Coping with flight disruptions can be really frustrating. However, the bright side is that the European Union has regulations to support travelers when things go wrong. If you’re taking a plane in the EU, it’s a good idea to understand these protections. They can help you out if your flight gets messed up.
Understanding your rights can make managing travel issues less stressful. While it won’t speed up your journey, it can reduce your anxiety when things don’t go as planned.
Passenger Rights under EU Regulation 261/2004
When you’re flying in the EU, rest assured that there’s assistance available in the case of a flight disruption. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Meals and beverages
- A hotel room if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also receive:
- A refund
- A different flight option
- Compensation to make up for the inconvenience
Don’t forget to inquire with airline workers about these entitlements if your plans change. They have to tell you about your rights when there’s a significant delay or cancellation.
Condor Flight Delay Compensation
Travel setbacks from Condor can be very frustrating. However there’s a silver lining: if you’re stranded for more than three hours owing to the airline’s fault, you might be able to get some compensation.
Regulations in the UK and EU are on your side. You could be eligible for up to €600 per person. What matters is when you land, not when you take off. So monitor your arrival time if you want to seek flight delay compensation.
The amount you receive depends on your flight distance. A short flight won’t yield as much as a longer flight, even if they’re both delayed equally.
Want to know exactly how much you could get? Check out the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Condor Flight Cancellation Compensation
The European Union has regulations to help you if your flight gets cancelled. Here’s the important information:
If your flight gets cancelled within two weeks of you’re supposed to leave, you may be entitled to compensation as much as €600. But there’s a catch – the airline can avoid paying if they offer you an alternative flight that doesn’t significantly disrupt your travel.
The airline may not need to compensate you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you accept an alternative flight from the airline, you’re still eligible for compensation. The key factor is when you reach your final destination.
How much money you might get is determined by two things:
- The length of your flight
- How late you arrive
Therefore, even if the new flight doesn’t get there on time, you could still be eligible for compensation.
Look at the table below to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even with a slight delay, you might not be eligible for flight cancellation compensation.
How to Claim Compensation from Condor
It’s crucial to know how to claim the compensation you’re eligible for under EU Regulation 261/2004. Here’s the process:
- Fill in our form. You’ll need to provide details such as your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We are well-versed in the EU laws thoroughly and will strive to get you your compensation. You only incur a fee if we win your case.
Keep in mind that it is your right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed as a result of operational issues or technical issues, if it was not caused by extraordinary circumstances such as severe weather or air traffic control decisions, you have a right to compensation.
Which Condor Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They apply to all flights departing from an airport in an EU member state and every flight landing at a European Union member state airport provided the airline is based in the EU.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also apply to airlines from Iceland, Norway, and Switzerland. This means when you travel with any airline to, within, or from Europe, you most likely have these rights. It’s good to understand these laws – they’re there to assist you if something goes wrong with your flight. They guarantee you’re not abandoned when your travel plans don’t work out.
When You Are Not Entitled to Compensation
Condor isn’t necessarily at fault when flights are delayed or cancelled. Occasionally, things happen that the airline is powerless against, like really bad weather or unforeseen issues.
