Dealing with flight disruptions can be very annoying. However, the bright side is that the European Union has regulations to support travelers when things don’t go as planned. If you’re traveling by air in the EU, it’s smart to understand these regulations. They can help you out if your flight gets messed up.
Being aware of your options can make handling travel problems a lot simpler. While it won’t speed up your journey, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must provide you:
- Food and drinks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also get:
- A refund
- An alternative flight
- Compensation to make up for the inconvenience
Don’t forget to ask airline representatives about these things if your plans change. They must inform you about your rights when there’s a significant delay or cancellation.
KLM Flight Delay Compensation
Delays with flights from KLM can be really annoying. However there’s some good news: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could get up to €600 per person. What counts is when you land, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
How much you get depends on how far you’re flying. A short flight won’t be compensated as highly as a long one, even if they’re both delayed equally.
Curious about exactly how much you could get? Take a look at the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
KLM Flight Cancellation Compensation
The European Union has regulations to help you if your flight gets cancelled. Here’s what you should know:
In the event of a flight cancellation less than two weeks before your planned travel date, you could be eligible for compensation up to €600. But keep in mind – the airline doesn’t have to pay if they can get you on another flight that doesn’t significantly disrupt your travel.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you choose to board a different flight from the airline, you can still get compensation. The key factor is your arrival time at your destination.
Your potential compensation is determined by two factors:
- How far you’re flying
- The delay in your arrival
As a result, even if the alternative flight is delayed, you may still receive some compensation.
Refer to the following table to understand better:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even with a slight delay, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from KLM
It’s crucial to understand how to claim the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Complete this form. You’ll need to provide details including your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will strive to obtain your rightful compensation. You only pay us if we win your case.
Remember that you’re entitled as a passenger to claim compensation for a delayed or cancelled flight. Regardless of whether your flight was delayed due to operational issues or technical issues, if it was not caused by extraordinary circumstances like severe weather or air traffic control decisions, you are entitled to compensation.
Which KLM Flights are Covered by EU261?
The air passenger protection regulations of the European Union are comprehensive in scope. They cover every flight leaving an airport in an EU member state and to all flights arriving at a European Union member state airport if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you probably have these rights. It’s good to be aware of these regulations – they’re in place to support you if problems occur with your flight. They make sure you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
KLM isn’t necessarily responsible when flights are delayed or cancelled. At times, situations arise that the airline is powerless against, like severe weather conditions or unexpected problems.
For example, if there’s unexpected severe weather, an urgent situation at the airport, or an air traffic control strike, KLM is not liable. These are called “extraordinary circumstances” that the airline has no control over.
When these situations occur, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unforeseen difficulties come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202517:45 | KLM 2891 | Aalborg (AAL) Copenhagen (CPH) | cancelled | Claim Refund |
