Dealing with flight issues can be quite upsetting. However, the positive thing is that the European Union has regulations to help travelers when things don’t go as planned. If you’re flying in the EU, it’s a good idea to know about these regulations. They can help you out if your flight goes off course.
Knowing what you’re entitled to can make managing travel complications much easier. While it won’t make your flight go any faster, it can make you more relaxed when things go wrong.
Passenger Rights under EU Regulation 261/2004
If your flight has problems in the European Union, you’ll get support. EU laws make sure airlines look after their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Food and drinks
- Accommodation if you’re stranded overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re delayed for a long time or your flight is cancelled, you might also be entitled to:
- A refund
- A different flight option
- Compensation to make up for the trouble
Remember to inquire with airline staff about these entitlements if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
Helvetic Airways Flight Delay Compensation
Travel setbacks from Helvetic Airways can be really annoying. However there’s a bright side: if you’re stranded for more than three hours because of the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could receive up to €600 per person. What is important is when you arrive, not when you take off. So pay attention to your arrival time if you want to seek flight delay compensation.
Your compensation depends on your flight distance. A brief trip won’t be compensated as highly as a long one, even if they’re both delayed equally.
Want to know exactly how much you could get? Check out the table below to see what compensation you could receive:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
Helvetic Airways Flight Cancellation Compensation
The EU has laws to assist you if your flight gets cancelled. Here’s what you need to know:
In the event of a flight cancellation less than two weeks before your planned travel date, you may be entitled to compensation up to €600. But keep in mind – the airline can avoid paying if they can get you on another flight that doesn’t mess up your plans too much.
The airline can avoid paying you if they provide an alternative flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you can still get compensation. What matters most is when you reach your final destination.
How much money you might get is based on two factors:
- How far you’re flying
- How late you arrive
So, even if you arrive later than planned, you could still be eligible for compensation.
Check out the following table for more information:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline might not have to compensate you if they can provide transportation to your destination, close to the original schedule. Even if you arrive shortly after the scheduled time, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from Helvetic Airways
It’s crucial to know how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s how to do it:
- Fill in this form. You’ll need to provide details such as your flight number, date, and the problem you faced.
- Let our experts help you. Once you submit the form, our team will manage the process. We are well-versed in the EU laws comprehensively and will strive to secure your compensation. You only incur a fee if we win your case.
Keep in mind that you have the right as a passenger to claim compensation for a delayed or cancelled flight. No matter whether your flight was delayed because of operational issues or mechanical problems, if it was not caused by extraordinary circumstances such as inclement weather or air traffic control decisions, you have a right to compensation.
Which Helvetic Airways Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are comprehensive in scope. They apply to every flight leaving a European Union member state airport and any flight coming into a European Union member state airport if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These laws also cover airlines from Iceland, Norway, and Switzerland. This means if you’re flying with any airline to, within, or from Europe, you likely have these rights. It’s helpful to know about these regulations – they’re in place to help you if something goes wrong with your flight. They guarantee you’re not stranded when your trip arrangements fall through.
When You Are Not Entitled to Compensation
Helvetic Airways isn’t necessarily responsible when flights are delayed or cancelled. Sometimes, situations arise that the airline is powerless against, like severe weather conditions or unforeseen issues.
For instance, if there’s a sudden storm, an airport emergency, or a strike by air traffic controllers, Helvetic Airways cannot be held accountable. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these things happen, you are unlikely to get any compensation. The airline isn’t seen as doing anything wrong when these unforeseen difficulties occur.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
19.06.202518:45 | Helvetic Airways 971 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
19.06.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
19.06.202516:30 | Helvetic Airways 970 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
19.06.202515:45 | Helvetic Airways 969 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
19.06.202514:55 | Helvetic Airways 1019 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
19.06.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
19.06.202513:35 | Helvetic Airways 968 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
19.06.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
18.06.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
18.06.202512:45 | Helvetic Airways 1018 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
18.06.202509:40 | Helvetic Airways 975 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
18.06.202508:15 | Helvetic Airways 976 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
18.06.202507:20 | Helvetic Airways 974 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
17.06.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
17.06.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
16.06.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
15.06.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | cancelled | Claim Refund |
15.06.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | cancelled | Claim Refund |
15.06.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
15.06.202509:40 | Helvetic Airways 1017 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
15.06.202507:10 | Helvetic Airways 1016 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
