Coping with flight problems can be very annoying. However, the positive thing is that the European Union has laws to assist travelers when things go wrong. If you’re flying in the EU, it’s smart to understand these regulations. They can come in handy if your flight is disrupted.
Understanding your rights can make handling travel issues a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
If your flight encounters issues in the EU, you’ll get aid. EU laws guarantee airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the trouble
Remember to ask airline workers about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Alitalia Flight Delay Compensation
Delays with flights from Alitalia can be really annoying. However there’s some good news: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could receive up to €600 per person. What is important is when you reach your destination, not when you depart. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A brief trip won’t yield as much as a long one, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Alitalia Flight Cancellation Compensation
Europe has regulations to help you if your flight gets cancelled. Here’s the important information:
In the event of a flight cancellation within two weeks of you’re supposed to leave, you might get compensation of up to €600. But keep in mind – the airline can avoid paying if they can get you on another flight that aligns closely with your original schedule.
The carrier can bypass compensation if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you can still get compensation. What matters most is your arrival time at your destination.
Your potential compensation is based on a couple of points:
- The length of your flight
- The time difference between the scheduled and actual arrival
As a result, even if the alternative flight is delayed, you could still be eligible for compensation.
Refer to the table below to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Alitalia
It’s essential to be aware of how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which Alitalia Flights are Covered by EU261?
The EU’s air passenger protection laws have a wide-ranging scope. They cover any flight taking off from an airport within an EU country and any flight coming into a European Union member state airport provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline within, to, or from Europe, you likely have these rights. It’s good to be aware of these laws – they exist to help you if issues arise with your flight. They guarantee you’re not abandoned when your travel plans fall through.
When You Are Not Entitled to Compensation
Alitalia isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, things happen that the airline is powerless against, like really bad weather or unexpected problems.
For instance, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, Alitalia is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these events take place, you likely won’t get any compensation. The airline isn’t seen as doing anything wrong when these unexpected issues arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
30.05.202508:00 | Alitalia 2810 | Fukuoka (FUK) Tokyo (HND) | delayed | Claim Refund |
29.05.202520:20 | Alitalia 4800 | Frankfurt (FRA) Riga (RIX) | delayed | Claim Refund |
29.05.202520:20 | Alitalia 4734 | Frankfurt (FRA) Gdansk (GDN) | delayed | Claim Refund |
29.05.202519:00 | Alitalia 2784 | Seoul (ICN) Tokyo (KIX) | delayed | Claim Refund |
29.05.202518:25 | Alitalia 2780 | Seoul (ICN) Busan (PUS) | delayed | Claim Refund |
29.05.202517:20 | Alitalia 7411 | Frankfurt (FRA) Rome (LIN) | delayed | Claim Refund |
29.05.202517:00 | Alitalia 7423 | Frankfurt (FRA) Turin (TRN) | delayed | Claim Refund |
29.05.202515:15 | Alitalia 2512 | Budapest (BUD) Belgrade (BEG) | delayed | Claim Refund |
29.05.202514:50 | Alitalia 3857 | Krakow (KRK) Zurich (ZRH) | delayed | Claim Refund |
29.05.202514:50 | Alitalia 3843 | Frankfurt (FRA) Zurich (ZRH) | delayed | Claim Refund |