For example, if there’s an abrupt major weather event, an emergency at the airport, or air traffic controllers go on strike, Condor is not liable. These are called “extraordinary circumstances” that the airline is unable to prevent.
When these events take place, you probably won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues come up.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
19.06.202521:28 | Condor 5016 | San Francisco (SFO) Boston (BOS) | delayed | Claim Refund |
19.06.202520:14 | Condor 5164 | Seattle (SEA) Boise (BOI) | delayed | Claim Refund |
19.06.202519:45 | Condor 5106 | Las Vegas (LAS) Seattle (SEA) | delayed | Claim Refund |
19.06.202519:25 | Condor 5058 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:53 | Condor 5055 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:53 | Condor 5068 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:32 | Condor 5067 | Boston (BOS) Seattle (SEA) | delayed | Claim Refund |
19.06.202518:15 | Condor 5026 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
19.06.202517:59 | Condor 5140 | Seattle (SEA) San Diego (SAN) | delayed | Claim Refund |
19.06.202517:56 | Condor 5220 | Seattle (SEA) Austin (AUS) | delayed | Claim Refund |
19.06.202517:15 | Condor 5081 | Seattle (SEA) Anchorage (ANC) | delayed | Claim Refund |
19.06.202517:15 | Condor 5057 | Seattle (SEA) Los Angeles (LAX) | delayed | Claim Refund |
19.06.202517:04 | Condor 5212 | Seattle (SEA) San Jose (SJC) | delayed | Claim Refund |
19.06.202516:47 | Condor 5186 | Seattle (SEA) Salt Lake City (SLC) | delayed | Claim Refund |
19.06.202516:45 | Condor 5246 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:44 | Condor 5053 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
19.06.202516:41 | Condor 5278 | Seattle (SEA) Los Angeles (SMF) | delayed | Claim Refund |
19.06.202515:05 | Condor 1620 | Dusseldorf (DUS) Kos (KGS) | delayed | Claim Refund |
19.06.202514:50 | Condor 4087 | Frankfurt (FRA) Berlin (BER) | delayed | Claim Refund |
19.06.202514:20 | Condor 1233 | Rhodes (RHO) Berlin (BER) | delayed | Claim Refund |
19.06.202513:45 | Condor 2032 | Frankfurt (FRA) Seattle (SEA) | delayed | Claim Refund |
19.06.202513:25 | Condor 5041 | Portland (PDX) Seattle (SEA) | delayed | Claim Refund |
19.06.202512:57 | Condor 5192 | Los Angeles (SMF) Seattle (SEA) | delayed | Claim Refund |
19.06.202511:25 | Condor 5165 | Boise (BOI) Seattle (SEA) | delayed | Claim Refund |
19.06.202510:35 | Condor 5074 | Anchorage (ANC) Seattle (SEA) | cancelled | Claim Refund |
19.06.202510:05 | Condor 5240 | Fairbanks (FAI) Seattle (SEA) | delayed | Claim Refund |
19.06.202509:50 | Condor 5028 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
19.06.202509:35 | Condor 5076 | Anchorage (ANC) Seattle (SEA) | delayed | Claim Refund |
19.06.202509:18 | Condor 5185 | Salt Lake City (SLC) Seattle (SEA) | delayed | Claim Refund |
19.06.202508:00 | Condor 5208 | Denver (DEN) Seattle (SEA) | delayed | Claim Refund |
19.06.202507:55 | Condor 5915 | Dubai (DXB) Muscat (MCT) | delayed | Claim Refund |
19.06.202507:15 | Condor 5221 | Austin (AUS) Seattle (SEA) | delayed | Claim Refund |
19.06.202507:00 | Condor 5245 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202506:50 | Condor 4095 | Frankfurt (FRA) Berlin (BER) | delayed | Claim Refund |
19.06.202504:20 | Condor 5906 | Dubai (DXB) Male (MLE) | delayed | Claim Refund |
19.06.202503:30 | Condor 2501 | Dubai (DXB) Berlin (BER) | delayed | Claim Refund |
18.06.202522:41 | Condor 5069 | Seattle (SEA) New York (JFK) | delayed | Claim Refund |
18.06.202522:34 | Condor 5290 | Maui (OGG) Seattle (SEA) | delayed | Claim Refund |
18.06.202521:50 | Condor 5955 | Adelaide (ADL) Dubai (DXB) | delayed | Claim Refund |
18.06.202521:28 | Condor 5016 | San Francisco (SFO) Boston (BOS) | delayed | Claim Refund |
18.06.202520:14 | Condor 5162 | Seattle (SEA) Boise (BOI) | delayed | Claim Refund |
18.06.202518:53 | Condor 5068 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
18.06.202518:37 | Condor 5083 | Seattle (SEA) Minneapolis (MSP) | delayed | Claim Refund |
18.06.202518:32 | Condor 5067 | Boston (BOS) Seattle (SEA) | delayed | Claim Refund |
18.06.202517:59 | Condor 5270 | Seattle (SEA) Denver (DEN) | delayed | Claim Refund |
18.06.202517:59 | Condor 5140 | Seattle (SEA) San Diego (SAN) | delayed | Claim Refund |
18.06.202517:43 | Condor 5133 | Seattle (SEA) Fairbanks (FAI) | delayed | Claim Refund |
18.06.202516:45 | Condor 5246 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
18.06.202516:44 | Condor 5053 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
