Handling flight issues can be very annoying. However, the good news is that the European Union has regulations to support travelers when things don’t go as planned. If you’re flying in the EU, it’s smart to be aware of these regulations. They can be useful if your flight goes off course.
Being aware of your options can make dealing with travel complications a lot simpler. While it won’t make your flight go any faster, it can help you feel less stressed when things go wrong.
Passenger Rights under EU Regulation 261/2004
EU air passengers are protected if their flight experiences difficulties. EU laws ensure airlines take care of their passengers when things go wrong.
When flights are delayed or cancelled, airlines must offer you:
- Refreshments and snacks
- A hotel room if you’re stuck overnight
- Transportation to and from the hotel
- Two free phone calls, emails, or faxes
If you’re experiencing a significant delay or your flight is cancelled, you might also receive:
- A refund
- An alternative flight
- Compensation to make up for the trouble
Don’t forget to ask airline staff about these things if your plans change. They must tell you about your rights when there’s a significant delay or cancellation.
SAS Flight Delay Compensation
Flight delays from SAS can be very frustrating. However there’s some good news: if you’re delayed for more than three hours due to the airline’s fault, you might be able to get some compensation.
Laws in the UK and EU are in your favor. You could be eligible for up to €600 per person. What matters is when you reach your destination, not when you leave. So monitor your arrival time if you want to seek flight delay compensation.
Your compensation depends on the length of your journey. A brief trip won’t get you as much money as a longer flight, even if they’re both delayed the same amount of time.
Curious about exactly how much you could get? Take a look at the table below to see how much money you might get:
| Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
| €0 | €250 | €250 | All flights up to 1500 km |
| €0 | €400 | €400 | All flights between 1500 km and 3500 km |
| €0 | €400 | €400 | All intra-EU flights over 3500 km |
| €0 | €300 | €600 | All non-EU flights over 3500 km |
SAS Flight Cancellation Compensation
The European Union has laws to assist you in case of flight cancellation. Here’s what you need to know:
If your flight is cancelled less than two weeks before your planned travel date, you might get compensation as much as €600. However, there’s a condition – the airline doesn’t have to pay if they rebook you on a different flight that aligns closely with your original schedule.
The carrier can bypass compensation if they offer you a new flight that meets the following conditions:
| Advance Notice | Re-routing Requirements |
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
If you agree to take another flight from the airline, you can still receive compensation. The key factor is your arrival time at your destination.
The amount you could receive is based on a couple of points:
- The distance of your flight
- How late you arrive
As a result, even if you arrive later than planned, you may still receive some compensation.
Refer to the following table to see more details:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
| €125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
| €200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
| €200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
| €300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
The airline may not need to compensate you if they can provide a transfer to your destination, close to the original schedule. Even if you’re just a little late, you might not be entitled to flight cancellation compensation.
How to Claim Compensation from SAS
It’s important to understand how to request the compensation you’re entitled to under EU Regulation 261/2004. Here’s what you need to do:
- Fill in this form. You’ll need to provide details like your flight number, date, and what went wrong.
- Let our experts help you. Once you submit the form, our team will take over. We know the EU laws comprehensively and will do our best to obtain your rightful compensation. You only pay us if we win your case.
Don’t forget that you have the right as a passenger to claim compensation for a cancelled or delayed flight. Regardless of whether your flight was delayed due to operational issues or technical difficulties, if it was not caused by extraordinary circumstances such as adverse weather conditions or air traffic control decisions, you qualify for compensation.
Which SAS Flights are Covered by EU261?
The European Union’s laws for protecting air passengers are far-reaching. They cover every flight leaving an airport in an EU member state and any flight coming into an airport within an EU country if the flight is operated by an EU airline.
| Itinerary | Covered by EU 261 |
| Flights departing EU airports | ✅ Covered |
| Flights arriving at EU airports | ✅ Covered |
These regulations also cover airlines from Norway, Switzerland, and Iceland. This means if you’re traveling with any airline to, within, or from Europe, you likely have these rights. It’s good to be aware of these regulations – they’re there to assist you if problems occur with your flight. They make sure you’re not left on your own when your trip arrangements fall through.