29.05.202514:40 | Alitalia 4818 | Frankfurt (FRA) Tallinn (TLL) | delayed | Claim Refund |
29.05.202514:10 | Alitalia 2806 | Tokyo (HND) Kochi (KCZ) | delayed | Claim Refund |
29.05.202514:05 | Alitalia 3008 | Frankfurt (FRA) Ho Chi Minh City (SGN) | delayed | Claim Refund |
29.05.202513:30 | Alitalia 2839 | Tokyo (HND) Hiroshima (HIJ) | delayed | Claim Refund |
29.05.202513:05 | Alitalia 2824 | Tokyo (HND) Okinawa (OKA) | delayed | Claim Refund |
29.05.202513:00 | Alitalia 2800 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
29.05.202512:25 | Alitalia 3874 | Zurich (ZRH) Krakow (KRK) | delayed | Claim Refund |
29.05.202511:20 | Alitalia 4882 | Munich (MUC) Krakow (KRK) | delayed | Claim Refund |
29.05.202507:55 | Alitalia 5009 | Bucharest (OTP) Budapest (BUD) | delayed | Claim Refund |
28.05.202521:15 | Alitalia 5636 | Dubai (DXB) Melbourne (MEL) | delayed | Claim Refund |
28.05.202520:30 | Alitalia 5425 | Dubai (DXB) Riyadh (RUH) | delayed | Claim Refund |
28.05.202514:40 | Alitalia 5093 | Krakow (KRK) Vienna (VIE) | delayed | Claim Refund |
28.05.202514:05 | Alitalia 4803 | Krakow (KRK) Frankfurt (FRA) | delayed | Claim Refund |
28.05.202513:30 | Alitalia 2839 | Tokyo (HND) Hiroshima (HIJ) | delayed | Claim Refund |
28.05.202513:05 | Alitalia 6715 | Mexico City (MEX) Chetumal (CTM) | delayed | Claim Refund |
28.05.202513:05 | Alitalia 4803 | Krakow (KRK) Frankfurt (FRA) | delayed | Claim Refund |
28.05.202513:00 | Alitalia 2805 | Tokyo (HND) Tokyo (CTS) | delayed | Claim Refund |
28.05.202511:50 | Alitalia 4760 | Frankfurt (FRA) Krakow (KRK) | delayed | Claim Refund |
28.05.202511:20 | Alitalia 4882 | Munich (MUC) Krakow (KRK) | delayed | Claim Refund |
28.05.202510:05 | Alitalia 5646 | Colombo (CMB) Dubai (DXB) | delayed | Claim Refund |
27.05.202523:45 | Alitalia 6068 | Istanbul (SAW) Istanbul (ADB) | delayed | Claim Refund |
27.05.202522:55 | Alitalia 6079 | Istanbul (SAW) Tbilisi (TBS) | delayed | Claim Refund |
27.05.202522:50 | Alitalia 5294 | New York (JFK) Buffalo (BUF) | delayed | Claim Refund |
27.05.202521:25 | Alitalia 6067 | Istanbul (SAW) Istanbul (ADB) | delayed | Claim Refund |
27.05.202519:35 | Alitalia 6073 | Istanbul (SAW) Istanbul (ADB) | delayed | Claim Refund |
27.05.202519:20 | Alitalia 6086 | Istanbul (SAW) Milas (BJV) | delayed | Claim Refund |
27.05.202518:10 | Alitalia 6082 | Istanbul (SAW) Milas (BJV) | delayed | Claim Refund |
27.05.202516:35 | Alitalia 7647 | Brussels (BRU) Rome (LIN) | delayed | Claim Refund |
27.05.202516:00 | Alitalia 4658 | (AEP) Santa Fe (SFN) | delayed | Claim Refund |
27.05.202514:40 | Alitalia 5093 | Krakow (KRK) Vienna (VIE) | delayed | Claim Refund |
27.05.202513:55 | Alitalia 2840 | Tokyo (HND) Tokyo (KIX) | delayed | Claim Refund |
27.05.202513:30 | Alitalia 2839 | Tokyo (HND) Hiroshima (HIJ) | delayed | Claim Refund |
27.05.202511:50 | Alitalia 4760 | Frankfurt (FRA) Krakow (KRK) | delayed | Claim Refund |
27.05.202511:20 | Alitalia 4882 | Munich (MUC) Krakow (KRK) | delayed | Claim Refund |
27.05.202511:00 | Alitalia 6056 | Antalya (AYT) Istanbul (SAW) | delayed | Claim Refund |
27.05.202510:45 | Alitalia 4605 | (AEP) San Carlos DeBariloche (BRC) | delayed | Claim Refund |
27.05.202510:05 | Alitalia 7470 | Turin (TRN) Munich (MUC) | delayed | Claim Refund |
27.05.202510:05 | Alitalia 5646 | Colombo (CMB) Dubai (DXB) | delayed | Claim Refund |
27.05.202510:00 | Alitalia 6091 | Milas (BJV) Istanbul (SAW) | delayed | Claim Refund |
27.05.202509:55 | Alitalia 6074 | Milas (BJV) Istanbul (SAW) | delayed | Claim Refund |
27.05.202509:05 | Alitalia 7061 | Istanbul (SAW) Rome (FCO) | delayed | Claim Refund |
27.05.202508:10 | Alitalia 7477 | Munich (MUC) Turin (TRN) | delayed | Claim Refund |
27.05.202505:45 | Alitalia 4667 | (AEP) San Carlos DeBariloche (BRC) | delayed | Claim Refund |
27.05.202505:15 | Alitalia 5625 | Melbourne (MEL) Dubai (DXB) | delayed | Claim Refund |
27.05.202502:45 | Alitalia 5641 | Dubai (DXB) Perth (PER) | delayed | Claim Refund |
