Dealing with flight problems can be quite upsetting. However, the bright side is that the European Union has regulations to support travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s wise to know about these regulations. They can be useful if your flight gets messed up.
Being aware of your options can make managing travel complications less stressful. While it won’t make your flight go any faster, it can make you more relaxed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s help available in the case of a flight disruption. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to ask airline staff about these things if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Iberia Express Flight Delay Compensation
Travel setbacks from Iberia Express can be really annoying. However there’s some good news: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A short flight won’t be compensated as highly as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Iberia Express Flight Cancellation Compensation
Europe has regulations to protect you if your flight is cancelled. Here’s what you need to know:
In the event of a flight cancellation less than two weeks before you’re supposed to leave, you may be entitled to compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board another flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
The amount you could receive depends on a couple of points:
- The distance of your flight
- How late you arrive
So, even if the alternative flight is delayed, you may still receive some compensation.
Look at the table below to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Iberia Express
It’s important to understand how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational reasons or mechanical problems, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you have a right to compensation.
Which Iberia Express Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover all flights departing from a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline to, from, or within Europe, you probably have these rights. It’s good to be aware of these regulations – they’re there to support you if something goes wrong with your flight. They ensure you’re not abandoned when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Iberia Express isn’t always at fault when flights are delayed or cancelled. Occasionally, events occur that the airline can’t control, like extreme weather or unforeseen issues.
For instance, if there’s an abrupt major weather event, an emergency at the airport, or a strike by air traffic controllers, Iberia Express cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
17.03.202520:05 | Iberia Express | Madrid (MAD) Las Palmas (LPA) | delayed | Refunds |
14.03.202515:45 | Iberia Express | Madrid (MAD) Sevilla (SVQ) | delayed | Refunds |
14.03.202515:35 | Iberia Express | Madrid (MAD) Canary (TFN) | delayed | Refunds |
14.03.202515:35 | Iberia Express | Madrid (MAD) Palma Mallorca (PMI) | delayed | Refunds |
14.03.202513:35 | Iberia Express | Madrid (MAD) Canary (TFN) | delayed | Refunds |
14.03.202513:25 | Iberia Express 1756 | Sevilla (SVQ) Madrid (MAD) | delayed | Refunds |
14.03.202512:25 | Iberia Express 1663 | Madrid (MAD) Palma Mallorca (PMI) | delayed | Refunds |
14.03.202511:55 | Iberia Express | Madrid (MAD) Santa Cruz De La Palma (SPC) | delayed | Refunds |
14.03.202511:45 | Iberia Express | Madrid (MAD) Marrakech (RAK) | delayed | Refunds |
14.03.202511:35 | Iberia Express 1695 | Madrid (MAD) Ibiza (IBZ) | delayed | Refunds |
14.03.202511:35 | Iberia Express 1755 | Madrid (MAD) Sevilla (SVQ) | delayed | Refunds |
14.03.202511:05 | Iberia Express 1892 | Manchester (MAN) Madrid (MAD) | delayed | Refunds |
14.03.202511:05 | Iberia Express 1892 | Manchester (MAN) Madrid (MAD) | delayed | Refunds |
14.03.202509:50 | Iberia Express | Madrid (MAD) Las Palmas (LPA) | delayed | Refunds |
14.03.202509:10 | Iberia Express 1752 | Sevilla (SVQ) Madrid (MAD) | delayed | Refunds |
14.03.202508:50 | Iberia Express | Madrid (MAD) Manchester (MAN) | delayed | Refunds |
14.03.202508:50 | Iberia Express 1891 | Madrid (MAD) Manchester (MAN) | delayed | Refunds |
14.03.202506:50 | Iberia Express 1590 | Canary (TFN) Madrid (MAD) | delayed | Refunds |