Dealing with flight disruptions can be very annoying. However, the bright side is that the European Union has regulations to support travelers when things get messed up. If you’re traveling by air in the EU, it’s a good idea to know about these regulations. They can help you out if your flight gets messed up.
Knowing what you’re entitled to can make handling travel problems less stressful. While it won’t make your flight go any faster, it can help you feel less stressed when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Remember to inquire with airline workers about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Air Greenland Flight Delay Compensation
Travel setbacks from Air Greenland can be really annoying. However there’s a bright side: if you’re stuck waiting for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could get up to €600 per person. What counts is when you arrive, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on your flight distance. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed for the same duration.
Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Air Greenland Flight Cancellation Compensation
The European Union has regulations to assist you in case of flight cancellation. Here’s the important information:
If your flight gets cancelled within two weeks of your scheduled departure, you could be eligible for compensation up to €600. But keep in mind – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
Your potential compensation is determined by two factors:
- The length of your flight
- The delay in your arrival
So, even if you arrive later than planned, you may still receive some compensation.
Check out the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Air Greenland
It’s crucial to be aware of how to claim the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Complete this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will do our best to obtain your rightful compensation. You are only charged if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed as a result of operational issues or technical difficulties, if it was not caused by extraordinary circumstances including severe weather or air traffic control decisions, you are entitled to compensation.
Which Air Greenland Flights are Covered by EU261?
The European Union’s laws for protecting air passengers have a wide-ranging scope. They apply to any flight taking off from an airport within an EU country and any flight coming into an airport within an EU country provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also apply to airlines from Norway, Switzerland, and Iceland. This means if you’re flying with any airline within, to, or from Europe, you likely have these rights. It’s good to understand these laws – they’re in place to help you if problems occur with your flight. They make sure you’re not abandoned when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Air Greenland is not always at fault when flights are delayed or cancelled. At times, things happen that the airline can’t control, like severe weather conditions or unexpected problems.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or an air traffic control strike, Air Greenland cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these things happen, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur.