Compensation and Reimbursement for Jazeera Airways Strike

Yurii Semikopenko
04.09.2024

Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation outlines the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at your rights as a passenger and how to claim compensation from the airline.

When Are You Entitled to Jazeera Airways Strike Compensation?

European Union Regulation 261/2004 protects passengers affected by airline strikes. This regulation obliges the airline to issue compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, as a result, the airline is responsible for them.

It is important to understand that the situation with compensation is complex. Some strikes may qualify for the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground personnel, etc. When faced with disruptions caused by these ground staff, the chances of getting compensation may be significantly reduced. It is crucial to determine exactly which personnel is involved in the strike. This directly impacts your right to compensation.

Flight Cancellation Compensation

In cases of flight cancellation due to a strike, the airline must notify passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261 regulation, if your flight is delayed and you reach your final destination more than three hours later than planned, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.

The amount of compensation depends on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Jazeera Airways Strike Compensation

When a travel disruption occurs, passengers could be entitled to compensation, but certain requirements must be met. It’s crucial to understand these requirements to properly navigate the compensation process:

  • Your flight must be covered by the EU261/2004 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
  • A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
  • You are required to have a valid reservation and be ready to travel. This includes having a valid booking and all essential travel documents ready (passport, visas).
  • You need to get to the airport on time. Check-in within the time specified by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.

In case you believe you meet these requirements following a Jazeera Airways strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Knowing your rights and responsibilities is the first step to potentially obtaining compensation for an airline strike.

How to Claim Jazeera Airways Strike Compensation

Dealing with flight cancellations or delays due to strikes is always frustrating. This can spoil your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, take the following actions:

  1. Complete our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws well and will strive to get you your compensation. You only incur a fee if we win your case.

By following these steps, you will obtain the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers should know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below are a part of the airline company’s duty to care for every passenger.

Right to Care

When the flight delay is 2+ hours, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make 2 calls and send faxes, or e-mails for free.

Rebooking or Refunds

If your flight is cancelled or delayed by over five hours, you are entitled to a full refund or an alternative flight to your final destination. These options have some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

11.04.202510:50

Jazeera Airways

122

Dubai (DXB)

Kuwait City (KWI)

delayed

Refunds

03.04.202503:25

Jazeera Airways

715

Kuwait City (KWI)

Sohag (HMB)

delayed

Refunds

02.04.202510:50

Jazeera Airways

122

Dubai (DXB)

Kuwait City (KWI)

delayed

Refunds

26.02.202513:55

Jazeera Airways

117

Kuwait City (KWI)

Doha (DOH)

delayed

Refunds

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