Passengers of American Airlines who have experienced a delayed or cancelled flight are legally entitled to compensation. Under EU Regulation 261/2004, an airline is obliged to compensate passengers when there is a significant disruption. Here, we will look at your rights and the steps you need to take to get the compensation you have a right to from the airline.
American Airlines Flight Delay or Cancellation Compensation
Before claiming the American Airlines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of flight cancellation or delay.
American Airlines Compensation for Flight Delay
According to UK and EU laws, passengers are eligible for up to €600 in compensation per person if their flight is delayed. It’s essential to note that this flight delay compensation depends on the flight’s arrival time, not the departure time, so the key to your claim is the actual time you arrive at your destination airport.
Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation is determined by several factors, including the duration of the delay and the distance of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Be aware you may not be compensated for every flight delay. American Airlines is not obliged to pay compensation when extraordinary circumstances outside their control happen. This includes bad weather, airport issues, or a strike by air traffic controllers. In these cases, you will usually not be given compensation as it is not the airline’s fault.
American Airlines Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines are required to notify passengers of cancellations at least 14 days before departure. If the airline fails to notify you in time, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, based on the flight distance. However, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting a different flight, passengers retain their entitlement to compensation if they still experience significant delays at their final destination. The amount of compensation is calculated based on two criteria: the flight distance and the duration of the delay, in line with the table provided below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
American Airlines is not obliged to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline staff goes on strike.
Are American Airlines Flights Covered By EU 261/2004?
EU Regulation 261 covers all flights departing from European Union airports. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, American Airlines is not a European airline. Therefore, they don’t have to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from American Airlines
If your travel plans have been affected by a flight cancellation or delay with American Airlines, it’s essential to be aware that you might be entitled to compensation under EU regulations. This is why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will make every effort to secure your compensation. You only pay us if we win your case.
These steps will assist you in filing your claim quickly and increase your chances of getting the compensation you’re entitled to. There may be plenty of time after your flight to submit a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
American Airlines goes the extra mile to support passengers during travel interruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions happen, American Airlines is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, becomes applicable when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: American Airlines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, American Airlines arranges hotel accommodation. This also includes transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for immediate assistance.
Rebooking and Refunds
When American Airlines cancels a flight, passengers can choose to receive a full refund or rebook on another flight. This flexibility is crucial for minimizing travel interruptions and helping passengers to handle unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, American Airlines shall provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, American Airlines will arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, even in a higher class, at no additional cost to you if that’s the only available option.
It’s essential to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, American Airlines will assist in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
08.05.202519:45 | American Airlines 8489 | Tokyo (HND) Okayama (OKJ) | delayed | Refunds |