When You Are Not Entitled to Compensation
SAS isn’t always responsible when flights are delayed or cancelled. At times, things happen that the airline can’t control, like extreme weather or unforeseen issues.
For instance, if there’s a sudden storm, an emergency at the airport, or a strike by air traffic controllers, SAS isn’t responsible. These are called “extraordinary circumstances” that the airline can’t do anything about.
When these events take place, you likely won’t get any compensation. The airline is not considered to be doing anything wrong when these unexpected issues arise.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled without a valid reason? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|---|---|---|---|
20.06.202517:45 | SAS 1218 | Aalborg (AAL) Copenhagen (CPH) | cancelled | Claim Refund |
20.06.202516:20 | SAS 1217 | Copenhagen (CPH) Aalborg (AAL) | cancelled | Claim Refund |
20.06.202510:00 | SAS 9490 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
20.06.202509:35 | SAS 6822 | Amsterdam (AMS) Turin (TRN) | delayed | Claim Refund |
20.06.202509:30 | SAS 9494 | Tokyo (HND) Tokyo (CTS) | delayed | Claim Refund |
20.06.202509:10 | SAS 336 | Oslo (OSL) Trondheim (TRD) | delayed | Claim Refund |
20.06.202508:40 | SAS 4104 | Oslo (OSL) Bodo (BOO) | delayed | Claim Refund |
20.06.202508:25 | SAS 4552 | Trondheim (TRD) Bodo (BOO) | delayed | Claim Refund |
20.06.202508:25 | SAS 4552 | Trondheim (TRD) Bodo (BOO) | delayed | Claim Refund |
20.06.202508:00 | SAS 2882 | Copenhagen (CPH) Trondheim (TRD) | delayed | Claim Refund |
20.06.202507:20 | SAS 9481 | Nagoya (NGO) Tokyo (HND) | delayed | Claim Refund |
20.06.202506:45 | SAS 4480 | Stavanger (SVG) Trondheim (TRD) | delayed | Claim Refund |
20.06.202506:00 | SAS 3913 | Seattle (SEA) Atlanta (ATL) | cancelled | Claim Refund |
20.06.202501:00 | SAS 6859 | Dubai (DXB) Amsterdam (AMS) | cancelled | Claim Refund |
19.06.202522:52 | SAS 3747 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
19.06.202521:25 | SAS 3283 | Atlanta (ATL) Seattle (SEA) | cancelled | Claim Refund |
19.06.202521:10 | SAS 1220 | Aalborg (AAL) Copenhagen (CPH) | cancelled | Claim Refund |
19.06.202521:10 | SAS 3590 | New York (JFK) Burlington (BTV) | cancelled | Claim Refund |
19.06.202521:05 | SAS 1047 | Kiruna (KRN) Stockholm (ARN) | delayed | Claim Refund |
19.06.202520:59 | SAS 3277 | Atlanta (ATL) San Antonio (SAT) | delayed | Claim Refund |
19.06.202520:55 | SAS 3470 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
19.06.202520:30 | SAS 2590 | Brussels (BRU) Copenhagen (CPH) | delayed | Claim Refund |
19.06.202520:15 | SAS 3521 | Atlanta (ATL) Chicago (ECP) | delayed | Claim Refund |
19.06.202519:55 | SAS 1219 | Copenhagen (CPH) Aalborg (AAL) | cancelled | Claim Refund |
19.06.202519:50 | SAS 3430 | New York (JFK) Savannah (SAV) | cancelled | Claim Refund |
19.06.202519:47 | SAS 3576 | Newark (EWR) Boston (BOS) | cancelled | Claim Refund |
19.06.202519:10 | SAS 3432 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
