Handling flight problems can be very annoying. However, the positive thing is that the European Union has laws to help travelers when things get messed up. If you’re traveling by air in the EU, it’s wise to understand these protections. They can be useful if your flight gets messed up.
Being aware of your options can make handling travel issues much easier. While it won’t speed up your journey, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s assistance available in the case of a flight disruption. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to inquire with airline workers about these entitlements if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Eurowings Flight Delay Compensation
Travel setbacks from Eurowings can be very frustrating. However there’s some good news: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What counts is when you arrive, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
The amount you receive depends on how far you’re flying. A brief trip won’t yield as much as a long one, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Take a look at the table below to see what compensation you could receive:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Eurowings Flight Cancellation Compensation
The European Union has regulations to help you in case of flight cancellation. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your scheduled departure, you may be entitled to compensation of up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that aligns closely with your original schedule.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take a different flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.
How much money you might get depends on a couple of points:
- The length of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Check out the table below to understand better:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Eurowings
It’s important to be aware of the process of claiming the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws thoroughly and will strive to secure your compensation. You only pay us if we win your case.
Keep in mind that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational reasons or mechanical problems, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you have a right to compensation.
Which Eurowings Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover all flights departing from a European Union member state airport and to all flights arriving at a European Union member state airport when an EU-based airline operates the flight.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Switzerland, Iceland, and Norway. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s important to be aware of these laws – they exist to help you if something goes wrong with your flight. They make sure you’re not abandoned when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Eurowings is not always at fault when flights are delayed or cancelled. Sometimes, events occur that the airline is powerless against, like severe weather conditions or unforeseen issues.
For example, if there’s unexpected severe weather, an emergency at the airport, or air traffic controllers go on strike, Eurowings is not liable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these situations occur, you are unlikely to get any compensation. The airline isn’t viewed as doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
08.05.202518:05 | Eurowings 7464 | Hamburg (HAM) London (LHR) | delayed | Refunds |
08.05.202516:30 | Eurowings 7588 | Hamburg (HAM) Palma Mallorca (PMI) | delayed | Refunds |
08.05.202515:20 | Eurowings 7586 | Hamburg (HAM) Palma Mallorca (PMI) | delayed | Refunds |
08.05.202514:30 | Eurowings 7172 | Hamburg (HAM) Munich (MUC) | delayed | Refunds |
08.05.202506:20 | Eurowings 8996 | Berlin (BER) Erbil (EBL) | delayed | Refunds |
07.05.202506:00 | Eurowings 5704 | Hamburg (HAM) Pristina (PRN) | delayed | Refunds |
07.05.202505:35 | Eurowings 3011 | Tel Aviv Yafo (TLV) Prague (PRG) | delayed | Refunds |
06.05.202514:30 | Eurowings 2666 | Stuttgart (STR) Larnaca (LCA) | delayed | Refunds |
06.05.202513:50 | Eurowings 7977 | Erbil (EBL) Hamburg (HAM) | delayed | Refunds |
06.05.202512:45 | Eurowings 8005 | Stuttgart (STR) Berlin (BER) | delayed | Refunds |
05.05.202518:00 | Eurowings 8 | Cologne (CGN) Berlin (BER) | delayed | Refunds |
05.05.202517:55 | Eurowings 8584 | Berlin (BER) Palma Mallorca (PMI) | delayed | Refunds |
05.05.202517:05 | Eurowings 9047 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202517:00 | Eurowings 6904 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202516:25 | Eurowings 8670 | Berlin (BER) Kos (KGS) | delayed | Refunds |
05.05.202515:15 | Eurowings 8583 | Palma Mallorca (PMI) Berlin (BER) | delayed | Refunds |
05.05.202514:20 | Eurowings 2782 | Stuttgart (STR) Budapest (BUD) | delayed | Refunds |
05.05.202513:35 | Eurowings 6001 | Gothenburg (GOT) Berlin (BER) | delayed | Refunds |
05.05.202513:30 | Eurowings 9425 | Marseille (MRS) Dusseldorf (DUS) | delayed | Refunds |
05.05.202513:25 | Eurowings 8427 | Nice (NCE) Berlin (BER) | delayed | Refunds |
05.05.202513:05 | Eurowings 9959 | Split (SPU) Dusseldorf (DUS) | delayed | Refunds |
05.05.202513:00 | Eurowings 9672 | Dusseldorf (DUS) Heraklion (HER) | delayed | Refunds |
05.05.202513:00 | Eurowings 9801 | Rome (BGY) Dusseldorf (DUS) | delayed | Refunds |
05.05.202513:00 | Eurowings 9085 | Munich (MUC) Dusseldorf (DUS) | delayed | Refunds |
05.05.202512:50 | Eurowings 3068 | Dusseldorf (DUS) Athens (ATH) | delayed | Refunds |
05.05.202512:45 | Eurowings 9395 | Dublin (DUB) Dusseldorf (DUS) | delayed | Refunds |
05.05.202512:30 | Eurowings 9916 | Dusseldorf (DUS) Tirana (TIA) | delayed | Refunds |
05.05.202512:10 | Eurowings 9465 | London (LHR) Dusseldorf (DUS) | delayed | Refunds |
05.05.202511:25 | Eurowings 9671 | Heraklion (HER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202511:05 | Eurowings 9464 | Dusseldorf (DUS) London (LHR) | delayed | Refunds |
05.05.202510:45 | Eurowings 9883 | Rome (FCO) Dusseldorf (DUS) | delayed | Refunds |
05.05.202510:20 | Eurowings 9793 | Bucharest (OTP) Dusseldorf (DUS) | delayed | Refunds |
05.05.202510:15 | Eurowings 2734 | Stuttgart (STR) Krakow (KRK) | delayed | Refunds |
05.05.202510:05 | Eurowings 9535 | Malaga (AGP) Dusseldorf (DUS) | delayed | Refunds |
05.05.202509:55 | Eurowings 9421 | Nice (NCE) Dusseldorf (DUS) | delayed | Refunds |
05.05.202509:30 | Eurowings 789 | Budapest (BUD) Cologne (CGN) | delayed | Refunds |
05.05.202509:20 | Eurowings 9772 | Dusseldorf (DUS) Prague (PRG) | delayed | Refunds |
05.05.202509:10 | Eurowings 2781 | Budapest (BUD) Stuttgart (STR) | delayed | Refunds |
05.05.202508:50 | Eurowings 9413 | Lyon (LYS) Dusseldorf (DUS) | delayed | Refunds |
05.05.202508:45 | Eurowings 9083 | Munich (MUC) Dusseldorf (DUS) | delayed | Refunds |
05.05.202508:40 | Eurowings 9725 | Graz (GRZ) Dusseldorf (DUS) | delayed | Refunds |
05.05.202508:35 | Eurowings 8041 | Dusseldorf (DUS) Berlin (BER) | delayed | Refunds |
05.05.202508:25 | Eurowings 9041 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
05.05.202507:45 | Eurowings 9331 | Birmingham (BHX) Dusseldorf (DUS) | delayed | Refunds |
05.05.202507:25 | Eurowings 9773 | Prague (PRG) Dusseldorf (DUS) | delayed | Refunds |
05.05.202506:30 | Eurowings 3984 | Hanover (HAJ) Erbil (EBL) | delayed | Refunds |
04.05.202519:50 | Eurowings 9 | Berlin (BER) Cologne (CGN) | delayed | Refunds |
04.05.202518:55 | Eurowings 2005 | Berlin (BER) Stuttgart (STR) | delayed | Refunds |
04.05.202518:30 | Eurowings 8584 | Berlin (BER) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202518:00 | Eurowings 8762 | Berlin (BER) Zurich (ZRH) | delayed | Refunds |
04.05.202516:15 | Eurowings 8343 | Salzburg (SZG) Berlin (BER) | delayed | Refunds |
04.05.202515:55 | Eurowings 6 | Cologne (CGN) Berlin (BER) | delayed | Refunds |
04.05.202515:50 | Eurowings 9588 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202515:40 | Eurowings 9763 | Zurich (ZRH) Dusseldorf (DUS) | cancelled | Refunds |
