Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are protected by EU261/2004 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to Malaysia Airlines Strike Compensation?
EU Regulation 261/2004 protects travelers affected by airline strikes. This regulation obliges the airline to issue compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Certain strikes may be classified as the “extraordinary circumstances” exception. These include strikes by baggage handlers, firefighters, ground staff, etc. In the event of disruptions resulting from these ground staff, the chances of receiving compensation may be significantly reduced. It is crucial to identify exactly which crew is involved in the strike. This directly influences your eligibility for compensation.
Flight Cancellation Compensation
In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to passengers in the amount of up to 600 euros.
It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than 3 hours later than planned, you are entitled to compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.
The amount of compensation depends on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Malaysia Airlines Strike Compensation
When an airline strike occurs, passengers may be entitled to compensation, but certain requirements must be met. It’s crucial to understand these criteria to properly navigate the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This applies to all flights departing from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight has been delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
- You are required to have a valid reservation and be ready to travel. This includes having a confirmed booking and all essential travel documents prepared (passport, visas).
- You need to get to the airport on time. Complete check-in within the specified time by your airline. If no time is given, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
If you believe you meet these criteria following a Malaysia Airlines strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step in potentially obtaining compensation for an airline strike.
How to Claim Malaysia Airlines Strike Compensation
Dealing with flight cancellations or delays due to strikes is always frustrating. This can spoil your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, take the following actions:
- Fill in our form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to secure your compensation. You are only charged if we win your case.
By following these steps, get the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers should know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below fall under the airline company’s duty to care for every passenger.
Right to Care
When the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Additionally, the affected passengers have a right to make two phone calls and send faxes, or e-mails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.11.202509:00 | Malaysia Airlines 715 | Kuala Lumpur (KUL) Denpasar (DPS) | Delayed | Claim Refund |
07.11.202506:15 | Malaysia Airlines 5270 | New Delhi (DEL) Patna (PAT) | Delayed | Claim Refund |
07.11.202502:35 | Malaysia Airlines 4162 | Doha (DOH) Bucharest (OTP) | Delayed | Claim Refund |
