Delta Air Lines Compensation for Flight Delays and Cancellations

Yurii Moskalenko
08.08.2024
Updated 05.05.2025

Passengers of Delta Air Lines who have faced a delayed or cancelled flight have a legal right to compensation. According to EU 261/2004, an airline is obliged to compensate passengers in case of a significant disruption. Here, we’ll examine your rights and the actions you should follow to get the compensation you are entitled to from the airline.

Delta Air Lines Flight Delay or Cancellation Compensation

Before claiming the Delta Air Lines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of delay or flight cancellation.

Delta Air Lines Compensation for Flight Delay

In line with UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s important to note that this flight delay compensation depends on the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you land at your destination airport.

Here’s an overview of how much compensation you could be eligible for if your flight is delayed. The amount of compensation depends on several factors, including the duration of the delay and the distance of your flight:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Be aware you may not be compensated for every flight delay. Delta Air Lines is not obliged to pay compensation when extraordinary circumstances outside their control happen. This covers bad weather, problems at the airport, or a strike by air traffic controllers. In such situations, you will generally not be given compensation as it is not the airline’s fault.

Delta Air Lines Compensation for Flight Cancellation

European Union Regulation 261/2004 states that airlines have to inform passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you could qualify for flight cancellation compensation ranging from €250 to €600 per passenger, based on the distance of the flight. Nonetheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

When accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two factors: the flight distance and the length of the delay, in line with the table below:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Delta Air Lines isn’t required to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Moreover, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.

Are Delta Air Lines Flights Covered By EU 261/2004?

EU 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.

Nevertheless, Delta Air Lines is not a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.

ItineraryCovered by EU 261
Flights departing from EU airports✔️ Yes
Flights arriving at EU airports❌ No

How to Claim Compensation from Delta Air Lines

If your travel plans have been affected by a flight delay or cancellation with Delta Air Lines, it’s crucial to be aware that you might be entitled to compensation under EU regulations. For this reason, it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:

  • Fill in our form. You’ll need to provide details like your flight number, date, and the problem you faced.
  • Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will make every effort to secure your compensation. You only incur a fee if we win your case.

These steps will assist you in filing your claim quickly and improve your chances of receiving the compensation you’re owed. You might have plenty of time after your flight to make a claim, but it’s best to file it as soon as you can while you still remember all the details.

What You Can Get Besides EU Flight Compensation

Delta Air Lines goes the extra mile to help passengers during travel interruptions by providing services that complement flight compensation.

Right to Care

When flight disruptions happen, Delta Air Lines is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:

  • Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
  • Communication: Delta Air Lines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
  • Accommodation: If the delay extends for the night or requires an additional stay, Delta Air Lines provides hotel room accommodation. This includes transportation between the airport and the hotel.
  • Special Assistance: Extra care is given to passengers with reduced mobility or special needs.

To access these services, you can simply approach airline staff at the airport for instant assistance.

Rebooking and Refunds

When Delta Air Lines cancels a flight, passengers have the option to receive a full refund or rebook on another flight. This option is essential for minimizing travel disruptions and helping passengers to handle unforeseen circumstances efficiently.

  • Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
  • Rebooking: if you choose to continue your trip, Delta Air Lines will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Delta Air Lines shall arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.

It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Delta Air Lines shall help in rebooking your entire journey, not just the cancelled segment.

Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

29.05.202520:00

Delta Air Lines

7813

Seoul (ICN)

Ho Chi Minh (CXR)

delayed

Claim Refund

29.05.202519:45

Delta Air Lines

7919

Seoul (ICN)

Ho Chi Minh City (SGN)

delayed

Claim Refund

29.05.202519:45

Delta Air Lines

7773

Seoul (ICN)

Hong Kong (HKG)

delayed

Claim Refund

29.05.202519:35

Delta Air Lines

7887

Seoul (ICN)

Busan (PUS)

delayed

Claim Refund

29.05.202519:00

Delta Air Lines

7783

Seoul (ICN)

Tokyo (KIX)

delayed

Claim Refund

29.05.202518:50

Delta Air Lines

7871

Seoul (ICN)

