Bulgaria Air Flight Delay and Cancellation Compensation

Yurii Semikopenko
07.08.2024

Dealing with flight problems can be quite upsetting. However, the good news is that the European Union has regulations to support travelers when things don’t go as planned. If you’re taking a plane in the EU, it’s smart to understand these protections. They can come in handy if your flight is disrupted.

Knowing what you’re entitled to can make dealing with travel complications a lot simpler. While it won’t make your flight go any faster, it can reduce your anxiety when things don’t go as planned.

Passenger Rights under EU Regulation 261/2004

If your flight faces disruptions in the EU, you’ll get aid. EU laws ensure airlines look after their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

  • Food and drinks
  • A hotel room if you’re stuck overnight
  • Transportation to and from the hotel
  • Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:

  • A refund
  • A different flight option
  • Compensation to make up for the inconvenience

Don’t forget to inquire with airline staff about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.

Bulgaria Air Flight Delay Compensation

Travel setbacks from Bulgaria Air can be very frustrating. However there’s a silver lining: if you’re delayed for more than three hours owing to the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are on your side. You could get up to €600 per person. What matters is when you land, not when you leave. So keep an eye on your arrival time if you want to seek flight delay compensation.

Your compensation depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.

Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Bulgaria Air Flight Cancellation Compensation

Europe has regulations to help you if your flight gets cancelled. Here’s what you should know:

If your flight is cancelled within two weeks of you’re supposed to leave, you could be eligible for compensation of up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.

The carrier can bypass compensation if they offer you a new flight that meets the following conditions:

Advance NoticeRe-routing Requirements
14 DaysNone
7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you agree to take a different flight from the airline, you can still get compensation. The most important thing is your arrival time at your destination.

The amount you could receive is based on two things:

  1. How far you’re flying
  2. The delay in your arrival

As a result, even if the new flight doesn’t get there on time, you might still get some compensation.

Refer to the following table to see more details:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.

How to Claim Compensation from Bulgaria Air

It’s crucial to be aware of the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s how to do it:

  • Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
  • Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will strive to get you your compensation. You only pay us if we win your case.

Remember that it is your right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational reasons or technical difficulties, if it was not caused by extraordinary circumstances including inclement weather or air traffic control decisions, you qualify for compensation.

Which Bulgaria Air Flights are Covered by EU261?

The EU’s air passenger protection laws have a wide-ranging scope. They apply to all flights departing from a European Union member state airport and any flight coming into a European Union member state airport if the flight is operated by an EU airline.

ItineraryCovered by EU 261
Flights departing EU airports✅ Covered
Flights arriving at EU airports✅ Covered

These regulations also include airlines from Norway, Switzerland, and Iceland. This means when you travel with any airline to, from, or within Europe, you most likely have these rights. It’s helpful to be aware of these laws – they’re there to support you if something goes wrong with your flight. They make sure you’re not abandoned when your travel plans don’t work out.

When You Are Not Entitled to Compensation

Bulgaria Air isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, things happen that the airline has no control over, like severe weather conditions or unforeseen issues.

For example, if there’s an abrupt major weather event, an emergency at the airport, or a strike by air traffic controllers, Bulgaria Air cannot be held accountable. These are called “extraordinary circumstances” that the airline has no control over.

When these things happen, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Claim your compensation now

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