Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261/2004 regulation. This regulation establishes the rules for compensation and assistance to passengers during airline strikes. In this article, we will look at passenger rights and how to claim compensation from the airline.
When Are You Entitled to Avianca Strike Compensation?
EU Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to issue compensation in the event of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, consequently, the airline is responsible for them.
It is essential to understand that the situation with compensation is complex. Some strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. When faced with disruptions due to these ground crew members, the chances of receiving compensation may be significantly reduced. It is essential to identify exactly which personnel is involved in the strike. This directly influences your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is crucial to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as shown in the following table:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Under the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed.
The amount of compensation depends on the distance of the flight and the duration of the delay:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Avianca Strike Compensation
When an airline strike occurs, passengers may be entitled to compensation, but certain requirements must be met. It is important to understand these requirements to properly navigate the compensation process:
- Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when handled by an EU-based airline.
- A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with less than 14 days’ notice before the scheduled departure.
- You are required to have a valid reservation and be ready to travel. This includes having a valid booking and all essential travel documents ready (passport, visas).
- You need to arrive at the airport on time. Complete check-in within the specified time by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
If you believe you meet these conditions following a Avianca strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Being aware of your rights and responsibilities is the first step to potentially obtaining compensation for an airline strike.
How to Claim Avianca Strike Compensation
Dealing with flight delays or cancellations due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To claim compensation for this inconvenience, take the following actions:
- Complete this form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will make every effort to secure your compensation. You only incur a fee if we win your case.
By following these steps, get the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Note that the services we are describing below are included in the airline company’s duty to care for every passenger.
Right to Care
If the flight delay is two hours or more, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Additionally, the affected passengers have a right to make two calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight gets cancelled or delayed by more than five hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
07.01.202619:10 | SA AVIANCA 6072 | (MAD) (BCN) | Delayed | Claim Refund |
07.01.202618:20 | SA AVIANCA 6512 | (BCN) (MUC) | Delayed | Claim Refund |
07.01.202617:45 | SA AVIANCA 9477 | (BGA) (BOG) | Cancelled | Claim Refund |
07.01.202615:55 | SA AVIANCA 9462 | (BOG) (BGA) | Cancelled | Claim Refund |