Phnom Penh (PNH)

delayed

Claim Refund

29.05.202518:40

Delta Air Lines

7821

Seoul (ICN)

Singapore (SIN)

delayed

Claim Refund

29.05.202518:25

Delta Air Lines

7879

Seoul (ICN)

Busan (PUS)

delayed

Claim Refund

29.05.202517:40

Delta Air Lines

7621

Copenhagen (CPH)

Budapest (BUD)

delayed

Claim Refund

29.05.202516:20

Delta Air Lines

7911

Seoul (ICN)

Kuala Lumpur (KUL)

delayed

Claim Refund

29.05.202516:10

Delta Air Lines

7777

Seoul (ICN)

Taipei (TPE)

delayed

Claim Refund

29.05.202515:10

Delta Air Lines

7913

Seoul (ICN)

Jakarta (CGK)

delayed

Claim Refund

29.05.202515:05

Delta Air Lines

7787

Seoul (ICN)

Tokyo (KIX)

delayed

Claim Refund

29.05.202514:40

Delta Air Lines

145

Amsterdam (AMS)

Seattle (SEA)

delayed

Claim Refund

29.05.202514:25

Delta Air Lines

7533

Nairobi (NBO)

Entebbe (EBB)

delayed

Claim Refund

29.05.202511:50

Delta Air Lines

167

Seattle (SEA)

Tokyo (HND)

delayed

Claim Refund

29.05.202511:30

Delta Air Lines

9165

Amsterdam (AMS)

Krakow (KRK)

delayed

Claim Refund

29.05.202511:30

Delta Air Lines

9341

Amsterdam (AMS)

Budapest (BUD)

delayed

Claim Refund

29.05.202510:25

Delta Air Lines

8401

Paris (CDG)

Seattle (SEA)

delayed

Claim Refund

29.05.202510:20

Delta Air Lines

143

Amsterdam (AMS)

Seattle (SEA)

cancelled

Claim Refund

29.05.202509:38

Delta Air Lines

5223

New York (JFK)

Buffalo (BUF)

delayed

Claim Refund

29.05.202509:35

Delta Air Lines

8638

Paris (CDG)

Budapest (BUD)

delayed

Claim Refund

29.05.202509:15

Delta Air Lines

9337

Amsterdam (AMS)

Krakow (KRK)

delayed

Claim Refund

29.05.202509:10

Delta Air Lines

3953

Portland (PDX)

Seattle (SEA)

delayed

Claim Refund

29.05.202509:05

Delta Air Lines

3830

Spokane (GEG)

Seattle (SEA)

delayed

Claim Refund

29.05.202508:46

Delta Air Lines

3740

Boise (BOI)

Seattle (SEA)

delayed

Claim Refund

29.05.202508:10

Delta Air Lines

3048

Atlanta (ATL)

Chicago (ECP)

delayed

Claim Refund

29.05.202501:35

Delta Air Lines

7530

Nairobi (NBO)

Entebbe (EBB)

cancelled

Claim Refund

28.05.202523:15

Delta Air Lines

8214

(DSS)

Paris (CDG)

cancelled

Claim Refund

28.05.202520:55

Delta Air Lines

8842

Seattle (SEA)

Minneapolis (MSP)

cancelled

Claim Refund

28.05.202519:01

Delta Air Lines

5325

Tallahassee (TLH)

Atlanta (ATL)

delayed

Claim Refund

28.05.202518:45

Delta Air Lines

2759

Denver (DEN)

Seattle (SEA)

delayed

Claim Refund

28.05.202518:40

Delta Air Lines

3692

Seattle (SEA)

Boise (BOI)

delayed

Claim Refund

28.05.202517:59

Delta Air Lines

2157

Detroit (DTW)

Seattle (SEA)

delayed

Claim Refund

28.05.202517:38

Delta Air Lines

3733

Seattle (SEA)

Vancouver (YVR)

delayed

Claim Refund

28.05.202517:20

Delta Air Lines

3968

Vancouver (YVR)

Seattle (SEA)

delayed

Claim Refund

28.05.202517:00

Delta Air Lines

8213

Paris (CDG)

