Coping with flight problems can be quite upsetting. However, the good news is that the European Union has regulations to help travelers when things get messed up. If you’re flying in the EU, it’s a good idea to understand these regulations. They can help you out if your flight goes off course.
Knowing what you’re entitled to can make handling travel complications less stressful. While it won’t speed up your journey, it can reduce your anxiety when things get disrupted.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s help available in the case of a flight disruption. EU laws make sure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Refreshments and snacks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline representatives about these entitlements if your plans change. They have to inform you about your rights when there’s a significant delay or cancellation.
Brussels Airlines Flight Delay Compensation
Delays with flights from Brussels Airlines can be very frustrating. However there’s some good news: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What is important is when you arrive, not when you leave. So keep an eye on your arrival time if you want to seek flight delay compensation.
The amount you receive depends on how far you’re flying. A short flight won’t yield as much as a longer flight, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Check out the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Brussels Airlines Flight Cancellation Compensation
The EU has regulations to protect you in case of flight cancellation. Here’s what you need to know:
In the event of a flight cancellation within two weeks of your planned travel date, you may be entitled to compensation as much as €600. But there’s a catch – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.
Your potential compensation depends on a couple of points:
- The length of your flight
- How late you arrive
So, even if you arrive later than planned, you could still be eligible for compensation.
Check out the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Brussels Airlines
It’s essential to know the process of claiming the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will strive to obtain your rightful compensation. You only pay us if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational reasons or technical issues, if it was not caused by extraordinary circumstances like inclement weather or air traffic control decisions, you have a right to compensation.
Which Brussels Airlines Flights are Covered by EU261?
The EU’s air passenger protection laws have a wide-ranging scope. They cover all flights departing from an airport in an EU member state and to all flights arriving at a European Union member state airport when an EU-based airline operates the flight.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also apply to airlines from Switzerland, Iceland, and Norway. This means if you’re traveling with any airline to, from, or within Europe, you likely have these rights. It’s good to be aware of these laws – they’re there to support you if problems occur with your flight. They guarantee you’re not left on your own when your travel plans go awry.
When You Are Not Entitled to Compensation
Brussels Airlines isn’t always at fault when flights are delayed or cancelled. At times, situations arise that the airline is powerless against, like extreme weather or unforeseen issues.
For example, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Brussels Airlines isn’t responsible. These are called “extraordinary circumstances” that the airline has no control over.
When these events take place, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
09.05.202512:20 | Brussels Airlines 3703 | Brussels (BRU) Barcelona (BCN) | delayed | Refunds |
09.05.202511:20 | Brussels Airlines 7133 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
09.05.202509:35 | Brussels Airlines 2547 | Brussels (BRU) Krakow (KRK) | delayed | Refunds |
09.05.202509:20 | Brussels Airlines 5501 | Brussels (BRU) Zagreb (ZAG) | delayed | Refunds |
08.05.202513:25 | Brussels Airlines 7132 | Krakow (KRK) Munich (MUC) | delayed | Refunds |
08.05.202510:35 | Brussels Airlines 7117 | Frankfurt (FRA) Krakow (KRK) | delayed | Refunds |
08.05.202509:15 | Brussels Airlines 7149 | Frankfurt (FRA) Budapest (BUD) | delayed | Refunds |
