Coping with flight issues can be really frustrating. However, the positive thing is that the European Union has laws to assist travelers when things go wrong. If you’re traveling by air in the EU, it’s a good idea to know about these regulations. They can be useful if your flight gets messed up.
Being aware of your options can make handling travel problems a lot simpler. While it won’t get you to your destination quicker, it can help you feel less stressed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the European Union, you’ll get help. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Remember to inquire with airline representatives about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
Flybe Flight Delay Compensation
Travel setbacks from Flybe can be really annoying. However there’s a silver lining: if you’re stuck waiting for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could get up to €600 per person. What matters is when you arrive, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed for the same duration.
Curious about exactly how much you could get? Take a look at the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Flybe Flight Cancellation Compensation
Europe has laws to protect you in case of flight cancellation. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your planned travel date, you might get compensation as much as €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you’re still eligible for compensation. The most important thing is your arrival time at your destination.
The amount you could receive depends on two things:
- The length of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the new flight doesn’t get there on time, you might still get some compensation.
Check out the table below for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Flybe
It’s important to be aware of how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s how to do it:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to obtain your rightful compensation. You only pay us if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed because of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances like adverse weather conditions or air traffic control decisions, you are entitled to compensation.
Which Flybe Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They apply to every flight leaving an airport within an EU country and to all flights arriving at a European Union member state airport when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline within, to, or from Europe, you probably have these rights. It’s important to understand these regulations – they exist to help you if problems occur with your flight. They ensure you’re not left on your own when your travel plans go awry.
When You Are Not Entitled to Compensation
Flybe isn’t always at fault when flights are delayed or cancelled. Occasionally, things happen that the airline has no control over, like severe weather conditions or unexpected problems.
For example, if there’s an abrupt major weather event, an airport emergency, or an air traffic control strike, Flybe cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these situations occur, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues occur.