Delayed and cancelled flights are the most common issues encountered by travelers. Luckily, the European Union has EU 261 regulation, which guarantees that you, as a passenger, are not left in a difficult situation and that your rights are protected. The European Union Regulation 261/2004 defines the conditions under which passengers are eligible for compensation and assistance in cases of flight disruption.
Here, you will discover everything you need to know about EU 261 regulation and under what circumstances you are entitled to compensation.
Passenger Rights under EU 261/2004
According to EU Regulation 261/2004, passengers flying to or from Berlin Tegel Airport on flights operated by EU-based airlines have specific rights if they experience significant delays or cancellations. These rights include:
- Food and drinks: Airlines must provide proper meals and refreshments during the waiting period.
- Access to means of communication: Passengers should be provided two free phone calls, emails, or faxes.
- Hotel accommodation if necessary: If an overnight stay is needed, the airline must provide accommodation and transportation to and from the hotel.
- Ticket refund or alternative flight: Passengers may select from a full refund of their ticket or rebooking on an alternative flight to their final destination.
- Compensation: Based on the flight distance and length of delay, passengers could qualify for financial compensation ranging from €250 to €600.
Berlin Tegel Airport Flight Delay Compensation
Travelers facing flight delays at Berlin Tegel Airport might be entitled to compensation of up to 600 euros per person, especially if the delay lasts longer than three hours. The eligibility for compensation is determined by the reason for the delay and whether it complies with UK and EU laws. The amount of compensation is calculated on the time of arrival at the destination rather than departure time and is influenced by the distance of the flight and the length of the delay.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Keep in mind that airlines are not required to provide compensation for flight delays resulting from extraordinary circumstances outside their control.
Berlin Tegel Airport Flight Cancellation Compensation
In the event of a flight cancellation causing inconvenience at the Berlin Tegel Airport, according to EU Regulation 261, travelers can receive compensation of up to €600 if the airline notifies them of the cancellation less than 14 days before departure.
Nevertheless, there are exceptions to this regulation. The airline might be exempt from compensating passengers if it provides an alternative flight that meets specific criteria, letting you arrive at your destination with the minimal delay possible:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Compensation could still be available even when you agree to an alternative flight, provided your arrival at the final destination is significantly delayed. The compensation amount is calculated by the distance of the flight and the length of the delay. You can check the following table to figure out the amount of compensation you are eligible for:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Keep in mind that airlines usually don’t provide compensation for flight cancellations caused by extraordinary circumstances outside their control, such as severe weather or air traffic control strikes.
Which Berlin Tegel Airport Flights are Covered by EU261?
If you are departing from an airport in the European Union and flying with an airline flight from the EU, you are covered by EU Regulation 261/2004. This regulation guarantees that you have certain rights in case of a delay, flight cancellation, denied boarding, and related issues. Here’s a more detailed table of what situations are covered under EU Regulation 261 and which are not:
Itinerary | EU Airline | Non-EU Airline |
Departures from Berlin Tegel Airport to anywhere | Yes | Yes |
Arrivals at Berlin Tegel Airport from inside the EU | Yes | No |
Arrivals at Berlin Tegel Airport from outside the EU | Yes | No |
How to Claim Compensation from Berlin Tegel Airport
Flight cancellations and delays often occur due to factors such as bad weather, air traffic congestion, technical problems, or crew shortages. If you experience a flight disruption at Berlin Tegel Airport, you could be eligible for compensation under EU 261/2004.
To initiate a compensation claim, follow these steps:
- Complete our form. You’ll need to provide details including your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We understand the EU laws well and will strive to obtain your rightful compensation. You are only charged if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled? Find your flight in the table below and use our claims checker to see if you are eligible for compensation.
Did not find your flight in our table? Fill in our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
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