Coping with flight disruptions can be quite upsetting. However, the positive thing is that the European Union has laws to help travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s a good idea to understand these protections. They can be useful if your flight goes off course. Knowing what you’re entitled to can make handling travel problems less stressful. While it won’t get you to your destination quicker, it can help you feel less stressed when things don’t go as planned. Passenger Rights under EU Regulation 261/2004 EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines look after their passengers when things go wrong. When flights are delayed or cancelled, airlines must offer you: Refreshments and snacks Accommodation if you’re stuck overnight Transportation to and from the hotel Two free phone calls, emails, or faxes If you’re experiencing a significant delay or your flight is cancelled, you might also receive: A refund An alternative flight Compensation to make up for the inconvenience Don’t forget to ask airline staff about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation. AeroItalia Flight Delay Compensation Flight delays from AeroItalia can be very frustrating. However there’s some good news: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation. Regulations in the UK and EU are in your favor. You could get up to €600 per person. What matters is when you land, not when you depart. So pay attention to your arrival time if you want to seek compensation. How much you get depends on the length of your journey. A brief trip won’t be compensated as highly as a longer flight, even if they’re both delayed the same amount of time. Interested in learning exactly how much you could get? Check out the table below to see what compensation you could receive: Less than 3 hoursBetween 3-4 hoursFour hours +Distance0€250€250All flights up to 1500 km0€400€400All flights between 1500 km and 3500 km0€400€400All intra-EU flights over 3500 km0€300€600All non-EU flights over 3500 km AeroItalia Flight Cancellation Compensation The European Union has regulations to protect you if your flight is cancelled. Here’s what you need to know: If your flight gets cancelled less than two weeks before your scheduled departure, you might get compensation up to €600. But there’s a catch – the airline can avoid paying if they can get you on another flight that doesn’t significantly disrupt your travel. The airline may not need to compensate you if they provide an alternative flight that meets the following conditions: Advance NoticeRe-routing Requirements14 DaysNone7 – 13 DaysAlternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flightLess than 7 DaysAlternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight If you choose to board an alternative flight from the airline, you can still get compensation. The most important thing is when you reach your final destination. Your potential compensation depends on a couple of points: The length of your flight How late you arrive So, even if the alternative flight is delayed, you could still be eligible for compensation. Check out the table below to understand better: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km The airline may not need to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not get any compensation. How to Claim Compensation from AeroItalia It’s crucial to be aware of how to claim the compensation you deserve under EU Regulation 261/2004. Here’s how to do it: Fill in this form. You’ll need to provide details including your flight number, date, and what went wrong. Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case. Don’t forget that it is your right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed because of operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you are entitled to compensation. Which AeroItalia Flights are Covered by EU261? The EU’s air passenger protection laws are far-reaching. They apply to all flights departing from an airport within an EU country and to all flights arriving at an airport in an EU member state if the flight is operated by an EU airline. ItineraryCovered by EU 261Flights departing EU airports✅ CoveredFlights arriving at EU airports✅ Covered These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, within, or from Europe, you most likely have these rights. It’s helpful to be aware of these regulations – they’re in place to support you if issues arise with your flight. They make sure you’re not left on your own when your trip arrangements don’t work out. When You Are Not Entitled to Compensation AeroItalia is not always at fault when flights are delayed or cancelled. Sometimes, events occur that the airline has no control over, like really bad weather or unexpected problems. For instance, if there’s a sudden storm, an airport emergency, or air traffic controllers go on strike, AeroItalia cannot be held accountable. These are called “extraordinary circumstances” that the airline is unable to prevent. When these situations occur, you probably won’t get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties arise.