Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation establishes the rules for compensation and assistance for travelers during airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline.
When Are You Entitled to Air Mauritius Strike Compensation?
European Union Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to issue compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, as a result, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Some strikes may fall under the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground personnel, etc. When faced with disruptions resulting from these ground staff, the chances of receiving compensation may be significantly reduced. It is crucial to determine exactly which staff is involved in the strike. This directly affects your eligibility for compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must notify travelers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than scheduled, you are eligible for compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane took off.
The amount of compensation is based on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Air Mauritius Strike Compensation
When an airline strike occurs, passengers may be entitled to compensation, but certain criteria must be met. It’s important to understand these requirements to properly navigate the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when operated by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
- You must have a valid reservation and be ready to travel. This includes having a valid booking and all essential travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Complete check-in within the specified time by your airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.
If you believe you meet these conditions following a Air Mauritius strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step towards potentially obtaining compensation for an airline strike.
How to Claim Air Mauritius Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can ruin not just your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, proceed with these steps:
- Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will make every effort to obtain your rightful compensation. You only pay us if we win your case.
By following these steps, you will secure the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers must know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below fall under the airline company’s duty to care for each passenger.
Right to Care
When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. Additionally, the affected passengers have a right to make 2 phone calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by 5+ hours, you can request a full refund or an alternative flight to your final destination. These solutions offer some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
12.11.202522:00 | Air Mauritius 248 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
12.11.202516:25 | Air Mauritius 9938 | Male (MLE) Colombo (CMB) | Delayed | Claim Refund |
12.11.202516:10 | Air Mauritius 9936 | Dubai (DXB) Colombo (CMB) | Delayed | Claim Refund |
12.11.202515:25 | Air Mauritius 9384 | Paris (CDG) Frankfurt (FRA) | Delayed | Claim Refund |
12.11.202513:30 | Air Mauritius 9016 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
12.11.202509:45 | Air Mauritius 9018 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
11.11.202521:35 | Air Mauritius 9010 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
11.11.202519:25 | Air Mauritius 148 | Plaisance (MRU) Rodrigues Island (RRG) | Delayed | Claim Refund |
11.11.202515:40 | Air Mauritius 9346 | Paris (CDG) Bilbao (BIO) | Delayed | Claim Refund |
11.11.202511:40 | Air Mauritius 126 | Plaisance (MRU) Rodrigues Island (RRG) | Delayed | Claim Refund |
11.11.202510:30 | Air Mauritius 913 | Dubai (DXB) Plaisance (MRU) | Delayed | Claim Refund |
11.11.202510:10 | Air Mauritius 9356 | Paris (CDG) Rome (MXP) | Delayed | Claim Refund |
11.11.202510:05 | Air Mauritius 209 | St Denis de la Reunion (RUN) Plaisance (MRU) | Delayed | Claim Refund |
