Dealing with flight disruptions can be really frustrating. However, the good news is that the European Union has laws to assist travelers when things don’t go as planned. If you’re flying in the EU, it’s wise to know about these protections. They can help you out if your flight is disrupted.
Being aware of your options can make managing travel issues a lot simpler. While it won’t get you to your destination quicker, it can make you more relaxed when things get disrupted.
Passenger Rights under EU Regulation 261/2004
If your flight faces disruptions in the EU, you’ll get support. EU laws ensure airlines assist their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Meals and beverages
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also be entitled to:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Don’t forget to inquire with airline representatives about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
Hop airlines Flight Delay Compensation
Flight delays from Hop airlines can be really annoying. However there’s some good news: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are in your favor. You could be eligible for up to €600 per person. What is important is when you arrive, not when you depart. So keep an eye on your arrival time if you want to seek flight delay compensation.
How much you get depends on the length of your journey. A brief trip won’t yield as much as a longer flight, even if they’re both delayed the same amount of time.
Interested in learning exactly how much you could get? Check out the table below to see the potential reimbursement amounts:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Hop airlines Flight Cancellation Compensation
The European Union has regulations to protect you in case of flight cancellation. Here’s what you need to know:
If your flight gets cancelled within two weeks of your planned travel date, you could be eligible for compensation up to €600. But keep in mind – the airline can avoid paying if they offer you an alternative flight that aligns closely with your original schedule.
The airline can avoid paying you if they arrange a replacement flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board an alternative flight from the airline, you’re still eligible for compensation. The key factor is your arrival time at your destination.
Your potential compensation is based on a couple of points:
- The length of your flight
- The time difference between the scheduled and actual arrival
Therefore, even if the new flight doesn’t get there on time, you may still receive some compensation.
Check out the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Hop airlines
It’s crucial to be aware of how to claim the compensation you deserve under EU Regulation 261/2004. Here’s the process:
- Complete our form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will do our best to secure your compensation. You only pay us if we win your case.
Keep in mind that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed due to operational reasons or technical issues, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you have a right to compensation.
Which Hop airlines Flights are Covered by EU261?
The air passenger protection regulations of the European Union have a wide-ranging scope. They cover all flights departing from an airport in an EU member state and every flight landing at a European Union member state airport if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also include airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, from, or within Europe, you likely have these rights. It’s good to know about these laws – they’re in place to help you if issues arise with your flight. They ensure you’re not left on your own when your travel plans go awry.
When You Are Not Entitled to Compensation
Hop airlines is not always at fault when flights are delayed or cancelled. Sometimes, events occur that the airline is powerless against, like really bad weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an urgent situation at the airport, or a strike by air traffic controllers, Hop airlines is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these things happen, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Flight number | Route | Status | Compensation |
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