08.05.202517:45 | American Airlines 8388 | Tokyo (HND) Nagasaki (NGS) | delayed | Refunds |
08.05.202517:45 | American Airlines 8446 | Tokyo (NRT) Seattle (SEA) | delayed | Refunds |
08.05.202517:35 | American Airlines 8457 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
08.05.202517:30 | American Airlines 8406 | Tokyo (HND) Tokyo (CTS) | delayed | Refunds |
08.05.202517:15 | American Airlines 8420 | Tokyo (HND) Misawa (MSJ) | delayed | Refunds |
08.05.202517:05 | American Airlines 8438 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
08.05.202516:40 | American Airlines 6693 | Hamburg (HAM) London (LHR) | delayed | Refunds |
08.05.202516:30 | American Airlines 8398 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
08.05.202516:30 | American Airlines 8447 | Tokyo (ITM) Tokyo (HND) | delayed | Refunds |
08.05.202516:00 | American Airlines 8448 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202515:55 | American Airlines 8451 | Tokyo (HND) Okinawa (OKA) | delayed | Refunds |
08.05.202515:50 | American Airlines 8450 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
08.05.202514:10 | American Airlines 8467 | Hiroshima (HIJ) Tokyo (HND) | delayed | Refunds |
08.05.202513:35 | American Airlines 8004 | Hamburg (HAM) Dublin (DUB) | delayed | Refunds |
08.05.202512:55 | American Airlines 8471 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
08.05.202512:50 | American Airlines 8389 | Nagasaki (NGS) Tokyo (HND) | delayed | Refunds |
08.05.202511:44 | American Airlines 9435 | Edmonton (YEG) Seattle (SEA) | cancelled | Refunds |
08.05.202511:25 | American Airlines 8468 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
08.05.202511:20 | American Airlines 7439 | Seattle (SEA) Cleveland (CLE) | delayed | Refunds |
08.05.202511:10 | American Airlines 8425 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
08.05.202510:40 | American Airlines 8433 | Tokyo (HND) Bangkok (BKK) | delayed | Refunds |
08.05.202510:30 | American Airlines 8397 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
08.05.202510:22 | American Airlines 7624 | Seattle (SEA) Indianapolis (IND) | delayed | Refunds |
08.05.202510:09 | American Airlines 2398 | (ORD) Seattle (SEA) | delayed | Refunds |
08.05.202509:10 | American Airlines 7530 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
08.05.202508:45 | American Airlines 9292 | Burbank (BUR) San Francisco (SFO) | delayed | Refunds |
08.05.202507:45 | American Airlines 8026 | Dublin (DUB) Budapest (BUD) | delayed | Refunds |
08.05.202507:30 | American Airlines 8490 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
08.05.202507:00 | American Airlines 7489 | Detroit (DTW) Seattle (SEA) | delayed | Refunds |
08.05.202506:30 | American Airlines 8473 | Tokyo (HND) Okinawa (OKA) | delayed | Refunds |
08.05.202505:45 | American Airlines 1912 | Tampa (TPA) Miami (MIA) | delayed | Refunds |
08.05.202501:30 | American Airlines 8493 | Tokyo (HND) Ho Chi Minh City (SGN) | delayed | Refunds |
08.05.202500:05 | American Airlines 8487 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
07.05.202523:20 | American Airlines 8494 | Ho Chi Minh City (SGN) Tokyo (HND) | delayed | Refunds |
07.05.202522:33 | American Airlines 5163 | (DCA) Buffalo (BUF) | delayed | Refunds |
07.05.202522:20 | American Airlines 7862 | Honolulu (HNL) Las Vegas (LAS) | delayed | Refunds |
07.05.202522:00 | American Airlines 5191 | (DCA) Burlington (BTV) | delayed | Refunds |
07.05.202520:55 | American Airlines 5247 | Dallas (DFW) Mobile (MOB) | delayed | Refunds |
07.05.202520:25 | American Airlines 7631 | Seattle (SEA) Juneau (JNU) | delayed | Refunds |
07.05.202520:20 | American Airlines 6907 | Seattle (SEA) London (LHR) | delayed | Refunds |
07.05.202520:20 | American Airlines 5225 | Charlotte (CLT) Burlington (BTV) | delayed | Refunds |
07.05.202519:59 | American Airlines 7527 | Seattle (SEA) Los Angeles (SMF) | delayed | Refunds |
07.05.202519:55 | American Airlines 7618 | Seattle (SEA) Anchorage (ANC) | delayed | Refunds |
07.05.202519:50 | American Airlines 7559 | Seattle (SEA) Bellingham (BLI) | delayed | Refunds |
07.05.202519:45 | American Airlines 8489 | Tokyo (HND) Okayama (OKJ) | delayed | Refunds |
07.05.202519:27 | American Airlines 7543 | Austin (AUS) Seattle (SEA) | delayed | Refunds |
07.05.202519:05 | American Airlines 7889 | Honolulu (HNL) Maui (OGG) | delayed | Refunds |
07.05.202518:41 | American Airlines 1724 | Dallas (DFW) Buffalo (BUF) | delayed | Refunds |
07.05.202518:20 | American Airlines 8455 | Tokyo (HND) Hiroshima (HIJ) | delayed | Refunds |
07.05.202518:00 | American Airlines 8444 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