(DSS)

delayed

Claim Refund

28.05.202516:35

Delta Air Lines

7476

Tokyo (HND)

Hanoi (HAN)

delayed

Claim Refund

28.05.202516:00

Delta Air Lines

81

Paris (CDG)

Seattle (SEA)

delayed

Claim Refund

28.05.202515:39

Delta Air Lines

6872

Seattle (SEA)

Kelowna (YLW)

delayed

Claim Refund

28.05.202515:15

Delta Air Lines

4270

Minneapolis (MSP)

Iron Mountain (IMT)

delayed

Claim Refund

28.05.202514:40

Delta Air Lines

145

Amsterdam (AMS)

Seattle (SEA)

delayed

Claim Refund

28.05.202514:20

Delta Air Lines

9320

Amsterdam (AMS)

Dubai (DXB)

delayed

Claim Refund

28.05.202513:05

Delta Air Lines

8113

Mexico City (MEX)

Chetumal (CTM)

delayed

Claim Refund

28.05.202511:50

Delta Air Lines

9453

Billund (BLL)

Amsterdam (AMS)

delayed

Claim Refund

28.05.202511:50

Delta Air Lines

167

Seattle (SEA)

Tokyo (HND)

delayed

Claim Refund

28.05.202510:55

Delta Air Lines

6322

Santiago (SCL)

Easter Island (IPC)

delayed

Claim Refund

28.05.202510:25

Delta Air Lines

382

Austin (AUS)

Seattle (SEA)

delayed

Claim Refund

28.05.202510:25

Delta Air Lines

5352

Atlanta (ATL)

Columbus (CSG)

delayed

Claim Refund

28.05.202510:20

Delta Air Lines

7

Los Angeles (LAX)

Tokyo (HND)

delayed

Claim Refund

28.05.202510:00

Delta Air Lines

483

Atlanta (ATL)

Burbank (BUR)

delayed

Claim Refund

28.05.202505:30

Delta Air Lines

8597

Tunis (TUN)

Paris (CDG)

delayed

Claim Refund

27.05.202522:59

Delta Air Lines

1495

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202522:50

Delta Air Lines

5264

New York (JFK)

Buffalo (BUF)

delayed

Claim Refund

27.05.202522:45

Delta Air Lines

8959

Minneapolis (MSP)

Seattle (SEA)

delayed

Claim Refund

27.05.202522:42

Delta Air Lines

2043

Atlanta (ATL)

Tulsa (TUL)

delayed

Claim Refund

27.05.202521:45

Delta Air Lines

1065

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202521:20

Delta Air Lines

2306

Atlanta (ATL)

Des Moines (DSM)

delayed

Claim Refund

27.05.202520:45

Delta Air Lines

1058

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202520:40

Delta Air Lines

3849

Salt Lake City (SLC)

Twin Falls (TWF)

delayed

Claim Refund

27.05.202520:33

Delta Air Lines

1251

Atlanta (ATL)

Tucson (TUS)

delayed

Claim Refund

27.05.202520:15

Delta Air Lines

1551

Los Angeles (LAX)

Seattle (SEA)

delayed

Claim Refund

27.05.202519:55

Delta Air Lines

1027

Atlanta (ATL)

Burlington (BTV)

delayed

Claim Refund

27.05.202519:45

Delta Air Lines

1606

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202519:33

Delta Air Lines

2116

Atlanta (ATL)

Seattle (SEA)

delayed

Claim Refund

27.05.202519:15

Delta Air Lines

2613

San Diego (SAN)

Seattle (SEA)

delayed

Claim Refund

27.05.202519:05

Delta Air Lines

216

New York (JFK)

(DSS)

delayed

Claim Refund

27.05.202518:59

Delta Air Lines

3846

Los Angeles (LAX)

Tucson (TUS)

delayed

Claim Refund

27.05.202518:55

Delta Air Lines

328

New York (MCO)

Seattle (SEA)

delayed

Claim Refund

27.05.202518:55

Delta Air Lines

New York (MCO)

