Flight cancellations or delays due to airline strikes can be frustrating, but there is good news for passengers. There is a regulation called EU 261 that protects you. It stipulates that airlines must issue compensation if your flight is delayed or cancelled because of a strike. In this article, we will explain what EU261 is and how it can help you.
Passenger Rights Under EU 261/2004
Now let’s explore the specifics of EU Regulation 261/2004. In the following sections, you will discover your eligibility for compensation and what advantages you can expect in case of a flight disruption.
Right to Compensation
The European Union regulation stipulates that if you are protected by EU 261, you are entitled to claim compensation if a wildcat or planned strike of the airline’s workers affects your flight. It’s important to note, such situations do not qualify as “extraordinary circumstances” i.e., those beyond the airline’s control.
Flight Cancellation Compensation
In line with EU Regulation 261, you may be eligible for compensation of up to €600 if your flight is cancelled and the airline does not notify you of the flight cancellation within two weeks before your planned departure date.
However, as it often happens, there are exceptions you should be aware of. In particular, the airline has a right to refuse compensation if they choose to offer you an alternative flight. Though this flight must also meet certain requirements:
- If your flight is over 3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 4 hours;
- If your flight is 1,500-3,500 km, your replacement flight must arrive at the point of destination with a delay of less than 3 hours;
- If your flight is less than 1,500 km, your replacement flight must arrive at the point of destination with a delay of less than 2 hours;
If you agreed to the alternative flight proposed by the airline but arrived at the final destination later than you were supposed to, you are still eligible to claim compensation.
The main factors that affect the amount of compensation are the flight distance and the delay time. Check the table provided below for compensation amounts:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Flight Delay Compensation
Delays caused by airline strikes of any duration can be frustrating and may seriously affect your itinerary. You are entitled to compensation if the flight delay resulting from an airline strike lasts a minimum of three hours.
Regarding the potential compensation amount that passengers could be entitled to, there are two crucial factors to consider: the duration of the delay and the flight distance. See the table provided below for compensation amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Ticket Refund or Alternative Transportation
In the rare situations when a passenger’s flight is delayed for 5 or more hours or cancelled, the passenger obtains more significant rights. There are two options for you to choose from:
- You can refuse the delayed or cancelled flight and choose a full refund, meaning that you will also cancel your planned trip, and there won’t be a financial penalty for this.
- You can agree to use an alternative flight that the airline arranges for you.
As you can see, you have the right to select the option that meets your needs.
Right to Care
In addition to compensation for a cancelled or delayed flight resulting from an airline strike, passengers also have the right to care. So, the airline must provide passengers with food, beverages, and the opportunity to make two phone calls, fax messages, and emails. When your flight is rescheduled for the next day, the airline has to provide you with a hotel, as well as transportation between the airport and the hotel.
Upgrading and Downgrading
Occasionally it happens the airline can either upgrade or downgrade your flight’s class when providing an alternative flight. In such cases, you should understand specific rules and your rights:
In case of upgrading: if your class has been upgraded, you won’t have to pay extra for this benefit.
In case of downgrading: if your class is downgraded, the airline is obligated to reimburse you. Furthermore, the compensation in this case is determined by the distance of the flight:
- 30% of the cost of the flights that are 1,500 km or less;
- 50% of the cost of t is an intra-EU flight over 1,500 km; also, if these are all other flights that are 1,500-3,500 km;
- 75% of the cost of the flight is 3,500 km and more.
These rules cover all flights within the EU; additionally, these regulations apply to flights that are either departing from or arriving in the European Union on EU-based airlines.
When Are You Not Entitled to Compensation?
Unfortunately, you should be aware that in situations where the airline cannot control or prevent the strike, there will be no compensation for passengers. Let’s take an example: any labor dispute could significantly affect aviation (such as a national labor or air traffic strike); however, such situations are not under the airline’s control, and it’s not their fault that this situation happens. As a result, the airline is not obligated to pay compensation for disrupted flights.
Although many cases of strikes are not covered by EU261 and are classified as “extraordinary circumstances”, this does not automatically mean that the airline will not pay compensation.
In line with the ECJ ruling of 11 June 2020 (Case C-74/19), the airline must prove they have done everything possible to avoid a strike. If the airline cannot prove it, they are required to provide passengers compensation for flight disruptions.
Which Flights are Covered by EU 261/2004?
EU 261 applies to all flights departing from EU airports. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, Etihad Airways is not a European airline. Therefore, they aren’t required to issue compensation if their flights operate outside the European Union. This applies even to their flights to the European Union if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Get Etihad Airways Strike Compensation
Dealing with delayed or cancelled flights due to strikes is always frustrating. Such situations can not only ruin your trip but also create problems – emotional, financial, etc. To seek compensation for this inconvenience, proceed with these steps:
- Complete this form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We know the EU laws comprehensively and will make every effort to secure your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
11.07.202523:05 | Etihad Airways 5724 | Shanghai (PVG) Jinan (TNA) | Delayed | Claim Refund |
11.07.202517:35 | Etihad Airways 8081 | Jakarta (CGK) Solo City (SOC) | Delayed | Claim Refund |
11.07.202516:10 | Etihad Airways 7829 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
11.07.202516:00 | Etihad Airways 3163 | Athens (ATH) Manama (BAH) | Delayed | Claim Refund |
11.07.202515:10 | Etihad Airways 7657 | Phuket (HKT) Pattaya (UTP) | Delayed | Claim Refund |
11.07.202514:55 | Etihad Airways 185 | Athens (ATH) Abu Dhabi (AUH) | Delayed | Claim Refund |
11.07.202514:40 | Etihad Airways 8074 | Jakarta (CGK) Padang (PDG) | Delayed | Claim Refund |
11.07.202512:00 | Etihad Airways 7133 | Padang (PDG) Jakarta (CGK) | Delayed | Claim Refund |
11.07.202511:45 | Etihad Airways 3933 | Copenhagen (CPH) Aarhus (AAR) | Delayed | Claim Refund |
11.07.202510:10 | Etihad Airways 7195 | Brussels (BRU) Krakow (KRK) | Delayed | Claim Refund |
11.07.202509:25 | Etihad Airways 7108 | Jakarta (CGK) Padang (PDG) | Delayed | Claim Refund |
11.07.202509:00 | Etihad Airways 3768 | Frankfurt (FRA) Krakow (KRK) | Delayed | Claim Refund |
11.07.202506:50 | Etihad Airways 5654 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
10.07.202517:35 | Etihad Airways 7090 | Padang (PDG) Jakarta (CGK) | Cancelled | Claim Refund |
10.07.202517:35 | Etihad Airways 8081 | Jakarta (CGK) Solo City (SOC) | Delayed | Claim Refund |
10.07.202516:30 | Etihad Airways 8412 | New York (JFK) Seattle (SEA) | Delayed | Claim Refund |
10.07.202516:10 | Etihad Airways 7829 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
10.07.202514:40 | Etihad Airways 8074 | Jakarta (CGK) Padang (PDG) | Delayed | Claim Refund |
09.07.202523:20 | Etihad Airways 8422 | Seattle (SEA) New York (JFK) | Delayed | Claim Refund |
09.07.202520:10 | Etihad Airways 8462 | Seoul (ICN) Sydney (SYD) | Delayed | Claim Refund |
09.07.202519:25 | Etihad Airways 8464 | Seoul (ICN) Ho Chi Minh City (SGN) | Delayed | Claim Refund |
09.07.202519:20 | Etihad Airways 8450 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
09.07.202517:35 | Etihad Airways 8081 | Jakarta (CGK) Solo City (SOC) | Delayed | Claim Refund |
09.07.202516:10 | Etihad Airways 7829 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
09.07.202514:40 | Etihad Airways 8074 | Jakarta (CGK) Padang (PDG) | Delayed | Claim Refund |
09.07.202514:10 | Etihad Airways 2862 | Catania (CTA) Rome (FCO) | Delayed | Claim Refund |
09.07.202511:00 | Etihad Airways 7205 | Brussels (BRU) Marseille (MRS) | Cancelled | Claim Refund |