07.01.202614:55 | SA AVIANCA 6016 | (MAD) (BCN) | Delayed | Claim Refund |
07.01.202614:40 | SA AVIANCA 8575 | (BAQ) (BOG) | Cancelled | Claim Refund |
07.01.202614:30 | SA AVIANCA 6251 | (DXB) (LHR) | Delayed | Claim Refund |
07.01.202613:35 | SA AVIANCA 9613 | (ADZ) (CLO) | Delayed | Claim Refund |
07.01.202613:30 | SA AVIANCA 9524 | (BOG) (BAQ) | Delayed | Claim Refund |
07.01.202613:20 | SA AVIANCA 2581 | (AGP) (MAD) | Delayed | Claim Refund |
07.01.202613:05 | SA AVIANCA 9570 | (BOG) (ADZ) | Delayed | Claim Refund |
07.01.202612:50 | SA AVIANCA 9711 | (BGA) (BOG) | Cancelled | Claim Refund |
07.01.202612:30 | SA AVIANCA 8424 | (BOG) (BAQ) | Cancelled | Claim Refund |
07.01.202611:25 | SA AVIANCA 6188 | (MAD) (AGP) | Delayed | Claim Refund |
07.01.202611:10 | SA AVIANCA 9710 | (BOG) (BGA) | Cancelled | Claim Refund |
07.01.202610:55 | SA AVIANCA 9614 | (CLO) (ADZ) | Delayed | Claim Refund |
07.01.202610:15 | SA AVIANCA 9376 | (BOG) (ADZ) | Delayed | Claim Refund |
07.01.202609:25 | SA AVIANCA 4867 | (BOG) (AXM) | Delayed | Claim Refund |
07.01.202608:15 | SA AVIANCA 9538 | (BOG) (BAQ) | Delayed | Claim Refund |
07.01.202608:10 | SA AVIANCA 242 | (BOG) (AUA) | Delayed | Claim Refund |
07.01.202607:40 | SA AVIANCA 8464 | (BOG) (BAQ) | Delayed | Claim Refund |
07.01.202607:40 | SA AVIANCA 2952 | (BGA) (AUC) | Delayed | Claim Refund |
07.01.202607:30 | SA AVIANCA 9782 | (BOG) (ADZ) | Delayed | Claim Refund |
07.01.202607:30 | SA AVIANCA 8513 | (BGA) (BOG) | Delayed | Claim Refund |
07.01.202606:00 | SA AVIANCA 4643 | (GIG) (BSB) | Delayed | Claim Refund |
07.01.202604:35 | SA AVIANCA 2693 | (FOR) (BSB) | Delayed | Claim Refund |
07.01.202600:30 | SA AVIANCA 2852 | (YYZ) (YOW) | Delayed | Claim Refund |
06.01.202620:30 | SA AVIANCA 9796 | (BOG) (BAQ) | Delayed | Claim Refund |
06.01.202620:20 | SA AVIANCA 8544 | (MDE) (BAQ) | Delayed | Claim Refund |
06.01.202618:35 | SA AVIANCA 6976 | (YYZ) (YYT) | Delayed | Claim Refund |
06.01.202618:35 | SA AVIANCA 6938 | (YYZ) (YYC) | Delayed | Claim Refund |
06.01.202617:30 | SA AVIANCA 9528 | (BOG) (BAQ) | Delayed | Claim Refund |
06.01.202616:30 | SA AVIANCA 6936 | (YYZ) (YYC) | Delayed | Claim Refund |
06.01.202616:15 | SA AVIANCA 2860 | (YYZ) (YXU) | Delayed | Claim Refund |
06.01.202615:30 | SA AVIANCA 2922 | (BOG) (MZL) | Delayed | Claim Refund |
06.01.202613:35 | SA AVIANCA 2165 | (LAS) (LAX) | Delayed | Claim Refund |
06.01.202613:30 | SA AVIANCA 9524 | (BOG) (BAQ) | Delayed | Claim Refund |
06.01.202612:40 | SA AVIANCA 6972 | (YYZ) (YYT) | Delayed | Claim Refund |
06.01.202611:40 | SA AVIANCA 2912 | (CLO) (VVC) | Delayed | Claim Refund |
06.01.202611:25 | SA AVIANCA 4881 | (VVC) (BOG) | Cancelled | Claim Refund |
06.01.202610:00 | SA AVIANCA 4880 | (BOG) (VVC) | Cancelled | Claim Refund |
06.01.202609:48 | SA AVIANCA 2244 | (BOG) (EWR) | Delayed | Claim Refund |
06.01.202609:20 | SA AVIANCA 6402 | (GRU) (ASU) | Delayed | Claim Refund |
06.01.202607:50 | SA AVIANCA 208 | (BOG) (SDQ) | Delayed | Claim Refund |
06.01.202607:50 | SA AVIANCA 6986 | (YYZ) (YHZ) | Delayed | Claim Refund |
06.01.202607:00 | SA AVIANCA 6346 | (EZE) (TUC) | Delayed | Claim Refund |
05.01.202623:00 | SA AVIANCA 6096 | (MAD) (VLC) | Delayed | Claim Refund |
05.01.202620:55 | SA AVIANCA 2417 | (LHR) (AUH) | Delayed | Claim Refund |
05.01.202619:20 | SA AVIANCA 2410 | (LHR) (AUH) | Delayed | Claim Refund |
05.01.202619:00 | SA AVIANCA 6250 | (LHR) (DXB) | Delayed | Claim Refund |
05.01.202617:45 | SA AVIANCA 6140 | (VLC) (MAD) | Delayed | Claim Refund |
05.01.202616:40 | SA AVIANCA 6524 | (LHR) (MUC) | Delayed | Claim Refund |
