Passengers of Flyadeal who have faced a delayed or cancelled flight are legally entitled to compensation. Under EU Regulation 261/2004, an airline is obliged to compensate passengers if there’s a significant disruption. Here, we’ll examine your rights and the actions you need to take to get the compensation you are entitled to from the airline.
Flyadeal Flight Delay or Cancellation Compensation
Before claiming the Flyadeal compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.
Flyadeal Compensation for Flight Delay
According to UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s important to note that this flight delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim is the actual time you arrive at your destination airport.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by various criteria, including the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Be aware you may not be compensated for every flight delay. Flyadeal isn’t required to pay compensation when extraordinary circumstances they cannot control occur. This covers bad weather, problems at the airport, or a strike by air traffic controllers. In these instances, you will generally not be compensated as it is not the airline’s fault.
Flyadeal Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines have to notify passengers of flight cancellations at least 14 days before the scheduled flight. If the airline fails to notify you in time, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, depending on the distance of the flight. Nonetheless, if the airline provides you with an alternate flight, it could potentially avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting an alternative flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The compensation amount is determined according to two factors: the flight distance and the length of the delay, according to the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flyadeal is not obliged to compensate you if they offer an alternative flight that departs and arrives near the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.
Are Flyadeal Flights Covered By EU 261/2004?
EU Regulation 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from European Union member states as well as Iceland, Norway, and Switzerland.
However, Flyadeal is not a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This is true even for their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Flyadeal
If your travel plans have been affected by a flight delay or cancellation with Flyadeal, it’s crucial to understand that you might be entitled to compensation under EU laws. That’s why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws thoroughly and will strive to get you your compensation. You only pay us if we win your case.
These steps will assist you in filing your claim quickly and increase your chances of receiving the compensation you’re owed. You may have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Flyadeal goes the additional mile to help passengers during travel interruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions happen, Flyadeal is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Flyadeal offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Flyadeal arranges hotel accommodation. This includes transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for instant assistance.
Rebooking and Refunds
When Flyadeal cancels a flight, passengers can choose to get a full refund or rebook on a different flight. This flexibility is crucial for minimizing travel disruptions and helping passengers to handle unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Flyadeal will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Flyadeal shall arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Furthermore, if your booking includes connecting flights, Flyadeal will assist in rebooking your entire journey, not just the cancelled segment.
Whether choosing a refund or arranging a new flight, the procedures are designed to make this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
08.07.202516:25 | Flyadeal 444 | Jazan (GIZ) Dammam (DMM) | Delayed | Claim Refund |
