Passengers of All Nippon Airways who have experienced a cancelled or delayed flight have a legal right to compensation. According to EU 261, airlines must compensate passengers when there is a significant disruption. Here, we will look at your rights and the actions you should follow to receive the compensation you have a right to from the airline.
All Nippon Airways Flight Delay or Cancellation Compensation
Before claiming the All Nippon Airways compensation, you should be aware of the conditions and the amount of compensation you may expect to get in the event of delay or flight cancellation.
All Nippon Airways Compensation for Flight Delay
According to UK and EU laws, passengers may be entitled to up to €600 in compensation per person if their flight is delayed. It’s important to note that this flight delay compensation is calculated using the flight’s landing time, not the departure time, so the key to your claim relies on the actual time you land at your final destination.
Let’s take a look at how much compensation you could be eligible for if your flight is delayed. The amount of compensation is determined by several factors, such as the duration of the delay and the route length of your flight:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Remember you may not always receive compensation for every flight delay. All Nippon Airways isn’t required to compensate passengers when extraordinary circumstances outside their control occur. This includes bad weather, airport issues, or a strike by air traffic controllers. In these cases, you will generally not be compensated as it is not the airline’s fault.
All Nippon Airways Compensation for Flight Cancellation
EU Regulation 261/2004 states that airlines have to notify passengers of flight cancellations at least 14 days before departure. If the airline doesn’t provide timely notification, you may be entitled to flight cancellation compensation ranging from €250 to €600 per passenger, based on the flight distance. Nonetheless, if the airline provides you with an alternate flight, it may avoid paying compensation for the cancelled flight if the following conditions are met:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Even when accepting an alternative flight, passengers retain their right to compensation if they still experience significant delays at their final destination. The amount of compensation is calculated according to two criteria: the distance of the flight and the duration of the delay, according to the table provided below:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
All Nippon Airways doesn’t have to compensate you if they offer an alternative flight that departs and arrives close to the same time as your original flight. Also, you usually won’t receive compensation if the flight is cancelled due to circumstances beyond the airline’s control, such as bad weather or when airline workers go on strike.
Are All Nippon Airways Flights Covered By EU 261/2004?
European Union Regulation 261 covers all flights departing from airports in the EU. It also applies to flights arriving in the EU if the airline originates in the EU. This includes airlines from EU countries as well as Iceland, Norway, and Switzerland.
However, All Nippon Airways is not a European airline. Therefore, they aren’t required to pay you compensation if their flights operate outside of Europe. This applies even to their flights to Europe if they start outside the EU.
| Itinerary | Covered by EU 261 |
| Flights departing from EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How to Claim Compensation from All Nippon Airways
If your travel plans have been affected by a flight cancellation or delay with All Nippon Airways, it’s essential to know that you might be entitled to compensation under EU laws. For this reason, it’s crucial to familiarize yourself with the process of claiming compensation. Here’s what you need to do:
- Fill in our form. You’ll need to provide details including your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws thoroughly and will do our best to obtain your rightful compensation. You only incur a fee if we win your case.
These steps will help you file your claim quickly and improve your chances of receiving the compensation you’re entitled to. You may have plenty of time after your flight to make a claim, but it’s best to complete it as soon as you can while you still remember all the details.
What You Can Get Besides EU Flight Compensation
All Nippon Airways goes the additional mile to help passengers during travel disruptions by offering services that complement flight compensation.
Right to Care
When flight disruptions happen, All Nippon Airways is committed to ensuring passenger comfort through the Right to Care provision. The right, established under EU Regulation 261/2004, kicks in when flight delays exceed two hours. The services provided include:
- Food and Drinks: Passengers are provided with meals and beverages appropriate to the length of delay. This may include vouchers for airport restaurants or direct distribution of snacks and drinks.
- Communication: All Nippon Airways offers two free phone calls, emails, or fax messages to keep passengers connected with family or business contacts.
- Accommodation: If the delay extends for the night or requires an additional stay, All Nippon Airways provides hotel accommodation. This also covers transportation to and from the airport and the hotel.
- Special Assistance: Extra care is given to passengers with reduced mobility or special needs.
To access these services, you can simply approach airport staff at the airport for immediate assistance.