07.05.202513:25 | Brussels Airlines 7132 | Krakow (KRK) Munich (MUC) | delayed | Refunds |
07.05.202512:25 | Brussels Airlines 203 | Brussels (BRU) (DSS) | delayed | Refunds |
07.05.202512:10 | Brussels Airlines 277 | Brussels (BRU) Accra (ACC) | delayed | Refunds |
07.05.202511:50 | Brussels Airlines 6401 | Brussels (BRU) Lisbon (LIS) | delayed | Refunds |
07.05.202511:20 | Brussels Airlines 7133 | Munich (MUC) Krakow (KRK) | delayed | Refunds |
07.05.202511:15 | Brussels Airlines 6501 | Brussels (BRU) Athens (ATH) | delayed | Refunds |
07.05.202511:00 | Brussels Airlines 3617 | Brussels (BRU) Nice (NCE) | delayed | Refunds |
07.05.202510:55 | Brussels Airlines 4101 | Brussels (BRU) Abu Dhabi (AUH) | delayed | Refunds |
07.05.202510:50 | Brussels Airlines 3147 | Brussels (BRU) Rome (LIN) | delayed | Refunds |
07.05.202510:35 | Brussels Airlines 3245 | Brussels (BRU) Athens (ATH) | delayed | Refunds |
07.05.202510:35 | Brussels Airlines 501 | Brussels (BRU) New York (JFK) | cancelled | Refunds |
07.05.202510:35 | Brussels Airlines 7117 | Frankfurt (FRA) Krakow (KRK) | delayed | Refunds |
07.05.202510:30 | Brussels Airlines 3811 | Brussels (BRU) Porto (OPO) | delayed | Refunds |
07.05.202510:25 | Brussels Airlines 255 | Brussels (BRU) Ouagadougou (OUA) | cancelled | Refunds |
07.05.202509:50 | Brussels Airlines 6001 | Brussels (BRU) Vienna (VIE) | delayed | Refunds |
07.05.202509:45 | Brussels Airlines 3289 | Brussels (BRU) Tel Aviv Yafo (TLV) | cancelled | Refunds |
07.05.202509:40 | Brussels Airlines 3667 | Brussels (BRU) Toulouse (TLS) | delayed | Refunds |
07.05.202509:30 | Brussels Airlines 2257 | Brussels (BRU) Copenhagen (CPH) | delayed | Refunds |
07.05.202509:30 | Brussels Airlines 3721 | Brussels (BRU) Madrid (MAD) | delayed | Refunds |
07.05.202509:20 | Brussels Airlines 5501 | Brussels (BRU) Zagreb (ZAG) | delayed | Refunds |
07.05.202509:20 | Brussels Airlines 2713 | Brussels (BRU) Geneva (GVA) | delayed | Refunds |
07.05.202508:55 | Brussels Airlines 7051 | Brussels (BRU) Munich (MUC) | delayed | Refunds |
07.05.202508:00 | Brussels Airlines 3633 | Brussels (BRU) Paris (CDG) | delayed | Refunds |
06.05.202521:30 | Brussels Airlines 9660 | Montreal (YUL) Nice (NCE) | delayed | Refunds |
06.05.202516:05 | Brussels Airlines 9090 | (ORD) London (LHR) | delayed | Refunds |
06.05.202510:35 | Brussels Airlines 7117 | Frankfurt (FRA) Krakow (KRK) | delayed | Refunds |
05.05.202522:15 | Brussels Airlines 7147 | Frankfurt (FRA) Budapest (BUD) | delayed | Refunds |
05.05.202522:10 | Brussels Airlines 7121 | Frankfurt (FRA) Krakow (KRK) | delayed | Refunds |
05.05.202521:50 | Brussels Airlines 4147 | Rome (FCO) Bari (BRI) | delayed | Refunds |
05.05.202521:30 | Brussels Airlines 2183 | Brussels (BRU) Manchester (MAN) | delayed | Refunds |
05.05.202521:05 | Brussels Airlines 3675 | Brussels (BRU) Toulouse (TLS) | cancelled | Refunds |
05.05.202521:05 | Brussels Airlines 2629 | Brussels (BRU) Hamburg (HAM) | delayed | Refunds |
05.05.202521:00 | Brussels Airlines 2319 | Brussels (BRU) Gothenburg (GOT) | delayed | Refunds |
05.05.202521:00 | Brussels Airlines 2815 | Brussels (BRU) Prague (PRG) | delayed | Refunds |
05.05.202521:00 | Brussels Airlines 3184 | Rome (FCO) Brussels (BRU) | delayed | Refunds |
05.05.202520:55 | Brussels Airlines 3730 | Madrid (MAD) Brussels (BRU) | delayed | Refunds |
05.05.202520:45 | Brussels Airlines 2297 | Brussels (BRU) Stockholm (ARN) | delayed | Refunds |
05.05.202520:25 | Brussels Airlines 2559 | Brussels (BRU) Warsaw (WAW) | delayed | Refunds |
05.05.202520:15 | Brussels Airlines 4131 | Brussels (BRU) Rome (LIN) | delayed | Refunds |
05.05.202520:10 | Brussels Airlines 6406 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202520:05 | Brussels Airlines 5113 | Brussels (BRU) Zurich (ZRH) | delayed | Refunds |
05.05.202520:00 | Brussels Airlines 6523 | Brussels (BRU) Athens (ATH) | delayed | Refunds |
05.05.202519:55 | Brussels Airlines 3820 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202519:25 | Brussels Airlines 3159 | Brussels (BRU) Rome (MXP) | delayed | Refunds |
05.05.202518:50 | Brussels Airlines 3150 | Rome (LIN) Brussels (BRU) | delayed | Refunds |
05.05.202518:35 | Brussels Airlines 2650 | Munich (MUC) Brussels (BRU) | delayed | Refunds |