27.05.202502:40 | Alitalia 5645 | Dubai (DXB) Colombo (CMB) | delayed | Claim Refund |
26.05.202522:20 | Alitalia 3351 | Tulsa (TUL) Dallas (DFW) | delayed | Claim Refund |
26.05.202515:15 | Alitalia 2512 | Budapest (BUD) Belgrade (BEG) | delayed | Claim Refund |
26.05.202514:55 | Alitalia 4849 | Stuttgart (STR) Frankfurt (FRA) | delayed | Claim Refund |
26.05.202514:40 | Alitalia 5093 | Krakow (KRK) Vienna (VIE) | delayed | Claim Refund |
26.05.202514:10 | Alitalia 2806 | Tokyo (HND) Kochi (KCZ) | delayed | Claim Refund |
26.05.202514:10 | Alitalia 2802 | Tokyo (HND) Akita (AXT) | delayed | Claim Refund |
26.05.202513:55 | Alitalia 2840 | Tokyo (HND) Tokyo (KIX) | delayed | Claim Refund |
26.05.202513:30 | Alitalia 2839 | Tokyo (HND) Hiroshima (HIJ) | delayed | Claim Refund |
26.05.202513:00 | Alitalia 2800 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
26.05.202512:55 | Alitalia 5094 | Vienna (VIE) Krakow (KRK) | delayed | Claim Refund |
26.05.202511:50 | Alitalia 4760 | Frankfurt (FRA) Krakow (KRK) | delayed | Claim Refund |
26.05.202507:40 | Alitalia 2803 | Kochi (KCZ) Tokyo (HND) | delayed | Claim Refund |
26.05.202506:10 | Alitalia 4801 | Krakow (KRK) Frankfurt (FRA) | delayed | Claim Refund |
25.05.202523:00 | Alitalia 6124 | Casablanca (CMN) Er-Rachidia (ERH) | delayed | Claim Refund |
25.05.202519:10 | Alitalia 3417 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
25.05.202518:25 | Alitalia 2780 | Seoul (ICN) Busan (PUS) | delayed | Claim Refund |
25.05.202518:20 | Alitalia 5008 | Bucharest (OTP) Timisoara (TSR) | delayed | Claim Refund |
25.05.202518:15 | Alitalia 4627 | (AEP) La Rioja (IRJ) | delayed | Claim Refund |
25.05.202518:10 | Alitalia 7638 | Rome (FCO) Brussels (BRU) | delayed | Claim Refund |
25.05.202517:20 | Alitalia 7317 | Frankfurt (FRA) Venice (VCE) | delayed | Claim Refund |
25.05.202516:40 | Alitalia 7297 | Frankfurt (FRA) Rome (MXP) | delayed | Claim Refund |
25.05.202516:40 | Alitalia 7311 | Frankfurt (FRA) Venice (VCE) | delayed | Claim Refund |
25.05.202516:20 | Alitalia 7413 | Frankfurt (FRA) Rome (LIN) | delayed | Claim Refund |
25.05.202516:00 | Alitalia 7277 | Frankfurt (FRA) Rome (FCO) | delayed | Claim Refund |
25.05.202515:05 | Alitalia 2809 | Tokyo (HND) Nagasaki (NGS) | delayed | Claim Refund |
25.05.202515:00 | Alitalia 7639 | Brussels (BRU) Rome (FCO) | delayed | Claim Refund |
25.05.202514:55 | Alitalia 4818 | Frankfurt (FRA) Tallinn (TLL) | delayed | Claim Refund |
25.05.202514:50 | Alitalia 3843 | Frankfurt (FRA) Zurich (ZRH) | delayed | Claim Refund |
25.05.202514:50 | Alitalia 4711 | Bremen (BRE) Frankfurt (FRA) | delayed | Claim Refund |
25.05.202514:40 | Alitalia 5093 | Krakow (KRK) Vienna (VIE) | delayed | Claim Refund |
25.05.202514:10 | Alitalia 2806 | Tokyo (HND) Kochi (KCZ) | delayed | Claim Refund |
25.05.202513:50 | Alitalia 3783 | Bristol (BRS) Amsterdam (AMS) | delayed | Claim Refund |
25.05.202513:40 | Alitalia 7685 | Seoul (ICN) Rome (MXP) | delayed | Claim Refund |
25.05.202513:35 | Alitalia 4780 | Frankfurt (FRA) N?rnberg (NUE) | delayed | Claim Refund |
25.05.202513:35 | Alitalia 4724 | Frankfurt (FRA) Dusseldorf (DUS) | delayed | Claim Refund |
25.05.202513:30 | Alitalia 4710 | Frankfurt (FRA) Dresden (DRS) | delayed | Claim Refund |
25.05.202513:30 | Alitalia 2839 | Tokyo (HND) Hiroshima (HIJ) | delayed | Claim Refund |
25.05.202513:30 | Alitalia 7656 | Venice (VCE) Brussels (BRU) | delayed | Claim Refund |
25.05.202513:20 | Alitalia 4738 | Frankfurt (FRA) Hanover (HAJ) | delayed | Claim Refund |
25.05.202513:15 | Alitalia 7271 | Frankfurt (FRA) Catania (CTA) | delayed | Claim Refund |
25.05.202513:15 | Alitalia 4764 | Frankfurt (FRA) Leipzig-Halle (LEJ) | delayed | Claim Refund |
25.05.202513:05 | Alitalia 6565 | Sao Paulo (SDU) Sao Paulo (GRU) | delayed | Claim Refund |
25.05.202513:00 | Alitalia 4346 | Frankfurt (FRA) Wroclaw (WRO) | delayed | Claim Refund |
25.05.202513:00 | Alitalia 3782 | Amsterdam (AMS) Bristol (BRS) | delayed | Claim Refund |