08.07.202515:35 | Flyadeal 464 | Madinah (MED) Dammam (DMM) | Delayed | Claim Refund |
07.07.202520:00 | Flyadeal 43 | Riyadh (RUH) Jazan (GIZ) | Delayed | Claim Refund |
07.07.202519:45 | Flyadeal 143 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
06.07.202517:50 | Flyadeal 452 | Taif (TIF) Dammam (DMM) | Delayed | Claim Refund |
06.07.202515:35 | Flyadeal 464 | Madinah (MED) Dammam (DMM) | Delayed | Claim Refund |
06.07.202511:05 | Flyadeal 912 | Cairo (CAI) Dammam (DMM) | Delayed | Claim Refund |
06.07.202510:10 | Flyadeal 307 | Jeddah (JED) Dammam (DMM) | Delayed | Claim Refund |
06.07.202508:00 | Flyadeal 830 | Karachi (KHI) Jeddah (JED) | Delayed | Claim Refund |
05.07.202521:00 | Flyadeal 7010 | Madinah (MED) Hat Yai (HDY) | Delayed | Claim Refund |
05.07.202516:40 | Flyadeal 21 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
05.07.202513:50 | Flyadeal 586 | Baku (GYD) Riyadh (RUH) | Delayed | Claim Refund |
05.07.202512:25 | Flyadeal 498 | Nejran (EAM) Dammam (DMM) | Delayed | Claim Refund |
05.07.202511:05 | Flyadeal 912 | Cairo (CAI) Dammam (DMM) | Delayed | Claim Refund |
05.07.202509:35 | Flyadeal 497 | Dammam (DMM) Nejran (EAM) | Delayed | Claim Refund |
04.07.202522:45 | Flyadeal 514 | Dubai (DXB) Riyadh (RUH) | Delayed | Claim Refund |
04.07.202520:50 | Flyadeal 574 | Istanbul (IST) Riyadh (RUH) | Delayed | Claim Refund |
04.07.202520:40 | Flyadeal 510 | Dubai (DXB) Riyadh (RUH) | Delayed | Claim Refund |
04.07.202520:00 | Flyadeal 43 | Riyadh (RUH) Jazan (GIZ) | Delayed | Claim Refund |
04.07.202517:55 | Flyadeal 137 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
04.07.202517:40 | Flyadeal 20 | Abha (AHB) Riyadh (RUH) | Delayed | Claim Refund |
04.07.202517:40 | Flyadeal 130 | Jeddah (JED) Riyadh (RUH) | Delayed | Claim Refund |
04.07.202517:20 | Flyadeal 126 | Jeddah (JED) Riyadh (RUH) | Delayed | Claim Refund |
04.07.202516:30 | Flyadeal 236 | Madinah (MED) Riyadh (RUH) | Delayed | Claim Refund |
04.07.202515:20 | Flyadeal 19 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
04.07.202515:10 | Flyadeal 493 | Dammam (DMM) Tabuk (TUU) | Delayed | Claim Refund |
04.07.202514:50 | Flyadeal 125 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
03.07.202520:10 | Flyadeal 248 | Arar (RAE) Riyadh (RUH) | Delayed | Claim Refund |
03.07.202520:00 | Flyadeal 43 | Riyadh (RUH) Jazan (GIZ) | Delayed | Claim Refund |
03.07.202519:45 | Flyadeal 143 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
03.07.202517:55 | Flyadeal 137 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
03.07.202517:40 | Flyadeal 20 | Abha (AHB) Riyadh (RUH) | Delayed | Claim Refund |
03.07.202516:40 | Flyadeal 21 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
03.07.202515:20 | Flyadeal 19 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
03.07.202508:50 | Flyadeal 505 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
02.07.202520:40 | Flyadeal 510 | Dubai (DXB) Riyadh (RUH) | Delayed | Claim Refund |
02.07.202518:50 | Flyadeal 513 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
02.07.202517:30 | Flyadeal 511 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
02.07.202516:55 | Flyadeal 509 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
02.07.202513:30 | Flyadeal 121 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
02.07.202512:50 | Flyadeal 506 | Dubai (DXB) Riyadh (RUH) | Delayed | Claim Refund |
02.07.202512:25 | Flyadeal 116 | Jeddah (JED) Riyadh (RUH) | Delayed | Claim Refund |
02.07.202512:20 | Flyadeal 226 | Madinah (MED) Riyadh (RUH) | Delayed | Claim Refund |
02.07.202512:15 | Flyadeal 75 | Riyadh (RUH) Nejran (EAM) | Delayed | Claim Refund |
02.07.202511:40 | Flyadeal 16 | Abha (AHB) Riyadh (RUH) | Delayed | Claim Refund |
02.07.202510:45 | Flyadeal 462 | Madinah (MED) Dammam (DMM) | Delayed | Claim Refund |
02.07.202510:15 | Flyadeal 225 | Riyadh (RUH) Madinah (MED) | Delayed | Claim Refund |
02.07.202510:00 | Flyadeal 115 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
02.07.202509:20 | Flyadeal 15 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
02.07.202509:10 | Flyadeal 224 | Madinah (MED) Riyadh (RUH) | Delayed | Claim Refund |
02.07.202506:55 | Flyadeal 585 | Riyadh (RUH) Baku (GYD) | Delayed | Claim Refund |