11.11.202510:05 | Air Mauritius 9076 | Paris (CDG) Marseille (MRS) | Delayed | Claim Refund |
11.11.202509:50 | Air Mauritius 9340 | Paris (CDG) Bilbao (BIO) | Delayed | Claim Refund |
11.11.202509:50 | Air Mauritius 9380 | Paris (CDG) Frankfurt (FRA) | Delayed | Claim Refund |
11.11.202509:35 | Air Mauritius 9310 | Paris (CDG) Rome (FCO) | Delayed | Claim Refund |
11.11.202509:35 | Air Mauritius 9494 | Paris (CDG) Vienna (VIE) | Delayed | Claim Refund |
11.11.202509:15 | Air Mauritius 9116 | Paris (CDG) Rennes (RNS) | Delayed | Claim Refund |
11.11.202509:10 | Air Mauritius 9360 | Paris (CDG) Dusseldorf (DUS) | Delayed | Claim Refund |
11.11.202509:05 | Air Mauritius 7592 | Paris (CDG) Amsterdam (AMS) | Delayed | Claim Refund |
11.11.202508:35 | Air Mauritius 208 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
11.11.202508:30 | Air Mauritius 9092 | Paris (CDG) Nantes (NTE) | Delayed | Claim Refund |
11.11.202507:45 | Air Mauritius 9035 | Clermont-Ferrand (CFE) Paris (CDG) | Delayed | Claim Refund |
11.11.202507:30 | Air Mauritius 9930 | Dubai (DXB) Karachi (KHI) | Delayed | Claim Refund |
11.11.202507:25 | Air Mauritius 9347 | Bilbao (BIO) Paris (CDG) | Delayed | Claim Refund |
11.11.202507:10 | Air Mauritius 9390 | Paris (CDG) Amsterdam (AMS) | Delayed | Claim Refund |
11.11.202506:55 | Air Mauritius 9351 | Rome (MXP) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:30 | Air Mauritius 9103 | Pau (PUF) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:30 | Air Mauritius 9543 | Zurich (ZRH) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:30 | Air Mauritius 9623 | Billund (BLL) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:20 | Air Mauritius 9413 | London (LHR) Paris (CDG) | Cancelled | Claim Refund |
11.11.202506:15 | Air Mauritius 9497 | Vienna (VIE) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:15 | Air Mauritius 9637 | Stockholm (ARN) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:10 | Air Mauritius 9193 | N?rnberg (NUE) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:05 | Air Mauritius 9641 | Gothenburg (GOT) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:05 | Air Mauritius 9455 | Newcastle (NCL) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:05 | Air Mauritius 9533 | Bologna (BLQ) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:00 | Air Mauritius 9311 | Rome (FCO) Paris (CDG) | Delayed | Claim Refund |
11.11.202506:00 | Air Mauritius 9335 | Birmingham (BHX) Paris (CDG) | Delayed | Claim Refund |
11.11.202503:35 | Air Mauritius 747 | Chennai (MAA) Plaisance (MRU) | Delayed | Claim Refund |
10.11.202522:35 | Air Mauritius 14 | Plaisance (MRU) Paris (CDG) | Delayed | Claim Refund |
10.11.202517:20 | Air Mauritius 9682 | Paris (CDG) Berlin (BER) | Delayed | Claim Refund |
10.11.202516:20 | Air Mauritius 15 | Paris (CDG) Plaisance (MRU) | Delayed | Claim Refund |
10.11.202510:10 | Air Mauritius 9094 | Paris (CDG) Nantes (NTE) | Delayed | Claim Refund |
10.11.202508:30 | Air Mauritius 9598 | Paris (CDG) Geneva (GVA) | Delayed | Claim Refund |
10.11.202507:25 | Air Mauritius 9388 | Paris (CDG) Frankfurt (FRA) | Delayed | Claim Refund |
09.11.202521:35 | Air Mauritius 9010 | Paris (CDG) Bordeaux (BOD) | Delayed | Claim Refund |
09.11.202521:15 | Air Mauritius 9626 | Paris (CDG) Billund (BLL) | Delayed | Claim Refund |
09.11.202521:00 | Air Mauritius 9498 | Paris (CDG) Vienna (VIE) | Delayed | Claim Refund |
09.11.202520:55 | Air Mauritius 9334 | Paris (CDG) Birmingham (BHX) | Delayed | Claim Refund |
09.11.202516:50 | Air Mauritius 9645 | Gothenburg (GOT) Paris (CDG) | Delayed | Claim Refund |
09.11.202513:55 | Air Mauritius 9642 | Paris (CDG) Gothenburg (GOT) | Delayed | Claim Refund |
09.11.202509:50 | Air Mauritius 9370 | Paris (CDG) Edinburgh (EDI) | Delayed | Claim Refund |
09.11.202507:50 | Air Mauritius 9942 | Dubai (DXB) Dammam (DMM) | Delayed | Claim Refund |
09.11.202506:15 | Air Mauritius 9497 | Vienna (VIE) Paris (CDG) | Delayed | Claim Refund |
09.11.202502:35 | Air Mauritius 9934 | Dubai (DXB) Colombo (CMB) | Delayed | Claim Refund |
09.11.202502:20 | Air Mauritius 9944 | Dubai (DXB) Dammam (DMM) | Delayed | Claim Refund |
08.11.202523:15 | Air Mauritius 155 | Rodrigues Island (RRG) Plaisance (MRU) | Delayed | Claim Refund |
08.11.202522:25 | Air Mauritius 151 | Rodrigues Island (RRG) Plaisance (MRU) | Delayed | Claim Refund |
08.11.202522:25 | Air Mauritius 42 | Plaisance (MRU) London (LGW) | Delayed | Claim Refund |
08.11.202522:00 | Air Mauritius 248 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
08.11.202521:00 | Air Mauritius 9078 | Paris (CDG) Marseille (MRS) | Delayed | Claim Refund |
08.11.202518:10 | Air Mauritius 933 | Paris (CDG) Plaisance (MRU) | Delayed | Claim Refund |
08.11.202516:50 | Air Mauritius 9086 | Paris (CDG) Nice (NCE) | Delayed | Claim Refund |
08.11.202516:20 | Air Mauritius 15 | Paris (CDG) Plaisance (MRU) | Delayed | Claim Refund |
08.11.202515:00 | Air Mauritius 9057 | Lyon (LYS) Paris (CDG) | Delayed | Claim Refund |
08.11.202514:20 | Air Mauritius 288 | Plaisance (MRU) Antananarivo (TNR) | Delayed | Claim Refund |
08.11.202513:00 | Air Mauritius 9054 | Paris (CDG) Lyon (LYS) | Delayed | Claim Refund |
08.11.202511:50 | Air Mauritius 9051 | Lyon (LYS) Paris (CDG) | Delayed | Claim Refund |
08.11.202511:15 | Air Mauritius 9361 | Dusseldorf (DUS) Paris (CDG) | Delayed | Claim Refund |
08.11.202509:40 | Air Mauritius 9938 | Dubai (DXB) Male (MLE) | Delayed | Claim Refund |
08.11.202508:50 | Air Mauritius 9180 | Paris (CDG) Hamburg (HAM) | Delayed | Claim Refund |
08.11.202507:50 | Air Mauritius 9942 | Dubai (DXB) Dammam (DMM) | Delayed | Claim Refund |
07.11.202521:00 | Air Mauritius 9498 | Paris (CDG) Vienna (VIE) | Delayed | Claim Refund |
07.11.202518:20 | Air Mauritius 9495 | Vienna (VIE) Paris (CDG) | Delayed | Claim Refund |
07.11.202518:15 | Air Mauritius 9736 | Kuala Lumpur (KUL) Kuantan (KUA) | Delayed | Claim Refund |
07.11.202518:15 | Air Mauritius 9034 | Paris (CDG) Clermont-Ferrand (CFE) | Delayed | Claim Refund |
07.11.202516:20 | Air Mauritius 238 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
07.11.202516:00 | Air Mauritius 9352 | Paris (CDG) Rome (MXP) | Delayed | Claim Refund |
07.11.202515:25 | Air Mauritius 9490 | Paris (CDG) Vienna (VIE) | Delayed | Claim Refund |
07.11.202514:05 | Air Mauritius 9090 | Paris (CDG) Nantes (NTE) | Delayed | Claim Refund |
07.11.202513:00 | Air Mauritius 9182 | Paris (CDG) Hamburg (HAM) | Delayed | Claim Refund |
07.11.202512:05 | Air Mauritius 219 | St Denis de la Reunion (RUN) Plaisance (MRU) | Delayed | Claim Refund |
07.11.202510:35 | Air Mauritius 218 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
07.11.202508:50 | Air Mauritius 9180 | Paris (CDG) Hamburg (HAM) | Delayed | Claim Refund |
07.11.202502:20 | Air Mauritius 9944 | Dubai (DXB) Dammam (DMM) | Delayed | Claim Refund |
06.11.202522:00 | Air Mauritius 248 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
06.11.202521:15 | Air Mauritius 9152 | Paris (CDG) Toulouse (TLS) | Delayed | Claim Refund |
06.11.202518:15 | Air Mauritius 9736 | Kuala Lumpur (KUL) Kuantan (KUA) | Delayed | Claim Refund |
06.11.202516:20 | Air Mauritius 136 | Plaisance (MRU) Rodrigues Island (RRG) | Delayed | Claim Refund |
06.11.202515:20 | Air Mauritius 238 | Plaisance (MRU) St Denis de la Reunion (RUN) | Delayed | Claim Refund |
06.11.202512:45 | Air Mauritius 9672 | Paris (CDG) Zurich (BSL) | Delayed | Claim Refund |
06.11.202511:40 | Air Mauritius 126 | Plaisance (MRU) Rodrigues Island (RRG) | Delayed | Claim Refund |
06.11.202511:05 | Air Mauritius 9115 | Rennes (RNS) Paris (CDG) | Delayed | Claim Refund |
06.11.202509:55 | Air Mauritius 9937 | Colombo (CMB) Dubai (DXB) | Delayed | Claim Refund |
06.11.202509:15 | Air Mauritius 9116 | Paris (CDG) Rennes (RNS) | Delayed | Claim Refund |
06.11.202508:45 | Air Mauritius 9670 | Paris (CDG) Zurich (BSL) | Delayed | Claim Refund |
06.11.202507:30 | Air Mauritius 9930 | Dubai (DXB) Karachi (KHI) | Delayed | Claim Refund |
06.11.202507:00 | Air Mauritius 9596 | Paris (CDG) Geneva (GVA) | Delayed | Claim Refund |
