Handling flight issues can be quite upsetting. However, the good news is that the European Union has laws to support travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s a good idea to be aware of these regulations. They can help you out if your flight goes off course.
Knowing what you’re entitled to can make dealing with travel complications a lot simpler. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the EU, you’ll get aid. EU laws make sure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Remember to ask airline staff about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
Helvetic Airways Flight Delay Compensation
Delays with flights from Helvetic Airways can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could get up to €600 per person. What counts is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A short flight won’t get you as much money as a long one, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Helvetic Airways Flight Cancellation Compensation
The EU has regulations to assist you in case of flight cancellation. Here’s what you need to know:
In the event of a flight cancellation less than two weeks before your planned travel date, you may be entitled to compensation as much as €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The carrier can bypass compensation if they provide an alternative flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.
How much money you might get depends on two things:
- The length of your flight
- The delay in your arrival
Therefore, even if you arrive later than planned, you may still receive some compensation.
Look at the table below to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Helvetic Airways
It’s crucial to know how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to secure your compensation. You only pay us if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed because of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you qualify for compensation.
Which Helvetic Airways Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They apply to any flight taking off from a European Union member state airport and to all flights arriving at an airport within an EU country if the flight is operated by an EU airline.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Switzerland, Iceland, and Norway. This means if you’re flying with any airline to, from, or within Europe, you likely have these rights. It’s important to understand these laws – they exist to help you if issues arise with your flight. They guarantee you’re not stranded when your travel plans go awry.
When You Are Not Entitled to Compensation
Helvetic Airways isn’t always responsible when flights are delayed or cancelled. Sometimes, things happen that the airline has no control over, like extreme weather or unforeseen issues.
For example, if there’s unexpected severe weather, an emergency at the airport, or an air traffic control strike, Helvetic Airways cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these things happen, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
30.03.202514:40 | Helvetic Airways 581 | Marseille (MRS) Zurich (ZRH) | delayed | Refunds |
30.03.202509:50 | Helvetic Airways 725 | Amsterdam (AMS) Zurich (ZRH) | delayed | Refunds |
30.03.202507:20 | Helvetic Airways 724 | Zurich (ZRH) Amsterdam (AMS) | delayed | Refunds |
28.03.202513:30 | Helvetic Airways 980 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
22.03.202513:05 | Helvetic Airways 1628 | Zurich (ZRH) Rome (MXP) | delayed | Refunds |
22.03.202512:25 | Helvetic Airways 2173 | Alicante (ALC) Zurich (ZRH) | delayed | Refunds |
22.03.202509:15 | Helvetic Airways 2172 | Zurich (ZRH) Alicante (ALC) | delayed | Refunds |
21.03.202513:05 | Helvetic Airways 1674 | Zurich (ZRH) Florence (FLR) | delayed | Refunds |
21.03.202512:55 | Helvetic Airways 1662 | Zurich (ZRH) Venice (VCE) | delayed | Refunds |
21.03.202512:30 | Helvetic Airways 580 | Zurich (ZRH) Marseille (MRS) | delayed | Refunds |
21.03.202512:25 | Helvetic Airways 2276 | Zurich (ZRH) Ljubljana (LJU) | delayed | Refunds |
21.03.202507:35 | Helvetic Airways 1660 | Zurich (ZRH) Venice (VCE) | delayed | Refunds |
21.03.202507:35 | Helvetic Airways 562 | Zurich (ZRH) Nice (NCE) | delayed | Refunds |
21.03.202507:30 | Helvetic Airways 1710 | Zurich (ZRH) Napoli (NAP) | delayed | Refunds |
08.03.202514:05 | Helvetic Airways 1073 | Frankfurt (FRA) Zurich (ZRH) | delayed | Refunds |
03.03.202510:05 | Helvetic Airways 2145 | Manises (VLC) Zurich (ZRH) | delayed | Refunds |
03.03.202509:55 | Helvetic Airways 815 | Hanover (HAJ) Zurich (ZRH) | delayed | Refunds |
03.03.202509:40 | Helvetic Airways 1727 | Rome (FCO) Zurich (ZRH) | delayed | Refunds |
03.03.202509:05 | Helvetic Airways 1069 | Frankfurt (FRA) Zurich (ZRH) | delayed | Refunds |
03.03.202508:45 | Helvetic Airways 1512 | Zurich (ZRH) Graz (GRZ) | delayed | Refunds |
03.03.202508:35 | Helvetic Airways 976 | Zurich (ZRH) Berlin (BER) | delayed | Refunds |
03.03.202507:35 | Helvetic Airways 562 | Zurich (ZRH) Nice (NCE) | delayed | Refunds |
03.03.202507:25 | Helvetic Airways 850 | Zurich (ZRH) Bremen (BRE) | delayed | Refunds |
03.03.202507:25 | Helvetic Airways 1484 | Zurich (ZRH) Prague (PRG) | delayed | Refunds |
03.03.202507:20 | Helvetic Airways 1726 | Zurich (ZRH) Rome (FCO) | delayed | Refunds |
26.02.202510:05 | Helvetic Airways 2027 | Madrid (MAD) Zurich (ZRH) | delayed | Refunds |
26.02.202509:50 | Helvetic Airways 725 | Amsterdam (AMS) Zurich (ZRH) | delayed | Refunds |
26.02.202509:45 | Helvetic Airways 1343 | Warsaw (WAW) Zurich (ZRH) | delayed | Refunds |
26.02.202509:45 | Helvetic Airways 1017 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Refunds |
26.02.202509:05 | Helvetic Airways 1069 | Frankfurt (FRA) Zurich (ZRH) | delayed | Refunds |