20.06.202516:20 | KLM 2902 | Copenhagen (CPH) Aalborg (AAL) | cancelled | Claim Refund |
20.06.202513:35 | KLM 3207 | Bari (BRI) Rome (LIN) | cancelled | Claim Refund |
20.06.202512:35 | KLM 3763 | Tianjin (TSN) Xiamen (XMN) | delayed | Claim Refund |
20.06.202511:05 | KLM 4768 | Mumbai (BOM) Kathmandu (KTM) | delayed | Claim Refund |
20.06.202510:55 | KLM 3210 | Rome (LIN) Bari (BRI) | cancelled | Claim Refund |
20.06.202510:40 | KLM 2713 | Bucharest (OTP) Suceava (SCV) | delayed | Claim Refund |
20.06.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Claim Refund |
20.06.202509:55 | KLM 702 | Santiago (SCL) (EZE) | cancelled | Claim Refund |
20.06.202509:35 | KLM 1639 | Amsterdam (AMS) Turin (TRN) | delayed | Claim Refund |
20.06.202509:20 | KLM 2665 | Bari (BRI) Amsterdam (AMS) | delayed | Claim Refund |
20.06.202509:10 | KLM 2890 | Oslo (OSL) Trondheim (TRD) | delayed | Claim Refund |
20.06.202508:55 | KLM 1703 | Amsterdam (AMS) Brussels (BRU) | delayed | Claim Refund |
20.06.202508:50 | KLM 3101 | Istanbul (SAW) Amsterdam (AMS) | delayed | Claim Refund |
20.06.202508:35 | KLM 1283 | Amsterdam (AMS) Aalborg (AAL) | delayed | Claim Refund |
20.06.202508:35 | KLM 2100 | Paris (CDG) Turin (TRN) | delayed | Claim Refund |
20.06.202508:35 | KLM 1075 | Amsterdam (AMS) Bristol (BRS) | delayed | Claim Refund |
20.06.202508:25 | KLM 3501 | Bari (BRI) Rome (LIN) | delayed | Claim Refund |
20.06.202507:20 | KLM 2176 | Paris (CDG) Tunis (TUN) | delayed | Claim Refund |
20.06.202507:20 | KLM 2726 | Bucharest (OTP) Timisoara (TSR) | delayed | Claim Refund |
20.06.202507:10 | KLM 701 | (EZE) Santiago (SCL) | cancelled | Claim Refund |
20.06.202506:45 | KLM 2793 | Aalesund (AES) Trondheim (TRD) | delayed | Claim Refund |
20.06.202506:00 | KLM 6479 | Blountville (TRI) Atlanta (ATL) | cancelled | Claim Refund |
20.06.202501:00 | KLM 428 | Dubai (DXB) Amsterdam (AMS) | cancelled | Claim Refund |
19.06.202523:30 | KLM 2258 | Paris (CDG) Santiago (SCL) | delayed | Claim Refund |
19.06.202523:15 | KLM 2277 | (DSS) Paris (CDG) | cancelled | Claim Refund |
19.06.202523:10 | KLM 5556 | Atlanta (ATL) Louisville (SDF) | delayed | Claim Refund |
19.06.202523:05 | KLM 5152 | Atlanta (ATL) Savannah (SAV) | delayed | Claim Refund |
19.06.202522:52 | KLM 5668 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
19.06.202521:45 | KLM 7124 | Minneapolis (MSP) Minot (MOT) | delayed | Claim Refund |
19.06.202521:45 | KLM 9247 | San Juan (UAQ) (EZE) | delayed | Claim Refund |
19.06.202521:45 | KLM 1145 | Amsterdam (AMS) Dublin (DUB) | delayed | Claim Refund |
19.06.202521:40 | KLM 4342 | Changsha (CSX) (PKX) | delayed | Claim Refund |
19.06.202521:30 | KLM 4346 | Dalian (DLC) (PKX) | cancelled | Claim Refund |
19.06.202521:10 | KLM 6560 | New York (JFK) Burlington (BTV) | cancelled | Claim Refund |
19.06.202520:59 | KLM 5842 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
19.06.202520:15 | KLM 5328 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202520:15 | KLM 6234 | Los Angeles (SMF) Seattle (SEA) | delayed | Claim Refund |
19.06.202519:59 | KLM 5190 | New York (RSW) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:57 | KLM 5590 | Fort Lauderdale (FLL) Boston (BOS) | delayed | Claim Refund |
19.06.202519:55 | KLM 2908 | Copenhagen (CPH) Aalborg (AAL) | cancelled | Claim Refund |
19.06.202519:55 | KLM 8412 | Copenhagen (CPH) Aalborg (AAL) | cancelled | Claim Refund |
19.06.202519:50 | KLM 6586 | New York (JFK) Savannah (SAV) | cancelled | Claim Refund |
19.06.202519:30 | KLM 4359 | Shenzhen (SZX) (PKX) | delayed | Claim Refund |
19.06.202519:12 | KLM 5188 | West Palm Beach (PBI) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:11 | KLM 5263 | Phoenix (PHX) Seattle (SEA) | delayed | Claim Refund |
19.06.202519:00 | KLM 3679 | Hyderabad (HYD) Mumbai (BOM) | delayed | Claim Refund |
19.06.202519:00 | KLM 8624 | Stockholm (ARN) Kiruna (KRN) | delayed | Claim Refund |
19.06.202518:59 | KLM 7356 | Santa Ana (SNA) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:45 | KLM 5866 | Austin (AUS) Boston (BOS) | delayed | Claim Refund |