Rebooking and Refunds
When All Nippon Airways cancels a flight, passengers have the option to receive a full refund or rebook on a different flight. This flexibility is essential for minimizing travel inconveniences and helping passengers to manage unforeseen circumstances effectively.
- Full Refund: if you request a refund, you can get full reimbursement for the parts of your trip that you didn’t use, including any tickets you only partly used. Also, if the cancellation means your trip no longer serves its original purpose, you may get a flight back to where you first started at the earliest chance.
- Rebooking: if you choose to continue your journey, All Nippon Airways will provide rebooking on the next available flight to your destination. You also have the option to choose an alternative route if there are seats available. If the next available flight is scheduled for the following day or later, All Nippon Airways shall arrange accommodation and transfers as needed. Furthermore, you have the right to be rebooked, including in a higher class, at no additional cost to you if that’s the only available option.
It’s crucial to keep in mind some additional considerations. If you’re rebooked on a lower class than originally booked, you’re entitled to a partial refund of the cost difference. Additionally, if your booking involves connecting flights, All Nippon Airways will assist in rebooking your entire journey, not only the cancelled segment.
Whether opting for a refund or arranging a new flight, the procedures are designed to ensure this process as smooth as possible, understanding the stress and inconvenience caused by cancellations.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
|---|---|---|---|---|
03.07.202513:05 | ANA 4654 | Tsushima (TSJ) Nagasaki (NGS) | Cancelled | Claim Refund |
03.07.202512:00 | ANA 4653 | Nagasaki (NGS) Tsushima (TSJ) | Cancelled | Claim Refund |
03.07.202508:10 | ANA 4321 | Kagoshima (KOJ) Tanegashima (TNE) | Cancelled | Claim Refund |
03.07.202508:00 | ANA 620 | Kagoshima (KOJ) Tokyo (HND) | Cancelled | Claim Refund |
03.07.202507:50 | ANA 4351 | Kagoshima (KOJ) Tokunoshima (TKN) | Cancelled | Claim Refund |
03.07.202507:45 | ANA 4371 | Kagoshima (KOJ) Amami (ASJ) | Cancelled | Claim Refund |
03.07.202507:30 | ANA 4339 | Kagoshima (KOJ) Kikaiga Shima (KKX) | Cancelled | Claim Refund |
03.07.202507:30 | ANA 542 | Kagoshima (KOJ) Tokyo (ITM) | Cancelled | Claim Refund |
03.07.202507:25 | ANA 4343 | Kagoshima (KOJ) Okino Erabu (OKE) | Cancelled | Claim Refund |
03.07.202507:10 | ANA 2472 | Kagoshima (KOJ) Tokyo (HND) | Cancelled | Claim Refund |
02.07.202520:40 | ANA 2518 | Kagoshima (KOJ) Nagoya (NGO) | Cancelled | Claim Refund |
02.07.202520:30 | ANA 2480 | Kagoshima (KOJ) Tokyo (HND) | Cancelled | Claim Refund |
02.07.202519:55 | ANA 551 | Tokyo (ITM) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202519:45 | ANA 2486 | Okinawa (OKA) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202519:40 | ANA 321 | Tokyo (HND) Toyama (TOY) | Delayed | Claim Refund |
02.07.202519:40 | ANA 685 | Tokyo (HND) Hiroshima (HIJ) | Delayed | Claim Refund |
02.07.202519:20 | ANA 630 | Kagoshima (KOJ) Tokyo (HND) | Cancelled | Claim Refund |