07.11.202502:30 | Malaysia Airlines 5710 | Kuala Lumpur (KUL) Xiamen (XMN) | Delayed | Claim Refund |
07.11.202502:10 | Malaysia Airlines 4134 | Doha (DOH) Dammam (DMM) | Delayed | Claim Refund |
06.11.202520:05 | Malaysia Airlines 2747 | Bintulu (BTU) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.11.202518:15 | Malaysia Airlines 1276 | Kuala Lumpur (KUL) Kuantan (KUA) | Delayed | Claim Refund |
06.11.202518:00 | Malaysia Airlines 9524 | Charlotte (CLT) Chicago (ORD) | Delayed | Claim Refund |
06.11.202517:10 | Malaysia Airlines 2746 | Kuala Lumpur (KUL) Bintulu (BTU) | Delayed | Claim Refund |
06.11.202517:05 | Malaysia Airlines 5475 | Kuala Lumpur (SZB) Singapore (XSP) | Delayed | Claim Refund |
06.11.202517:00 | Malaysia Airlines 4826 | Tokyo (NRT) Chicago (ORD) | Delayed | Claim Refund |
06.11.202516:39 | Malaysia Airlines 9507 | Charlotte (CLT) Chicago (ORD) | Delayed | Claim Refund |
06.11.202516:35 | Malaysia Airlines 9484 | Atlanta (ATL) Chicago (ORD) | Delayed | Claim Refund |
06.11.202516:10 | Malaysia Airlines 5276 | New Delhi (DEL) Varanasi (VNS) | Delayed | Claim Refund |
06.11.202516:05 | Malaysia Airlines 5265 | New Delhi (DEL) Patna (PAT) | Delayed | Claim Refund |
06.11.202515:00 | Malaysia Airlines 5583 | New Delhi (DEL) Kolkata (CCU) | Delayed | Claim Refund |
06.11.202514:40 | Malaysia Airlines 5714 | Kuala Lumpur (KUL) Xiamen (XMN) | Delayed | Claim Refund |
06.11.202513:26 | Malaysia Airlines 9481 | Portland (PDX) Chicago (ORD) | Delayed | Claim Refund |
06.11.202512:45 | Malaysia Airlines 9165 | Tokyo (HND) Tokyo (KIX) | Delayed | Claim Refund |
06.11.202512:15 | Malaysia Airlines 788 | Kuala Lumpur (KUL) Bangkok (BKK) | Delayed | Claim Refund |
06.11.202512:10 | Malaysia Airlines 5648 | Amsterdam (AMS) Zurich (ZRH) | Delayed | Claim Refund |
06.11.202512:05 | Malaysia Airlines 5485 | Kuala Lumpur (SZB) Singapore (XSP) | Delayed | Claim Refund |
06.11.202511:55 | Malaysia Airlines 2621 | Kota-Kinabalu (BKI) Kuala Lumpur (KUL) | Delayed | Claim Refund |
06.11.202511:55 | Malaysia Airlines 9930 | London (LHR) Zurich (ZRH) | Delayed | Claim Refund |
06.11.202511:35 | Malaysia Airlines 9470 | Los Angeles (LAX) Chicago (ORD) | Delayed | Claim Refund |
06.11.202511:15 | Malaysia Airlines 2646 | Kuala Lumpur (KUL) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
06.11.202510:44 | Malaysia Airlines 9519 | Los Angeles (LAX) Chicago (ORD) | Delayed | Claim Refund |
06.11.202510:25 | Malaysia Airlines 4869 | Bangkok (BKK) Phuket (HKT) | Delayed | Claim Refund |
06.11.202510:05 | Malaysia Airlines 4859 | Bangkok (BKK) Luang Prabang (LPQ) | Delayed | Claim Refund |
06.11.202509:25 | Malaysia Airlines 390 | Kuala Lumpur (KUL) Xiamen (XMN) | Delayed | Claim Refund |
06.11.202509:25 | Malaysia Airlines 5837 | Krabi (KBV) Bangkok (BKK) | Delayed | Claim Refund |
06.11.202509:20 | Malaysia Airlines 4895 | Bangkok (BKK) Koh Samui (USM) | Delayed | Claim Refund |
06.11.202509:10 | Malaysia Airlines 5615 | Chennai (MAA) Tiruchirapally (TRZ) | Delayed | Claim Refund |
06.11.202508:50 | Malaysia Airlines 9262 | Berlin (BER) Doha (DOH) | Delayed | Claim Refund |
06.11.202508:30 | Malaysia Airlines 4317 | Istanbul (IST) Hanover (HAJ) | Delayed | Claim Refund |