04.05.202515:35 | Eurowings 9536 | Dusseldorf (DUS) Malaga (AGP) | delayed | Refunds |
04.05.202515:15 | Eurowings 9047 | Berlin (BER) Dusseldorf (DUS) | delayed | Refunds |
04.05.202515:15 | Eurowings 9753 | Vienna (VIE) Dusseldorf (DUS) | delayed | Refunds |
04.05.202515:10 | Eurowings 8692 | Berlin (BER) Faro (FAO) | delayed | Refunds |
04.05.202515:00 | Eurowings 9595 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Refunds |
04.05.202514:55 | Eurowings 9586 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202514:55 | Eurowings 8585 | Palma Mallorca (PMI) Berlin (BER) | delayed | Refunds |
04.05.202514:10 | Eurowings 9613 | Kerkyra (CFU) Dusseldorf (DUS) | delayed | Refunds |
04.05.202513:45 | Eurowings 8671 | Kos (KGS) Berlin (BER) | delayed | Refunds |
04.05.202513:45 | Eurowings 9677 | Chania (CHQ) Dusseldorf (DUS) | delayed | Refunds |
04.05.202513:30 | Eurowings 9801 | Rome (BGY) Dusseldorf (DUS) | delayed | Refunds |
04.05.202513:30 | Eurowings 9220 | Dusseldorf (DUS) Gothenburg (GOT) | delayed | Refunds |
04.05.202513:25 | Eurowings 9500 | Dusseldorf (DUS) Ibiza (IBZ) | delayed | Refunds |
04.05.202513:15 | Eurowings 3055 | Thessaloniki (SKG) Berlin (BER) | delayed | Refunds |
04.05.202513:10 | Eurowings 5209 | Sevilla (SVQ) Dusseldorf (DUS) | delayed | Refunds |
04.05.202512:50 | Eurowings 3068 | Dusseldorf (DUS) Athens (ATH) | delayed | Refunds |
04.05.202512:35 | Eurowings 9844 | Dusseldorf (DUS) Olbia (OLB) | delayed | Refunds |
04.05.202512:20 | Eurowings 9660 | Dusseldorf (DUS) Mikonos (JMK) | delayed | Refunds |
04.05.202512:05 | Eurowings 9671 | Heraklion (HER) Dusseldorf (DUS) | delayed | Refunds |
04.05.202512:05 | Eurowings 9636 | Dusseldorf (DUS) Kos (KGS) | delayed | Refunds |
04.05.202512:05 | Eurowings 9088 | Dusseldorf (DUS) Munich (MUC) | delayed | Refunds |
04.05.202511:50 | Eurowings 9663 | Santorini (Thira) (JTR) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:45 | Eurowings 9594 | Dusseldorf (DUS) Palma Mallorca (PMI) | delayed | Refunds |
04.05.202511:45 | Eurowings 9681 | Athens (ATH) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:35 | Eurowings 9627 | Zakinthos (ZTH) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:20 | Eurowings 9553 | Puerto del Rosario (FUE) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:20 | Eurowings 9655 | Thessaloniki (SKG) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:20 | Eurowings 9543 | Las Palmas (LPA) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:10 | Eurowings 9535 | Malaga (AGP) Dusseldorf (DUS) | delayed | Refunds |
04.05.202511:05 | Eurowings 8905 | Larnaca (LCA) Berlin (BER) | delayed | Refunds |
04.05.202511:00 | Eurowings 9793 | Bucharest (OTP) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:50 | Eurowings 9571 | Jerez De La Frontera (XRY) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:35 | Eurowings 9685 | Kavala (KVA) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:30 | Eurowings 9953 | Dubrovnik (DBV) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:25 | Eurowings 9441 | Barcelona (BCN) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:15 | Eurowings 9861 | Napoli (NAP) Dusseldorf (DUS) | delayed | Refunds |
04.05.202510:10 | Eurowings 9883 | Rome (FCO) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:50 | Eurowings 9641 | Porto (OPO) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:35 | Eurowings 9577 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:15 | Eurowings 9917 | Tirana (TIA) Dusseldorf (DUS) | delayed | Refunds |
04.05.202509:10 | Eurowings 9575 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Refunds |
04.05.202508:45 | Eurowings 9959 | Split (SPU) Dusseldorf (DUS) | delayed | Refunds |
04.05.202507:20 | Eurowings 9882 | Dusseldorf (DUS) Rome (FCO) | delayed | Refunds |
04.05.202507:15 | Eurowings 9860 | Dusseldorf (DUS) Napoli (NAP) | delayed | Refunds |
04.05.202507:05 | Eurowings 9670 | Dusseldorf (DUS) Heraklion (HER) | delayed | Refunds |
03.05.202517:45 | Eurowings 2588 | Stuttgart (STR) Palma Mallorca (PMI) | delayed | Refunds |