19.06.202518:22 | KLM 5170 | Atlanta (ATL) Santa Barbara (SBA) | delayed | Claim Refund |
19.06.202517:55 | KLM 6232 | San Jose (SJC) Seattle (SEA) | delayed | Claim Refund |
19.06.202517:50 | KLM 4571 | Richards Bay (RCB) Johannesburg (JNB) | delayed | Claim Refund |
19.06.202517:50 | KLM 2944 | Stockholm (ARN) Angelholm (AGH) | delayed | Claim Refund |
19.06.202517:30 | KLM 5980 | Seattle (SEA) Anchorage (ANC) | delayed | Claim Refund |
19.06.202517:30 | KLM 2900 | Copenhagen (CPH) Aalborg (AAL) | delayed | Claim Refund |
19.06.202517:25 | KLM 7283 | Charlotte (CLT) New York (JFK) | cancelled | Claim Refund |
19.06.202517:25 | KLM 3738 | Bangkok (BKK) Phnom Penh (SAI) | delayed | Claim Refund |
19.06.202517:20 | KLM 5864 | New York (JFK) Buffalo (BUF) | cancelled | Claim Refund |
19.06.202517:17 | KLM 5132 | Salt Lake City (SLC) Portland (PDX) | delayed | Claim Refund |
19.06.202517:05 | KLM 2732 | Bucharest (OTP) Chisinau (RMO) | delayed | Claim Refund |
19.06.202517:00 | KLM 2278 | Paris (CDG) (DSS) | delayed | Claim Refund |
19.06.202516:45 | KLM 1781 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
19.06.202516:30 | KLM 2056 | Tel Aviv Yafo (TLV) Paris (CDG) | cancelled | Claim Refund |
19.06.202516:15 | KLM 2475 | Tel Aviv Yafo (TLV) Amsterdam (AMS) | cancelled | Claim Refund |
19.06.202516:05 | KLM 6217 | Seattle (SEA) Portland (PDX) | delayed | Claim Refund |
19.06.202516:01 | KLM 6748 | Salt Lake City (SLC) Reno (RNO) | delayed | Claim Refund |
19.06.202516:00 | KLM 4717 | Kolkata (CCU) Mumbai (BOM) | delayed | Claim Refund |
19.06.202515:59 | KLM 5863 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202515:35 | KLM 6693 | Burlington (BTV) New York (JFK) | cancelled | Claim Refund |
19.06.202515:30 | KLM 4351 | Nanning (NNG) (PKX) | delayed | Claim Refund |
19.06.202515:20 | KLM 1779 | Amsterdam (AMS) Berlin (BER) | delayed | Claim Refund |
19.06.202515:15 | KLM 3408 | Trieste (TRS) Rome (FCO) | delayed | Claim Refund |
19.06.202515:10 | KLM 2768 | Trondheim (TRD) Bodo (BOO) | delayed | Claim Refund |
19.06.202515:05 | KLM 4769 | Kathmandu (KTM) Mumbai (BOM) | delayed | Claim Refund |
19.06.202515:00 | KLM 8614 | Trondheim (TRD) Bodo (BOO) | delayed | Claim Refund |
19.06.202514:55 | KLM 2949 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
19.06.202514:25 | KLM 7060 | Minneapolis (MSP) Seattle (SEA) | delayed | Claim Refund |
19.06.202514:10 | KLM 5061 | Seattle (SEA) Los Angeles (SMF) | delayed | Claim Refund |
19.06.202514:01 | KLM 6751 | Atlanta (ATL) Buffalo (BUF) | delayed | Claim Refund |
19.06.202513:57 | KLM 5555 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
19.06.202513:55 | KLM 8434 | Stockholm (ARN) Halmstad (HAD) | delayed | Claim Refund |
19.06.202513:25 | KLM 8418 | Stockholm (ARN) Kalmar (KLR) | delayed | Claim Refund |
19.06.202513:25 | KLM 4340 | (PKX) Changsha (CSX) | cancelled | Claim Refund |
19.06.202513:20 | KLM 3410 | Rome (FCO) Trieste (TRS) | delayed | Claim Refund |
19.06.202513:00 | KLM 2947 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
19.06.202512:50 | KLM 2652 | Malaga (AGP) Amsterdam (AMS) | delayed | Claim Refund |
19.06.202512:35 | KLM 2887 | Aalborg (AAL) Copenhagen (CPH) | delayed | Claim Refund |
19.06.202512:35 | KLM 4070 | Balikpapan (BPN) Jakarta (CGK) | delayed | Claim Refund |
19.06.202512:35 | KLM 3763 | Tianjin (TSN) Xiamen (XMN) | delayed | Claim Refund |
19.06.202511:50 | KLM 3593 | Tunis (TUN) Paris (CDG) | delayed | Claim Refund |
19.06.202511:12 | KLM 7663 | Spokane (GEG) Seattle (SEA) | delayed | Claim Refund |
19.06.202511:00 | KLM 8664 | Oslo (OSL) Bodo (BOO) | delayed | Claim Refund |
19.06.202510:55 | KLM 3210 | Rome (LIN) Bari (BRI) | delayed | Claim Refund |
19.06.202510:45 | KLM 2767 | Bodo (BOO) Trondheim (TRD) | delayed | Claim Refund |
19.06.202510:30 | KLM 4590 | Johannesburg (JNB) Bulawayo (BUQ) | delayed | Claim Refund |
19.06.202510:25 | KLM 2084 | Paris (CDG) Seattle (SEA) | delayed | Claim Refund |
19.06.202510:20 | KLM 6033 | Amsterdam (AMS) Seattle (SEA) | delayed | Claim Refund |
19.06.202510:00 | KLM 6488 | Atlanta (ATL) Santo Domingo (SDQ) | delayed | Claim Refund |
19.06.202509:50 | KLM 2179 | Tunis (TUN) Paris (CDG) | delayed | Claim Refund |
