Freebird Airlines Compensation for Flight Delays and Cancellations

Passengers of Freebird Airlines who have experienced a flight delay or cancellation have a legal right to compensation. Under EU 261/2004, airlines must compensate passengers in case of a significant disruption. Here, we’ll examine your rights and the steps you should follow to obtain the compensation you have a right to from the airline.

Freebird Airlines Flight Delay or Cancellation Compensation

Before claiming the Freebird Airlines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.

Freebird Airlines Compensation for Flight Delay

In line with UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s crucial to note that this flight delay compensation is based on the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you arrive at your final destination.

Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by various criteria, such as the duration of the delay and the route length of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Remember you might not receive compensation for every flight delay. Freebird Airlines isn’t required to provide compensation when extraordinary circumstances beyond their control occur. This includes severe weather conditions, problems at the airport, or air traffic controller strikes. In such situations, you will generally not be compensated as it is not the airline’s fault.

Freebird Airlines Compensation for Flight Cancellation

EU Regulation 261/2004 states that airlines are required to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, based on the flight distance. Nevertheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Even when accepting an alternative flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The compensation amount is determined according to two factors: the flight distance and the duration of the delay, in line with the table below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Freebird Airlines is not obliged to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.

Are Freebird Airlines Flights Covered By EU 261/2004?

EU Regulation 261 covers all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.

Nevertheless, Freebird Airlines is not a European airline. Consequently, they aren’t required to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Freebird Airlines

If your travel plans have been affected by a flight delay or cancellation with Freebird Airlines, it’s crucial to be aware that you might be entitled to compensation under EU regulations. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
• Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only incur a fee if we win your case.

These steps will assist you in filing your claim quickly and increase your chances of receiving the compensation you’re entitled to. There may be plenty of time after your flight to submit a claim, but it’s best to do it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Freebird Airlines goes the extra mile to help passengers during travel interruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions occur, Freebird Airlines is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:

• Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Freebird Airlines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Freebird Airlines arranges hotel room accommodation. This also includes transportation between the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airline staff at the airport for instant assistance.

Rebooking and Refunds

When Freebird Airlines cancels a flight, passengers can choose to receive a full refund or rebook on a different flight. This flexibility is essential for minimizing travel disruptions and assisting passengers to manage unforeseen circumstances effectively.

• Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your journey, Freebird Airlines will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Freebird Airlines will arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.

It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking involves connecting flights, Freebird Airlines shall help in rebooking your entire journey, not just the cancelled segment.

Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations