Flight cancellations or delays caused by an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are covered under EU261 regulation. This regulation establishes the rules for assistance and compensation to passengers when facing airline strikes. In this article, we will look at passenger rights and the steps to seek compensation from the airline.
When Are You Entitled to Volaris Strike Compensation?
EU Regulation 261/2004 protects passengers affected by airline strikes. This legislation obliges the airline to pay compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them.
It is important to understand that the situation with compensation is complex. Some strikes may be classified as the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground staff, etc. In the event of disruptions caused by these ground crew members, the chances of obtaining compensation may be significantly reduced. It is crucial to identify exactly which personnel is involved in the strike. This directly impacts your right to compensation.
Flight Cancellation Compensation
In cases of flight cancellation due to a strike, the airline must notify passengers of the cancellation at least 14 days before the scheduled departure. If the airline doesn’t inform you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.
It is important to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers could be entitled to compensation. The amount of compensation is based on the duration of the delay and the distance of the flight, as displayed in the following table:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
According to the EU261/2004 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than scheduled, you are entitled to compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane took off.
The amount of compensation is based on the distance of the flight and the duration of the delay:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Requirements for Volaris Strike Compensation
When a flight disruption occurs, passengers could be eligible for compensation, but specific requirements must be met. It is important to understand these criteria to properly navigate the compensation process:
- Your flight must be covered by the EU261/2004 regulation. This covers all flights departing from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when operated by an EU-based airline.
- A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with fewer than fourteen days’ notice before the scheduled departure.
- You must have a valid reservation and be ready to travel. This includes having a valid booking and all necessary travel documents prepared (passport, visas).
- You need to arrive at the airport on time. Complete check-in within the time specified by the airline. If a time isn’t specified, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation.
Should you believe you meet these conditions following a Volaris strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step in potentially obtaining compensation for an airline strike.
How to Claim Volaris Strike Compensation
Dealing with cancelled or delayed flights due to strikes is always frustrating. It can ruin not just your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, take the following actions:
- Fill in this form. You’ll need to provide details such as your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will make every effort to secure your compensation. You only pay us if we win your case.
Following these steps, you’ll secure the compensation you are entitled to under EU law.
Other Rights in Case of a Flight Strike
In addition to compensation, passengers should know about certain services they can expect to receive from the airline in the event of a flight disruption. These services aim to reduce inconveniences and provide some comfort to passengers during delays or cancellations. Note that the services we are describing below are a part of the airline company’s duty to care for each passenger.
Right to Care
If the flight delay is two hours or more, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. Moreover, the affected passengers have a right to make two calls and send faxes, or emails for free.
Rebooking or Refunds
If your flight is cancelled or delayed by 5+ hours, you can request a full refund or an alternative flight to your final destination. These solutions have some flexibility, which is great because you can choose what works best for you.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
18.04.202516:26 | Volaris 2527 | Seattle (SEA) Dallas (DFW) | delayed | Refunds |
18.04.202510:56 | Volaris 2265 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
18.04.202510:12 | Volaris 2593 | Ontario (ONT) Seattle (SEA) | delayed | Refunds |
18.04.202509:46 | Volaris 2754 | Denver (DEN) Seattle (SEA) | delayed | Refunds |
17.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
17.04.202512:23 | Volaris 3388 | Tijuana (TIJ) Loreto (LTO) | delayed | Refunds |
17.04.202509:02 | Volaris 3274 | Tijuana (TIJ) Uruapan (UPN) | delayed | Refunds |
17.04.202508:15 | Volaris 2409 | Ontario (ONT) San Francisco (SFO) | cancelled | Refunds |
16.04.202519:00 | Volaris 5558 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
15.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
14.04.202520:36 | Volaris 3241 | Tepic (TPQ) Tijuana (TIJ) | delayed | Refunds |
14.04.202519:45 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
14.04.202519:00 | Volaris 5558 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
14.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
14.04.202511:36 | Volaris 2697 | Seattle (SEA) Las Vegas (LAS) | delayed | Refunds |
13.04.202519:45 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
13.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
13.04.202512:23 | Volaris 3388 | Tijuana (TIJ) Loreto (LTO) | delayed | Refunds |
13.04.202509:02 | Volaris 3274 | Tijuana (TIJ) Uruapan (UPN) | delayed | Refunds |
11.04.202519:00 | Volaris 5558 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
11.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
11.04.202505:35 | Volaris 5556 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
