Passengers of Allegiant Air who have experienced a flight cancellation or delay are legally entitled to compensation. Under EU 261, airlines must compensate passengers when there is a significant disruption. In this article, we’ll examine your rights and the actions you should follow to get the compensation you are entitled to from the airline.
Allegiant Air Flight Delay or Cancellation Compensation
Before claiming the Allegiant Air compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of flight cancellation or delay.
Allegiant Air Compensation for Flight Delay
In line with UK and EU regulations, passengers can receive up to €600 in compensation per person if their flight is delayed. It’s essential to note that this flight delay compensation is based on the flight’s arrival time, not the departure time, so the key to your claim relies on the actual time you arrive at your destination airport.
Here’s an overview of how much compensation you may receive if your flight is delayed. The amount of compensation varies based on several factors, such as the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you may not receive compensation for every flight delay. Allegiant Air is not obliged to provide compensation when extraordinary circumstances beyond their control arise. This includes severe weather conditions, problems at the airport, or air traffic controller strikes. In such situations, you will generally not be given compensation as it is not the airline’s fault.
Allegiant Air Compensation for Flight Cancellation
EU 261 states that airlines must notify passengers of cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you might be eligible for flight cancellation compensation ranging from €250 to €600 per passenger, depending on the distance of the flight. Nevertheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two factors: the flight distance and the length of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Allegiant Air is not obliged to compensate you if they offer an alternative flight that departs and arrives near the same time as your original flight. Also, you generally won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.
Are Allegiant Air Flights Covered By EU 261/2004?
European Union Regulation 261 covers all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Allegiant Air is not a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Allegiant Air
If your travel plans have been affected by a flight delay or cancellation with Allegiant Air, it’s crucial to be aware that you might be entitled to compensation under EU laws. That’s why it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will do our best to secure your compensation. You only incur a fee if we win your case.
These steps will help you file your claim quickly and improve your chances of getting the compensation you’re owed. You may have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Allegiant Air goes the extra mile to support passengers during travel interruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions happen, Allegiant Air is committed to ensuring passenger comfort through the Right to Care provision. This right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with food and drinks appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Allegiant Air offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Allegiant Air provides hotel room accommodation. This covers transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for immediate assistance.
Rebooking and Refunds
When Allegiant Air cancels a flight, passengers have the option to get a full refund or rebook on an alternative flight. This flexibility is crucial for minimizing travel disruptions and helping passengers to handle unforeseen circumstances successfully.
- Full Refund: if you request a refund, you can receive full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Allegiant Air will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Allegiant Air shall arrange accommodation and transfers as necessary. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.
It’s important to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re eligible for a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Allegiant Air shall help in rebooking your entire journey, not just the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.