06.11.202508:30 | Malaysia Airlines 5858 | Udon Thani (UTH) Bangkok (BKK) | Delayed | Claim Refund |
06.11.202508:25 | Malaysia Airlines 2612 | Kuala Lumpur (KUL) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
06.11.202507:01 | Malaysia Airlines 4980 | Koh Samui (USM) Bangkok (BKK) | Delayed | Claim Refund |
06.11.202500:50 | Malaysia Airlines 318 | Kuala Lumpur (KUL) (PKX) | Delayed | Claim Refund |
05.11.202522:40 | Malaysia Airlines 5562 | Goa (GOI) Mumbai (BOM) | Delayed | Claim Refund |
05.11.202522:40 | Malaysia Airlines 52 | Kuala Lumpur (KUL) Tokyo (KIX) | Delayed | Claim Refund |
05.11.202522:35 | Malaysia Airlines 5399 | Penang (PEN) Kuala Lumpur (SZB) | Delayed | Claim Refund |
05.11.202522:20 | Malaysia Airlines 5346 | Johor Bahru (JHB) Kuala Lumpur (SZB) | Delayed | Claim Refund |
05.11.202522:20 | Malaysia Airlines 5346 | Johor Bahru (JHB) Kuala Lumpur (SZB) | Delayed | Claim Refund |
05.11.202521:55 | Malaysia Airlines 9786 | Tokyo (HND) Honolulu (HNL) | Delayed | Claim Refund |
05.11.202521:05 | Malaysia Airlines 5349 | Alor Setar (AOR) Kuala Lumpur (SZB) | Delayed | Claim Refund |
05.11.202521:05 | Malaysia Airlines 9168 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
05.11.202521:00 | Malaysia Airlines 9788 | Tokyo (HND) Honolulu (HNL) | Delayed | Claim Refund |
05.11.202519:55 | Malaysia Airlines 9051 | Doha (DOH) Kuala Lumpur (KUL) | Delayed | Claim Refund |
05.11.202519:45 | Malaysia Airlines 5869 | Bangkok (BKK) Khon Kaen (KKC) | Delayed | Claim Refund |
05.11.202519:30 | Malaysia Airlines 4169 | Jeddah (JED) Doha (DOH) | Delayed | Claim Refund |
05.11.202519:00 | Malaysia Airlines 5476 | Singapore (XSP) Kuala Lumpur (SZB) | Delayed | Claim Refund |
05.11.202518:50 | Malaysia Airlines 9074 | Chicago (ORD) Doha (DOH) | Delayed | Claim Refund |
05.11.202518:30 | Malaysia Airlines 5850 | Bangkok (BKK) Hat Yai (HDY) | Delayed | Claim Refund |
05.11.202518:30 | Malaysia Airlines 2638 | Kuala Lumpur (KUL) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
05.11.202518:05 | Malaysia Airlines 5280 | New Delhi (DEL) Patna (PAT) | Delayed | Claim Refund |
05.11.202517:10 | Malaysia Airlines 9116 | Tokyo (NRT) San Diego (SAN) | Delayed | Claim Refund |
05.11.202517:05 | Malaysia Airlines 783 | Bangkok (BKK) Kuala Lumpur (KUL) | Delayed | Claim Refund |
05.11.202516:32 | Malaysia Airlines 9473 | Miami (MIA) New York (JFK) | Delayed | Claim Refund |
05.11.202516:05 | Malaysia Airlines 5265 | New Delhi (DEL) Patna (PAT) | Delayed | Claim Refund |
05.11.202516:05 | Malaysia Airlines 2607 | Kota-Kinabalu (BKI) Kuala Lumpur (KUL) | Delayed | Claim Refund |
05.11.202515:55 | Malaysia Airlines 5282 | Chennai (MAA) Vishakhapatnam (VTZ) | Delayed | Claim Refund |
05.11.202515:40 | Malaysia Airlines 5956 | Khon Kaen (KKC) Bangkok (BKK) | Delayed | Claim Refund |
05.11.202515:25 | Malaysia Airlines 5624 | Chiang Mai (CNX) Bangkok (BKK) | Delayed | Claim Refund |
05.11.202515:10 | Malaysia Airlines 9240 | Rome (FCO) Doha (DOH) | Delayed | Claim Refund |
05.11.202515:00 | Malaysia Airlines 5672 | Bangkok (BKK) Phuket (HKT) | Delayed | Claim Refund |
05.11.202514:50 | Malaysia Airlines 782 | Kuala Lumpur (KUL) Bangkok (BKK) | Delayed | Claim Refund |
