Handling flight issues can be quite upsetting. However, the bright side is that the European Union has laws to help travelers when things go wrong. If you’re taking a plane in the EU, it’s wise to understand these protections. They can come in handy if your flight goes off course.
Knowing what you’re entitled to can make handling travel issues much easier. While it won’t get you to your destination quicker, it can make you more relaxed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws guarantee airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Remember to ask airline staff about these entitlements if your plans change. They are obligated to tell you about your rights when there’s a significant delay or cancellation.
Condor Flight Delay Compensation
Flight delays from Condor can be really annoying. However there’s a silver lining: if you’re delayed for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you arrive, not when you take off. So keep an eye on your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A short flight won’t yield as much as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Check out the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Condor Flight Cancellation Compensation
The European Union has laws to assist you in case of flight cancellation. Here’s what you should know:
If your flight gets cancelled within two weeks of your scheduled departure, you might get compensation of up to €600. However, there’s a condition – the airline doesn’t have to pay if they offer you an alternative flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept a different flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.
The amount you could receive is determined by two factors:
- The length of your flight
- How late you arrive
As a result, even if the alternative flight is delayed, you might still get some compensation.
Refer to the following table to see more details:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Condor
It’s important to be aware of how to claim the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Remember that it is your right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational reasons or technical difficulties, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you have a right to compensation.
Which Condor Flights are Covered by EU261?
The European Union’s laws for protecting air passengers have a wide-ranging scope. They apply to all flights departing from an airport in an EU member state and to all flights arriving at a European Union member state airport provided the airline is based in the EU.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s important to understand these laws – they’re in place to help you if issues arise with your flight. They make sure you’re not abandoned when your trip arrangements go awry.
When You Are Not Entitled to Compensation
Condor isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, situations arise that the airline can’t control, like severe weather conditions or unforeseen issues.
For example, if there’s a sudden storm, an urgent situation at the airport, or an air traffic control strike, Condor is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you probably won’t get any compensation. The airline isn’t viewed as doing anything wrong when these unexpected issues occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
30.03.202512:30 | Condor 238 | Leipzig-Halle (LEJ) Hurghada (HRG) | delayed | Refunds |
30.03.202509:00 | Condor 1527 | Palma Mallorca (PMI) Leipzig-Halle (LEJ) | delayed | Refunds |
30.03.202508:40 | Condor 4787 | Leipzig-Halle (LEJ) Frankfurt (FRA) | delayed | Refunds |
30.03.202505:30 | Condor 1526 | Leipzig-Halle (LEJ) Palma Mallorca (PMI) | delayed | Refunds |
29.03.202513:00 | Condor 5165 | Boise (BOI) Seattle (SEA) | delayed | Refunds |
29.03.202512:44 | Condor 5237 | Denver (DEN) Seattle (SEA) | delayed | Refunds |
29.03.202510:00 | Condor 5192 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
28.03.202520:15 | Condor 5164 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
28.03.202518:59 | Condor 5000 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
28.03.202517:59 | Condor 5140 | Seattle (SEA) San Diego (SAN) | delayed | Refunds |
28.03.202517:50 | Condor 5177 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
28.03.202516:43 | Condor 5156 | Seattle (SEA) Honolulu (HNL) | delayed | Refunds |
28.03.202515:57 | Condor 5142 | Seattle (SEA) San Diego (SAN) | delayed | Refunds |
28.03.202513:29 | Condor 5176 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
28.03.202511:40 | Condor 2034 | Frankfurt (FRA) Seattle (SEA) | delayed | Refunds |
28.03.202510:05 | Condor 5074 | Anchorage (ANC) Seattle (SEA) | delayed | Refunds |
28.03.202509:41 | Condor 5263 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
28.03.202509:30 | Condor 5052 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
28.03.202508:10 | Condor 5213 | San Jose (SJC) Seattle (SEA) | cancelled | Refunds |
27.03.202520:20 | Condor 5207 | Seattle (SEA) Denver (DEN) | delayed | Refunds |
27.03.202518:59 | Condor 5178 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
27.03.202518:30 | Condor 5046 | Seattle (SEA) Portland (PDX) | delayed | Refunds |
27.03.202517:50 | Condor 5177 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
27.03.202514:47 | Condor 5163 | Boise (BOI) Seattle (SEA) | delayed | Refunds |
27.03.202514:20 | Condor 5286 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
27.03.202513:40 | Condor 5226 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
27.03.202511:28 | Condor 5053 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
27.03.202509:30 | Condor 5234 | Boston (BOS) Seattle (SEA) | delayed | Refunds |
27.03.202508:00 | Condor 5290 | Maui (OGG) Seattle (SEA) | cancelled | Refunds |
25.03.202520:15 | Condor 5164 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