14.06.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
13.06.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
13.06.202512:10 | Helvetic Airways 1372 | Zurich (ZRH) Krakow (KRK) | delayed | Claim Refund |
12.06.202517:40 | Helvetic Airways 1374 | Zurich (ZRH) Krakow (KRK) | delayed | Claim Refund |
12.06.202515:45 | Helvetic Airways 969 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
12.06.202512:45 | Helvetic Airways 1018 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
12.06.202512:25 | Helvetic Airways 1372 | Zurich (ZRH) Krakow (KRK) | delayed | Claim Refund |
12.06.202511:35 | Helvetic Airways 9569 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
10.06.202517:55 | Helvetic Airways 1026 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
10.06.202516:30 | Helvetic Airways 970 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
10.06.202513:35 | Helvetic Airways 968 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
09.06.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
09.06.202517:30 | Helvetic Airways 982 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
09.06.202512:55 | Helvetic Airways 780 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
08.06.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
08.06.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
07.06.202510:30 | Helvetic Airways 977 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
06.06.202520:30 | Helvetic Airways 979 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
06.06.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
06.06.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
06.06.202516:30 | Helvetic Airways 970 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
06.06.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
05.06.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
04.06.202507:00 | Helvetic Airways 550 | Zurich (ZRH) Bordeaux (BOD) | delayed | Claim Refund |
02.06.202518:45 | Helvetic Airways 971 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
02.06.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
02.06.202516:30 | Helvetic Airways 970 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
02.06.202513:35 | Helvetic Airways 968 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
02.06.202509:40 | Helvetic Airways 975 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
02.06.202507:20 | Helvetic Airways 974 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
01.06.202512:10 | Helvetic Airways 1372 | Zurich (ZRH) Krakow (KRK) | delayed | Claim Refund |
01.06.202509:40 | Helvetic Airways 787 | Brussels (BRU) Zurich (ZRH) | delayed | Claim Refund |
01.06.202507:25 | Helvetic Airways 786 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
31.05.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
31.05.202517:05 | Helvetic Airways 1024 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
31.05.202516:30 | Helvetic Airways 970 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
31.05.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
31.05.202512:45 | Helvetic Airways 1018 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
31.05.202509:25 | Helvetic Airways 1371 | Krakow (KRK) Zurich (ZRH) | delayed | Claim Refund |
30.05.202518:20 | Helvetic Airways 978 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
30.05.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
30.05.202513:35 | Helvetic Airways 968 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
30.05.202512:55 | Helvetic Airways 780 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
30.05.202510:30 | Helvetic Airways 977 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
29.05.202514:50 | Helvetic Airways 1073 | Frankfurt (FRA) Zurich (ZRH) | delayed | Claim Refund |
27.05.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
27.05.202509:25 | Helvetic Airways 1371 | Krakow (KRK) Zurich (ZRH) | delayed | Claim Refund |
26.05.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
26.05.202518:00 | Helvetic Airways 1026 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
26.05.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
26.05.202513:35 | Helvetic Airways 968 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
25.05.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
25.05.202515:00 | Helvetic Airways 781 | Brussels (BRU) Zurich (ZRH) | delayed | Claim Refund |
25.05.202514:50 | Helvetic Airways 1073 | Frankfurt (FRA) Zurich (ZRH) | delayed | Claim Refund |
25.05.202512:55 | Helvetic Airways 780 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
25.05.202509:30 | Helvetic Airways 2251 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
24.05.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
24.05.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
24.05.202514:55 | Helvetic Airways 2255 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
24.05.202512:40 | Helvetic Airways 780 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
24.05.202512:25 | Helvetic Airways 2254 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
23.05.202520:00 | Helvetic Airways 2259 | Budapest (BUD) Zurich (ZRH) | delayed | Claim Refund |
23.05.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
22.05.202517:40 | Helvetic Airways 2258 | Zurich (ZRH) Budapest (BUD) | delayed | Claim Refund |
21.05.202518:45 | Helvetic Airways 971 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
21.05.202513:35 | Helvetic Airways 968 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
21.05.202508:15 | Helvetic Airways 976 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
20.05.202510:30 | Helvetic Airways 977 | Berlin (BER) Zurich (ZRH) | delayed | Claim Refund |
19.05.202519:05 | Helvetic Airways 1025 | Dusseldorf (DUS) Zurich (ZRH) | delayed | Claim Refund |
19.05.202518:20 | Helvetic Airways 978 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
19.05.202517:30 | Helvetic Airways 982 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
19.05.202517:05 | Helvetic Airways 1024 | Zurich (ZRH) Dusseldorf (DUS) | delayed | Claim Refund |
19.05.202512:55 | Helvetic Airways 780 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
18.05.202517:45 | Helvetic Airways 854 | Zurich (ZRH) Bremen (BRE) | delayed | Claim Refund |
18.05.202517:20 | Helvetic Airways 1374 | Zurich (ZRH) Krakow (KRK) | delayed | Claim Refund |
17.05.202517:30 | Helvetic Airways 982 | Zurich (ZRH) Berlin (BER) | delayed | Claim Refund |
17.05.202512:40 | Helvetic Airways 780 | Zurich (ZRH) Brussels (BRU) | delayed | Claim Refund |
16.05.202509:50 | Helvetic Airways 1371 | Krakow (KRK) Zurich (ZRH) | delayed | Claim Refund |
15.05.202514:50 | Helvetic Airways 1373 | Krakow (KRK) Zurich (ZRH) | delayed | Claim Refund |
