Passengers of Delta Air Lines who have faced a delayed or cancelled flight have a legal right to compensation. According to EU 261/2004, an airline is obliged to compensate passengers in case of a significant disruption. Here, we’ll examine your rights and the actions you should follow to get the compensation you are entitled to from the airline.
Delta Air Lines Flight Delay or Cancellation Compensation
Before claiming the Delta Air Lines compensation, you should be aware of the conditions and the amount of compensation you may expect to get in case of delay or flight cancellation.
Delta Air Lines Compensation for Flight Delay
In line with UK and EU regulations, passengers are eligible for up to €600 in compensation per person if their flight experiences a delay. It’s important to note that this flight delay compensation depends on the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you land at your destination airport.
Here’s an overview of how much compensation you could be eligible for if your flight is delayed. The amount of compensation depends on several factors, including the duration of the delay and the distance of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Be aware you may not be compensated for every flight delay. Delta Air Lines is not obliged to pay compensation when extraordinary circumstances outside their control happen. This covers bad weather, problems at the airport, or a strike by air traffic controllers. In such situations, you will generally not be given compensation as it is not the airline’s fault.
Delta Air Lines Compensation for Flight Cancellation
European Union Regulation 261/2004 states that airlines have to inform passengers of flight cancellations at least 14 days before the scheduled flight. If the airline doesn’t provide timely notification, you could qualify for flight cancellation compensation ranging from €250 to €600 per passenger, based on the distance of the flight. Nonetheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
When accepting a different flight, passengers retain their claim for compensation if they still experience significant delays at their final destination. The compensation amount is determined based on two factors: the flight distance and the length of the delay, in line with the table below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Delta Air Lines isn’t required to compensate you if they provide an alternative flight that departs and arrives near the same time as your original flight. Moreover, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as adverse weather conditions or when airline workers go on strike.
Are Delta Air Lines Flights Covered By EU 261/2004?
EU 261 applies to all flights departing from EU airports. This regulation also extends to flights arriving in the EU if the airline is based in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
Nevertheless, Delta Air Lines is not a European airline. Consequently, they are not obliged to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from Delta Air Lines
If your travel plans have been affected by a flight delay or cancellation with Delta Air Lines, it’s crucial to be aware that you might be entitled to compensation under EU regulations. For this reason, it’s essential to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in our form. You’ll need to provide details like your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws well and will make every effort to secure your compensation. You only incur a fee if we win your case.
These steps will assist you in filing your claim quickly and improve your chances of receiving the compensation you’re owed. You might have plenty of time after your flight to make a claim, but it’s best to file it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
Delta Air Lines goes the extra mile to help passengers during travel interruptions by providing services that complement flight compensation.
Right to Care
When flight disruptions happen, Delta Air Lines is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU 261, kicks in when flight delays exceed two hours. The services provided include:
- Meals and Refreshments: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: Delta Air Lines offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, Delta Air Lines provides hotel room accommodation. This includes transportation between the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airline staff at the airport for instant assistance.
Rebooking and Refunds
When Delta Air Lines cancels a flight, passengers have the option to receive a full refund or rebook on another flight. This option is essential for minimizing travel disruptions and helping passengers to handle unforeseen circumstances efficiently.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your trip, Delta Air Lines will provide rebooking on the next available flight to your destination. You also have the option to select an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, Delta Air Lines shall arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking includes connecting flights, Delta Air Lines shall help in rebooking your entire journey, not just the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to make this process as easy as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202512:30 | Delta Air Lines 9335 | Amsterdam (AMS) Zurich (BSL) | delayed | Claim Refund |