19.06.202519:00 | SAS 1044 | Stockholm (ARN) Kiruna (KRN) | delayed | Claim Refund |
19.06.202518:15 | SAS 3508 | (ORD) Seattle (SEA) | delayed | Claim Refund |
19.06.202517:50 | SAS 189 | Stockholm (ARN) Angelholm (AGH) | delayed | Claim Refund |
19.06.202517:40 | SAS 779 | Copenhagen (CPH) Budapest (BUD) | delayed | Claim Refund |
19.06.202517:30 | SAS 1203 | Copenhagen (CPH) Aalborg (AAL) | delayed | Claim Refund |
19.06.202517:00 | SAS 2537 | Copenhagen (CPH) Dublin (DUB) | delayed | Claim Refund |
19.06.202516:25 | SAS 9740 | Paris (CDG) Budapest (BUD) | delayed | Claim Refund |
19.06.202516:15 | SAS 3151 | Tel Aviv Yafo (TLV) Amsterdam (AMS) | cancelled | Claim Refund |
19.06.202515:45 | SAS 2479 | Bodo (BOO) Copenhagen (CPH) | delayed | Claim Refund |
19.06.202515:35 | SAS 3589 | Burlington (BTV) New York (JFK) | cancelled | Claim Refund |
19.06.202515:00 | SAS 4572 | Trondheim (TRD) Bodo (BOO) | delayed | Claim Refund |
19.06.202514:55 | SAS 4113 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
19.06.202513:55 | SAS 2131 | Stockholm (ARN) Halmstad (HAD) | delayed | Claim Refund |
19.06.202513:00 | SAS 4111 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
19.06.202513:00 | SAS 2478 | Copenhagen (CPH) Bodo (BOO) | delayed | Claim Refund |
19.06.202512:45 | SAS 983 | Copenhagen (CPH) Tokyo (HND) | delayed | Claim Refund |
19.06.202512:35 | SAS 1212 | Aalborg (AAL) Copenhagen (CPH) | delayed | Claim Refund |
19.06.202512:15 | SAS 8149 | Krakow (KRK) Warsaw (WAW) | delayed | Claim Refund |
19.06.202511:45 | SAS 698 | Pisa (PSA) Copenhagen (CPH) | delayed | Claim Refund |
19.06.202511:00 | SAS 4106 | Oslo (OSL) Bodo (BOO) | delayed | Claim Refund |
19.06.202510:00 | SAS 9490 | Tokyo (HND) Tokyo (ITM) | delayed | Claim Refund |
19.06.202507:40 | SAS 8458 | Athens (ATH) Brussels (BRU) | delayed | Claim Refund |
19.06.202507:00 | SAS 3777 | Buffalo (BUF) New York (JFK) | cancelled | Claim Refund |
19.06.202506:10 | SAS 3334 | Memphis (MEM) Boston (BOS) | delayed | Claim Refund |
18.06.202523:10 | SAS 3539 | Atlanta (ATL) Mobile (MOB) | cancelled | Claim Refund |
18.06.202522:50 | SAS 3355 | New York (JFK) Buffalo (BUF) | cancelled | Claim Refund |
18.06.202522:50 | SAS 3567 | Atlanta (ATL) Tulsa (TUL) | delayed | Claim Refund |
18.06.202521:34 | SAS 3281 | Atlanta (ATL) Louisville (SDF) | delayed | Claim Refund |
18.06.202521:30 | SAS 3916 | Seattle (SEA) Eugene (EUG) | delayed | Claim Refund |
18.06.202521:09 | SAS 3293 | Atlanta (ATL) Tucson (TUS) | delayed | Claim Refund |
18.06.202520:55 | SAS 3470 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
18.06.202520:30 | SAS 3639 | Atlanta (ATL) Seattle (SEA) | delayed | Claim Refund |
18.06.202520:29 | SAS 3922 | Portland (PDX) Seattle (SEA) | delayed | Claim Refund |
18.06.202520:00 | SAS 8014 | Denpasar (DPS) Singapore (SIN) | cancelled | Claim Refund |
18.06.202519:52 | SAS 3749 | Atlanta (ATL) Louisville (SDF) | delayed | Claim Refund |
18.06.202519:10 | SAS 3432 | New York (JFK) Seattle (SEA) | delayed | Claim Refund |
18.06.202518:55 | SAS 3350 | Boston (BOS) Seattle (SEA) | delayed | Claim Refund |
