Flynas Compensation for Flight Delays and Cancellations

Passengers of Flynas who have experienced a flight cancellation or delay are legally entitled to compensation. According to EU 261, an airline is obliged to compensate passengers in case of a significant disruption. Here, we’ll examine your rights and the steps you should follow to obtain the compensation you deserve from the airline.

Flynas Flight Delay or Cancellation Compensation

Before claiming the Flynas compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.

Flynas Compensation for Flight Delay

According to UK and EU regulations, passengers may be entitled to up to €600 in compensation per person if their flight arrives late. It’s crucial to note that this flight delay compensation is calculated using the flight’s landing time, not the departure time, so the key to your claim is the actual time you arrive at your destination airport.

Here’s an overview of how much compensation you can get if your flight is delayed. The amount of compensation depends on several factors, including the duration of the delay and the distance of your flight:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Be aware you might not be compensated for every flight delay. Flynas isn’t required to pay compensation when extraordinary circumstances outside their control arise. This covers bad weather, problems at the airport, or a strike by air traffic controllers. In these cases, you will usually not be given compensation as it is not the airline’s fault.

Flynas Compensation for Flight Cancellation

European Union Regulation 261/2004 states that airlines must inform passengers of cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you could qualify for flight cancellation compensation ranging from €250 to €600 per passenger, depending on the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it could potentially avoid compensation for the cancelled flight if the following conditions are met:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Even when accepting another flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two factors: the flight distance and the duration of the delay, in line with the table provided below:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Flynas is not obliged to compensate you if they provide an alternative flight that departs and arrives close to the same time as your original flight. Additionally, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline staff goes on strike.

Are Flynas Flights Covered By EU 261/2004?

European Union Regulation 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

Nevertheless, Flynas is not a European airline. Consequently, they don’t have to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.

Itinerary	Covered by EU 261
Flights departing from EU airports	✔️ Yes
Flights arriving at EU airports	❌ No

How to Claim Compensation from Flynas

If your travel plans have been affected by a flight delay or cancellation with Flynas, it’s important to be aware that you might be entitled to compensation under EU laws. This is why it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

• Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
• Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will make every effort to get you your compensation. You are only charged if we win your case.

These steps will help you file your claim quickly and increase your chances of obtaining the compensation you’re entitled to. You may have plenty of time after your flight to submit a claim, but it’s best to do it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Flynas goes the extra mile to help passengers during travel disruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions occur, Flynas is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:

• Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
• Communication: Flynas offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
• Accommodation: If the delay extends for the night or requires an additional stay, Flynas provides hotel accommodation. This covers transportation to and from the airport and the hotel.
• Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airport staff at the airport for instant assistance.

Rebooking and Refunds

When Flynas cancels a flight, passengers have the option to receive a full refund or rebook on another flight. This option is essential for minimizing travel disruptions and assisting passengers to manage unforeseen circumstances effectively.

• Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
• Rebooking: if you choose to continue your journey, Flynas will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Flynas will arrange accommodation and transfers as necessary. Additionally, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Furthermore, if your booking involves connecting flights, Flynas shall help in rebooking your entire journey, not only the cancelled segment.

Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations