Eastern Airways Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Dealing with flight problems can be very annoying. However, the bright side is that the European Union has regulations to assist travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s a good idea to know about these regulations. They can come in handy if your flight is disrupted.

Knowing what you’re entitled to can make managing travel problems less stressful. While it won’t get you to your destination quicker, it can make you more relaxed when things go wrong.

Passenger Rights under EU Regulation 261/2004

When you’re flying in the EU, rest assured that there’s help available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.

When flights are delayed or cancelled, airlines must provide you:

  • Refreshments and snacks
  • A hotel room if you’re stuck overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re delayed for a long time or your flight is cancelled, you might also receive:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Don’t forget to ask airline representatives about these things if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.

Eastern Airways Flight Delay Compensation

Delays with flights from Eastern Airways can be very frustrating. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.

Regulations in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you leave. So keep an eye on your arrival time if you want to seek compensation.

Your compensation depends on your flight distance. A short flight won’t be compensated as highly as a longer flight, even if they’re both delayed the same amount of time.

Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:

Less than 3 hoursBetween 3-4 hoursFour hours +Distance
0€250€250All flights up to 1500 km
0€400€400All flights between 1500 km and 3500 km
0€400€400All intra-EU flights over 3500 km
0€300€600All non-EU flights over 3500 km

Eastern Airways Flight Cancellation Compensation

The European Union has regulations to assist you if your flight is cancelled. Here’s what you need to know:

In the event of a flight cancellation within two weeks of your scheduled departure, you might get compensation up to €600. But keep in mind – the airline can avoid paying if they can get you on another flight that aligns closely with your original schedule.

The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you choose to board another flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.

Your potential compensation is determined by a couple of points:

  1. How far you’re flying
  2. The time difference between the scheduled and actual arrival

So, even if the new flight doesn’t get there on time, you might still get some compensation.

Look at the following table to see more details:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you may not receive any compensation.

How to Claim Compensation from Eastern Airways

It’s important to be aware of how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:

  • Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will strive to secure your compensation. You only pay us if we win your case.

Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including adverse weather conditions or air traffic control decisions, you are entitled to compensation.

Which Eastern Airways Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving an airport within an EU country and every flight landing at an airport in an EU member state when an EU-based airline operates the flight.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s good to understand these regulations – they exist to support you if issues arise with your flight. They ensure you’re not abandoned when your trip arrangements go awry.

When You Are Not Entitled to Compensation

Eastern Airways is not always at fault when flights are delayed or cancelled. Sometimes, situations arise that the airline is powerless against, like severe weather conditions or unexpected problems.

For example, if there’s a sudden storm, an emergency at the airport, or an air traffic control strike, Eastern Airways isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.

When these things happen, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.

Claim your compensation now

Check your claim now, quickly and for free. We enforce your rights for you!