Gran Canaria Airport Flight Delay and Cancellation Compensation

Cancelled and delayed flights are the most common issues encountered by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU Regulation 261/2004 outlines the situations when passengers are entitled to compensation and assistance in cases of flight disruption.

In this article, you will find everything you need to know about European Union Regulation 261 and when you are eligible for compensation.

Passenger Rights under EU 261/2004

Under EU Regulation 261/2004, passengers departing from or arriving at Gran Canaria Airport on flights operated by EU-based airlines have specific rights if they experience significant cancellations or delays. These rights include:

• Food and drinks: Airlines must provide proper refreshments and snacks during the waiting period.
• Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
• Hotel accommodation if necessary: If an overnight stay is required, the airline is required to provide accommodation and transportation to and from the hotel.
• Ticket refund or alternative flight: Passengers can select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
• Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation between €250 to €600.

Gran Canaria Airport Flight Delay Compensation

Flyers experiencing flight delays at Gran Canaria Airport could be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the cause of the delay and whether it follows UK and EU laws. The amount of compensation is based on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the duration of the delay.

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

Keep in mind that airlines are not required to provide compensation for flight delays due to extraordinary circumstances beyond their control.

Gran Canaria Airport Flight Cancellation Compensation

In the event of a flight cancellation causing inconvenience at the Gran Canaria Airport, according to EU 261, flyers may get compensation of up to €600 if the airline informs them of the cancellation less than 14 days before departure.

Nevertheless, there are exceptions to this law. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

Financial compensation might still be available even if you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the flight distance and the duration of the delay. You can refer to this table to figure out the amount of compensation you are entitled to:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

Keep in mind that airlines typically don’t provide compensation for cancellations due to extraordinary circumstances outside their control, such as severe weather or strikes by air traffic controllers.

Which Gran Canaria Airport Flights are Covered by EU261?

When you’re departing from an airport in the European Union and traveling on an airline flight from the EU, you are protected under EU Regulation 261/2004. This law ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:

Itinerary	EU Airline	Non-EU Airline
Departures from Gran Canaria Airport to anywhere	Yes	Yes
Arrivals at Gran Canaria Airport from inside the EU	Yes	No
Arrivals at Gran Canaria Airport from outside the EU	Yes	No

How to Claim Compensation from Gran Canaria Airport

Flight delays and cancellations are common due to factors such as bad weather, air traffic congestion, technical problems, or staffing issues. If you encounter a flight disruption at Gran Canaria Airport, you may be entitled to compensation under EU Regulation 261/2004.

To initiate your compensation claim, proceed with these steps:

1. Complete this form. You’ll need to provide details like your flight number, date, and what went wrong.
2. Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will do our best to get you your compensation. You are only charged if we win your case.

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