Coping with flight problems can be really frustrating. However, the positive thing is that the European Union has laws to help travelers when things get messed up. If you’re taking a plane in the EU, it’s a good idea to be aware of these regulations. They can come in handy if your flight is disrupted.
Being aware of your options can make dealing with travel issues a lot simpler. While it won’t speed up your journey, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the European Union, you’ll get help. EU laws guarantee airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to ask airline staff about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
ITA Airways Flight Delay Compensation
Flight delays from ITA Airways can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could get up to €600 per person. What is important is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed equally.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
ITA Airways Flight Cancellation Compensation
Europe has regulations to protect you in case of flight cancellation. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your scheduled departure, you might get compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they can get you on another flight that aligns closely with your original schedule.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you can still receive compensation. What matters most is when you reach your final destination.
How much money you might get depends on a couple of points:
- The distance of your flight
- The delay in your arrival
So, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Look at the table below to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from ITA Airways
It’s important to know how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
Don’t forget that it is your right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you are entitled to compensation.
Which ITA Airways Flights are Covered by EU261?
The EU’s air passenger protection laws have a wide-ranging scope. They apply to every flight leaving a European Union member state airport and every flight landing at a European Union member state airport when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, from, or within Europe, you probably have these rights. It’s important to understand these laws – they exist to assist you if issues arise with your flight. They make sure you’re not stranded when your travel plans go awry.
When You Are Not Entitled to Compensation
ITA Airways isn’t necessarily responsible when flights are delayed or cancelled. Occasionally, things happen that the airline can’t control, like really bad weather or unforeseen issues.
For example, if there’s a sudden storm, an airport emergency, or an air traffic control strike, ITA Airways cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
30.03.202515:15 | ITA Airways 621 | Los Angeles (LAX) Rome (FCO) | delayed | Refunds |
30.03.202514:30 | ITA Airways 1296 | Napoli (NAP) Rome (LIN) | cancelled | Refunds |
29.03.202514:20 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
28.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
28.03.202515:00 | ITA Airways 854 | Rome (FCO) (DSS) | delayed | Refunds |
27.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
26.03.202518:10 | ITA Airways 325 | Paris (CDG) Rome (FCO) | delayed | Refunds |
25.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
25.03.202506:25 | ITA Airways 1154 | Reggio Calabria (REG) Rome (FCO) | cancelled | Refunds |
25.03.202506:25 | ITA Airways 1312 | Bologna (BLQ) Rome (FCO) | delayed | Refunds |
24.03.202520:50 | ITA Airways 631 | Miami (MIA) Rome (FCO) | delayed | Refunds |
24.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
21.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
20.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
19.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
18.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
17.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
16.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
14.03.202508:20 | ITA Airways 58 | Rome (FCO) Madrid (MAD) | delayed | Refunds |
13.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
12.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
10.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
09.03.202520:50 | ITA Airways 631 | Miami (MIA) Rome (FCO) | delayed | Refunds |
09.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
07.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
03.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |
03.03.202513:20 | ITA Airways 793 | Tokyo (HND) Rome (FCO) | delayed | Refunds |
02.03.202515:05 | ITA Airways 792 | Rome (FCO) Tokyo (HND) | delayed | Refunds |