Seattle (SEA)

delayed

Claim Refund

27.05.202518:45

Delta Air Lines

2759

Denver (DEN)

Seattle (SEA)

delayed

Claim Refund

27.05.202518:13

Delta Air Lines

4006

Tulsa (TUL)

Salt Lake City (SLC)

delayed

Claim Refund

27.05.202517:59

Delta Air Lines

3053

Atlanta (ATL)

Chicago (ECP)

delayed

Claim Refund

27.05.202517:15

Delta Air Lines

1449

Anchorage (ANC)

Seattle (SEA)

delayed

Claim Refund

27.05.202517:00

Delta Air Lines

1539

Atlanta (ATL)

Tulsa (TUL)

delayed

Claim Refund

27.05.202516:40

Delta Air Lines

7837

Seoul (ICN)

Seattle (SEA)

delayed

Claim Refund

27.05.202516:35

Delta Air Lines

7476

Tokyo (HND)

Hanoi (HAN)

delayed

Claim Refund

27.05.202516:30

Delta Air Lines

3776

Tucson (TUS)

Los Angeles (LAX)

delayed

Claim Refund

27.05.202516:30

Delta Air Lines

959

Atlanta (ATL)

West Palm Beach (PBI)

delayed

Claim Refund

27.05.202516:22

Delta Air Lines

472

Atlanta (ATL)

Seattle (SEA)

delayed

Claim Refund

27.05.202516:05

Delta Air Lines

166

Tokyo (HND)

Seattle (SEA)

delayed

Claim Refund

27.05.202515:20

Delta Air Lines

9417

Amsterdam (AMS)

Krakow (KRK)

delayed

Claim Refund

27.05.202514:35

Delta Air Lines

9204

Amsterdam (AMS)

Budapest (BUD)

delayed

Claim Refund

27.05.202514:18

Delta Air Lines

3776

Los Angeles (LAX)

Tucson (TUS)

delayed

Claim Refund

27.05.202513:30

Delta Air Lines

5296

New York (JFK)

Buffalo (BUF)

delayed

Claim Refund

27.05.202512:18

Delta Air Lines

629

Atlanta (ATL)

Seattle (SEA)

delayed

Claim Refund

27.05.202512:10

Delta Air Lines

6112

Sao Paulo (GRU)

Porto Seguro (BPS)

delayed

Claim Refund

27.05.202512:10

Delta Air Lines

6190

Sao Paulo (GRU)

Porto Seguro (BPS)

delayed

Claim Refund

27.05.202512:05

Delta Air Lines

1384

Buffalo (BUF)

Atlanta (ATL)

delayed

Claim Refund

27.05.202511:50

Delta Air Lines

8255

Tunis (TUN)

Paris (CDG)

delayed

Claim Refund

27.05.202511:25

Delta Air Lines

332

Boston (BOS)

Seattle (SEA)

delayed

Claim Refund

27.05.202511:10

Delta Air Lines

2101

Santa Ana (SNA)

Seattle (SEA)

delayed

Claim Refund

27.05.202510:25

Delta Air Lines

382

Austin (AUS)

Seattle (SEA)

delayed

Claim Refund

27.05.202510:25

Delta Air Lines

8401

Paris (CDG)

Seattle (SEA)

delayed

Claim Refund

27.05.202510:20

Delta Air Lines

7

Los Angeles (LAX)

Tokyo (HND)

delayed

Claim Refund

27.05.202510:15

Delta Air Lines

9470

Zurich (BSL)

Amsterdam (AMS)

delayed

Claim Refund

27.05.202510:00

Delta Air Lines

483

Atlanta (ATL)

Burbank (BUR)

delayed

Claim Refund

27.05.202509:50

Delta Air Lines

8256

Tunis (TUN)

Paris (CDG)

delayed

Claim Refund

27.05.202508:55

Delta Air Lines

9607

Amsterdam (AMS)

Brussels (BRU)

delayed

Claim Refund

27.05.202508:38

Delta Air Lines

2535

Detroit (DTW)

West Palm Beach (PBI)

delayed

Claim Refund
Yurii Moskalenko
2296 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

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