09.07.202508:35 | Etihad Airways 7102 | Jakarta (CGK) Balikpapan (BPN) | Delayed | Claim Refund |
09.07.202508:25 | Etihad Airways 2826 | Rome (FCO) Brussels (BRU) | Delayed | Claim Refund |
09.07.202508:15 | Etihad Airways 8380 | West Palm Beach (PBI) New York (JFK) | Cancelled | Claim Refund |
09.07.202507:40 | Etihad Airways 7680 | Bangkok (BKK) Phnom Penh (SAI) | Delayed | Claim Refund |
09.07.202506:40 | Etihad Airways 7206 | Marseille (MRS) Brussels (BRU) | Cancelled | Claim Refund |
09.07.202502:25 | Etihad Airways 4214 | (DSS) Casablanca (CMN) | Delayed | Claim Refund |
09.07.202501:15 | Etihad Airways 3441 | Fort Mcmurray (YMM) Toronto (YYZ) | Delayed | Claim Refund |
09.07.202501:10 | Etihad Airways 7074 | Jakarta (CGK) Ternate (TTE) | Delayed | Claim Refund |
08.07.202523:55 | Etihad Airways 4375 | Madrid (MAD) Sao Paulo (GRU) | Delayed | Claim Refund |
08.07.202522:40 | Etihad Airways 4212 | Casablanca (CMN) (DSS) | Delayed | Claim Refund |
08.07.202522:20 | Etihad Airways 4187 | Munich (MUC) Budapest (BUD) | Delayed | Claim Refund |
08.07.202522:15 | Etihad Airways 3784 | Frankfurt (FRA) Gothenburg (GOT) | Delayed | Claim Refund |
08.07.202522:15 | Etihad Airways 3788 | Frankfurt (FRA) Prague (PRG) | Delayed | Claim Refund |
08.07.202522:15 | Etihad Airways 3777 | Frankfurt (FRA) Budapest (BUD) | Delayed | Claim Refund |
08.07.202522:10 | Etihad Airways 3786 | Frankfurt (FRA) Krakow (KRK) | Delayed | Claim Refund |
08.07.202522:05 | Etihad Airways 4038 | Oslo (OSL) Oslo (KSU) | Delayed | Claim Refund |
08.07.202521:45 | Etihad Airways 476 | Abu Dhabi (AUH) Denpasar (DPS) | Delayed | Claim Refund |
08.07.202521:15 | Etihad Airways 888 | Abu Dhabi (AUH) (PKX) | Delayed | Claim Refund |
08.07.202521:00 | Etihad Airways 4167 | Frankfurt (FRA) Tallinn (TLL) | Delayed | Claim Refund |
08.07.202519:55 | Etihad Airways 7196 | Lisbon (LIS) Brussels (BRU) | Delayed | Claim Refund |
08.07.202519:45 | Etihad Airways 7769 | Bangkok (BKK) Phuket (HKT) | Delayed | Claim Refund |
08.07.202519:45 | Etihad Airways 4283 | (DSS) Casablanca (CMN) | Cancelled | Claim Refund |
08.07.202519:30 | Etihad Airways 5291 | (NQZ) Almaty (ALA) | Delayed | Claim Refund |
08.07.202519:25 | Etihad Airways 2819 | Bari (BRI) Rome (FCO) | Delayed | Claim Refund |
08.07.202519:25 | Etihad Airways 7057 | Jakarta (KNO) Jakarta (CGK) | Delayed | Claim Refund |
08.07.202519:15 | Etihad Airways 7453 | Taif (TIF) Dammam (DMM) | Delayed | Claim Refund |
08.07.202519:10 | Etihad Airways 7658 | Phuket (HKT) Bangkok (BKK) | Delayed | Claim Refund |
08.07.202518:55 | Etihad Airways 7056 | Jakarta (CGK) Jakarta (KNO) | Delayed | Claim Refund |
08.07.202518:00 | Etihad Airways 7051 | Jakarta (CGK) Balikpapan (BPN) | Delayed | Claim Refund |
08.07.202517:35 | Etihad Airways 2822 | Rome (FCO) Bari (BRI) | Delayed | Claim Refund |
08.07.202517:30 | Etihad Airways 4024 | Oslo (OSL) Bodo (BOO) | Delayed | Claim Refund |
08.07.202517:20 | Etihad Airways 7454 | Dammam (DMM) Jazan (GIZ) | Delayed | Claim Refund |
08.07.202517:10 | Etihad Airways 2708 | Brasilia (BSB) Lisbon (LIS) | Delayed | Claim Refund |
08.07.202517:00 | Etihad Airways 7634 | Bangkok (BKK) Phuket (HKT) | Delayed | Claim Refund |
08.07.202516:59 | Etihad Airways 8270 | New York (JFK) Burbank (BUR) | Cancelled | Claim Refund |
08.07.202516:59 | Etihad Airways 8272 | New York (JFK) Burbank (BUR) | Cancelled | Claim Refund |
08.07.202516:50 | Etihad Airways 7135 | Jakarta (KNO) Jakarta (CGK) | Delayed | Claim Refund |