07.05.202517:59 | American Airlines 7409 | Seattle (SEA) Fairbanks (FAI) | delayed | Refunds |
07.05.202517:40 | American Airlines 1944 | Tampa (TPA) (DCA) | delayed | Refunds |
07.05.202517:39 | American Airlines 1754 | Dallas (DFW) Vail (EGE) | delayed | Refunds |
07.05.202517:35 | American Airlines 8457 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
07.05.202517:34 | American Airlines 2506 | Tampa (TPA) Philadelphia (PHL) | delayed | Refunds |
07.05.202517:30 | American Airlines 8390 | Tokyo (HND) Kumamoto (KMJ) | delayed | Refunds |
07.05.202517:15 | American Airlines 8420 | Tokyo (HND) Misawa (MSJ) | delayed | Refunds |
07.05.202516:49 | American Airlines 9356 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
07.05.202516:30 | American Airlines 6908 | London (LHR) Seattle (SEA) | delayed | Refunds |
07.05.202516:30 | American Airlines 8398 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
07.05.202516:15 | American Airlines 9363 | Seattle (SEA) Pasco (PSC) | delayed | Refunds |
07.05.202516:09 | American Airlines 727 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
07.05.202516:00 | American Airlines 8448 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
07.05.202515:55 | American Airlines 8451 | Tokyo (HND) Okinawa (OKA) | delayed | Refunds |
07.05.202515:50 | American Airlines 8450 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
07.05.202515:23 | American Airlines 3185 | Tampa (TPA) Dallas (DFW) | delayed | Refunds |
07.05.202515:05 | American Airlines 7857 | Lima (LIM) Piura (PIU) | delayed | Refunds |
07.05.202514:30 | American Airlines 9399 | San Francisco (SFO) Seattle (SEA) | delayed | Refunds |
07.05.202513:52 | American Airlines 9351 | Walla Walla (ALW) Seattle (SEA) | delayed | Refunds |
07.05.202513:41 | American Airlines 9442 | Pullman (PUW) Seattle (SEA) | delayed | Refunds |
07.05.202513:25 | American Airlines 8463 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
07.05.202513:06 | American Airlines 9395 | Seattle (SEA) Yakima (YKM) | delayed | Refunds |
07.05.202512:55 | American Airlines 8471 | Fukuoka (FUK) Tokyo (HND) | delayed | Refunds |
07.05.202512:30 | American Airlines 8404 | (ORD) Tokyo (HND) | delayed | Refunds |
07.05.202512:25 | American Airlines 1579 | Miami (MIA) Santa Clara (SNU) | delayed | Refunds |
07.05.202512:20 | American Airlines 8477 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
07.05.202512:15 | American Airlines 1319 | Miami (MIA) Camaguey (CMW) | delayed | Refunds |
07.05.202512:05 | American Airlines 8515 | Brussels (BRU) Madrid (MAD) | delayed | Refunds |
07.05.202511:59 | American Airlines 7555 | Seattle (SEA) Pullman (PUW) | delayed | Refunds |
07.05.202511:55 | American Airlines 8400 | San Francisco (SFO) Tokyo (HND) | delayed | Refunds |
07.05.202511:25 | American Airlines 8468 | Tokyo (HND) Singapore (SIN) | delayed | Refunds |
07.05.202511:10 | American Airlines 8425 | Okinawa (OKA) Tokyo (HND) | delayed | Refunds |
07.05.202511:00 | American Airlines 8386 | Kagoshima (KOJ) Tokyo (HND) | delayed | Refunds |
07.05.202510:57 | American Airlines 2775 | Tampa (TPA) (DCA) | delayed | Refunds |
07.05.202510:40 | American Airlines 8433 | Tokyo (HND) Bangkok (BKK) | delayed | Refunds |
07.05.202510:40 | American Airlines 6337 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
07.05.202510:30 | American Airlines 8397 | Tokyo (HND) Tokyo (ITM) | delayed | Refunds |
07.05.202510:25 | American Airlines 4476 | Nashville (BNA) New York (LGA) | delayed | Refunds |
07.05.202509:55 | American Airlines 8452 | Misawa (MSJ) Tokyo (HND) | delayed | Refunds |
07.05.202508:22 | American Airlines 1704 | Tampa (TPA) Charlotte (CLT) | delayed | Refunds |
07.05.202507:20 | American Airlines 7606 | Juneau (JNU) Seattle (SEA) | delayed | Refunds |
07.05.202507:10 | American Airlines 8396 | Tokyo (HND) Fukuoka (FUK) | delayed | Refunds |
07.05.202507:03 | American Airlines 644 | Salt Lake City (SLC) Dallas (DFW) | delayed | Refunds |
07.05.202507:00 | American Airlines 7515 | Newark (EWR) Seattle (SEA) | delayed | Refunds |
07.05.202506:30 | American Airlines 8473 | Tokyo (HND) Okinawa (OKA) | delayed | Refunds |
07.05.202506:00 | American Airlines 7615 | Anchorage (ANC) Seattle (SEA) | delayed | Refunds |
07.05.202502:20 | American Airlines 8148 | Doha (DOH) Lahore (LHE) | cancelled | Refunds |
07.05.202501:35 | American Airlines 8201 | Doha (DOH) Nairobi (NBO) | delayed | Refunds |
06.05.202522:30 | American Airlines 1355 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