25.03.202514:12 | Condor 5266 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
25.03.202512:40 | Condor 5185 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
25.03.202508:10 | Condor 5213 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
25.03.202507:00 | Condor 5235 | Boston (BOS) Seattle (SEA) | delayed | Refunds |
24.03.202517:50 | Condor 5177 | Seattle (SEA) Spokane (GEG) | delayed | Refunds |
24.03.202514:20 | Condor 5286 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
24.03.202514:12 | Condor 5266 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
24.03.202513:25 | Condor 5041 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
24.03.202512:00 | Condor 5134 | Fairbanks (FAI) Seattle (SEA) | delayed | Refunds |
24.03.202510:17 | Condor 5197 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
24.03.202510:00 | Condor 5058 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
24.03.202507:20 | Condor 5245 | New York (JFK) Seattle (SEA) | delayed | Refunds |
22.03.202518:15 | Condor 5225 | Seattle (SEA) Dallas (DFW) | delayed | Refunds |
22.03.202513:40 | Condor 5226 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
22.03.202513:29 | Condor 5176 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
22.03.202513:00 | Condor 5165 | Boise (BOI) Seattle (SEA) | delayed | Refunds |
22.03.202511:48 | Condor 5118 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
22.03.202510:05 | Condor 5284 | San Jose (SJC) Seattle (SEA) | cancelled | Refunds |
21.03.202523:59 | Condor 5271 | Seattle (SEA) Dallas (DFW) | delayed | Refunds |
21.03.202521:26 | Condor 5064 | Seattle (SEA) Las Vegas (LAS) | cancelled | Refunds |
21.03.202517:59 | Condor 5054 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
21.03.202515:40 | Condor 5242 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
21.03.202514:12 | Condor 5266 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
21.03.202513:40 | Condor 5226 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
21.03.202513:29 | Condor 5176 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
21.03.202512:46 | Condor 5192 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
21.03.202512:00 | Condor 5026 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
21.03.202511:49 | Condor 5118 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
21.03.202511:28 | Condor 5053 | San Francisco (SFO) Seattle (SEA) | cancelled | Refunds |
21.03.202510:17 | Condor 5197 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
21.03.202509:41 | Condor 5263 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
21.03.202508:00 | Condor 5290 | Maui (OGG) Seattle (SEA) | delayed | Refunds |
20.03.202520:15 | Condor 5164 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
20.03.202518:30 | Condor 5046 | Seattle (SEA) Portland (PDX) | delayed | Refunds |
20.03.202518:10 | Condor 5064 | Seattle (SEA) Las Vegas (LAS) | delayed | Refunds |
20.03.202515:40 | Condor 5242 | Spokane (GEG) Seattle (SEA) | delayed | Refunds |
20.03.202514:47 | Condor 5163 | Boise (BOI) Seattle (SEA) | delayed | Refunds |
20.03.202514:12 | Condor 5266 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
20.03.202513:40 | Condor 5226 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
20.03.202513:25 | Condor 5041 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
20.03.202512:40 | Condor 5185 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
20.03.202512:00 | Condor 5026 | Los Angeles (LAX) Seattle (SEA) | cancelled | Refunds |
20.03.202510:05 | Condor 5284 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
20.03.202510:00 | Condor 5058 | Los Angeles (LAX) Seattle (SEA) | cancelled | Refunds |
20.03.202509:41 | Condor 5263 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
20.03.202509:30 | Condor 5238 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
20.03.202509:30 | Condor 5267 | San Diego (SAN) Seattle (SEA) | delayed | Refunds |
20.03.202509:24 | Condor 5285 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
20.03.202508:20 | Condor 5001 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
20.03.202508:10 | Condor 5213 | San Jose (SJC) Seattle (SEA) | delayed | Refunds |
18.03.202520:15 | Condor 5164 | Seattle (SEA) Boise (BOI) | delayed | Refunds |
18.03.202520:10 | Condor 5064 | Seattle (SEA) Las Vegas (LAS) | delayed | Refunds |
18.03.202513:33 | Condor 5041 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
18.03.202513:30 | Condor 5001 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
18.03.202512:04 | Condor 5063 | Las Vegas (LAS) Seattle (SEA) | delayed | Refunds |
18.03.202512:03 | Condor 5185 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
18.03.202512:00 | Condor 5239 | Fairbanks (FAI) Seattle (SEA) | delayed | Refunds |
18.03.202511:59 | Condor 5026 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
18.03.202511:49 | Condor 5141 | San Diego (SAN) Seattle (SEA) | delayed | Refunds |
18.03.202510:02 | Condor 5192 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
17.03.202521:40 | Condor 5279 | Seattle (SEA) Los Angeles (SMF) | delayed | Refunds |
17.03.202520:29 | Condor 5246 | New York (JFK) Seattle (SEA) | cancelled | Refunds |
17.03.202520:10 | Condor 5072 | Seattle (SEA) Phoenix (PHX) | delayed | Refunds |
17.03.202518:41 | Condor 5083 | Seattle (SEA) Minneapolis (MSP) | delayed | Refunds |
17.03.202517:59 | Condor 5054 | Seattle (SEA) San Francisco (SFO) | delayed | Refunds |
17.03.202514:26 | Condor 5266 | Reno (RNO) Seattle (SEA) | delayed | Refunds |
17.03.202514:07 | Condor 5286 | Los Angeles (SMF) Seattle (SEA) | delayed | Refunds |
17.03.202513:33 | Condor 5041 | Portland (PDX) Seattle (SEA) | delayed | Refunds |
17.03.202511:30 | Condor 5245 | New York (JFK) Seattle (SEA) | delayed | Refunds |
17.03.202510:26 | Condor 5197 | Reno (RNO) Seattle (SEA) | delayed | Refunds |