08.07.202516:40 | Etihad Airways 7465 | Abha (AHB) Dammam (DMM) | Delayed | Claim Refund |
08.07.202516:40 | Etihad Airways 2871 | Rome (FCO) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202516:30 | Etihad Airways 8412 | New York (JFK) Seattle (SEA) | Delayed | Claim Refund |
08.07.202515:55 | Etihad Airways 7247 | Brussels (BRU) Gothenburg (GOT) | Delayed | Claim Refund |
08.07.202515:45 | Etihad Airways 7223 | Brussels (BRU) Copenhagen (CPH) | Delayed | Claim Refund |
08.07.202515:25 | Etihad Airways 7628 | Koh Samui (USM) Phuket (HKT) | Delayed | Claim Refund |
08.07.202515:20 | Etihad Airways 7214 | Brussels (BRU) Oslo (OSL) | Delayed | Claim Refund |
08.07.202515:15 | Etihad Airways 8354 | New York (JFK) West Palm Beach (PBI) | Cancelled | Claim Refund |
08.07.202514:55 | Etihad Airways 4331 | Madrid (MAD) Zurich (ZRH) | Delayed | Claim Refund |
08.07.202514:50 | Etihad Airways 7103 | Jakarta (CGK) Balikpapan (BPN) | Delayed | Claim Refund |
08.07.202514:30 | Etihad Airways 7459 | Buraidah (ELQ) Dammam (DMM) | Delayed | Claim Refund |
08.07.202514:20 | Etihad Airways 7267 | Brussels (BRU) Madrid (MAD) | Delayed | Claim Refund |
08.07.202513:55 | Etihad Airways 7464 | Dammam (DMM) Abha (AHB) | Delayed | Claim Refund |
08.07.202513:05 | Etihad Airways 4016 | Rome (MXP) Oslo (OSL) | Delayed | Claim Refund |
08.07.202512:00 | Etihad Airways 7224 | Brussels (BRU) Malaga (AGP) | Delayed | Claim Refund |
08.07.202511:50 | Etihad Airways 7451 | Abha (AHB) Dammam (DMM) | Delayed | Claim Refund |
08.07.202511:14 | Etihad Airways 8297 | West Palm Beach (PBI) New York (JFK) | Delayed | Claim Refund |
08.07.202510:55 | Etihad Airways 58 | Brussels (BRU) Abu Dhabi (AUH) | Delayed | Claim Refund |
08.07.202510:45 | Etihad Airways 662 | Doha (DOH) Abu Dhabi (AUH) | Delayed | Claim Refund |
08.07.202510:25 | Etihad Airways 7085 | Jakarta (CGK) Malang (MLG) | Delayed | Claim Refund |
08.07.202510:00 | Etihad Airways 8429 | Pittsburgh (PIT) Boston (BOS) | Delayed | Claim Refund |
08.07.202509:30 | Etihad Airways 2823 | Rome (FCO) Bari (BRI) | Delayed | Claim Refund |
08.07.202509:25 | Etihad Airways 3799 | Frankfurt (FRA) Helsinki (HEL) | Delayed | Claim Refund |
08.07.202509:25 | Etihad Airways 8460 | Seoul (ICN) (UBN) | Delayed | Claim Refund |
08.07.202508:55 | Etihad Airways 412 | Abu Dhabi (AUH) Phuket (HKT) | Delayed | Claim Refund |
08.07.202508:40 | Etihad Airways 8303 | Boston (BOS) New York (JFK) | Delayed | Claim Refund |
08.07.202507:45 | Etihad Airways 8433 | Syracuse (SYR) Boston (BOS) | Delayed | Claim Refund |
08.07.202506:50 | Etihad Airways 5654 | Kuala Lumpur (KUL) Tawau (TWU) | Delayed | Claim Refund |
08.07.202506:35 | Etihad Airways 7242 | Budapest (BUD) Brussels (BRU) | Delayed | Claim Refund |
08.07.202506:00 | Etihad Airways 8438 | San Juan (SJU) Boston (BOS) | Delayed | Claim Refund |
08.07.202501:50 | Etihad Airways 5289 | (NQZ) Almaty (ALA) | Delayed | Claim Refund |
07.07.202523:55 | Etihad Airways 378 | Abu Dhabi (AUH) Male (MLE) | Delayed | Claim Refund |
07.07.202523:10 | Etihad Airways 5278 | Almaty (ALA) (NQZ) | Delayed | Claim Refund |
07.07.202522:55 | Etihad Airways 8281 | New York (JFK) Aguadilla (BQN) | Delayed | Claim Refund |
07.07.202522:40 | Etihad Airways 4212 | Casablanca (CMN) (DSS) | Delayed | Claim Refund |
07.07.202522:15 | Etihad Airways 8284 | New York (JFK) Buffalo (BUF) | Delayed | Claim Refund |
