Compensation and Reimbursement for Nepal Airlines Strike

Yurii Semikopenko
04.09.2024

Flight delays or cancellations caused by an airline strike can seriously disrupt travel plans. However, in many cases, passengers are covered under EU261 regulation. This regulation defines the rules for assistance and compensation to passengers when facing airline strikes. In this article, we will look at your rights as a passenger and the steps to seek compensation from the airline.

When Are You Entitled to Nepal Airlines Strike Compensation?

EU Regulation 261/2004 protects travelers affected by airline strikes. This legislation obliges the airline to issue compensation in case of a standard crew strike and a “wildcat” strike. These labor disputes are considered part of operational issues, therefore, the airline is responsible for them.

It is essential to understand that the situation with compensation is complex. Some strikes may fall under the “extraordinary circumstances” exception. These include strikes by cargo handlers, firefighters, ground personnel, etc. In the event of disruptions due to these ground crew members, the chances of obtaining compensation may be significantly reduced. It is essential to identify exactly which crew is involved in the strike. This directly influences your right to compensation.

Flight Cancellation Compensation

In the event of flight cancellation due to a strike, the airline must inform passengers of the cancellation at least 14 days before the scheduled departure. If the airline fails to notify you within the specified period, it is obliged to pay compensation to travelers in the amount of up to 600 euros.

It is essential to note that the airline is not obligated to issue compensation by providing you with an alternative flight to your final destination. However, if the alternative flight results in a later arrival at the final destination, passengers might be entitled to compensation. The amount of compensation depends on the duration of the delay and the distance of the flight, as displayed in the table:

Under 2 hours2-3 hours3-4 hoursOver 4 hoursNever arrivedDistance
€125€250€250€250€250All flights 1,500 km or less
€200€200€400€400€400Internal EU flights over 1,500 km
€200€200€400€400€400Non-internal EU flights 1,500 km- 3,500 km
€300€300€300€600€600Non-internal EU flights over 3,500 km

Flight Delay Compensation

Under the EU261/2004 regulation, if your flight is delayed and you arrive at your final destination more than three hours later than planned, you are eligible for compensation of up to €600 per passenger. It is important to note that the duration of the delay depends solely on when you reach your final destination, not on how late the plane departed.

The amount of compensation is based on the distance of the flight and the duration of the delay:

Less than 3 hoursBetween 3-4 hoursOver 4 hoursDistance
€0€250€250All flights up to 1500 km
€0€400€400All flights between 1500 km and 3500 km
€0€400€400All intra-EU flights over 3500 km
€0€300€600All non-EU flights over 3500 km

Requirements for Nepal Airlines Strike Compensation

When an airline strike occurs, passengers could be entitled to compensation, but certain requirements must be met. It is important to understand these requirements to properly navigate the compensation process:

  • Your flight must be covered by the EU261 regulation. This covers all flights leaving from EU airports, regardless of the airline. It also applies to flights arriving in the EU, but only when handled by an EU-based airline.
  • A flight cancellation or delay has significantly disrupted your travel plans. This means your flight was delayed by three hours or more at the final destination, or it was cancelled with fewer than 14 days’ notice before the scheduled departure.
  • You are required to have a confirmed reservation and be prepared to travel. This includes having a confirmed booking and all necessary travel documents ready (passport, visas).
  • You need to arrive at the airport on time. Complete check-in by the specified time by the airline. If no specific time is provided, arrive at least 45 minutes before the scheduled departure to maintain eligibility for compensation.

In case you believe you meet these requirements following a Nepal Airlines strike, it’s advisable to document your experience thoroughly and get in touch directly with the airline about your compensation claim. Understanding your rights and responsibilities is the first step to potentially obtaining compensation for an airline strike.

How to Claim Nepal Airlines Strike Compensation

Dealing with cancelled or delayed flights due to strikes is always frustrating. It can not only ruin your trip but also create problems – emotional, financial, etc. To get compensated for this inconvenience, follow these steps:

  1. Complete this form. You’ll need to provide details including your flight number, date, and what went wrong.
  2. Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will strive to secure your compensation. You are only charged if we win your case.

Following these steps, you will get the compensation you are entitled to under EU law.

Other Rights in Case of a Flight Strike

In addition to compensation, passengers should know about certain services they can expect to receive from the airline in case of a flight disruption. These services aim to reduce inconveniences and give some comfort to passengers during delays or cancellations. Remember that the services we are describing below fall under the airline company’s duty to care for every passenger.

Right to Care

If the flight delay is 2+ hours, the airline is required to provide affected passengers with certain services to alleviate discomfort. Some of the basic services include free beverages and meals. In addition to this, the affected passengers have a right to make two calls and send faxes, or emails for free.

Rebooking or Refunds

If your flight gets cancelled or delayed by over five hours, you have the right to a full refund or an alternative flight to your final destination. These solutions offer some flexibility, which is great because you can choose what works best for you.

Recent Flight Delays and Cancellations

Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.

Did not find your flight in our table? Try our compensation form, and we will check it for you.

Date Airline (Flight number) Route Status Your compensation

13.04.202517:30

Nepal Airlines

202

Mumbai (BOM)

Kathmandu (KTM)

delayed

Refunds

30.03.202522:30

Nepal Airlines

433

Kathmandu (KTM)

Tokyo (NRT)

delayed

Refunds

30.03.202517:30

Nepal Airlines

202

Mumbai (BOM)

Kathmandu (KTM)

delayed

Refunds

30.03.202516:20

Nepal Airlines

218

New Delhi (DEL)

Kathmandu (KTM)

delayed

Refunds

26.03.202515:50

Nepal Airlines

202

Mumbai (BOM)

Kathmandu (KTM)

delayed

Refunds

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