Dealing with flight disruptions can be quite upsetting. However, the positive thing is that the European Union has regulations to support travelers when things don’t go as planned. If you’re flying in the EU, it’s smart to know about these regulations. They can be useful if your flight gets messed up.
Understanding your rights can make handling travel complications much easier. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the European Union, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- Accommodation if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline workers about these entitlements if your plans change. They are obligated to inform you about your rights when there’s a significant delay or cancellation.
Iberojet Flight Delay Compensation
Delays with flights from Iberojet can be very frustrating. However there’s a bright side: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could get up to €600 per person. What is important is when you reach your destination, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.
Want to know exactly how much you could get? Take a look at the table below to see how much money you might get:
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Iberojet Flight Cancellation Compensation
The European Union has regulations to protect you if your flight gets cancelled. Here’s the important information:
If your flight is cancelled within two weeks of you’re supposed to leave, you might get compensation as much as €600. But there’s a catch – the airline can avoid paying if they offer you an alternative flight that doesn’t mess up your plans too much.
The airline may not need to compensate you if they arrange a replacement flight that meets the following conditions:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you’re still eligible for compensation. The key factor is your arrival time at your destination.
How much money you might get is determined by two factors:
- The distance of your flight
- The delay in your arrival
So, even if you arrive later than planned, you could still be eligible for compensation.
Look at the table below for more information:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not be required to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Iberojet
It’s crucial to know how to claim the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will handle the rest. We are well-versed in the EU laws comprehensively and will do our best to secure your compensation. You are only charged if we win your case.
Keep in mind that you’re entitled as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or technical issues, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you qualify for compensation.
Which Iberojet Flights are Covered by EU261?
The EU’s air passenger protection laws are comprehensive in scope. They apply to any flight taking off from an airport in an EU member state and every flight landing at an airport within an EU country if the flight is operated by an EU airline.
Itinerary | Covered by EU 261 |
Flights departing EU airports | ✅ Covered |
Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, within, or from Europe, you probably have these rights. It’s good to understand these laws – they exist to assist you if problems occur with your flight. They make sure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Iberojet isn’t always responsible when flights are delayed or cancelled. Occasionally, situations arise that the airline has no control over, like really bad weather or unforeseen issues.
For instance, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Iberojet cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these things happen, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
18.06.202520:20 | Evelop Airlines 836 | La Romana (LRM) Lisbon (LIS) | delayed | Claim Refund |
18.06.202515:15 | Evelop Airlines 835 | Lisbon (LIS) La Romana (LRM) | delayed | Claim Refund |
11.06.202520:20 | Evelop Airlines 836 | La Romana (LRM) Lisbon (LIS) | delayed | Claim Refund |
11.06.202514:40 | Evelop Airlines 835 | Lisbon (LIS) La Romana (LRM) | delayed | Claim Refund |
11.06.202509:40 | Evelop Airlines 779 | Badajoz (BJZ) Bourgas (BOJ) | delayed | Claim Refund |
11.06.202506:05 | Evelop Airlines 455 | Madrid (MAD) Bogota (BOG) | delayed | Claim Refund |
04.06.202514:40 | Evelop Airlines 835 | Lisbon (LIS) La Romana (LRM) | delayed | Claim Refund |
30.05.202507:20 | Evelop Airlines 1171 | Madrid (MAD) Brussels (BRU) | delayed | Claim Refund |
27.05.202515:25 | Evelop Airlines 823 | Lisbon (LIS) Santa Clara (SNU) | delayed | Claim Refund |
21.05.202507:20 | Evelop Airlines 1171 | Madrid (MAD) Brussels (BRU) | delayed | Claim Refund |
15.05.202507:20 | Evelop Airlines 1171 | Madrid (MAD) Brussels (BRU) | delayed | Claim Refund |