SAS Flight Delay and Cancellation Compensation

Handling flight issues can be very annoying. However, the good news is that the European Union has regulations to support travelers when things don’t go as planned. If you’re flying in the EU, it’s smart to be aware of these regulations. They can be useful if your flight goes off course.

Being aware of your options can make dealing with travel complications a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.

Passenger Rights under EU Regulation 261/2004

EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.

When flights are delayed or cancelled, airlines must offer you:

• Refreshments and snacks
• A hotel room if you’re stuck overnight
• Transportation to and from the hotel
• Two free phone calls, emails, or faxes

If you’re experiencing a significant delay or your flight is cancelled, you might also receive:

• A refund
• An alternative flight
• Compensation to make up for the trouble

Don’t forget to ask airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.

SAS Flight Delay Compensation

Flight delays from SAS can be very frustrating. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.

Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.

Your compensation depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.

Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:

Less than 3 hours	Between 3-4 hours	Over 4 hours	Distance
€0	€250	€250	All flights up to 1500 km
€0	€400	€400	All flights between 1500 km and 3500 km
€0	€400	€400	All intra-EU flights over 3500 km
€0	€300	€600	All non-EU flights over 3500 km

SAS Flight Cancellation Compensation

The European Union has laws to assist you in case of flight cancellation. Here’s what you need to know:

If your flight is cancelled less than two weeks before your planned travel date, you might get compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they rebook you on a different flight that aligns closely with your original schedule.

The carrier can bypass compensation if they offer you a new flight that meets the following conditions:

Advance Notice	Re-routing Requirements
14 Days	None
7 – 13 Days	Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight
Less than 7 Days	Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight

If you agree to take another flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.

The amount you could receive is based on a couple of points:

1. The distance of your flight
2. How late you arrive

As a result, even if you arrive later than planned, you may still receive some compensation.

Refer to the following table to see more details:

Under 2 hours	2-3 hours	3-4 hours	Over 4 hours	Never arrived	Distance
€125	€250	€250	€250	€250	All flights 1,500 km or less
€200	€200	€400	€400	€400	Internal EU flights over 1,500 km
€200	€200	€400	€400	€400	Non-internal EU flights 1,500 km- 3,500 km
€300	€300	€300	€600	€600	Non-internal EU flights over 3,500 km

The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.

How to Claim Compensation from SAS

It’s important to understand how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:

• Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
• Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You only pay us if we win your case.

Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you qualify for compensation.

Which SAS Flights are Covered by EU261?

The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving an airport in an EU member state and any flight coming into an airport within an EU country if the flight is operated by an EU airline.

Itinerary	Covered by EU 261
Flights departing EU airports	✅ Covered
Flights arriving at EU airports	✅ Covered

These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline to, within, or from Europe, you likely have these rights. It’s good to be aware of these regulations – they’re there to assist you if problems occur with your flight. They make sure you’re not left on your own when your trip arrangements fall through.

When You Are Not Entitled to Compensation

SAS isn’t always responsible when flights are delayed or cancelled. At times, things happen that the airline can’t control, like extreme weather or unforeseen issues.

For instance, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, SAS isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.

When these events take place, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.

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