05.05.202518:20 | Brussels Airlines 2318 | Gothenburg (GOT) Brussels (BRU) | delayed | Refunds |
05.05.202518:10 | Brussels Airlines 3182 | Rome (FCO) Brussels (BRU) | delayed | Refunds |
05.05.202518:10 | Brussels Airlines 2906 | Vienna (VIE) Brussels (BRU) | delayed | Refunds |
05.05.202518:05 | Brussels Airlines 2556 | Warsaw (WAW) Brussels (BRU) | delayed | Refunds |
05.05.202517:50 | Brussels Airlines 2096 | London (LHR) Brussels (BRU) | delayed | Refunds |
05.05.202517:40 | Brussels Airlines 4162 | Rome (LIN) Brussels (BRU) | delayed | Refunds |
05.05.202517:35 | Brussels Airlines 3728 | Madrid (MAD) Brussels (BRU) | delayed | Refunds |
05.05.202517:26 | Brussels Airlines 8849 | New York (IAD) Seattle (SEA) | delayed | Refunds |
05.05.202517:25 | Brussels Airlines 6006 | Vienna (VIE) Brussels (BRU) | delayed | Refunds |
05.05.202516:50 | Brussels Airlines 3810 | Porto (OPO) Brussels (BRU) | delayed | Refunds |
05.05.202516:50 | Brussels Airlines 7119 | Frankfurt (FRA) Krakow (KRK) | delayed | Refunds |
05.05.202516:40 | Brussels Airlines 6524 | Athens (ATH) Brussels (BRU) | delayed | Refunds |
05.05.202516:30 | Brussels Airlines 3622 | Nice (NCE) Brussels (BRU) | cancelled | Refunds |
05.05.202516:20 | Brussels Airlines 6404 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202516:15 | Brussels Airlines 3290 | Tel Aviv Yafo (TLV) Brussels (BRU) | cancelled | Refunds |
05.05.202515:55 | Brussels Airlines 2648 | Munich (MUC) Brussels (BRU) | delayed | Refunds |
05.05.202515:20 | Brussels Airlines 2555 | Brussels (BRU) Warsaw (WAW) | delayed | Refunds |
05.05.202515:00 | Brussels Airlines 5107 | Brussels (BRU) Zurich (ZRH) | delayed | Refunds |
05.05.202515:00 | Brussels Airlines 2721 | Brussels (BRU) Geneva (GVA) | delayed | Refunds |
05.05.202515:00 | Brussels Airlines 6004 | Vienna (VIE) Brussels (BRU) | delayed | Refunds |
05.05.202514:50 | Brussels Airlines 8961 | Buffalo (BUF) New York (IAD) | delayed | Refunds |
05.05.202514:20 | Brussels Airlines 7144 | Budapest (BUD) Frankfurt (FRA) | delayed | Refunds |
05.05.202514:10 | Brussels Airlines 3752 | Manises (VLC) Brussels (BRU) | delayed | Refunds |
05.05.202513:50 | Brussels Airlines 3621 | Brussels (BRU) Nice (NCE) | cancelled | Refunds |
05.05.202513:30 | Brussels Airlines 3598 | Marseille (MRS) Brussels (BRU) | delayed | Refunds |
05.05.202513:30 | Brussels Airlines 3618 | Nice (NCE) Brussels (BRU) | delayed | Refunds |
05.05.202513:10 | Brussels Airlines 2624 | Hamburg (HAM) Brussels (BRU) | delayed | Refunds |
05.05.202513:00 | Brussels Airlines 3148 | Rome (LIN) Brussels (BRU) | delayed | Refunds |
05.05.202512:55 | Brussels Airlines 5108 | Zurich (ZRH) Brussels (BRU) | delayed | Refunds |
05.05.202512:55 | Brussels Airlines 3170 | Napoli (NAP) Brussels (BRU) | delayed | Refunds |
05.05.202512:55 | Brussels Airlines 3812 | Porto (OPO) Brussels (BRU) | delayed | Refunds |
05.05.202512:50 | Brussels Airlines 2292 | Stockholm (ARN) Brussels (BRU) | delayed | Refunds |
05.05.202512:25 | Brussels Airlines 203 | Brussels (BRU) (DSS) | delayed | Refunds |
05.05.202512:20 | Brussels Airlines 2548 | Krakow (KRK) Brussels (BRU) | delayed | Refunds |
05.05.202512:20 | Brussels Airlines 6008 | Vienna (VIE) Brussels (BRU) | delayed | Refunds |
05.05.202512:15 | Brussels Airlines 357 | Brussels (BRU) Kinshasa (FIH) | delayed | Refunds |
05.05.202512:10 | Brussels Airlines 3802 | Faro (FAO) Brussels (BRU) | delayed | Refunds |
05.05.202512:10 | Brussels Airlines 3668 | Toulouse (TLS) Brussels (BRU) | delayed | Refunds |
05.05.202512:05 | Brussels Airlines 3816 | Lisbon (LIS) Brussels (BRU) | delayed | Refunds |
05.05.202512:00 | Brussels Airlines 7143 | Frankfurt (FRA) Budapest (BUD) | delayed | Refunds |
05.05.202512:00 | Brussels Airlines 8801 | Brussels (BRU) New York (IAD) | delayed | Refunds |
05.05.202511:50 | Brussels Airlines 7123 | Frankfurt (FRA) Krakow (KRK) | delayed | Refunds |
05.05.202511:50 | Brussels Airlines 2810 | Prague (PRG) Brussels (BRU) | delayed | Refunds |
05.05.202511:50 | Brussels Airlines 2644 | Munich (MUC) Brussels (BRU) | delayed | Refunds |
05.05.202511:40 | Brussels Airlines 2610 | Frankfurt (FRA) Brussels (BRU) | delayed | Refunds |
05.05.202511:30 | Brussels Airlines 3140 | Florence (FLR) Brussels (BRU) | delayed | Refunds |
05.05.202511:30 | Brussels Airlines 329 | Brussels (BRU) Cotonou (COO) | delayed | Refunds |