20.06.202510:20 | Delta Air Lines 7639 | Brussels (BRU) Copenhagen (CPH) | delayed | Claim Refund |
20.06.202509:35 | Delta Air Lines 9555 | Amsterdam (AMS) Turin (TRN) | delayed | Claim Refund |
20.06.202509:15 | Delta Air Lines 6663 | Rome (FCO) Turin (TRN) | delayed | Claim Refund |
20.06.202508:55 | Delta Air Lines 9607 | Amsterdam (AMS) Brussels (BRU) | delayed | Claim Refund |
20.06.202508:45 | Delta Air Lines 9202 | Amsterdam (AMS) Bremen (BRE) | delayed | Claim Refund |
20.06.202508:35 | Delta Air Lines 8659 | Paris (CDG) Turin (TRN) | delayed | Claim Refund |
20.06.202508:35 | Delta Air Lines 9298 | Amsterdam (AMS) Bristol (BRS) | delayed | Claim Refund |
20.06.202508:35 | Delta Air Lines 9179 | Amsterdam (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202508:00 | Delta Air Lines 7650 | Copenhagen (CPH) Trondheim (TRD) | delayed | Claim Refund |
20.06.202507:50 | Delta Air Lines 2474 | Boston (BOS) New York (RSW) | cancelled | Claim Refund |
20.06.202507:20 | Delta Air Lines 8366 | Paris (CDG) Tunis (TUN) | delayed | Claim Refund |
20.06.202507:11 | Delta Air Lines 1245 | Boston (BOS) West Palm Beach (PBI) | cancelled | Claim Refund |
20.06.202507:10 | Delta Air Lines 5268 | Detroit (DTW) Buffalo (BUF) | delayed | Claim Refund |
20.06.202506:00 | Delta Air Lines 569 | Seattle (SEA) Atlanta (ATL) | cancelled | Claim Refund |
20.06.202506:00 | Delta Air Lines 5828 | Charlotte (CLT) Boston (BOS) | cancelled | Claim Refund |
20.06.202506:00 | Delta Air Lines 2012 | Blountville (TRI) Atlanta (ATL) | cancelled | Claim Refund |
20.06.202501:00 | Delta Air Lines 9500 | Dubai (DXB) Amsterdam (AMS) | cancelled | Claim Refund |
19.06.202523:59 | Delta Air Lines 2038 | Salt Lake City (SLC) Newark (EWR) | cancelled | Claim Refund |
19.06.202523:15 | Delta Air Lines 8214 | (DSS) Paris (CDG) | cancelled | Claim Refund |
19.06.202523:15 | Delta Air Lines 448 | Seattle (SEA) New York (MCO) | cancelled | Claim Refund |
19.06.202523:10 | Delta Air Lines 2624 | Atlanta (ATL) Louisville (SDF) | delayed | Claim Refund |
19.06.202523:05 | Delta Air Lines 2425 | Atlanta (ATL) Savannah (SAV) | delayed | Claim Refund |
19.06.202523:00 | Delta Air Lines 6011 | Santiago (SCL) Los Angeles (LAX) | delayed | Claim Refund |
19.06.202522:52 | Delta Air Lines 1508 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
19.06.202522:50 | Delta Air Lines 2424 | Detroit (DTW) Traverse City (TVC) | delayed | Claim Refund |
19.06.202522:00 | Delta Air Lines 5667 | (DCA) Boston (BOS) | cancelled | Claim Refund |
19.06.202522:00 | Delta Air Lines 373 | Las Vegas (LAS) Boston (BOS) | delayed | Claim Refund |
19.06.202521:59 | Delta Air Lines 5836 | Boston (BOS) (DCA) | cancelled | Claim Refund |
19.06.202521:55 | Delta Air Lines 2608 | Salt Lake City (SLC) Idaho Falls (IDA) | delayed | Claim Refund |
19.06.202521:55 | Delta Air Lines 505 | Minneapolis (MSP) Seattle (SEA) | delayed | Claim Refund |
19.06.202521:50 | Delta Air Lines 1187 | Detroit (DTW) Boston (BOS) | delayed | Claim Refund |
19.06.202521:47 | Delta Air Lines 5797 | New York (LGA) Buffalo (BUF) | cancelled | Claim Refund |
19.06.202521:45 | Delta Air Lines 4154 | Minneapolis (MSP) Minot (MOT) | delayed | Claim Refund |
19.06.202521:45 | Delta Air Lines 6444 | Shanghai (PVG) (PKX) | delayed | Claim Refund |
19.06.202521:16 | Delta Air Lines 5796 | New York (LGA) Savannah (SAV) | delayed | Claim Refund |
19.06.202521:15 | Delta Air Lines 5082 | Detroit (DTW) Burlington (BTV) | delayed | Claim Refund |
19.06.202521:10 | Delta Air Lines 5481 | New York (JFK) Burlington (BTV) | cancelled | Claim Refund |
19.06.202521:05 | Delta Air Lines 3584 | Salt Lake City (SLC) Vancouver (YVR) | delayed | Claim Refund |
19.06.202520:59 | Delta Air Lines 1222 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
19.06.202520:40 | Delta Air Lines 9977 | New York (JFK) Boston (BOS) | cancelled | Claim Refund |
19.06.202520:27 | Delta Air Lines 776 | Miami (MIA) Boston (BOS) | delayed | Claim Refund |
19.06.202520:25 | Delta Air Lines 1439 | Tampa (TPA) Boston (BOS) | delayed | Claim Refund |
19.06.202520:15 | Delta Air Lines 2494 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202520:15 | Delta Air Lines 6061 | New York (JFK) Santiago (SCL) | delayed | Claim Refund |
19.06.202520:00 | Delta Air Lines 5853 | New York (LGA) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:59 | Delta Air Lines 300 | Atlanta (ATL) Boston (BOS) | delayed | Claim Refund |
19.06.202519:59 | Delta Air Lines 1192 | New York (RSW) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:59 | Delta Air Lines 5047 | Charlotte (CLT) New York (LGA) | cancelled | Claim Refund |
19.06.202519:59 | Delta Air Lines 5250 | Buffalo (BUF) New York (JFK) | cancelled | Claim Refund |
19.06.202519:57 | Delta Air Lines 2196 | Fort Lauderdale (FLL) Boston (BOS) | delayed | Claim Refund |
19.06.202519:56 | Delta Air Lines 5847 | Jacksonville (JAX) Boston (BOS) | delayed | Claim Refund |
19.06.202519:55 | Delta Air Lines 1570 | New York (MCO) Boston (BOS) | delayed | Claim Refund |
19.06.202519:50 | Delta Air Lines 5459 | New York (JFK) Savannah (SAV) | cancelled | Claim Refund |
19.06.202519:47 | Delta Air Lines 5718 | Newark (EWR) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:45 | Delta Air Lines 8112 | Mexico City (MEX) Campeche (CPE) | delayed | Claim Refund |
19.06.202519:29 | Delta Air Lines 5067 | Charlotte (CLT) New York (JFK) | cancelled | Claim Refund |
19.06.202519:12 | Delta Air Lines 2160 | West Palm Beach (PBI) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:10 | Delta Air Lines 688 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:50 | Delta Air Lines 216 | New York (JFK) (DSS) | delayed | Claim Refund |
19.06.202518:50 | Delta Air Lines 732 | Detroit (DTW) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:45 | Delta Air Lines 2088 | Austin (AUS) Boston (BOS) | delayed | Claim Refund |
19.06.202518:30 | Delta Air Lines 328 | New York (MCO) Seattle (SEA) | cancelled | Claim Refund |
19.06.202518:25 | Delta Air Lines 8 | Tokyo (HND) Los Angeles (LAX) | cancelled | Claim Refund |
19.06.202518:22 | Delta Air Lines 720 | Atlanta (ATL) Santa Barbara (SBA) | delayed | Claim Refund |
19.06.202518:17 | Delta Air Lines 714 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:15 | Delta Air Lines 2299 | (ORD) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:15 | Delta Air Lines 506 | Miami (MIA) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:10 | Delta Air Lines 1006 | Austin (AUS) Seattle (SEA) | delayed | Claim Refund |
19.06.202517:59 | Delta Air Lines 2413 | Salt Lake City (SLC) (ORD) | delayed | Claim Refund |
19.06.202517:55 | Delta Air Lines 5048 | Charlotte (CLT) New York (LGA) | cancelled | Claim Refund |
19.06.202517:55 | Delta Air Lines 3840 | San Jose (SJC) Seattle (SEA) | delayed | Claim Refund |
19.06.202517:45 | Delta Air Lines 5654 | Buffalo (BUF) New York (LGA) | cancelled | Claim Refund |
19.06.202517:45 | Delta Air Lines 1451 | Salt Lake City (SLC) Phoenix (PHX) | delayed | Claim Refund |
19.06.202517:40 | Delta Air Lines 7621 | Copenhagen (CPH) Budapest (BUD) | delayed | Claim Refund |
19.06.202517:30 | Delta Air Lines 931 | Seattle (SEA) Anchorage (ANC) | delayed | Claim Refund |
19.06.202517:25 | Delta Air Lines 5714 | Charlotte (CLT) New York (JFK) | cancelled | Claim Refund |
19.06.202517:20 | Delta Air Lines 5250 | New York (JFK) Buffalo (BUF) | cancelled | Claim Refund |
19.06.202517:17 | Delta Air Lines 3233 | Salt Lake City (SLC) Portland (PDX) | delayed | Claim Refund |
19.06.202517:00 | Delta Air Lines 8213 | Paris (CDG) (DSS) | delayed | Claim Refund |
19.06.202517:00 | Delta Air Lines 4612 | Louisville (SDF) Nashville (BNA) | delayed | Claim Refund |
19.06.202516:59 | Delta Air Lines 740 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:50 | Delta Air Lines 3610 | Los Angeles (SMF) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:45 | Delta Air Lines 9284 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
19.06.202516:40 | Delta Air Lines 786 | (DCA) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:40 | Delta Air Lines 7837 | Seoul (ICN) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:25 | Delta Air Lines 472 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:25 | Delta Air Lines 8762 | Paris (CDG) Budapest (BUD) | delayed | Claim Refund |
19.06.202516:05 | Delta Air Lines 3918 | Seattle (SEA) Portland (PDX) | delayed | Claim Refund |
19.06.202516:01 | Delta Air Lines 3732 | Salt Lake City (SLC) Reno (RNO) | delayed | Claim Refund |
19.06.202515:59 | Delta Air Lines 3094 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202515:35 | Delta Air Lines 5287 | Burlington (BTV) New York (JFK) | cancelled | Claim Refund |
19.06.202515:30 | Delta Air Lines 5654 | New York (LGA) Buffalo (BUF) | cancelled | Claim Refund |
19.06.202515:25 | Delta Air Lines 2817 | Salt Lake City (SLC) Seattle (SEA) | delayed | Claim Refund |
19.06.202515:20 | Delta Air Lines 9171 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
19.06.202514:30 | Delta Air Lines 9498 | Dusseldorf (DUS) Amsterdam (AMS) | delayed | Claim Refund |
19.06.202514:16 | Delta Air Lines 5661 | Buffalo (BUF) New York (LGA) | cancelled | Claim Refund |
19.06.202514:10 | Delta Air Lines 3505 | Seattle (SEA) Los Angeles (SMF) | delayed | Claim Refund |
19.06.202514:02 | Delta Air Lines 5723 | Charlotte (CLT) New York (LGA) | cancelled | Claim Refund |
19.06.202514:01 | Delta Air Lines 2266 | Atlanta (ATL) Buffalo (BUF) | delayed | Claim Refund |
