | delayed | Refunds |
05.05.202519:59 | KLM 7286 | Seattle (SEA) Vancouver (YVR) | delayed | Refunds |
05.05.202519:50 | KLM 5976 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
05.05.202519:45 | KLM 5998 | Vancouver (YVR) Seattle (SEA) | delayed | Refunds |
05.05.202519:40 | KLM 9547 | Billund (BLL) Sorv?gur (FAE) | delayed | Refunds |