18.06.202516:25 | Condor 5065 | Boston (BOS) Seattle (SEA) | delayed | Claim Refund |
18.06.202514:05 | Condor 2144 | Frankfurt (FRA) Puerto Plata (POP) | delayed | Claim Refund |
18.06.202513:45 | Condor 2032 | Frankfurt (FRA) Seattle (SEA) | delayed | Claim Refund |
18.06.202513:20 | Condor 5918 | Dubai (DXB) Colombo (CMB) | delayed | Claim Refund |
18.06.202512:57 | Condor 5286 | Los Angeles (SMF) Seattle (SEA) | delayed | Claim Refund |
18.06.202512:35 | Condor 1434 | Dusseldorf (DUS) Las Palmas (LPA) | delayed | Claim Refund |
18.06.202512:12 | Condor 5141 | San Diego (SAN) Seattle (SEA) | delayed | Claim Refund |
18.06.202511:50 | Condor 1849 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202511:44 | Condor 5242 | Spokane (GEG) Seattle (SEA) | delayed | Claim Refund |
18.06.202511:25 | Condor 5165 | Boise (BOI) Seattle (SEA) | delayed | Claim Refund |
18.06.202511:15 | Condor 1429 | Canary (TFS) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202510:25 | Condor 5912 | Dubai (DXB) Phuket (HKT) | delayed | Claim Refund |
18.06.202509:50 | Condor 5028 | Los Angeles (LAX) Seattle (SEA) | cancelled | Claim Refund |
18.06.202509:45 | Condor 5230 | Austin (AUS) Seattle (SEA) | delayed | Claim Refund |
18.06.202509:25 | Condor 5197 | Reno (RNO) Seattle (SEA) | delayed | Claim Refund |
18.06.202509:18 | Condor 5185 | Salt Lake City (SLC) Seattle (SEA) | delayed | Claim Refund |
18.06.202509:15 | Condor 5052 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
18.06.202509:00 | Condor 5226 | Dallas (DFW) Seattle (SEA) | delayed | Claim Refund |
18.06.202508:13 | Condor 5192 | Los Angeles (SMF) Seattle (SEA) | delayed | Claim Refund |
18.06.202508:00 | Condor 5208 | Denver (DEN) Seattle (SEA) | delayed | Claim Refund |
18.06.202507:00 | Condor 5245 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
18.06.202506:55 | Condor 4095 | Frankfurt (FRA) Berlin (BER) | delayed | Claim Refund |
18.06.202504:20 | Condor 5906 | Dubai (DXB) Male (MLE) | delayed | Claim Refund |
18.06.202502:05 | Condor 5954 | Dubai (DXB) Adelaide (ADL) | delayed | Claim Refund |
17.06.202523:40 | Condor 5066 | Seattle (SEA) Boston (BOS) | delayed | Claim Refund |
17.06.202520:05 | Condor 1517 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:30 | Condor 1617 | Heraklion (HER) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202519:10 | Condor 5928 | Kuala Lumpur (KUL) Dubai (DXB) | delayed | Claim Refund |
17.06.202518:53 | Condor 5055 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
17.06.202518:32 | Condor 5067 | Boston (BOS) Seattle (SEA) | delayed | Claim Refund |
17.06.202518:25 | Condor 69 | Hurghada (HRG) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202518:15 | Condor 1779 | Palma Mallorca (PMI) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202518:15 | Condor 5026 | Los Angeles (LAX) Seattle (SEA) | delayed | Claim Refund |
17.06.202517:59 | Condor 5072 | Seattle (SEA) Phoenix (PHX) | delayed | Claim Refund |
17.06.202517:59 | Condor 5140 | Seattle (SEA) San Diego (SAN) | cancelled | Claim Refund |
17.06.202517:45 | Condor 5252 | Las Vegas (LAS) Seattle (SEA) | delayed | Claim Refund |
17.06.202517:15 | Condor 1421 | Arrecife (ACE) Dusseldorf (DUS) | delayed | Claim Refund |
17.06.202517:05 | Condor 2500 | Berlin (BER) Dubai (DXB) | delayed | Claim Refund |
17.06.202517:04 | Condor 5212 | Seattle (SEA) San Jose (SJC) | cancelled | Claim Refund |
17.06.202516:59 | Condor 5142 | Seattle (SEA) San Diego (SAN) | cancelled | Claim Refund |
17.06.202516:47 | Condor 5186 | Seattle (SEA) Salt Lake City (SLC) | delayed | Claim Refund |
17.06.202516:45 | Condor 5246 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
17.06.202516:42 | Condor 5000 | Seattle (SEA) San Francisco (SFO) | delayed | Claim Refund |
17.06.202516:41 | Condor 5278 | Seattle (SEA) Los Angeles (SMF) | delayed | Claim Refund |
17.06.202513:25 | Condor 5041 | Portland (PDX) Seattle (SEA) | delayed | Claim Refund |
17.06.202513:23 | Condor 5176 | Spokane (GEG) Seattle (SEA) | delayed | Claim Refund |
17.06.202513:00 | Condor 5238 | Dallas (DFW) Seattle (SEA) | delayed | Claim Refund |
17.06.202512:59 | Condor 5042 | Seattle (SEA) Portland (PDX) | delayed | Claim Refund |
17.06.202512:12 | Condor 5141 | San Diego (SAN) Seattle (SEA) | delayed | Claim Refund |
17.06.202512:00 | Condor 5061 | Las Vegas (LAS) Seattle (SEA) | delayed | Claim Refund |
17.06.202511:55 | Condor 5059 | Los Angeles (LAX) Seattle (SEA) | cancelled | Claim Refund |
