Flight cancellations and delays are the most common problems faced by travelers. Fortunately, the European Union has EU Regulation 261/2004, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 defines the situations in which passengers are entitled to compensation and assistance during flight disruption.
Here, you will discover everything you need to know about EU 261 regulation and under what circumstances you are eligible for compensation.
Passenger Rights under EU 261/2004
According to EU 261, travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU have certain rights. These rights include:
- Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is required, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Salt Lake City International Airport Flight Delay Compensation
Passengers experiencing flight delays at Salt Lake City International Airport might be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU regulations. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for flight delays due to extraordinary circumstances beyond their control.
Salt Lake City International Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Salt Lake City International Airport, according to EU Regulation 261, flyers are eligible to get compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
However, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even if you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the length of the delay. You can refer to the following table to figure out the amount of compensation you are eligible for:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t offer compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Salt Lake City International Airport Flights are Covered by EU261?
While Salt Lake City International Airport isn’t within the EU, European Union Regulation 261/2004 could still cover some flights. Travelers arriving at Salt Lake City International Airport from EU countries or departing from Salt Lake City International Airport to anywhere on flights operated by airlines from the EU are protected by EU 261/2004.
Therefore, despite their geographic location beyond the EU, certain flights departing from Salt Lake City International Airport may be subject to European laws if they are operated by EU-based airlines.
| Itinerary | EU Airline | Non-EU Airline |
| Departures from Salt Lake City International Airport to anywhere | Yes | No |
| Arrivals at Salt Lake City International Airport from inside the EU | Yes | No |
| Arrivals at Salt Lake City International Airport from outside the EU | No | No |
How to Claim Compensation from Salt Lake City International Airport
Flight disruptions often occur due to factors such as extreme weather conditions, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Salt Lake City International Airport, you may be entitled to compensation under EU Regulation 261/2004.
To initiate a compensation claim, proceed with these steps:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We understand the EU laws well and will do our best to get you your compensation. You only pay us if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
18.04.202520:47 | Hawaiian Airlines 7083 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
18.04.202520:47 | Air Tahiti Nui 2548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
18.04.202520:47 | Starlux 7003 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
18.04.202520:47 | Alaska Airlines 719 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
18.04.202520:47 | Singapore Airlines 1731 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
18.04.202516:40 | JSX Air 761 | Salt Lake City International (KSLC) Bob Hope (KBUR) | delayed | Refunds |
18.04.202516:40 | JSX Air 761 | Salt Lake City International (KSLC) Bob Hope (KBUR) | delayed | Refunds |
18.04.202506:45 | Alpine Air Express 1892 | Salt Lake City International (KSLC) Elko Regional (KEKO) | delayed | Refunds |
17.04.202515:30 | KLM 5136 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
17.04.202515:30 | Virgin Atlantic 1912 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
17.04.202515:30 | Air France 2734 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
16.04.202517:20 | Virgin Atlantic 1910 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
16.04.202509:24 | Alaska Airlines 653 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
14.04.202517:40 | WestJet 8298 | Salt Lake City International (KSLC) Washington Dulles International (KIAD) | delayed | Refunds |
14.04.202517:40 | Delta Air Lines 2853 | Salt Lake City International (KSLC) Boise Air Terminal/Gowen Field (KBOI) | delayed | Refunds |
14.04.202517:40 | Delta Air Lines 847 | Salt Lake City International (KSLC) Washington Dulles International (KIAD) | delayed | Refunds |
14.04.202517:40 | KLM 6252 | Salt Lake City International (KSLC) Boise Air Terminal/Gowen Field (KBOI) | delayed | Refunds |
14.04.202517:20 | Delta Air Lines 4310 | Salt Lake City International (KSLC) Cedar City (KCDC) | delayed | Refunds |
14.04.202516:50 | Southwest Airlines 2891 | Salt Lake City International (KSLC) Denver International (KDEN) | delayed | Refunds |
14.04.202516:30 | Delta Air Lines 9968 | Salt Lake City International (KSLC) Tucson International Airport (KTUS) | delayed | Refunds |
14.04.202515:44 | WestJet 5436 | Salt Lake City International (KSLC) Palm Springs Metropolitan Area (KPSP) | delayed | Refunds |
14.04.202515:44 | KLM 6746 | Salt Lake City International (KSLC) Palm Springs Metropolitan Area (KPSP) | delayed | Refunds |
14.04.202515:44 | Delta Air Lines 3737 | Salt Lake City International (KSLC) Palm Springs Metropolitan Area (KPSP) | delayed | Refunds |
14.04.202515:44 | Air France 2349 | Salt Lake City International (KSLC) Palm Springs Metropolitan Area (KPSP) | delayed | Refunds |
14.04.202515:30 | KLM 5136 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
14.04.202515:30 | Air France 2734 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
14.04.202515:30 | Virgin Atlantic 1912 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
14.04.202515:25 | Delta Air Lines 1244 | Salt Lake City International (KSLC) Portland International (KPDX) | delayed | Refunds |
14.04.202515:25 | Air France 5624 | Salt Lake City International (KSLC) Portland International (KPDX) | delayed | Refunds |
14.04.202515:25 | KLM 5132 | Salt Lake City International (KSLC) Portland International (KPDX) | delayed | Refunds |
14.04.202514:36 | Spirit Airlines 985 | Salt Lake City International (KSLC) Mc Carran International (KLAS) | delayed | Refunds |
14.04.202512:35 | Southwest Airlines 2224 | Salt Lake City International (KSLC) Nashville International (KBNA) | delayed | Refunds |
14.04.202512:00 | empty | Salt Lake City International (KSLC) Palm Springs Metropolitan Area (KPSP) | delayed | Refunds |
14.04.202511:30 | Delta Air Lines 1431 | Salt Lake City International (KSLC) Sky Harbor International (KPHX) | delayed | Refunds |
14.04.202511:30 | Delta Air Lines 2033 | Salt Lake City International (KSLC) Newark Liberty International (KEWR) | delayed | Refunds |
14.04.202511:30 | WestJet 5433 | Salt Lake City International (KSLC) Sky Harbor International (KPHX) | delayed | Refunds |
14.04.202511:00 | LATAM Airlines 6481 | Salt Lake City International (KSLC) Boise Air Terminal/Gowen Field (KBOI) | delayed | Refunds |
14.04.202511:00 | WestJet 8022 | Salt Lake City International (KSLC) Boise Air Terminal/Gowen Field (KBOI) | delayed | Refunds |
14.04.202511:00 | Delta Air Lines 2275 | Salt Lake City International (KSLC) (KBZN) | delayed | Refunds |
14.04.202511:00 | Delta Air Lines 2095 | Salt Lake City International (KSLC) Boise Air Terminal/Gowen Field (KBOI) | delayed | Refunds |
14.04.202511:00 | KLM 5041 | Salt Lake City International (KSLC) Boise Air Terminal/Gowen Field (KBOI) | delayed | Refunds |
13.04.202520:47 | Air Tahiti Nui 2654 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202520:47 | Alaska Airlines 719 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202520:47 | Hawaiian Airlines 7083 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202520:47 | Starlux 7003 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202515:40 | Virgin Atlantic 1912 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202515:40 | KLM 5136 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202515:40 | Aeromexico 4736 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202515:40 | Air France 2734 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202511:05 | Delta Air Lines 2995 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202511:05 | WestJet 8655 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
13.04.202511:05 | Virgin Atlantic 1914 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
12.04.202521:55 | empty | Salt Lake City International (KSLC) Sweetwater County (KRKS) | delayed | Refunds |
12.04.202515:40 | Virgin Atlantic 1912 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
12.04.202515:40 | Aeromexico 4736 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
12.04.202515:40 | KLM 5136 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
12.04.202515:40 | Air France 2734 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
12.04.202508:00 | Korean Air 3088 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
12.04.202508:00 | China Eastern Airlines 8816 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
11.04.202521:10 | Virgin Atlantic 3563 | Salt Lake City International (KSLC) Sun Valley (KSUN) | delayed | Refunds |
11.04.202521:10 | Delta Air Lines 3985 | Salt Lake City International (KSLC) Sun Valley (KSUN) | delayed | Refunds |
11.04.202521:10 | Aeromexico 4392 | Salt Lake City International (KSLC) Sun Valley (KSUN) | delayed | Refunds |
11.04.202521:10 | KLM 7020 | Salt Lake City International (KSLC) Sun Valley (KSUN) | delayed | Refunds |
11.04.202521:10 | Air France 5616 | Salt Lake City International (KSLC) Sun Valley (KSUN) | delayed | Refunds |
11.04.202520:47 | Alaska Airlines 719 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
11.04.202520:47 | Hawaiian Airlines 7083 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
11.04.202520:47 | Air Tahiti Nui 2548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
11.04.202520:47 | Starlux 7003 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
11.04.202503:37 | UPS Airlines 990 | Salt Lake City International (KSLC) (KBFI) | delayed | Refunds |
10.04.202523:59 | United Airlines 1527 | Salt Lake City International (KSLC) Washington Dulles International (KIAD) | delayed | Refunds |
10.04.202523:35 | empty | Salt Lake City International (KSLC) Winnemucca (KWMC) | delayed | Refunds |
10.04.202521:45 | Summit Aviation 61 | Salt Lake City International (KSLC) Pocatello (KPIH) | delayed | Refunds |
10.04.202521:30 | empty | Salt Lake City International (KSLC) (KRIF) | delayed | Refunds |
10.04.202521:30 | empty | Salt Lake City International (KSLC) Pocatello (KPIH) | delayed | Refunds |
10.04.202521:00 | empty | Salt Lake City International (KSLC) Scottsdale Municipalcipal (KSDL) | delayed | Refunds |
10.04.202520:50 | Starlux 7003 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202520:50 | Air Tahiti Nui 2654 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202520:50 | Hawaiian Airlines 7083 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202516:40 | JSX Air 761 | Salt Lake City International (KSLC) Bob Hope (KBUR) | delayed | Refunds |
10.04.202515:40 | Delta Air Lines 2817 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202515:40 | Air France 2734 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202515:40 | KLM 5136 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202515:40 | Virgin Atlantic 1912 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202509:24 | Hawaiian Airlines 6890 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202509:24 | Jet Linx Aviation 5469 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202509:24 | Condor 5285 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202509:24 | Korean Air 6263 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202509:24 | Qatar Airways 3384 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202509:24 | British Airways 7548 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
10.04.202509:24 | Air Tahiti Nui 2724 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
09.04.202517:48 | Air Tahiti Nui 2671 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
09.04.202517:48 | Hawaiian Airlines 7085 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
09.04.202517:48 | Starlux 7005 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
09.04.202517:48 | British Airways 7550 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
09.04.202517:15 | empty | Salt Lake City International (KSLC) Sun Valley (KSUN) | delayed | Refunds |
09.04.202511:10 | empty | Salt Lake City International (KSLC) Elko Regional (KEKO) | delayed | Refunds |
08.04.202517:48 | Air Tahiti Nui 2671 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.04.202517:48 | Starlux 7005 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.04.202517:48 | Hawaiian Airlines 7085 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |
08.04.202517:48 | British Airways 7550 | Salt Lake City International (KSLC) Seattle-Tacoma International (KSEA) | delayed | Refunds |