Delayed and cancelled flights are the most common issues faced by travelers. Luckily, the European Union has EU 261 regulation, which ensures that you, as a passenger, are not left in a difficult situation and that your rights are protected. The EU 261/2004 specifies the situations in which passengers are eligible for compensation and assistance during flight disruption.
Here, you will discover everything you need to know about EU 261 regulation and in which situations you are entitled to compensation.
Passenger Rights under EU 261/2004
Under EU Regulation 261/2004, travelers flying to or from Eindhoven Airport on flights operated by EU-based airlines have specific rights if they experience significant cancellations or delays. These rights include:
- Food and drinks: Airlines must provide proper meals and beverages during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is necessary, the airline is obligated to provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers have the option to select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers may be eligible for financial compensation between €250 to €600.
Eindhoven Airport Flight Delay Compensation
Flyers facing flight delays at Eindhoven Airport could be eligible for compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is decided by the cause of the delay and whether it adheres to UK and EU laws. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not obligated to provide compensation for delays due to extraordinary circumstances beyond their control.
Eindhoven Airport Flight Cancellation Compensation
In case of a flight cancellation causing inconvenience at the Eindhoven Airport, under EU 261, travelers may receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this regulation. The airline could be exempt from compensating passengers if it provides an alternative flight that meets certain criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even though you accept an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is based on the distance of the flight and the duration of the delay. You can check this table to figure out the compensation amount you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines typically don’t provide compensation for flight cancellations caused by extraordinary circumstances beyond their control, such as severe weather or air traffic control strikes.
Which Eindhoven Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are protected under EU Regulation 261/2004. This regulation ensures that you have certain rights in the event of a delay, flight cancellation, denied boarding, and other similar situations. Here’s a more detailed table of what situations are protected by EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Eindhoven Airport to anywhere | Yes | Yes |
Arrivals at Eindhoven Airport from inside the EU | Yes | No |
Arrivals at Eindhoven Airport from outside the EU | Yes | No |
How to Claim Compensation from Eindhoven Airport
Flight cancellations and delays are common due to factors such as bad weather, air traffic congestion, mechanical problems, or crew shortages. If you encounter a flight disruption at Eindhoven Airport, you could be eligible for compensation under European Union Regulation 261/2004.
To initiate a compensation claim, take the following steps:
- Complete our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws well and will make every effort to secure your compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
17.04.202515:25 | Wizz Air 2076 | Eindhoven (EHEH) John Paul II Balice International (EPKK) | delayed | Refunds |
15.04.202515:25 | Wizz Air 2076 | Eindhoven (EHEH) John Paul II Balice International (EPKK) | delayed | Refunds |
14.04.202511:25 | Ryanair 43 | Eindhoven (EHEH) John Paul II Balice International (EPKK) | delayed | Refunds |
11.04.202512:40 | Ryanair 43 | Eindhoven (EHEH) John Paul II Balice International (EPKK) | delayed | Refunds |
02.04.202509:10 | Wizz Air 2272 | Eindhoven (EHEH) Liszt Ferenc International (LHBP) | delayed | Refunds |
01.04.202517:00 | Wizz Air 2274 | Eindhoven (EHEH) Liszt Ferenc International (LHBP) | delayed | Refunds |
31.03.202515:00 | DAS Private Jets 378 | Eindhoven (EHEH) Friedrichshafen (EDNY) | delayed | Refunds |
30.03.202518:00 | Transavia 5861 | Eindhoven (EHEH) Gardermoen (ENGM) | delayed | Refunds |
30.03.202517:50 | Ryanair 9924 | Eindhoven (EHEH) Galileo Galilei (LIRP) | delayed | Refunds |
22.03.202518:05 | Ryanair 3538 | Eindhoven (EHEH) Bergamo – Orio al Serio (LIME) | delayed | Refunds |
22.03.202511:05 | Ryanair 7527 | Eindhoven (EHEH) Alicante El Altet (LEAL) | delayed | Refunds |
17.03.202521:50 | Ryanair 43 | Eindhoven (EHEH) John Paul II Balice International (EPKK) | delayed | Refunds |
16.03.202521:00 | Netherlands – Royal Air Force 11 | Eindhoven (EHEH) Indira Gandhi International (VIDP) | delayed | Refunds |