02.07.202519:20 | ANA 6956 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202519:00 | ANA 4338 | Yakushima (KUM) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202519:00 | ANA 4354 | Tokunoshima (TKN) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202519:00 | ANA 4376 | Amami (ASJ) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202518:55 | ANA 629 | Tokyo (HND) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202518:35 | ANA 3828 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
02.07.202518:30 | ANA 897 | Tokyo (NRT) Hanoi (HAN) | Delayed | Claim Refund |
02.07.202518:25 | ANA 1738 | Okinawa (OKA) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202518:25 | ANA 2517 | Nagoya (NGO) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202518:25 | ANA 559 | Tokyo (HND) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202518:10 | ANA 2479 | Tokyo (HND) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202518:03 | ANA 2477 | Miyazaki (KMI) Kagoshima (KOJ) | Delayed | Claim Refund |
02.07.202518:00 | ANA 4363 | Amami (ASJ) Tokunoshima (TKN) | Cancelled | Claim Refund |
02.07.202517:50 | ANA 6172 | Helsinki (HEL) Frankfurt (FRA) | Delayed | Claim Refund |
02.07.202517:50 | ANA 9753 | Shanghai (PVG) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202517:45 | ANA 4337 | Kagoshima (KOJ) Yakushima (KUM) | Cancelled | Claim Refund |
02.07.202517:40 | ANA 6980 | Seoul (GMP) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202517:35 | ANA 4342 | Kikaiga Shima (KKX) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202517:30 | ANA 1896 | Hachijo Jima (HAC) Tokyo (HND) | Delayed | Claim Refund |
02.07.202517:30 | ANA 3826 | Tokyo (KIX) Tokyo (HND) | Delayed | Claim Refund |
02.07.202517:30 | ANA 6402 | Melbourne (MEL) Sydney (SYD) | Cancelled | Claim Refund |
02.07.202517:10 | ANA 5140 | Geneva (GVA) Brussels (BRU) | Delayed | Claim Refund |
02.07.202517:00 | ANA 4844 | Wakkanai (WKJ) Tokyo (CTS) | Delayed | Claim Refund |
02.07.202517:00 | ANA 6953 | Tokyo (KIX) Seoul (ICN) | Delayed | Claim Refund |
02.07.202516:55 | ANA 4348 | Okino Erabu (OKE) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202516:50 | ANA 4644 | Iki (IKI) Nagasaki (NGS) | Cancelled | Claim Refund |
02.07.202516:50 | ANA 6574 | Jinan (TNA) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202516:45 | ANA 4760 | Hakodate (HKD) Tokyo (HND) | Delayed | Claim Refund |
02.07.202516:35 | ANA 472 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202516:30 | ANA 5130 | Nice (NCE) Brussels (BRU) | Delayed | Claim Refund |
02.07.202516:30 | ANA 2468 | Okinawa (OKA) Miyazaki (KMI) | Delayed | Claim Refund |
02.07.202516:20 | ANA 5824 | Taipei (TSA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202516:00 | ANA 9761 | Nanjing (NKG) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202515:55 | ANA 5794 | Munich (MUC) Brussels (BRU) | Delayed | Claim Refund |
02.07.202515:50 | ANA 4643 | Nagasaki (NGS) Iki (IKI) | Cancelled | Claim Refund |
02.07.202515:50 | ANA 4341 | Kagoshima (KOJ) Kikaiga Shima (KKX) | Cancelled | Claim Refund |
02.07.202515:40 | ANA 5136 | Malaga (AGP) Brussels (BRU) | Delayed | Claim Refund |
02.07.202515:35 | ANA 4843 | Tokyo (CTS) Wakkanai (WKJ) | Delayed | Claim Refund |
02.07.202515:30 | ANA 6596 | Hangzhou (HGH) Shenzhen (SZX) | Cancelled | Claim Refund |
02.07.202515:25 | ANA 284 | Tokushima (TKS) Tokyo (HND) | Delayed | Claim Refund |
02.07.202515:20 | ANA 2424 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202515:15 | ANA 1268 | Okinawa (OKA) Iwakuni (IWK) | Delayed | Claim Refund |
02.07.202515:15 | ANA 1868 | Okinawa (OKA) Kumamoto (KMJ) | Delayed | Claim Refund |
02.07.202515:10 | ANA 4384 | Yoronjima (RNJ) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202515:00 | ANA 470 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202514:55 | ANA 2528 | Okinawa (OKA) Tokyo (UKB) | Delayed | Claim Refund |
02.07.202514:55 | ANA 4347 | Kagoshima (KOJ) Okino Erabu (OKE) | Cancelled | Claim Refund |
02.07.202514:45 | ANA 5377 | Brisbane (BNE) Singapore (SIN) | Delayed | Claim Refund |
02.07.202514:40 | ANA 4759 | Tokyo (HND) Hakodate (HKD) | Delayed | Claim Refund |
02.07.202514:40 | ANA 4326 | Tanegashima (TNE) Kagoshima (KOJ) | Cancelled | Claim Refund |
02.07.202514:40 | ANA 6012 | Rome (FCO) Frankfurt (FRA) | Delayed | Claim Refund |
02.07.202514:35 | ANA 1689 | Tokyo (ITM) Oita (OIT) | Delayed | Claim Refund |
02.07.202514:30 | ANA 1771 | Okinawa (OKA) Ishigaki (ISG) | Delayed | Claim Refund |
02.07.202514:25 | ANA 9746 | Dalat (DLI) Hanoi (HAN) | Delayed | Claim Refund |
02.07.202514:10 | ANA 722 | Odate Noshiro (ONJ) Tokyo (HND) | Delayed | Claim Refund |
02.07.202514:05 | ANA 6954 | Seoul (ICN) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202514:05 | ANA 4930 | Rishiri (RIS) Tokyo (CTS) | Delayed | Claim Refund |
02.07.202514:00 | ANA 766 | Okinawa (OKA) Tokyo (ITM) | Delayed | Claim Refund |
02.07.202513:55 | ANA 991 | Tokyo (HND) Tokyo (KIX) | Delayed | Claim Refund |
02.07.202513:30 | ANA 5190 | Marseille (MRS) Brussels (BRU) | Delayed | Claim Refund |
02.07.202513:15 | ANA 4352 | Tokunoshima (TKN) Kagoshima (KOJ) | Delayed | Claim Refund |
02.07.202513:12 | ANA 7712 | (ORD) Des Moines (DSM) | Delayed | Claim Refund |
02.07.202513:10 | ANA 5154 | Lyon (LYS) Brussels (BRU) | Delayed | Claim Refund |
02.07.202513:05 | ANA 996 | Okinawa (OKA) Tokyo (HND) | Delayed | Claim Refund |
02.07.202513:05 | ANA 4654 | Tsushima (TSJ) Nagasaki (NGS) | Cancelled | Claim Refund |
02.07.202513:00 | ANA 6401 | Sydney (SYD) Brisbane (BNE) | Delayed | Claim Refund |
02.07.202512:55 | ANA 5192 | Porto (OPO) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:55 | ANA 6757 | Zurich (ZRH) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:40 | ANA 5172 | Madrid (MAD) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:20 | ANA 6411 | Sydney (SYD) Gold Coast (OOL) | Delayed | Claim Refund |
02.07.202512:15 | ANA 5755 | Tokyo (KIX) Hangzhou (HGH) | Delayed | Claim Refund |
02.07.202512:05 | ANA 5126 | Lisbon (LIS) Brussels (BRU) | Delayed | Claim Refund |
02.07.202512:00 | ANA 1863 | Sendai (SDJ) Okinawa (OKA) | Delayed | Claim Refund |
02.07.202512:00 | ANA 4653 | Nagasaki (NGS) Tsushima (TSJ) | Cancelled | Claim Refund |
02.07.202512:00 | ANA 6403 | Sydney (SYD) Melbourne (MEL) | Delayed | Claim Refund |
02.07.202512:00 | ANA 7060 | Chicago (IAH) Baton Rouge (BTR) | Delayed | Claim Refund |
02.07.202512:00 | ANA 4854 | Hakodate (HKD) Tokyo (CTS) | Cancelled | Claim Refund |
02.07.202512:00 | ANA 1688 | Oita (OIT) Tokyo (ITM) | Delayed | Claim Refund |
02.07.202511:55 | ANA 5148 | Copenhagen (CPH) Brussels (BRU) | Delayed | Claim Refund |
02.07.202511:50 | ANA 5432 | Munich (MUC) Bremen (BRE) | Delayed | Claim Refund |
02.07.202511:50 | ANA 554 | Hakodate (HKD) Tokyo (HND) | Delayed | Claim Refund |
02.07.202511:25 | ANA 471 | Tokyo (HND) Okinawa (OKA) | Delayed | Claim Refund |
02.07.202511:15 | ANA 4827 | Nagoya (NGO) Hakodate (HKD) | Delayed | Claim Refund |