05.11.202514:40 | Malaysia Airlines 5714 | Kuala Lumpur (KUL) Xiamen (XMN) | Delayed | Claim Refund |
05.11.202514:25 | Malaysia Airlines 4921 | Bangkok (BKK) Koh Samui (USM) | Delayed | Claim Refund |
05.11.202514:15 | Malaysia Airlines 789 | Bangkok (BKK) Kuala Lumpur (KUL) | Delayed | Claim Refund |
05.11.202514:10 | Malaysia Airlines 5868 | Bangkok (BKK) Khon Kaen (KKC) | Delayed | Claim Refund |
05.11.202513:45 | Malaysia Airlines 9049 | Amman (AMM) Doha (DOH) | Delayed | Claim Refund |
05.11.202513:40 | Malaysia Airlines 4109 | Istanbul (SAW) Doha (DOH) | Delayed | Claim Refund |
05.11.202512:40 | Malaysia Airlines 4933 | Bangkok (BKK) Phuket (HKT) | Delayed | Claim Refund |
05.11.202512:40 | Malaysia Airlines 2614 | Kuala Lumpur (KUL) Kota-Kinabalu (BKI) | Delayed | Claim Refund |
05.11.202512:40 | Malaysia Airlines 9280 | Athens (ATH) Doha (DOH) | Delayed | Claim Refund |
05.11.202512:15 | Malaysia Airlines 5583 | Vishakhapatnam (VTZ) Chennai (MAA) | Delayed | Claim Refund |
05.11.202512:15 | Malaysia Airlines 788 | Kuala Lumpur (KUL) Bangkok (BKK) | Delayed | Claim Refund |
05.11.202512:10 | Malaysia Airlines 5648 | Amsterdam (AMS) Zurich (ZRH) | Delayed | Claim Refund |
05.11.202510:55 | Malaysia Airlines 9796 | Taipei (TPE) Tokyo (NRT) | Delayed | Claim Refund |
05.11.202510:50 | Malaysia Airlines 9828 | London (LHR) Edinburgh (EDI) | Delayed | Claim Refund |
05.11.202510:00 | Malaysia Airlines 9127 | Tokyo (NRT) Agana (GUM) | Delayed | Claim Refund |
05.11.202509:40 | Malaysia Airlines 9870 | London (LHR) Lyon (LYS) | Delayed | Claim Refund |
05.11.202509:15 | Malaysia Airlines 5215 | Khasab (KHS) Muscat (MCT) | Cancelled | Claim Refund |
05.11.202509:02 | Malaysia Airlines 9447 | Los Angeles (LAX) New York (MCO) | Delayed | Claim Refund |
05.11.202508:50 | Malaysia Airlines 9928 | London (LHR) Zurich (ZRH) | Delayed | Claim Refund |
05.11.202508:40 | Malaysia Airlines 9222 | Munich (MUC) Doha (DOH) | Delayed | Claim Refund |
05.11.202508:35 | Malaysia Airlines 9242 | Barcelona (BCN) Doha (DOH) | Delayed | Claim Refund |
05.11.202508:10 | Malaysia Airlines 5565 | Bhubaneswar (BBI) Chennai (MAA) | Delayed | Claim Refund |
05.11.202507:40 | Malaysia Airlines 5214 | Muscat (MCT) Khasab (KHS) | Cancelled | Claim Refund |
05.11.202502:30 | Malaysia Airlines 5710 | Kuala Lumpur (KUL) Xiamen (XMN) | Delayed | Claim Refund |
05.11.202500:35 | Malaysia Airlines 9103 | New York (JFK) Tokyo (HND) | Delayed | Claim Refund |
04.11.202523:35 | Malaysia Airlines 88 | Kuala Lumpur (KUL) Tokyo (NRT) | Delayed | Claim Refund |
04.11.202522:40 | Malaysia Airlines 52 | Kuala Lumpur (KUL) Tokyo (KIX) | Delayed | Claim Refund |
04.11.202521:00 | Malaysia Airlines 9066 | New York (JFK) Doha (DOH) | Delayed | Claim Refund |
04.11.202520:45 | Malaysia Airlines 9080 | Boston (BOS) Doha (DOH) | Delayed | Claim Refund |
04.11.202519:40 | Malaysia Airlines 9662 | Philadelphia (PHL) Doha (DOH) | Delayed | Claim Refund |
04.11.202518:50 | Malaysia Airlines 9074 | Chicago (ORD) Doha (DOH) | Delayed | Claim Refund |
04.11.202518:30 | Malaysia Airlines 9424 | Chicago (ORD) London (LHR) | Delayed | Claim Refund |
04.11.202517:45 | Malaysia Airlines 9072 | Chicago (IAH) Doha (DOH) | Delayed | Claim Refund |