10.04.202519:45 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
10.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
10.04.202505:05 | Volaris 2495 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
09.04.202519:45 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
08.04.202520:36 | Volaris 3241 | Tepic (TPQ) Tijuana (TIJ) | delayed | Refunds |
08.04.202519:45 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
08.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
08.04.202509:02 | Volaris 3274 | Tijuana (TIJ) Uruapan (UPN) | delayed | Refunds |
07.04.202518:27 | Volaris 1810 | Guadalajara (GDL) Los Angeles (SMF) | delayed | Refunds |
07.04.202514:35 | Volaris 2485 | Denver (DEN) Pensacola (PNS) | delayed | Refunds |
07.04.202510:12 | Volaris 2593 | Ontario (ONT) Seattle (SEA) | delayed | Refunds |
06.04.202520:36 | Volaris 3241 | Tepic (TPQ) Tijuana (TIJ) | delayed | Refunds |
06.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
06.04.202514:31 | Volaris 2528 | (ORD) Austin (AUS) | delayed | Refunds |
06.04.202513:38 | Volaris 3275 | Uruapan (UPN) Tijuana (TIJ) | delayed | Refunds |
06.04.202511:53 | Volaris 3183 | Hermosillo (HMO) Tijuana (TIJ) | cancelled | Refunds |
06.04.202509:50 | Volaris 3182 | Tijuana (TIJ) Hermosillo (HMO) | cancelled | Refunds |
05.04.202520:36 | Volaris 3241 | Tepic (TPQ) Tijuana (TIJ) | delayed | Refunds |
05.04.202519:45 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
05.04.202519:00 | Volaris 5558 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
05.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
04.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
04.04.202516:01 | Volaris 2142 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
04.04.202513:27 | Volaris 7879 | Los Angeles (LAX) Uruapan (UPN) | delayed | Refunds |
04.04.202509:50 | Volaris 3182 | Tijuana (TIJ) Hermosillo (HMO) | delayed | Refunds |
03.04.202520:45 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
03.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
03.04.202505:35 | Volaris 5556 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
02.04.202510:04 | Volaris 2686 | Dallas (DFW) Seattle (SEA) | delayed | Refunds |
01.04.202519:00 | Volaris 5558 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
01.04.202517:28 | Volaris 3240 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
01.04.202514:06 | Volaris 2768 | Salt Lake City (SLC) Seattle (SEA) | delayed | Refunds |
31.03.202519:15 | Volaris 5558 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
31.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
31.03.202516:01 | Volaris 2142 | Los Angeles (LAX) Seattle (SEA) | delayed | Refunds |
31.03.202512:58 | Volaris 2729 | Los Angeles (LAX) San Francisco (SFO) | delayed | Refunds |
31.03.202511:41 | Volaris 2033 | Denver (DEN) San Francisco (SFO) | delayed | Refunds |
31.03.202508:26 | Volaris 2409 | Ontario (ONT) San Francisco (SFO) | delayed | Refunds |
30.03.202520:11 | Volaris 3241 | Tepic (TPQ) Tijuana (TIJ) | delayed | Refunds |
30.03.202517:55 | Volaris 2466 | Atlanta (ATL) Los Angeles (LAX) | delayed | Refunds |
30.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
30.03.202516:31 | Volaris 2707 | New York (MCO) Los Angeles (LAX) | delayed | Refunds |
30.03.202515:50 | Volaris 1715 | Los Angeles (LAX) Guadalajara (GDL) | delayed | Refunds |
30.03.202515:35 | Volaris 2640 | San Francisco (SFO) Los Angeles (LAX) | delayed | Refunds |
30.03.202513:23 | Volaris 1331 | Acapulco (ACA) Guadalajara (GDL) | delayed | Refunds |
30.03.202511:40 | Volaris 1714 | Guadalajara (GDL) Los Angeles (LAX) | delayed | Refunds |
30.03.202511:06 | Volaris 2265 | Phoenix (PHX) Seattle (SEA) | delayed | Refunds |
29.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
29.03.202509:27 | Volaris 3274 | Tijuana (TIJ) Uruapan (UPN) | delayed | Refunds |
28.03.202522:07 | Volaris 431 | Tapachula (TAP) Mexico City (MEX) | delayed | Refunds |
28.03.202520:11 | Volaris 3241 | Tepic (TPQ) Tijuana (TIJ) | delayed | Refunds |
28.03.202519:13 | Volaris 5558 | Monterrey (MTY) Hermosillo (HMO) | delayed | Refunds |
28.03.202518:55 | Volaris 430 | Mexico City (MEX) Tapachula (TAP) | delayed | Refunds |
28.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
28.03.202511:52 | Volaris 3183 | Hermosillo (HMO) Tijuana (TIJ) | cancelled | Refunds |
28.03.202509:50 | Volaris 3182 | Tijuana (TIJ) Hermosillo (HMO) | cancelled | Refunds |
27.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
27.03.202514:02 | Volaris 2232 | Seattle (SEA) Denver (DEN) | delayed | Refunds |
26.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
26.03.202510:55 | Volaris 382 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
25.03.202509:27 | Volaris 3274 | Tijuana (TIJ) Uruapan (UPN) | delayed | Refunds |
25.03.202500:55 | Volaris 3350 | Tijuana (TIJ) Queretaro (QRO) | delayed | Refunds |
24.03.202520:11 | Volaris 3241 | Tepic (TPQ) Tijuana (TIJ) | delayed | Refunds |
24.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
24.03.202512:54 | Volaris 3101 | San Jose Del Cabo (SJD) Tijuana (TIJ) | delayed | Refunds |
24.03.202510:59 | Volaris 8004 | Dallas (DFW) Phoenix (PHX) | delayed | Refunds |
24.03.202509:56 | Volaris 2754 | Denver (DEN) Seattle (SEA) | delayed | Refunds |
24.03.202505:42 | Volaris 7821 | (ORD) Morelia (MLM) | delayed | Refunds |
23.03.202520:55 | Volaris 380 | Mexico City (MEX) Hermosillo (HMO) | delayed | Refunds |
23.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
23.03.202509:56 | Volaris 2754 | Denver (DEN) Seattle (SEA) | delayed | Refunds |
23.03.202506:00 | Volaris 2442 | Cleveland (CLE) Cancun (CUN) | delayed | Refunds |
23.03.202505:42 | Volaris 7821 | (ORD) Morelia (MLM) | delayed | Refunds |
22.03.202519:35 | Volaris 2519 | New York (MCO) San Juan (SJU) | delayed | Refunds |
22.03.202518:05 | Volaris 304 | Mexico City (MEX) San Jose Del Cabo (SJD) | delayed | Refunds |
22.03.202517:08 | Volaris 3242 | Tijuana (TIJ) Tepic (TPQ) | delayed | Refunds |
22.03.202516:30 | Volaris 3258 | Tijuana (TIJ) Los Mochis (LMM) | delayed | Refunds |
22.03.202514:02 | Volaris 3275 | Uruapan (UPN) Tijuana (TIJ) | delayed | Refunds |