Flight delays or cancellations due to an airline strike can seriously disrupt travel plans. Fortunately, in many cases, passengers are protected by EU261 regulation. This regulation outlines the rules for assistance and compensation for travelers in cases of airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline. When Are You Entitled to AirAsia Strike Compensation? European Union Regulation 261/2004 protects passengers affected by airline strikes. This law obliges the airline to pay compensation during a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational problems, consequently, the airline is responsible for them. It is important to understand that the situation with compensation is complex. Some strikes may qualify for the “extraordinary circumstances” exception. These include strikes by baggage handlers, fire crews, ground personnel, etc. In the event of disruptions resulting from these ground staff, the chances of obtaining compensation may be significantly reduced. It is essential to identify exactly which crew is involved in the strike. This directly impacts your right to compensation. Flight Cancellation Compensation In cases of flight cancellation due to a strike, the airline must notify travelers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you during the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros. It is essential to note that the airline is not obligated to pay compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers may be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as shown in the following table: Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance€125€250€250€250€250All flights 1,500 km or less€200€200€400€400€400Internal EU flights over 1,500 km€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km€300€300€300€600€600Non-internal EU flights over 3,500 km Flight Delay Compensation Under the EU261 regulation, if your flight is delayed and you reach your final destination more than 3 hours later than planned, you are entitled to compensation of up to €600 per passenger. It’s crucial to understand that the duration of the delay depends solely on when you arrive at your final destination, not on how late the plane departed. The amount of compensation depends on the distance of the flight and the duration of the delay: Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance€0€250€250All flights up to 1500 km€0€400€400All flights between 1500 km and 3500 km€0€400€400All intra-EU flights over 3500 km€0€300€600All non-EU flights over 3500 km Requirements for AirAsia Strike Compensation When an airline strike occurs, passengers could be eligible for compensation, but specific requirements must be met. It’s crucial to understand these criteria to properly navigate the compensation process: Your flight must be covered by the EU261/2004 regulation. This applies to all flights leaving from EU airports, regardless of the airline. It also covers flights arriving in the EU, but only when operated by an EU-based airline. A flight delay or cancellation has significantly disrupted your travel plans. This means your flight was delayed by 3 hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure. You must have a confirmed reservation and be prepared to travel. This includes having a valid booking and all necessary travel documents prepared (passport, visas). You need to get to the airport on time. Check-in by the time specified by the airline. If no time is given, arrive at least 45 minutes before the scheduled departure to stay eligible for compensation. Should you believe you meet these criteria following a AirAsia strike, it’s advisable to document your experience thoroughly and communicate directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step to potentially receiving compensation for an airline strike. How to Claim AirAsia Strike Compensation Dealing with cancelled or delayed flights due to strikes is always frustrating. This can not only ruin your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, take the following actions: Fill in this form. You’ll need to provide details like your flight number, date, and the issue you encountered. Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws comprehensively and will strive to secure your compensation. You only pay us if we win your case. By following these steps, you’ll receive the compensation you are entitled to under EU law. Other Rights in Case of a Flight Strike In addition to compensation, passengers need to know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below are a part of the airline company’s duty to care for each passenger. Right to Care When the flight delay is two hours or more, the airline is obligated to provide affected passengers with certain services to reduce discomfort. Some of the basic services include free beverages and meals. Additionally, the affected passengers have a right to make two calls and send faxes, or e-mails for free. Rebooking or Refunds If your flight gets cancelled or delayed by 5+ hours, you are entitled to a full refund or an alternative flight to your final destination. These solutions offer some flexibility, which is great because you can choose what works best for you.