02.07.202505:55 | Flyadeal 577 | Riyadh (RUH) Trabzon (TZX) | Delayed | Claim Refund |
02.07.202500:15 | Flyadeal 152 | Jeddah (JED) Riyadh (RUH) | Cancelled | Claim Refund |
30.06.202523:25 | Flyadeal 519 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
30.06.202520:50 | Flyadeal 574 | Istanbul (IST) Riyadh (RUH) | Delayed | Claim Refund |
30.06.202520:25 | Flyadeal 147 | Riyadh (RUH) Jeddah (JED) | Delayed | Claim Refund |
30.06.202520:00 | Flyadeal 43 | Riyadh (RUH) Jazan (GIZ) | Delayed | Claim Refund |
30.06.202519:05 | Flyadeal 22 | Abha (AHB) Riyadh (RUH) | Delayed | Claim Refund |
30.06.202516:40 | Flyadeal 21 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
30.06.202516:25 | Flyadeal 444 | Jazan (GIZ) Dammam (DMM) | Delayed | Claim Refund |
30.06.202515:40 | Flyadeal 608 | Cairo (CAI) Riyadh (RUH) | Delayed | Claim Refund |
30.06.202515:20 | Flyadeal 19 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
30.06.202514:00 | Flyadeal 18 | Abha (AHB) Riyadh (RUH) | Delayed | Claim Refund |
30.06.202511:45 | Flyadeal 770 | Cairo (CAI) Madinah (MED) | Delayed | Claim Refund |
30.06.202510:45 | Flyadeal 462 | Madinah (MED) Dammam (DMM) | Delayed | Claim Refund |
30.06.202507:35 | Flyadeal 587 | Riyadh (RUH) Tbilisi (TBS) | Delayed | Claim Refund |
30.06.202505:55 | Flyadeal 577 | Riyadh (RUH) Trabzon (TZX) | Delayed | Claim Refund |
30.06.202500:55 | Flyadeal 158 | Jeddah (JED) Riyadh (RUH) | Delayed | Claim Refund |
29.06.202510:45 | Flyadeal 462 | Madinah (MED) Dammam (DMM) | Delayed | Claim Refund |
28.06.202522:45 | Flyadeal 27 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
28.06.202521:30 | Flyadeal 231 | Riyadh (RUH) Madinah (MED) | Delayed | Claim Refund |
28.06.202520:00 | Flyadeal 43 | Riyadh (RUH) Jazan (GIZ) | Delayed | Claim Refund |
28.06.202517:45 | Flyadeal 247 | Riyadh (RUH) Arar (RAE) | Delayed | Claim Refund |
28.06.202516:40 | Flyadeal 21 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
28.06.202515:20 | Flyadeal 19 | Riyadh (RUH) Abha (AHB) | Delayed | Claim Refund |
28.06.202510:20 | Flyadeal 578 | Trabzon (TZX) Riyadh (RUH) | Delayed | Claim Refund |
28.06.202508:30 | Flyadeal 104 | Jeddah (JED) Riyadh (RUH) | Delayed | Claim Refund |
28.06.202508:25 | Flyadeal 585 | Riyadh (RUH) Baku (GYD) | Delayed | Claim Refund |
28.06.202507:40 | Flyadeal 32 | Jazan (GIZ) Riyadh (RUH) | Delayed | Claim Refund |
28.06.202507:35 | Flyadeal 587 | Riyadh (RUH) Tbilisi (TBS) | Delayed | Claim Refund |
28.06.202507:30 | Flyadeal 102 | Jeddah (JED) Riyadh (RUH) | Delayed | Claim Refund |
28.06.202505:10 | Flyadeal 31 | Riyadh (RUH) Jazan (GIZ) | Delayed | Claim Refund |
27.06.202522:55 | Flyadeal 615 | Riyadh (RUH) Cairo (CAI) | Delayed | Claim Refund |
27.06.202520:50 | Flyadeal 574 | Istanbul (IST) Riyadh (RUH) | Delayed | Claim Refund |
27.06.202520:40 | Flyadeal 510 | Dubai (DXB) Riyadh (RUH) | Delayed | Claim Refund |
27.06.202520:15 | Flyadeal 184 | Dammam (DMM) Riyadh (RUH) | Delayed | Claim Refund |
27.06.202518:50 | Flyadeal 513 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
27.06.202517:30 | Flyadeal 511 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
27.06.202516:55 | Flyadeal 509 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
27.06.202507:35 | Flyadeal 587 | Riyadh (RUH) Tbilisi (TBS) | Delayed | Claim Refund |
27.06.202506:55 | Flyadeal 585 | Riyadh (RUH) Baku (GYD) | Delayed | Claim Refund |
27.06.202505:55 | Flyadeal 577 | Riyadh (RUH) Trabzon (TZX) | Delayed | Claim Refund |
26.06.202521:30 | Flyadeal 231 | Riyadh (RUH) Madinah (MED) | Delayed | Claim Refund |
26.06.202520:30 | Flyadeal 233 | Riyadh (RUH) Madinah (MED) | Delayed | Claim Refund |
26.06.202519:40 | Flyadeal 236 | Madinah (MED) Riyadh (RUH) | Cancelled | Claim Refund |
26.06.202518:15 | Flyadeal 480 | Yanbu (YNB) Dammam (DMM) | Delayed | Claim Refund |
25.06.202517:30 | Flyadeal 511 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
25.06.202516:55 | Flyadeal 509 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
24.06.202523:25 | Flyadeal 519 | Riyadh (RUH) Dubai (DXB) | Delayed | Claim Refund |
24.06.202520:40 | Flyadeal 510 | Dubai (DXB) Riyadh (RUH) | Delayed | Claim Refund |