05.01.202615:30 | SA AVIANCA 2922 | (BOG) (MZL) | Delayed | Claim Refund |
05.01.202615:25 | SA AVIANCA 2911 | (PSO) (CLO) | Delayed | Claim Refund |
05.01.202615:00 | SA AVIANCA 8597 | (BOG) (PSO) | Delayed | Claim Refund |
05.01.202614:30 | SA AVIANCA 8428 | (BOG) (RCH) | Delayed | Claim Refund |
05.01.202614:10 | SA AVIANCA 2910 | (CLO) (PSO) | Delayed | Claim Refund |
05.01.202612:40 | SA AVIANCA 2920 | (BOG) (MZL) | Delayed | Claim Refund |
05.01.202612:30 | SA AVIANCA 8424 | (BOG) (BAQ) | Delayed | Claim Refund |
05.01.202612:20 | SA AVIANCA 2949 | (NVA) (BOG) | Delayed | Claim Refund |
05.01.202611:50 | SA AVIANCA 2627 | (GIG) (SSA) | Delayed | Claim Refund |
05.01.202611:00 | SA AVIANCA 2948 | (BOG) (NVA) | Delayed | Claim Refund |
05.01.202610:15 | SA AVIANCA 8462 | (BOG) (BAQ) | Delayed | Claim Refund |
05.01.202610:05 | SA AVIANCA 9486 | (BOG) (LET) | Delayed | Claim Refund |
05.01.202609:50 | SA AVIANCA 8451 | (MDE) (BOG) | Delayed | Claim Refund |
05.01.202609:30 | SA AVIANCA 4893 | (BOG) (PPN) | Delayed | Claim Refund |
05.01.202609:00 | SA AVIANCA 9362 | (MDE) (SMR) | Delayed | Claim Refund |
05.01.202608:35 | SA AVIANCA 9289 | (CTG) (MDE) | Delayed | Claim Refund |
05.01.202608:15 | SA AVIANCA 268 | (MDE) (CUN) | Delayed | Claim Refund |
05.01.202608:00 | SA AVIANCA 6344 | (AEP) (MDZ) | Delayed | Claim Refund |
05.01.202608:00 | SA AVIANCA 6342 | (AEP) (MDZ) | Delayed | Claim Refund |
05.01.202607:50 | SA AVIANCA 8427 | (MDE) (BOG) | Delayed | Claim Refund |
05.01.202607:25 | SA AVIANCA 6124 | (MAD) (SCQ) | Delayed | Claim Refund |
05.01.202607:20 | SA AVIANCA 8385 | (BOG) (GYE) | Delayed | Claim Refund |
05.01.202606:55 | SA AVIANCA 8545 | (BAQ) (MDE) | Delayed | Claim Refund |
05.01.202606:45 | SA AVIANCA 9288 | (MDE) (CTG) | Delayed | Claim Refund |
05.01.202606:05 | SA AVIANCA 9320 | (BOG) (MDE) | Delayed | Claim Refund |
05.01.202605:00 | SA AVIANCA 9494 | (MDE) (CTG) | Delayed | Claim Refund |
05.01.202605:00 | SA AVIANCA 8546 | (MDE) (BAQ) | Delayed | Claim Refund |
05.01.202602:40 | SA AVIANCA 112 | (EZE) (MDE) | Delayed | Claim Refund |
05.01.202601:30 | SA AVIANCA 549 | (IAD) (GUA) | Delayed | Claim Refund |
04.01.202623:30 | SA AVIANCA 2652 | (GRU) (GYN) | Delayed | Claim Refund |
04.01.202623:20 | SA AVIANCA 44 | (BOG) (MEX) | Delayed | Claim Refund |
04.01.202623:10 | SA AVIANCA 2017 | (SFO) (BNE) | Delayed | Claim Refund |
04.01.202622:45 | SA AVIANCA 6093 | (MAD) (TFS) | Delayed | Claim Refund |
04.01.202622:35 | SA AVIANCA 234 | (MDE) (MEX) | Delayed | Claim Refund |
04.01.202621:40 | SA AVIANCA 8391 | (BOG) (GYE) | Delayed | Claim Refund |
04.01.202618:35 | SA AVIANCA 6976 | (YYZ) (YYT) | Cancelled | Claim Refund |
04.01.202617:30 | SA AVIANCA 2996 | (BOG) (FLA) | Delayed | Claim Refund |
04.01.202616:30 | SA AVIANCA 2036 | (SFO) (SEA) | Delayed | Claim Refund |
04.01.202612:40 | SA AVIANCA 6972 | (YYZ) (YYT) | Delayed | Claim Refund |
04.01.202610:55 | SA AVIANCA 2871 | (YYZ) (YWG) | Delayed | Claim Refund |
04.01.202610:55 | SA AVIANCA 9614 | (CLO) (ADZ) | Delayed | Claim Refund |
04.01.202610:05 | SA AVIANCA 9209 | (BOG) (CLO) | Delayed | Claim Refund |
04.01.202609:00 | SA AVIANCA 6923 | (YYZ) (YVR) | Delayed | Claim Refund |
04.01.202608:35 | SA AVIANCA 8426 | (CTG) (CLO) | Delayed | Claim Refund |
04.01.202608:30 | SA AVIANCA 2882 | (YYZ) (YYC) | Delayed | Claim Refund |
04.01.202608:25 | SA AVIANCA 2874 | (YYZ) (YYJ) | Delayed | Claim Refund |
04.01.202608:25 | SA AVIANCA 8465 | (BOG) (CLO) | Delayed | Claim Refund |
04.01.202608:15 | SA AVIANCA 2892 | (YYZ) (YOW) | Delayed | Claim Refund |