18.06.202513:10 | SAS 1213 | Copenhagen (CPH) Aalborg (AAL) | delayed | Claim Refund |
18.06.202513:05 | SAS 8082 | Denpasar (DPS) Singapore (SIN) | cancelled | Claim Refund |
18.06.202513:00 | SAS 4111 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
18.06.202512:45 | SAS 983 | Copenhagen (CPH) Tokyo (HND) | delayed | Claim Refund |
18.06.202512:10 | SAS 8072 | Denpasar (DPS) Singapore (SIN) | cancelled | Claim Refund |
18.06.202511:48 | SAS 3963 | Austin (AUS) Seattle (SEA) | delayed | Claim Refund |
18.06.202511:45 | SAS 6829 | Turin (TRN) Amsterdam (AMS) | delayed | Claim Refund |
18.06.202511:20 | SAS 3661 | Eugene (EUG) Seattle (SEA) | delayed | Claim Refund |
18.06.202511:20 | SAS 1209 | Copenhagen (CPH) Aalborg (AAL) | delayed | Claim Refund |
18.06.202511:00 | SAS 4106 | Oslo (OSL) Bodo (BOO) | delayed | Claim Refund |
18.06.202510:35 | SAS 4107 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
18.06.202510:34 | SAS 3767 | Boise (BOI) Seattle (SEA) | delayed | Claim Refund |
18.06.202510:10 | SAS 1630 | Dusseldorf (DUS) Copenhagen (CPH) | delayed | Claim Refund |
18.06.202509:11 | SAS 3933 | San Francisco (SFO) Seattle (SEA) | delayed | Claim Refund |
18.06.202509:10 | SAS 3677 | Portland (PDX) Seattle (SEA) | delayed | Claim Refund |
18.06.202506:20 | SAS 3157 | Tel Aviv Yafo (TLV) Berlin (BER) | cancelled | Claim Refund |
18.06.202500:40 | SAS 9987 | Dubai (DXB) Paris (CDG) | delayed | Claim Refund |
17.06.202523:10 | SAS 3539 | Atlanta (ATL) Mobile (MOB) | delayed | Claim Refund |
17.06.202523:05 | SAS 1225 | Copenhagen (CPH) Aalborg (AAL) | delayed | Claim Refund |
17.06.202522:50 | SAS 3355 | New York (JFK) Buffalo (BUF) | cancelled | Claim Refund |
17.06.202522:00 | SAS 9997 | Paris (CDG) Tokyo (HND) | delayed | Claim Refund |
17.06.202521:46 | SAS 3230 | Atlanta (ATL) Des Moines (DSM) | delayed | Claim Refund |
17.06.202521:09 | SAS 3293 | Atlanta (ATL) Tucson (TUS) | delayed | Claim Refund |
17.06.202517:00 | SAS 1927 | Oslo (OSL) Aarhus (AAR) | delayed | Claim Refund |
17.06.202516:50 | SAS 8152 | Warsaw (WAW) Krakow (KRK) | delayed | Claim Refund |
17.06.202515:45 | SAS 1258 | Aarhus (AAR) Copenhagen (CPH) | delayed | Claim Refund |
17.06.202514:55 | SAS 8111 | Krakow (KRK) Warsaw (WAW) | delayed | Claim Refund |
17.06.202514:20 | SAS 6858 | Amsterdam (AMS) Dubai (DXB) | delayed | Claim Refund |
17.06.202513:50 | SAS 9916 | Zurich (BSL) Paris (CDG) | delayed | Claim Refund |
17.06.202513:40 | SAS 9984 | Paris (CDG) Dubai (DXB) | delayed | Claim Refund |
17.06.202513:20 | SAS 8150 | Warsaw (WAW) Krakow (KRK) | delayed | Claim Refund |
17.06.202513:05 | SAS 4561 | Bodo (BOO) Trondheim (TRD) | delayed | Claim Refund |
17.06.202513:00 | SAS 4111 | Bodo (BOO) Oslo (OSL) | delayed | Claim Refund |
17.06.202512:15 | SAS 8149 | Krakow (KRK) Warsaw (WAW) | delayed | Claim Refund |
17.06.202511:35 | SAS 984 | Tokyo (HND) Copenhagen (CPH) | delayed | Claim Refund |
17.06.202511:35 | SAS 6725 | Budapest (BUD) Amsterdam (AMS) | delayed | Claim Refund |
